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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 91,283 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    573
  • Value
    6450
  • Shipping
    6441
  • Quality
    6438

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,373
Neutral
803
Negative
540
View ratings trends
30
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How would you rate Alibris?

Reviews (91,283)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1098) web site (343) use site (206) credit card (486) billing address (201) coupon code (235) shopping cart (175) email address (79)
Thumbnail of user suzanneh620
Wisconsin
1 review
0 helpful votes
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December 28th, 2022
Verified purchase

Date of experience: December 28, 2022

Thumbnail of user robertm5622
Pennsylvania
1 review
0 helpful votes
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January 5th, 2022
Verified purchase

Had what I wanted at a good price. Online purchase was hassle free.

Reason I chose this business:

I found the exact book I wanted at a reasonable price.

Date of experience: January 5, 2022

Thumbnail of user cynthias1726
Utah
1 review
0 helpful votes
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January 5th, 2022
Verified purchase

I really like that is suggests a copy of the book for me.

Reason I chose this business:

I like that you can buy both new and used books. I can find first editions if I want to.

Date of experience: January 5, 2022

Thumbnail of user wendyh814
Virginia
1 review
0 helpful votes
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June 28th, 2022
Verified purchase

It went fine basically. But I's not interested in creating an account.

Reason I chose this business:

Price was reasonable

Date of experience: June 28, 2022

Thumbnail of user garyk535
Ohio
2 reviews
0 helpful votes
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July 26th, 2022
Verified purchase
• Updated review

Difficult to get the correct copy and shipping is too high

Date of experience: June 26, 2022

I can't seem to get rid of my old shipping address...
February 26th, 2021
Verified purchase
• Previous review

I can't seem to get rid of my old shipping address thought I did years ago

Reason I chose this business:

They are on my list of good places to buy books.

Date of experience: February 26, 2021

Thumbnail of user aprilw406
Florida
2 reviews
0 helpful votes
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December 25th, 2022
Verified purchase
• Updated review
Reason I chose this business:

I wanted books...why else?

Date of experience: December 25, 2022

You cannot improve perfection!
November 30th, 2022
Verified purchase
• Previous review
Reason I chose this business:

You're the best.

Date of experience: November 30, 2022

PERFECTION from start to finish
November 18th, 2022
Verified purchase
• Previous review
Reason I chose this business:

You're very good!

Date of experience: November 18, 2022

Perfection!
November 8th, 2022
Verified purchase
• Previous review

Date of experience: November 8, 2022

Easy and instructions are clear
September 5th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Like your stuff... why do you think?!

Date of experience: September 5, 2022

So far, so good!
July 17th, 2022
Verified purchase
• Previous review
Reason I chose this business:

I was sure you'd have what I wanted... you always do.

Date of experience: July 17, 2022

Thumbnail of user mylahm1
Ohio
0 reviews
0 helpful votes
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January 5th, 2022
Verified purchase

Surprisingly cheap, I am hoping it doesn't take too long to ship

Reason I chose this business:

Cheapest prices I could find for used books

Date of experience: January 5, 2022

Thumbnail of user kathleenc1066
Virginia
1 review
0 helpful votes
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July 1st, 2021
Verified purchase

So far good. Wish you had the other CD I wanted for a lower price than $35.

Reason I chose this business:

You have an affordable CD I wanted. I've used you before and and the experience was good.

Date of experience: July 1, 2021

Thumbnail of user marym4932
New York
1 review
0 helpful votes
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January 5th, 2022
Verified purchase

Thanks for allowing shopping as guest, and pay via PayPal.

Reason I chose this business:

Cheapest (first) on google search for this book

Date of experience: January 5, 2022

Thumbnail of user johnc4552
Illinois
3 reviews
0 helpful votes
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December 23rd, 2022
Verified purchase

Easy to use and wide selection. Never disappointed.

Reason I chose this business:

I have used many times.

Date of experience: December 23, 2022

Thumbnail of user michaeld3894
Wisconsin
1 review
0 helpful votes
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June 30th, 2021
Verified purchase

Alibris is great! Love to support independent booksellers!

Date of experience: June 30, 2021

Thumbnail of user davidk3827
North Carolina
1 review
0 helpful votes
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December 22nd, 2022
Verified purchase

Thank u. Merry Christmas. Keep up the great job you do.

Reason I chose this business:

They had great variety of sports book/biographies

Date of experience: December 22, 2022

Thumbnail of user jitendrap21
Maryland
1 review
0 helpful votes
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January 5th, 2022
Verified purchase

Very good. No hassle, fast, convenient. Thank you for your nice website.

Date of experience: January 5, 2022

Thumbnail of user robinh813
Texas
1 review
0 helpful votes
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January 5th, 2022
Verified purchase

I haven't received my book yet, but your ordering process was painless.

Date of experience: January 5, 2022

Thumbnail of user fayeb85
North Carolina
1 review
0 helpful votes
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June 30th, 2021
Verified purchase

Found the book I was looking for. Easy to place order.

Reason I chose this business:

Cost of book I was looking for plus reasonable shipping.

Date of experience: June 30, 2021

Thumbnail of user doloresn20
New York
1 review
0 helpful votes
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January 4th, 2022
Verified purchase

Excellent! I am looking forward to receiving the book!

Reason I chose this business:

I saw the book on Amazon and then I got a pop up screen stating I could purchase it at a lower price. I saved over $17! Fantastic!

Date of experience: January 4, 2022

Thumbnail of user gretchenc65
Ohio
2 reviews
0 helpful votes
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June 30th, 2021
Verified purchase

I use you guys exclusively. There's nothing better than getting books in the mail!

Date of experience: June 30, 2021

Thumbnail of user brians2609
Canada
1 review
0 helpful votes
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January 5th, 2022
Verified purchase

Computer didn't like my MasterCard. However issued resolved with Visa card

Reason I chose this business:

Had the books I was looking for

Date of experience: January 5, 2022

Thumbnail of user guyt57
New Hampshire
1 review
0 helpful votes
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December 23rd, 2022
Verified purchase
• Updated review
Reason I chose this business:

Because I knew I'd probably find what I wanted right away- and I did!

Date of experience: December 23, 2022

Always been pleased with alibris!
December 10th, 2021
Verified purchase
• Previous review

Date of experience: December 10, 2021

I have been 95% pleased with my shopping via alibris...
March 14th, 2021
Verified purchase
• Previous review

I have been 95% pleased with my shopping via alibris over many years now...

Reason I chose this business:

Just wanted to browse.

Date of experience: March 14, 2021

Thumbnail of user marys4154
Vermont
1 review
0 helpful votes
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January 4th, 2022
Verified purchase

Prefer to buy used books, and this site gives a lot of info about the particular copies for sale.

Reason I chose this business:

Have had good experience with Alibris for years.

Date of experience: January 4, 2022

Thumbnail of user gailf244
California
0 reviews
0 helpful votes
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January 4th, 2022
Verified purchase

First time and lowest price- much lower than Amazon.

Reason I chose this business:

Lowest price

Date of experience: January 4, 2022

Thumbnail of user twylad8
Ohio
1 review
0 helpful votes
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January 5th, 2022
Verified purchase
• Updated review

ITem got cancelled. Had to go back in and select another.

Reason I chose this business:

ITem got cancelled. Had to go back in and select another.

Date of experience: January 5, 2022

Easy to find material
January 4th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Better deals

Date of experience: January 4, 2022

Thumbnail of user yvonnef181
California
1 review
0 helpful votes
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December 22nd, 2022
Verified purchase

Thank you very easy to order & take payment. Nice selection of book!

Reason I chose this business:

It had the books I wanted at a great price.

Date of experience: December 22, 2022

Thumbnail of user maryv1138
Illinois
1 review
0 helpful votes
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February 3rd, 2022
Verified purchase

Had a coupon code. Entered it and never received credit.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 4, 2022

Thumbnail of user robing515
Pennsylvania
1 review
0 helpful votes
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June 30th, 2021
Verified purchase

Thank you for making it so easy. I'm a Sr. Citizen and don't love computers.

Reason I chose this business:

I saw the first book I wanted at a fair price. I don't like your shipping charges.

Date of experience: June 30, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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