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    Alibris

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Alibris

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Overview

Alibris has a rating of 4.7 stars from 91,083 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    567
  • Value
    6352
  • Shipping
    6343
  • Quality
    6340

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,466
Neutral
809
Negative
544
View ratings trends
30
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How would you rate Alibris?
Top Positive Review

“Very impressed w/ orderly arrangement of products for...”

Cate Z.
9/16/21

Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!

Date of experience: 9/16/21
See positive reviews
Top Critical Review

“Very Difficult to change shipping address”

Stephen I.
5/17/21

Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.

Date of experience: 4/17/21
See critical reviews

Reviews (91,083)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1095) web site (340) use site (204) credit card (487) billing address (200) coupon code (235) shopping cart (174) email address (79)
Thumbnail of user dianar726
Texas
1 review
0 helpful votes
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September 9th, 2022
Verified purchase
• Updated review

Date of experience: September 9, 2022

Broad range of books not found elsewhere
April 27th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Experience with them

Date of experience: April 27, 2022

I love this site
March 22nd, 2022
Verified purchase
• Previous review
Reason I chose this business:

Have been using it for years abd always find what I am looking for

Date of experience: March 22, 2022

Thumbnail of user neilt145
Ohio
2 reviews
0 helpful votes
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May 31st, 2022
Verified purchase

Easy to negotiate the website. Everything was logical.

Reason I chose this business:

Internet search.

Date of experience: May 31, 2022

Thumbnail of user jamesm4862
South Carolina
1 review
0 helpful votes
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May 21st, 2021
Verified purchase

Easy, just what I need at the right price! Thanks!

Reason I chose this business:

It popped up on my screen with a good price attached.

Date of experience: May 21, 2021

Thumbnail of user carola1044
Maryland
2 reviews
0 helpful votes
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July 30th, 2021
Verified purchase

Quick. Found what I was looking for easily. I'll order again.

Reason I chose this business:

Found what I was looking for from Google.

Date of experience: July 30, 2021

Thumbnail of user rebeccal1093
Massachusetts
1 review
0 helpful votes
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December 10th, 2021
Verified purchase

Easy interface, quick filters, very clear cart and shipping summaries.

Reason I chose this business:

I wanted a hardback version of a book series I loved.

Date of experience: December 10, 2021

Thumbnail of user sandrad2074
Florida
1 review
0 helpful votes
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August 31st, 2022
Verified purchase

On line, clear descriptions, wide choices... love your site.

Date of experience: August 31, 2022

Thumbnail of user sallyi32
California
1 review
0 helpful votes
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December 11th, 2021
Verified purchase
• Updated review
Reason I chose this business:

Return customer

Date of experience: December 11, 2021

No problems
October 26th, 2021
Verified purchase
• Previous review

Date of experience: October 26, 2021

Thumbnail of user dickl55
Pennsylvania
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Quick, easy, humorous(I am paying more for shipping that the book.) confident

Date of experience: September 1, 2022

Thumbnail of user gaylel111
Virginia
1 review
0 helpful votes
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September 2nd, 2022
Verified purchase
Reason I chose this business:

Variety is wonderful

Date of experience: September 2, 2022

Thumbnail of user jamesc3615
Texas
1 review
0 helpful votes
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May 15th, 2021
Verified purchase

Quick & easy-good price too!
I think S&H was reasonable

Reason I chose this business:

Wanted a book That Amazon wanted too much for

Date of experience: May 15, 2021

Thumbnail of user carriep259
Washington
2 reviews
0 helpful votes
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December 10th, 2021
Verified purchase

Easy to order from your website - good service OK!

Reason I chose this business:

You had my book

Date of experience: December 10, 2021

Thumbnail of user mariew370
Colorado
1 review
0 helpful votes
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December 11th, 2021
Verified purchase
Reason I chose this business:

Availability and price.

Date of experience: December 11, 2021

Thumbnail of user jamesz182
Virginia
2 reviews
0 helpful votes
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December 11th, 2021
Verified purchase
Reason I chose this business:

Recommended by family member.

Date of experience: December 11, 2021

Thumbnail of user peterd1377
Idaho
1 review
0 helpful votes
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April 7th, 2021
Verified purchase

Finding the right book and getting it shipped went smoothly. Thank you.

Reason I chose this business:

My past experience with Alibris went smoothly. I once worked for Alibris in Reno, NV, when the company was getting started there. I did data entry on new titles, and graded the condition of the books. Thank you.

Date of experience: April 7, 2021

Thumbnail of user edb400
Georgia
1 review
0 helpful votes
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May 11th, 2021
Verified purchase

Confusing as hell--may have accidentally ordered two copies; missed out on cheaper one

Reason I chose this business:

Had a book we wanted

Date of experience: April 11, 2021

Thumbnail of user lynnr322
Florida
2 reviews
0 helpful votes
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November 16th, 2021
Verified purchase
Reason I chose this business:

My husband loved to order books from you.

Date of experience: November 16, 2021

Thumbnail of user joseb423
Puerto Rico
1 review
0 helpful votes
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July 29th, 2021
Verified purchase

Ok It will be nice to receive the books earlier. My children begin school in 2 weeks. Thank you.

Reason I chose this business:

Repeat customer

Date of experience: July 29, 2021

Thumbnail of user teril91
Florida
1 review
0 helpful votes
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April 11th, 2021
Verified purchase

Easy to use. Always has exactly what I'm looking for.

Reason I chose this business:

Repeat customer.

Date of experience: April 11, 2021

Thumbnail of user richards4325
Massachusetts
1 review
0 helpful votes
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April 28th, 2022
Verified purchase
Reason I chose this business:

I wanted to avoid Amazon

Date of experience: April 28, 2022

Thumbnail of user brians1949
New York
2 reviews
0 helpful votes
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April 11th, 2021
Verified purchase

Fair pricing, easy to use app, coupons offered, and relatively timely delivery.

Reason I chose this business:

Was looking for multiple copies of an out of publish book and was able to find 2!

Date of experience: April 11, 2021

Thumbnail of user markl1772
Illinois
1 review
0 helpful votes
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April 7th, 2021
Verified purchase

Great site I've been buying books, music and movies here for years. Highly recommend.

Date of experience: April 7, 2021

Thumbnail of user ilenek17
New York
1 review
0 helpful votes
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April 10th, 2021
Verified purchase
Reason I chose this business:

Because you had the book I wanted at the price I wanted to pay.

Date of experience: April 10, 2021

Thumbnail of user margarete756
Missouri
1 review
0 helpful votes
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May 2nd, 2022
Verified purchase
• Updated review

Found what I wanted quickly. Ordered it with a minimum number of clicks.

Reason I chose this business:

Gave you the first opportunity to find a little-known book. You may publish my comments, but please do not publish my email address.

Date of experience: May 2, 2022

Ordered an ebook
February 11th, 2022
Verified purchase
• Previous review

Ordered an ebook. Needed to order more books, didn't see a link to Continue Shopping.

Date of experience: February 11, 2022

Well-organized checkout procedure for ebooks
February 11th, 2022
Verified purchase
• Previous review

Well-organized checkout procedure for ebooks. Haven't finished shopping yet.

Reason I chose this business:

Recommended by a friend.

Date of experience: February 11, 2022

Thumbnail of user sharons1851
New York
3 reviews
0 helpful votes
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December 7th, 2022
Verified purchase

Quick & easy...haven't found the dvd that I'm looking for though.

Date of experience: December 7, 2022

Thumbnail of user constancew113
Ohio
1 review
0 helpful votes
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May 10th, 2022
Verified purchase

Fast and easy check out. Self explanatory. I would recommend.

Reason I chose this business:

Sale price.

Date of experience: May 10, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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