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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 91,283 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    573
  • Value
    6450
  • Shipping
    6441
  • Quality
    6438

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,353
Neutral
802
Negative
540
View ratings trends
30
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How would you rate Alibris?

Reviews (91,283)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1098) web site (343) use site (206) credit card (486) billing address (201) coupon code (235) shopping cart (175) email address (79)
Thumbnail of user roberto839
Connecticut
2 reviews
0 helpful votes
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May 17th, 2022
Verified purchase
• Updated review

Great books, usually found at reasonable prices. That's a perfect combination for me.

Reason I chose this business:

Alibris is my go-to source for used books online.

Date of experience: May 17, 2022

I found the CD that I wanted at a reasonable price
April 13th, 2022
Verified purchase
• Previous review

I found the CD that I wanted at a reasonable price. What more can you ask of an online shopping service?

Reason I chose this business:

I always find Alibris to be a very good place to shop for books and music.

Date of experience: April 13, 2022

Alibris is my favorite
February 25th, 2022
Verified purchase
• Previous review

Alibris is my favorite. It's always very quick and easy to use!

Date of experience: February 25, 2022

Thumbnail of user charless2901
New York
1 review
0 helpful votes
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November 13th, 2022
Verified purchase

I have yet to receive my first of several orders I'll let you know the future experience.

Date of experience: November 13, 2022

Thumbnail of user patrician720
Mississippi
1 review
0 helpful votes
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April 14th, 2021
Verified purchase

Easy to navigate, detail easily viewable, dependable sellers.

Date of experience: April 14, 2021

Thumbnail of user reginaa112
Florida
1 review
0 helpful votes
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May 4th, 2021
Verified purchase

Love shopping at Alibris. I can find most books that I'm interested in, and save money.

Reason I chose this business:

Alibris sends books via USPS, which is required for anything I send to my son in Florida Prison. Most other places will use UPS or Fedex, and the books get denied. I am so glad you are here.

Date of experience: May 4, 2021

Thumbnail of user robertl1076
Tennessee
2 reviews
0 helpful votes
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November 5th, 2021
Verified purchase
Reason I chose this business:

Amazon didn't have what I wanted

Date of experience: November 5, 2021

Thumbnail of user margareto701
Oregon
1 review
0 helpful votes
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November 5th, 2021
Verified purchase

Amazing prices on great books I can't find at my local library

Reason I chose this business:

The price was right. It came up on Google in my search for certain book titles

Date of experience: November 5, 2021

Thumbnail of user robertt2062
Texas
1 review
0 helpful votes
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June 27th, 2021
Verified purchase

Found the exact book sought and entered billing/shipping info. Simple.

Reason I chose this business:

Came up in book search

Date of experience: June 27, 2021

Thumbnail of user judsonp13
Alaska
1 review
0 helpful votes
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November 13th, 2022
Verified purchase

Book was recommended by Zerohedge site, Found your price fair and service fast. Thank you

Reason I chose this business:

Gave ordered in the past and your selection is very good

Date of experience: November 13, 2022

Thumbnail of user stevens2983
Oregon
1 review
0 helpful votes
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November 15th, 2022
Verified purchase

Great! You had what I wanted and were clear about it!

Date of experience: November 15, 2022

Thumbnail of user kimm1462
North Carolina
2 reviews
0 helpful votes
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November 4th, 2021
Verified purchase
Reason I chose this business:

Price of book and shipping was least expensive.

Date of experience: November 4, 2021

Thumbnail of user lauraw1461
Utah
1 review
0 helpful votes
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November 4th, 2021
Verified purchase

Date of experience: November 4, 2021

Thumbnail of user carolb1915
Louisiana
1 review
0 helpful votes
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November 13th, 2022
Verified purchase
• Updated review

You always have what I want in great condition and price.

Reason I chose this business:

Have used for years with great satisfaction.

Date of experience: November 13, 2022

Perfect!
April 26th, 2021
Verified purchase
• Previous review

Perfect! Quick, easy and reliable.

Reason I chose this business:

I always find what I need at a great price.

Date of experience: April 26, 2021

Thumbnail of user peggyw387
Mississippi
1 review
0 helpful votes
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November 12th, 2022
Verified purchase

Your system make shopping, ordering and paying easy. Thank you.

Reason I chose this business:

I was already familiar with Alibris. I started ordering this book from another site but they made the process far too complicated, so I switched to you.

Date of experience: November 12, 2022

Thumbnail of user jennifern867
Texas
1 review
0 helpful votes
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June 27th, 2021
Verified purchase

I love choosing among the options, used or new, which seller, etc, and Alibris makes it easy!

Reason I chose this business:

I will not order books from Amazon for ethical reasons and Alibris is a much more pleasant shopping experience.

Date of experience: June 27, 2021

Thumbnail of user joyc291
Texas
1 review
0 helpful votes
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November 5th, 2021
Verified purchase

Website is easy to navigate. Good prices. The used books are in excellent condition.

Date of experience: November 5, 2021

Thumbnail of user margaretb1907
Texas
2 reviews
0 helpful votes
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November 13th, 2022
Verified purchase

Some vendors didn't say if the dust jacket was present or not

Date of experience: November 13, 2022

Thumbnail of user ingaj10
Oregon
1 review
0 helpful votes
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April 2nd, 2021
Verified purchase

Fast and easy, great web service. Repeat customer.

Reason I chose this business:

Seller in Oregon, shopping local-ish

Date of experience: April 2, 2021

Thumbnail of user robertb4662
South Carolina
1 review
0 helpful votes
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April 13th, 2021
Verified purchase
Reason I chose this business:

Found the book I wanted here.

Date of experience: April 13, 2021

Thumbnail of user anner341
Connecticut
1 review
0 helpful votes
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April 13th, 2021
Verified purchase

Excellent. When it will arrive depends on the seller.

Reason I chose this business:

Because it is not Amazon.

Date of experience: April 13, 2021

Thumbnail of user martink295
Georgia
1 review
0 helpful votes
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May 14th, 2022
Verified purchase
• Updated review

Purchased many books with never the slightest problem or disappointment!

Reason I chose this business:

Had a new hard copy available!

Date of experience: May 14, 2022

Terrific experience with alibris over many years
February 1st, 2022
Verified purchase
• Previous review
Reason I chose this business:

Hardback not available on Amazon.

Date of experience: February 1, 2022

I've probably bought 25 books on Alibris and have found...
May 26th, 2021
Verified purchase
• Previous review

I've probably bought 25 books on Alibris and have found the vendor's rating consistent with my experience.

Date of experience: May 26, 2021

Thumbnail of user joshuaa323
Georgia
1 review
0 helpful votes
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May 17th, 2022
Verified purchase
• Updated review

Poor website design: continuing difficulty in changing default delivery address.

Reason I chose this business:

Alibris is my first choice for on-line book purchases.

Date of experience: May 17, 2022

Most everything is great
April 25th, 2021
Verified purchase
• Previous review

Most everything is great - - but the website should be adjusted so as not to automatically make the most recent shipment the default addresss.

Date of experience: April 25, 2021

Thumbnail of user christinem2212
Canada
1 review
0 helpful votes
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May 14th, 2022
Verified purchase

Smooth transaction, international shipping cost is decent.

Reason I chose this business:

Best price.

Date of experience: May 14, 2022

Thumbnail of user patricial1917
Oregon
1 review
0 helpful votes
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June 14th, 2022
Verified purchase

I've only ordered just now. So I'll have to wait and see what happens.

Reason I chose this business:

Samsung internet search. Plus, the warehouse is in Sparks, NV. Which is close to my area.

Date of experience: May 15, 2022

Thumbnail of user kennethk557
Texas
1 review
0 helpful votes
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December 5th, 2021
Verified purchase

Problem with checkout, lost the books in my cart; some copies not available as advertised!

Reason I chose this business:

Advertised relatively cheap copies, but it was a bait and switch!

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 5, 2021

Thumbnail of user samuelb417
Arizona
1 review
0 helpful votes
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November 4th, 2021
Verified purchase

Easy to navigate website! Clean & crisp graphic design!

Reason I chose this business:

Great price on a used book; reasonable shipping cost.

Date of experience: November 4, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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