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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 91,432 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    578
  • Value
    6535
  • Shipping
    6526
  • Quality
    6523

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,352
Neutral
805
Negative
543
View ratings trends
30
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How would you rate Alibris?

Reviews (91,432)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1098) web site (343) use site (206) credit card (486) billing address (201) coupon code (235) shopping cart (175) email address (79)
Thumbnail of user daleh302
New York
1 review
0 helpful votes
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May 1st, 2021
Verified purchase

You were the only site that had what I was looking for.

Date of experience: May 1, 2021

Thumbnail of user mapatanok
South Africa
1 review
0 helpful votes
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July 27th, 2022
Verified purchase

I like your dealings and hope my bank cards will be safe

Date of experience: July 27, 2022

Thumbnail of user nickyp28
Georgia
1 review
0 helpful votes
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November 22nd, 2021
Verified purchase

Date of experience: November 22, 2021

Thumbnail of user kerryj144
New Mexico
1 review
0 helpful votes
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October 13th, 2023
Verified purchase

Shopping easy. Wish shipping charge was posted earlier in transaction

Date of experience: October 13, 2023

Thumbnail of user jasonw1531
Texas
1 review
0 helpful votes
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November 10th, 2021
Verified purchase

Love the site and ease of use connecting me to so many great bookshops.

Date of experience: November 10, 2021

Thumbnail of user shannag41
New Jersey
1 review
0 helpful votes
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January 24th, 2022
Verified purchase

Very easy and comparative prices. Don't forget coupon

Reason I chose this business:

Online comparison

Date of experience: January 24, 2022

Thumbnail of user bradleye51
Arkansas
1 review
0 helpful votes
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January 25th, 2022
Verified purchase
• Updated review

I love Alibris. It's is my preferred medium for getting books

Reason I chose this business:

It is where I get most of my books.

Date of experience: January 25, 2022

Always great
June 8th, 2021
Verified purchase
• Previous review

Date of experience: June 8, 2021

Thumbnail of user maryt1990
South Carolina
1 review
0 helpful votes
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April 21st, 2022
Verified purchase

One thing that would be better is a quick check out for pay pal customers

Reason I chose this business:

Search online for this book

Date of experience: April 21, 2022

Thumbnail of user sherylh151
New York
1 review
0 helpful votes
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December 11th, 2021
Verified purchase

Low Prices are deceiving since each seller charges a ridiculous shipping fee.

Reason I chose this business:

Had the artist I was searching for.

Date of experience: November 11, 2021

Thumbnail of user susans3189
Canada
1 review
0 helpful votes
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April 13th, 2021
Verified purchase
Reason I chose this business:

Looking for independent booksellers

Date of experience: April 13, 2021

Thumbnail of user alb392
Washington
1 review
0 helpful votes
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July 9th, 2023
Verified purchase

User friendly website. Found my title & checked out in less than 3 minutes.

Reason I chose this business:

My first choice.

Date of experience: July 9, 2023

Thumbnail of user edwardg766
Virginia
1 review
0 helpful votes
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October 16th, 2022
Verified purchase

Date of experience: October 16, 2022

Thumbnail of user robinc1182
California
1 review
0 helpful votes
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October 13th, 2023
Verified purchase

Signed in as a guest. The transaction was convenient. Thank you.

Reason I chose this business:

I have ordered Alibris via Amazon. Buying directly seemed more expedient.

Date of experience: October 13, 2023

Thumbnail of user carmenl236
Pennsylvania
1 review
0 helpful votes
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November 11th, 2021
Verified purchase
Reason I chose this business:

You had the best cover and it came in hard copy

Date of experience: November 11, 2021

Thumbnail of user tamaraj110
Connecticut
1 review
0 helpful votes
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April 12th, 2021
Verified purchase

I have been successful with locating hard to find books on this site.

Reason I chose this business:

I have been successful with locating hard to find books on this site.

Date of experience: April 12, 2021

Thumbnail of user rebeccad696
Illinois
1 review
0 helpful votes
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April 12th, 2021
Verified purchase

Found what I needed for a cheaper price, we buy used books all the time.

Reason I chose this business:

It popup on google search

Date of experience: April 12, 2021

Thumbnail of user katiej242
New Mexico
2 reviews
0 helpful votes
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October 11th, 2023
Verified purchase
• Updated review
Reason I chose this business:

Because I knew you would have what I was looking for.

Date of experience: October 11, 2023

I have always gotten good service
March 30th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Past experiences

Date of experience: March 30, 2022

Thumbnail of user margaretk565
Illinois
1 review
0 helpful votes
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April 13th, 2021
Verified purchase

Alibris is always my first stop when looking for books to read...

Reason I chose this business:

I have used Alibris for a very long time

Date of experience: April 13, 2021

Thumbnail of user joseg1379
Michigan
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

Coupon codes offered that could not be applied. A joke.

Reason I chose this business:

No special reason

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 6, 2023

Thumbnail of user amandae656
Texas
2 reviews
0 helpful votes
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January 5th, 2023
Verified purchase

So far it was very easy. I just hope it's trustworthy

Date of experience: January 5, 2023

Thumbnail of user bettizanes
California
2 reviews
0 helpful votes
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April 20th, 2022
Verified purchase

Best price and hopefully the book will arrive in OK/decent condition. I'm excited to read it!

Reason I chose this business:

You had the OP book that I needed! YAY!

Date of experience: April 20, 2022

Thumbnail of user joycettab
Louisiana
1 review
0 helpful votes
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May 21st, 2022
Verified purchase

Lower your shipping and handling fee cost is too high. I paid more for this than the books.

Reason I chose this business:

Because I thought you all was a reasonable site to order books from but I was wrong.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 21, 2022

Thumbnail of user sherryh540
California
1 review
0 helpful votes
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April 20th, 2022
Verified purchase

Quick and had exactly the book I was looking for! Also— PayPal!

Date of experience: April 20, 2022

Thumbnail of user johnf3570
Maryland
1 review
0 helpful votes
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November 10th, 2021
Verified purchase

First time with your organization has been quick and efficient

Date of experience: November 10, 2021

Thumbnail of user tomn416
Texas
1 review
0 helpful votes
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April 11th, 2021
Verified purchase

Excellent selections available, reasonable pricing, reliable (a return customer)

Reason I chose this business:

Past experience

Date of experience: April 11, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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