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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 91,434 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    578
  • Value
    6536
  • Shipping
    6527
  • Quality
    6524

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,350
Neutral
806
Negative
543
View ratings trends
30
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How would you rate Alibris?

Reviews (91,434)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1098) web site (343) use site (206) credit card (486) billing address (201) coupon code (235) shopping cart (175) email address (79)
Thumbnail of user ramonaa41
New Jersey
1 review
0 helpful votes
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May 5th, 2022
Verified purchase
• Updated review

Nice selection of books for the title I wanted. Price was excellent.

Reason I chose this business:

Alibris is always the first place I look when book shopping. I can usually find what I'm after.

Date of experience: May 5, 2022

It's always very convenient
October 2nd, 2021
Verified purchase
• Previous review

Date of experience: October 2, 2021

Thumbnail of user sallyb344
Kentucky
1 review
0 helpful votes
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May 1st, 2021
Verified purchase

It's been pain free with a friendly site and selection. Thank you.

Reason I chose this business:

I found a good price listed on Chrome.

Date of experience: May 1, 2021

Thumbnail of user thomasl969
California
2 reviews
0 helpful votes
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January 12th, 2021
Verified purchase

Simple and easy.
Now to see how long the shipping actually takes.

Reason I chose this business:

NOT AMAZOID

Date of experience: January 12, 2021

Thumbnail of user randys1032
Georgia
1 review
0 helpful votes
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January 18th, 2023
Verified purchase

This site is one of two that always shop from. Generally great prices on used books.

Reason I chose this business:

Great selection and great prices

Date of experience: January 18, 2023

Thumbnail of user georgew1204
California
1 review
0 helpful votes
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May 4th, 2022
Verified purchase

Very good-clear details-
Dependable service-Thanks.

Reason I chose this business:

Previous satisfied user-

Date of experience: May 4, 2022

Thumbnail of user lawrenceb742
Virginia
1 review
0 helpful votes
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July 26th, 2022
Verified purchase

First time using this site. Positive experience so far.

Reason I chose this business:

Looking for alternative to Amazon and want to support smaller/independent booksellers.

Date of experience: July 26, 2022

Thumbnail of user marcieu2
Minnesota
1 review
0 helpful votes
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January 11th, 2021
Verified purchase
Reason I chose this business:

My brother told me about Alibris years ago and he loved it. With local libraries closed due to the plague, this is my go-to for reading material.

Date of experience: January 11, 2021

Thumbnail of user kiwis
Washington
1 review
0 helpful votes
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August 18th, 2021
Verified purchase
Reason I chose this business:

Google search

Date of experience: August 18, 2021

Thumbnail of user lucyg193
Indiana
1 review
0 helpful votes
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July 26th, 2022
Verified purchase

Wonderful selection of books unavailable elsewhere. Easy ordering. Prompt fulfillment.

Date of experience: July 26, 2022

Thumbnail of user jeffreys1974
Wisconsin
1 review
0 helpful votes
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May 4th, 2022
Verified purchase

Had minor difficulty navigating the site, but still easy enough.

Reason I chose this business:

Book availability.

Date of experience: May 4, 2022

Thumbnail of user kimberlys1028
Georgia
1 review
0 helpful votes
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May 4th, 2022
Verified purchase
• Updated review

The free shipping part is a bit confusing at first, but then it makes sense.

Reason I chose this business:

I have a lot of books to buy and I need them at affordable prices. Sometimes Alibris is about the same as others, but most of the time, they have the best deals. I won't comment on shipping yet. Since 2020, I have been fairly satisfied with the shipping time.

Date of experience: May 4, 2022

I find most of what I need
December 28th, 2020
Verified purchase
• Previous review

I find most of what I need. I have only had one tiny error on their part, but it was fixed immediately with courtesy and efficiency.

Reason I chose this business:

Textbooks and pleasure reading.

Date of experience: December 28, 2020

Thumbnail of user jackieb485
Missouri
1 review
0 helpful votes
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August 20th, 2021
Verified purchase

Found exactly what I needed in no time for exceptional prices.

Reason I chose this business:

Like the idea of used books - better for a first time hobby adventure & better for the environment - reuse & recycle.

Date of experience: August 20, 2021

Thumbnail of user samir34
Georgia
1 review
0 helpful votes
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April 24th, 2023
Verified purchase

This was my first purchase here and it went smooth.

Date of experience: April 24, 2023

Thumbnail of user robertaa61
New Jersey
4 reviews
0 helpful votes
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January 17th, 2023
Verified purchase
• Updated review

Easy to find and place my order for the type of book wanted.

Reason I chose this business:

Previously ordered from Alibris even when in colleague.

Date of experience: January 17, 2023

Good service and I usually find a book right away that...
May 23rd, 2022
Verified purchase
• Previous review

Good service and I usually find a book right away that I can read and learn from.

Reason I chose this business:

I am a member.

Date of experience: May 23, 2022

Thumbnail of user carmenr376
Vermont
1 review
0 helpful votes
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August 18th, 2021
Verified purchase

Love Alibris. Easy search, always several options.

Reason I chose this business:

Buying several books and don't want to waste paper so would prefer to buy used books

Date of experience: August 18, 2021

Thumbnail of user mcs13
Washington
1 review
0 helpful votes
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January 12th, 2021
Verified purchase

Very easy to find books not available in the US. Thank you!

Reason I chose this business:

Looking for an alternative to Amazon.

Date of experience: January 12, 2021

Thumbnail of user lindar2665
Pennsylvania
1 review
0 helpful votes
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July 26th, 2022
Verified purchase

Always a great experience both buying and selling on Alibris

Date of experience: July 26, 2022

Thumbnail of user ellenp244
South Carolina
1 review
0 helpful votes
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February 7th, 2022
Verified purchase

Looks like a great selection. I will be back later

Reason I chose this business:

Couldn't find a specific book elsewhere.

Date of experience: February 7, 2022

Thumbnail of user zigyk
Colorado
1 review
0 helpful votes
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February 4th, 2022
Verified purchase

Clear website, easy search and presentation of buying options

Reason I chose this business:

Prefer to go thru this A than the other A

Date of experience: February 4, 2022

Thumbnail of user sydneyn40
Virginia
2 reviews
0 helpful votes
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July 26th, 2022
Verified purchase

This site seems great... proof will be in the arrival of books. TIA!

Reason I chose this business:

Web search for used books

Date of experience: July 26, 2022

Thumbnail of user sarait5
Nevada
1 review
0 helpful votes
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May 1st, 2021
Verified purchase

Found what I was looking for way cheaper than other places.

Reason I chose this business:

Honestly this is my go-to website for book shopping.

Date of experience: May 1, 2021

Thumbnail of user rimag2
Oregon
1 review
0 helpful votes
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January 11th, 2021
Verified purchase

I don't hesitate to choose Alibris when possible because of the great service they've always given

Reason I chose this business:

Alibris is always my preferred source for books

Date of experience: January 11, 2021

Thumbnail of user aland610
Canada
1 review
0 helpful votes
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February 16th, 2023
Verified purchase

Hate shopping on the internet, but what ya gonna do...

Reason I chose this business:

Had what I was looking for.

Date of experience: January 17, 2023

Thumbnail of user davidb8449
Washington
1 review
0 helpful votes
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July 23rd, 2023
Verified purchase
• Updated review

I have always been able to find the right book at a good price on alibris

Reason I chose this business:

Because it's not amazon... as far as i know...

Date of experience: July 23, 2023

So far so good
July 2nd, 2022
Verified purchase
• Previous review

So far so good. We'll see how the books look.

Reason I chose this business:

I looked up "Where can I buy books for cheap".

Date of experience: July 2, 2022

Thumbnail of user barryg368
Georgia
1 review
0 helpful votes
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January 17th, 2023
Verified purchase

Alibris always has what I'm looking for, even if it is some obscure sailing book from 50 years ago.

Date of experience: January 17, 2023

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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