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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 91,060 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    567
  • Value
    6340
  • Shipping
    6331
  • Quality
    6328

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,469
Neutral
807
Negative
546
View ratings trends
30
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How would you rate Alibris?
Top Positive Review

“Very impressed w/ orderly arrangement of products for...”

Cate Z.
9/16/21

Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!

Date of experience: 9/16/21
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Top Critical Review

“Very Difficult to change shipping address”

Stephen I.
5/17/21

Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.

Date of experience: 4/17/21
See critical reviews

Reviews (91,060)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1095) web site (339) use site (204) credit card (487) billing address (200) coupon code (235) shopping cart (173) email address (79)
Thumbnail of user devas3
Texas
1 review
0 helpful votes
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August 30th, 2022
Verified purchase

Date of experience: August 30, 2022

Thumbnail of user lisas4187
California
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

Easy to navigate. Useful detail given for each book.

Reason I chose this business:

Desired a particular book in good condition and at a good price.

Date of experience: May 31, 2022

Thumbnail of user laurier354
Florida
1 review
0 helpful votes
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August 28th, 2022
Verified purchase

Website and pay was easy to navigate. Thanks for that.

Reason I chose this business:

Alibris had what I was looking for.

Date of experience: August 28, 2022

Thumbnail of user jordand270
Virginia
1 review
0 helpful votes
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May 3rd, 2022
Verified purchase
Reason I chose this business:

Through ViaLibri.net

Date of experience: May 3, 2022

Thumbnail of user heatherl647
Colorado
1 review
0 helpful votes
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November 18th, 2021
Verified purchase
Reason I chose this business:

Had the book i needed

Date of experience: November 18, 2021

Thumbnail of user samuelw230
California
1 review
0 helpful votes
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August 7th, 2021
Verified purchase

Love it! The book was hard to find. $20 off next best price.

Date of experience: August 7, 2021

Thumbnail of user maryw2469
Wisconsin
2 reviews
0 helpful votes
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November 19th, 2021
Verified purchase
Reason I chose this business:

Surfing for a particular video that does not stream

Date of experience: November 19, 2021

Thumbnail of user jasong1029
California
1 review
0 helpful votes
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August 6th, 2021
Verified purchase

Very easy and quick. Looking forward to seeing how the shipping goes.

Reason I chose this business:

Good price on the item

Date of experience: August 6, 2021

Thumbnail of user eileenv65
Pennsylvania
1 review
0 helpful votes
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May 4th, 2022
Verified purchase

Great price! Detailed description. Very happy with my purchase!

Reason I chose this business:

Wide selection of books. Wanted to support a company other than Amazon.

Date of experience: May 4, 2022

Thumbnail of user leslieb544
California
1 review
0 helpful votes
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April 16th, 2021
Verified purchase

Would have placed a larger order but didn't want to pay $60 in shipping!

Date of experience: April 16, 2021

Thumbnail of user rone354
California
1 review
0 helpful votes
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November 18th, 2021
Verified purchase

Great website! I look forward to receiving my order.

Date of experience: November 18, 2021

Thumbnail of user josephr1491
Minnesota
1 review
0 helpful votes
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November 18th, 2021
Verified purchase

Clear, helpful, ready to go. Nice presentation. Thanks

Date of experience: November 18, 2021

Thumbnail of user jamesk2153
Pennsylvania
1 review
0 helpful votes
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November 18th, 2021
Verified purchase

Placing order on line easy. Waiting for delivery & review of content.

Reason I chose this business:

Easy of placing order on line and book content summary.

Date of experience: November 18, 2021

Thumbnail of user cheryls1036
Ohio
1 review
0 helpful votes
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August 6th, 2021
Verified purchase

It's very easy to find what I'm looking for, and everything is detailed nicely.

Reason I chose this business:

I knew I'd find a great deal.

Date of experience: August 6, 2021

Thumbnail of user cynthiaq513
Massachusetts
1 review
0 helpful votes
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May 14th, 2022
Verified purchase
Reason I chose this business:

Alternative to Amazon

Date of experience: May 14, 2022

Thumbnail of user kathleenh1022
Illinois
1 review
0 helpful votes
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August 6th, 2021
Verified purchase

It was fairly easy. But I would like more images. Visuals are important.

Reason I chose this business:

Some of the lowest prices on valuable books that I could not buy without this network.

Date of experience: August 6, 2021

Thumbnail of user williamm2765
California
1 review
0 helpful votes
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April 9th, 2021
Verified purchase
Reason I chose this business:

You had the titles others didn't

Date of experience: April 9, 2021

Thumbnail of user thomaso485
Georgia
1 review
0 helpful votes
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April 17th, 2021
Verified purchase

Ease of ordering and readily available title made for a happy experience.

Date of experience: April 17, 2021

Thumbnail of user wendyk337
California
1 review
0 helpful votes
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April 16th, 2021
Verified purchase

Great selection- easy to find what I need and choose the best price for my budget!

Reason I chose this business:

I entered the IMBD number for a book I was looking for and this site had what I needed.

Date of experience: April 16, 2021

Thumbnail of user evang144
Wyoming
2 reviews
0 helpful votes
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November 17th, 2021
Verified purchase

Best price on the book I wanted. Easy to navigate purchase.

Reason I chose this business:

Best price.

Date of experience: November 17, 2021

Thumbnail of user florad15
Virginia
1 review
0 helpful votes
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April 17th, 2021
Verified purchase

Love free shipping. Found all the books I was looking for.

Date of experience: April 17, 2021

Thumbnail of user lindah3485
Ohio
1 review
0 helpful votes
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May 4th, 2022
Verified purchase
• Updated review

Wonderful, speedy this time, loved that you saved my credit card

Date of experience: May 4, 2022

Love it, just the book I wanted
May 4th, 2022
Verified purchase
• Previous review

Date of experience: May 4, 2022

Thumbnail of user susanl1784
Vermont
2 reviews
0 helpful votes
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April 16th, 2021
Verified purchase

Good prices. Wish your coupons applied to smaller purchases.

Reason I chose this business:

Reasonable prices

Date of experience: April 16, 2021

Thumbnail of user richardm2470
Florida
1 review
0 helpful votes
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April 9th, 2021
Verified purchase
Reason I chose this business:

The firm was on list of payment options!

Date of experience: April 9, 2021

Thumbnail of user maximilianod5
Puerto Rico
1 review
0 helpful votes
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May 13th, 2022
Verified purchase

Date of experience: May 13, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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