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    Alibris

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Alibris

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Overview

Alibris has a rating of 4.7 stars from 91,283 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    573
  • Value
    6453
  • Shipping
    6444
  • Quality
    6441

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,278
Neutral
799
Negative
538
View ratings trends
30
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How would you rate Alibris?

Reviews (91,283)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1098) web site (343) use site (206) credit card (486) billing address (201) coupon code (235) shopping cart (175) email address (79)
Thumbnail of user markb4463
Indiana
1 review
0 helpful votes
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November 10th, 2022
Verified purchase

Thanks, you are very easy to shop with. I appreciate the selection and low prices.

Date of experience: November 10, 2022

Thumbnail of user angelam2657
California
1 review
0 helpful votes
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November 9th, 2022
Verified purchase
Reason I chose this business:

The first book I selected, I couldn't find anywhere else.

Date of experience: November 9, 2022

Thumbnail of user elleno73
Maryland
1 review
0 helpful votes
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May 13th, 2022
Verified purchase

Signing in is easy. Haven't received the item yet.

Date of experience: May 13, 2022

Thumbnail of user wilsonf44
California
1 review
0 helpful votes
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November 26th, 2021
Verified purchase

I had some difficulty checking out and paying. But it was probably just me.

Reason I chose this business:

I was just shopping and your site had the movies I was looking for. Thanks

Date of experience: November 26, 2021

Thumbnail of user sylviac223
Washington
1 review
0 helpful votes
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April 30th, 2021
Verified purchase

Had the book I wanted at an excellent price - easy to use website.

Reason I chose this business:

I've used them before with good results and the price was very good.

Date of experience: April 30, 2021

Thumbnail of user catherinew630
Washington
1 review
0 helpful votes
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May 13th, 2022
Verified purchase

Great details on the book options page. Easy ordering process.

Reason I chose this business:

Least expensive option. Positive previous experience.

Date of experience: May 13, 2022

Thumbnail of user cordelias15
New Jersey
1 review
0 helpful votes
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November 26th, 2021
Verified purchase
Reason I chose this business:

It had the cheapest price offer on one of the books I was looking for, and also had a good set of Black Friday coupons.

Date of experience: November 26, 2021

Thumbnail of user donnad1500
Georgia
1 review
0 helpful votes
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April 28th, 2021
Verified purchase

Search was simple. Options were plainly presented.

Reason I chose this business:

You were the only place that had the book I bought available. And without breaking the bank! Thank you!

Date of experience: April 28, 2021

Thumbnail of user jerushas1
Idaho
2 reviews
0 helpful votes
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May 13th, 2022
Verified purchase
Reason I chose this business:

Amazon was too spendy.

Date of experience: May 13, 2022

Thumbnail of user terryk427
GB
1 review
0 helpful votes
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April 28th, 2021
Verified purchase

Please deliver quickly - I need this for a job Interview!

Reason I chose this business:

You had my book

Date of experience: April 28, 2021

Thumbnail of user jonathanj230
California
1 review
0 helpful votes
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April 30th, 2021
Verified purchase

One click purchase should be two-click. I don't appreciate completing the sale before reviewing it.

Reason I chose this business:

Supporting alternatives to Amazon

Date of experience: April 30, 2021

Thumbnail of user matthewb1127
Tennessee
1 review
0 helpful votes
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May 30th, 2021
Verified purchase
Reason I chose this business:

It had items that I needed.

Date of experience: April 30, 2021

Thumbnail of user ginao326
Colorado
1 review
0 helpful votes
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April 29th, 2021
Verified purchase
Reason I chose this business:

Love the prices and easy transaction!

Date of experience: April 29, 2021

Thumbnail of user chadb348
New York
1 review
0 helpful votes
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November 26th, 2021
Verified purchase

Wish the shipping was less for multiple books from one location

Reason I chose this business:

Part of Upromise, been satisfied for years

Date of experience: November 26, 2021

Thumbnail of user kennetho283
Montana
1 review
0 helpful votes
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November 9th, 2022
Verified purchase

NO delays and responsive. Excellent spectrum offerings. Keep it up!

Date of experience: November 9, 2022

Thumbnail of user timothyj313
Arkansas
1 review
0 helpful votes
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May 13th, 2022
Verified purchase
• Updated review
Reason I chose this business:

My go to place for book shopping.

Date of experience: May 13, 2022

Alibris is my go to place for books
March 7th, 2022
Verified purchase
• Previous review
Reason I chose this business:

First stop in shopping for books

Date of experience: March 7, 2022

Got what I came for quickly
February 15th, 2022
Verified purchase
• Previous review
Reason I chose this business:

My go to place for books.

Date of experience: February 15, 2022

I always enjoy the simplicity of the Alibris interface
July 6th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Fast, convenient, almost everything available

Date of experience: July 6, 2021

Thumbnail of user nancyb1938
New York
1 review
0 helpful votes
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November 4th, 2021
Verified purchase
• Updated review

Helpful information about condition of used books. Website easy to use.

Reason I chose this business:

Wanted to save money on buying some books I would like to read.

Date of experience: November 4, 2021

I found it difficult to move from screen to screen...
May 30th, 2021
Verified purchase
• Previous review

I found it difficult to move from screen to screen to find the used soft cover book I wanted by the publisher I wanted.

Reason I chose this business:

Opportunity to buy used books in good condition at a very reasonable price.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 30, 2021

Thumbnail of user thomasc2338
Wyoming
1 review
0 helpful votes
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April 17th, 2022
Verified purchase

Ordering process could have been smoother. Shipping costs seemed high!

Reason I chose this business:

Have ordered from this site before.

Date of experience: April 17, 2022

Thumbnail of user philippec46
Connecticut
1 review
0 helpful votes
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November 2nd, 2021
Verified purchase

Great selection, including many foreign books, but shipping and tracking is sometimes confusing

Reason I chose this business:

The first (& often only) place I look for used books.

Date of experience: November 2, 2021

Thumbnail of user charlesp1505
Colorado
1 review
0 helpful votes
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April 15th, 2022
Verified purchase

I love supporting secondhand book sellers and finding vintage copies for so little money!

Reason I chose this business:

I've shopped here since I got back into reading. Better than Amazon!

Date of experience: April 15, 2022

Thumbnail of user marshas239
Texas
1 review
0 helpful votes
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April 3rd, 2022
Verified purchase
• Updated review

Transfer to vendor doesn't carry over the actual book you're looking for.

Reason I chose this business:

Ny favorite place to go but frustrated over note above.

Date of experience: April 3, 2022

Always good
October 22nd, 2021
Verified purchase
• Previous review

Always good. People are honest in their evaluation of their items, which I greatly appreciate.

Reason I chose this business:

Always my first source, for years now.

Date of experience: October 22, 2021

Always good service through Alibris!
October 13th, 2021
Verified purchase
• Previous review
Reason I chose this business:

My favorite book store!

Date of experience: October 13, 2021

Great source!
September 19th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Always find what I'm looking for!

Date of experience: September 19, 2021

Thumbnail of user karent2041
Illinois
1 review
0 helpful votes
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October 17th, 2022
Verified purchase

This is such a great site! You always amaze me! Thanks

Date of experience: October 17, 2022

Thumbnail of user beckyk252
Washington
1 review
0 helpful votes
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March 29th, 2021
Verified purchase

I've always loved shopping at Alibris. Great deals. Fast shipping.

Reason I chose this business:

Previous shopping

Date of experience: March 29, 2021

Thumbnail of user stanleeb
New York
1 review
0 helpful votes
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November 3rd, 2021
Verified purchase

Easy to use. No extra steps. Efficient architecture.

Reason I chose this business:

I’ve used it before and was happy with it.

Date of experience: November 3, 2021

Thumbnail of user lynnd432
Arizona
1 review
0 helpful votes
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April 28th, 2021
Verified purchase

You offer a book that is no longer available. Not cool

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: March 29, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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