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    Alibris

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Alibris

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Overview

Alibris has a rating of 4.7 stars from 91,078 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    567
  • Value
    6349
  • Shipping
    6340
  • Quality
    6337

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,469
Neutral
809
Negative
545
View ratings trends
30
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How would you rate Alibris?
Top Positive Review

“Very impressed w/ orderly arrangement of products for...”

Cate Z.
9/16/21

Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!

Date of experience: 9/16/21
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Top Critical Review

“Very Difficult to change shipping address”

Stephen I.
5/17/21

Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.

Date of experience: 4/17/21
See critical reviews

Reviews (91,078)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1095) web site (339) use site (204) credit card (487) billing address (200) coupon code (235) shopping cart (173) email address (79)
Thumbnail of user adams1935
South Dakota
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

I found what my wife wanted on your website, for only a small amount of money!

Reason I chose this business:

Most likely to have what she wanted.

Date of experience: November 21, 2022

Thumbnail of user wernerr18
New York
1 review
0 helpful votes
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January 31st, 2022
Verified purchase

Tremendous choice of books in all price ranges. I always received what was promised.

Reason I chose this business:

Tremendous choice

Date of experience: January 31, 2022

Thumbnail of user nicolem1818
California
2 reviews
0 helpful votes
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January 31st, 2022
Verified purchase

Quick, easy and clear process. Very affordable as well. Thank You!

Reason I chose this business:

I like to support different companies and businesses.

Date of experience: January 31, 2022

Thumbnail of user peterm1581
New York
1 review
0 helpful votes
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February 1st, 2022
Verified purchase
• Updated review

Good selection, easy checkout, and you're not the monster that is Amazon.

Reason I chose this business:

I try to limit my purchases from Amazon, and you had better prices than they did anyway.

Date of experience: February 1, 2022

I like the easy categorization of books as new, used,...
February 21st, 2021
Verified purchase
• Previous review

I like the easy categorization of books as new, used, audible, etc. We'll see how the shipping experience works out.

Reason I chose this business:

Because I'm beginning to loathe Amazon.

Date of experience: February 21, 2021

Thumbnail of user dianeg959
Florida
1 review
0 helpful votes
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August 2nd, 2021
Verified purchase

Very nice. Easy to use but some sections showed up more than once

Reason I chose this business:

I've shopped here before

Date of experience: August 2, 2021

Thumbnail of user donnal1532
Washington
1 review
0 helpful votes
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January 31st, 2022
Verified purchase

Very easy to use so far. Expectantly awaiting the arrival of my book.

Reason I chose this business:

I was looking for a relatively obscure book, googled the title, and here is was!

Date of experience: January 31, 2022

Thumbnail of user beverlyd316
California
1 review
0 helpful votes
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August 2nd, 2021
Verified purchase

I am happy to purchase from a buyer who supports training for young people in need.

Reason I chose this business:

I prefer to purchase used books

Date of experience: August 2, 2021

Thumbnail of user erickh68
Oregon
1 review
0 helpful votes
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January 31st, 2022
Verified purchase
• Updated review

Shopping on Alibris website has always been "quick and easy" nothing complicated at all!

Reason I chose this business:

Alibris is my preferred destination when it comes to purchasing books for a long time now!

Date of experience: January 31, 2022

Alibris I so want to let you know I continue to be...
October 21st, 2021
Verified purchase
• Previous review

Alibris I so want to let you know I continue to be a very satisfied customer. I don't purchase books as often as I might have in the past but when I do, I think of you! Hmm, that sounds like a pretty good rhyme to me, keep up the good work!

Reason I chose this business:

Price reasonable as always, delivery very reliable, convenient shopping ability from home, no need to waste time driving, find parking, searching etc.

Date of experience: October 21, 2021

For my needs, I have always been very satisfied with...
October 11th, 2021
Verified purchase
• Previous review

For my needs, I have always been very satisfied with Alibris' extensive book availabity, affordability and quaility. I plan on being a return customer for the long term!

Reason I chose this business:

Alibris is very reliable, it's definitely my "go-to" source, thank you Alibris!

Date of experience: October 11, 2021

Thumbnail of user doloresv41
Michigan
1 review
0 helpful votes
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July 24th, 2022
Verified purchase

Have shopped with you before DVD in good shape. Fast Shipping

Reason I chose this business:

Bought from you before

Date of experience: July 24, 2022

Thumbnail of user jeromes195
Ohio
1 review
0 helpful votes
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January 31st, 2022
Verified purchase
Reason I chose this business:

Ordering for a friend.

Date of experience: January 31, 2022

Thumbnail of user lynne168
Vermont
1 review
0 helpful votes
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August 3rd, 2021
Verified purchase

Helpful and many books to choose from with reasonable prices!

Reason I chose this business:

Looking for hard to find books.

Date of experience: August 3, 2021

Thumbnail of user allisonf164
New York
1 review
0 helpful votes
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January 31st, 2022
Verified purchase

Thank you I appreciate your service and selection of art books.

Reason I chose this business:

Trusted source

Date of experience: January 31, 2022

Thumbnail of user gregoryr410
California
1 review
0 helpful votes
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August 1st, 2021
Verified purchase
Reason I chose this business:

It had the book I was searching for.

Date of experience: August 1, 2021

Thumbnail of user habibab4
New York
1 review
0 helpful votes
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January 31st, 2022
Verified purchase

A little expensive in the shipping but other than that very nice

Reason I chose this business:

I needed to get books that I couldn’t find at local bookstores

Date of experience: January 31, 2022

Thumbnail of user gloriad259
Washington
1 review
0 helpful votes
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August 2nd, 2021
Verified purchase

After getting through the signing up, it was fairly easy.

Reason I chose this business:

Great pricing

Date of experience: August 2, 2021

Thumbnail of user brents291
South Carolina
1 review
0 helpful votes
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January 29th, 2022
Verified purchase

Easy, fast, user friendly website for obscure out of print books I have loved

Reason I chose this business:

Because I've ordered from here before

Date of experience: January 29, 2022

Thumbnail of user mimetter
Utah
1 review
0 helpful votes
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January 31st, 2022
Verified purchase
Reason I chose this business:

They had the book I wanted for the best price and condition.

Date of experience: January 31, 2022

Thumbnail of user lieganl
California
1 review
0 helpful votes
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January 31st, 2022
Verified purchase

Fast, easy, available, affordable. Searchable by ISBN.

Reason I chose this business:

Alibris had my son's required textbook at a fraction of the prices listed elsewhere. My rating so far is a neutral 6/10. I will be more than happy to update it to 10/10 after the book is delivered in the condition and timeframe promised.

Date of experience: January 31, 2022

Thumbnail of user cathys605
Michigan
1 review
0 helpful votes
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August 1st, 2021
Verified purchase
Reason I chose this business:

I've ordered from Alibris is the past and was pleased.

Date of experience: August 1, 2021

Thumbnail of user alibrisq
Maine
1 review
0 helpful votes
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December 18th, 2020
Verified purchase

Thank you page takes a while to load, but found what I wanted

Reason I chose this business:

Recommended by trusted friend

Date of experience: December 18, 2020

Thumbnail of user lisam4572
California
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

Would like to find all of an author's titles in one place

Date of experience: July 23, 2022

Thumbnail of user pauln768
Arizona
1 review
0 helpful votes
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August 2nd, 2021
Verified purchase

First time here. Seems good so far. The proof will be when my order comes in!:-)

Reason I chose this business:

I had gone to another (recommended) site, and just stumbled on alibris ….

Date of experience: August 2, 2021

Thumbnail of user williamd3032
New York
2 reviews
0 helpful votes
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September 9th, 2022
Verified purchase
Reason I chose this business:

Available and reasonable price.

Date of experience: September 9, 2022

Thumbnail of user daniels3350
Oregon
1 review
0 helpful votes
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July 22nd, 2022
Verified purchase

Found exactly the book I was looking for. Fast easy checkout. Thank you!

Reason I chose this business:

Had the book in stock.

Date of experience: July 22, 2022

Thumbnail of user elsies79
Illinois
1 review
0 helpful votes
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November 20th, 2022
Verified purchase
Reason I chose this business:

Less expensive than other vendors!

Date of experience: November 20, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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