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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 91,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    578
  • Value
    6534
  • Shipping
    6525
  • Quality
    6522

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,357
Neutral
805
Negative
543
View ratings trends
30
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How would you rate Alibris?

Reviews (91,431)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1098) web site (343) use site (206) credit card (486) billing address (201) coupon code (235) shopping cart (175) email address (79)
Thumbnail of user sueellenf
Florida
1 review
0 helpful votes
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January 24th, 2022
Verified purchase
Reason I chose this business:

Used it before with good experience and it had what I was looking for.

Date of experience: January 24, 2022

Thumbnail of user lorig661
California
1 review
0 helpful votes
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April 11th, 2023
Verified purchase
• Updated review

I always get great service from you guys. The product is in good or better shape than expected.

Reason I chose this business:

You had the book I wanted at the best price and I know you’re reliable.

Date of experience: April 11, 2023

You had what I wanted at a very reasonable price
August 24th, 2022
Verified purchase
• Previous review

You had what I wanted at a very reasonable price. I'm not thrilled with the shipping costs, but it is what it is.

Reason I chose this business:

I chose Alibris because you have the lowest price for the book I needed, and I've purchased from you before and have always had a good experience.

Date of experience: August 24, 2022

Thumbnail of user douglash547
Illinois
1 review
0 helpful votes
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November 11th, 2021
Verified purchase
Reason I chose this business:

Best price on this dvd set.

Date of experience: November 11, 2021

Thumbnail of user janetc1319
California
1 review
0 helpful votes
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April 21st, 2022
Verified purchase

Good choices. Unable to find psychology books at other places.

Reason I chose this business:

Received previously ordered book on time in great condition.

Date of experience: April 21, 2022

Thumbnail of user carlc347
Canada
1 review
0 helpful votes
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April 13th, 2021
Verified purchase

The order process was quite smooth, clear and well organized.
Thanks for your service.

Date of experience: April 13, 2021

Thumbnail of user maryd1918
New York
1 review
0 helpful votes
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October 13th, 2022
Verified purchase
• Updated review

I always go to Alibris first for used books. Never disappointed.

Reason I chose this business:

Love alibris

Date of experience: October 13, 2022

Alibris is my go-to bookstore
June 3rd, 2021
Verified purchase
• Previous review

Alibris is my go-to bookstore. Never disappointed! Great prices.

Date of experience: June 3, 2021

Thumbnail of user thomasc1578
Florida
1 review
0 helpful votes
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April 13th, 2021
Verified purchase

Found what I was looking for in minutes! Excellent

Reason I chose this business:

Link from Duck Duck Go

Date of experience: April 13, 2021

Thumbnail of user henrym600
Idaho
1 review
0 helpful votes
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October 16th, 2022
Verified purchase

Only one blu ray damaged to throw away in all these years of ordering.

Date of experience: October 16, 2022

Thumbnail of user jameso767
Alaska
1 review
0 helpful votes
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April 12th, 2021
Verified purchase

Went down a rabbit hole again. I only was looking for 1 book!

Reason I chose this business:

Checked ebay prices first. Found what i wanted for less.

Date of experience: April 12, 2021

Thumbnail of user paulk1507
Indiana
1 review
0 helpful votes
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July 31st, 2021
Verified purchase
Reason I chose this business:

I always get what I'm after and know it will be packed and shipped properly.

Date of experience: July 31, 2021

Thumbnail of user victoriab375
South Carolina
2 reviews
0 helpful votes
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April 21st, 2022
Verified purchase

Thank you very much for having this site available love

Reason I chose this business:

Had good choices I was looking for

Date of experience: April 21, 2022

Thumbnail of user janej366
California
2 reviews
0 helpful votes
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January 22nd, 2022
Verified purchase

Intuitive, responsive website. Very easy to use. Thank you

Reason I chose this business:

Anti-amazon

Date of experience: January 22, 2022

Thumbnail of user sandraw934
North Carolina
1 review
0 helpful votes
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November 10th, 2021
Verified purchase
• Updated review

Easy title search and shipping/delivery. Thank you!

Reason I chose this business:

Past experience

Date of experience: November 10, 2021

Have always been pleased with my transactions at alibris
January 1st, 2021
Verified purchase
• Previous review

Have always been pleased with my transactions at alibris. Happy 2021!

Date of experience: January 1, 2021

Thumbnail of user thomasd1226
Nevada
1 review
0 helpful votes
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April 10th, 2021
Verified purchase

Great! Easy to find what I want and except for the shipping costs, it's like free!

Reason I chose this business:

I have been a customer for years.

Date of experience: April 10, 2021

Thumbnail of user hilaryz5
Iowa
1 review
0 helpful votes
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October 13th, 2022
Verified purchase

Customer Service was very clear and helpful re: ordering multiple copies of a title. Thank you!

Reason I chose this business:

Because I prefer the alternative.

Date of experience: October 13, 2022

Thumbnail of user rayg280
Washington
1 review
0 helpful votes
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November 3rd, 2021
Verified purchase

A little confusing on payment and sighing up but overall very good

Reason I chose this business:

Heard from a friend

Date of experience: November 3, 2021

Thumbnail of user markl1933
Georgia
1 review
0 helpful votes
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July 23rd, 2021
Verified purchase

I wish items listed would not become unavailable after the order is placed.

Reason I chose this business:

Great assortment and good prices

Date of experience: July 23, 2021

Thumbnail of user roys640
New Jersey
1 review
0 helpful votes
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April 9th, 2022
Verified purchase
• Updated review

Quick delivery of items professionally packed for shipment.

Reason I chose this business:

Best choice on prices of Froud items I was looking for.

Date of experience: April 9, 2022

Efficient and quick communication during ordering process
April 2nd, 2022
Verified purchase
• Previous review
Reason I chose this business:

Large choice of books with honest and quality information on picks.

Date of experience: April 2, 2022

Thumbnail of user pamelak718
Connecticut
1 review
0 helpful votes
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July 23rd, 2021
Verified purchase

Love your shop! Always find the books I want at great prices.

Reason I chose this business:

Great books at great prices

Date of experience: July 23, 2021

Thumbnail of user amr7
Illinois
1 review
0 helpful votes
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July 21st, 2021
Verified purchase

So easy to find books and decides which of the options is best for you!

Reason I chose this business:

Previously ordered from

Date of experience: July 21, 2021

Thumbnail of user elizabethw1386
Oregon
1 review
0 helpful votes
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October 4th, 2022
Verified purchase
• Updated review

I don't understand how to use consolidated shipping with a single seller. Completely opaque.

Reason I chose this business:

Finding older/out of print books at good prices, and thereby supporting independent booksellers.

Date of experience: October 4, 2022

Might need speedier server;-)
February 20th, 2022
Verified purchase
• Previous review
Reason I chose this business:

I can find things my local bookseller does not have.

Date of experience: February 20, 2022

Quick and easy
January 16th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Broad choice of obscure books.;-)

Date of experience: January 16, 2022

This order went very smoothly
August 31st, 2021
Verified purchase
• Previous review

This order went very smoothly.;-) When I try to find books I want from a single source amongst your partner sellers —it often doesn't.

Reason I chose this business:

Good selection.

Date of experience: August 31, 2021

Thumbnail of user ronaldw630
Illinois
2 reviews
0 helpful votes
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April 2nd, 2021
Verified purchase

Excellent inventory, easy navigation, good options, reasonable prices

Reason I chose this business:

Alibris has served me quite well in my recent orders of used books.

Date of experience: April 2, 2021

Thumbnail of user daniels4305
California
1 review
0 helpful votes
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October 1st, 2023
Verified purchase
Reason I chose this business:

Great pricing

Date of experience: October 1, 2023

Thumbnail of user maryk2450
Illinois
3 reviews
0 helpful votes
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December 3rd, 2021
Verified purchase

Date of experience: November 3, 2021

Thumbnail of user brendab1811
California
1 review
0 helpful votes
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January 16th, 2022
Verified purchase

Info given provided easy access to locations of available books.

Reason I chose this business:

Good supplies across the US

Date of experience: January 16, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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