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    Alibris

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Alibris

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Overview

Alibris has a rating of 4.7 stars from 90,994 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    562
  • Value
    6309
  • Shipping
    6300
  • Quality
    6297

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,476
Neutral
799
Negative
548
View ratings trends
30
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How would you rate Alibris?
Top Positive Review

“Very impressed w/ orderly arrangement of products for...”

Cate Z.
9/16/21

Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!

Date of experience: 9/16/21
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Top Critical Review

“Very Difficult to change shipping address”

Stephen I.
5/17/21

Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.

Date of experience: 4/17/21
See critical reviews

Reviews (90,994)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1094) web site (338) use site (204) credit card (487) billing address (200) coupon code (235) shopping cart (173) email address (79)
Thumbnail of user paulz667
Minnesota
1 review
0 helpful votes
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February 7th, 2022
Verified purchase

Every time I order movies come relatively quick and in great shape.

Reason I chose this business:

Prices are very good for the quality of the product.

Date of experience: February 7, 2022

Thumbnail of user corinnem49
Illinois
1 review
1 helpful vote
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December 30th, 2020
Verified purchase
Reason I chose this business:

I buy lots of books and Alibris has what I am interested in buying.

Date of experience: December 30, 2020

Thumbnail of user carmenj137
Florida
1 review
0 helpful votes
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February 7th, 2022
Verified purchase

Easy, to order.
How soon is it getting delivered?
Thank you,
Carmen

Date of experience: February 7, 2022

Thumbnail of user jamesa2350
New York
1 review
0 helpful votes
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February 7th, 2022
Verified purchase

Date of experience: February 7, 2022

Thumbnail of user sharono606
Texas
2 reviews
0 helpful votes
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August 11th, 2021
Verified purchase

Fast and easy. Found exactly what I was hunting for

Reason I chose this business:

They had what I wanted

Date of experience: August 11, 2021

Thumbnail of user cybelel
New Mexico
1 review
0 helpful votes
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February 7th, 2022
Verified purchase

Easy to find what I was looking for. Excellent prices.

Reason I chose this business:

Had hard to find items in stock.

Date of experience: February 7, 2022

Thumbnail of user haroldp122
Maine
1 review
0 helpful votes
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August 12th, 2021
Verified purchase

Date of experience: August 12, 2021

Thumbnail of user joanh461
Ohio
1 review
0 helpful votes
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August 11th, 2021
Verified purchase
Reason I chose this business:

I always leave satisfied and my new grandbaby will be needing books and books!

Date of experience: August 11, 2021

Thumbnail of user walterb569
Louisiana
1 review
0 helpful votes
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August 29th, 2022
Verified purchase

Check out was a mess Tom forever hagfish yo type my address in about 5 timed

Reason I chose this business:

Had great results I’m the past many old books: movies available!

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 30, 2022

Thumbnail of user josed288
Florida
1 review
0 helpful votes
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February 8th, 2021
Verified purchase

Alibris never lets me down. Great service with quality books.

Date of experience: February 8, 2021

Thumbnail of user robertac292
Texas
1 review
0 helpful votes
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July 28th, 2022
Verified purchase

Great selection of books descriptions and available price points. Love your website! Thank You

Date of experience: July 28, 2022

Thumbnail of user kathyh1202
Mississippi
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Date of experience: August 1, 2022

Thumbnail of user tamag3
Florida
1 review
0 helpful votes
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February 7th, 2022
Verified purchase

Easy transaction.
Will be looking out for it. Thanks

Date of experience: February 7, 2022

Thumbnail of user msgr.s
Holy See
1 review
0 helpful votes
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October 6th, 2022
Verified purchase
• Updated review

Quick, secure and well documented from beginning to delivery.

Reason I chose this business:

Because a spiritual directee required reading materials.

Date of experience: October 6, 2022

Had to have Amex issue a new card and new number for...
May 26th, 2022
Verified purchase
• Previous review

Had to have Amex issue a new card and new number for security Reasons. I live in Italy and the Vatican. Trying to change my new billing address was impossible, though I did c change the country. I was not able to add change the City to ROMA nor the Italian ZIP Code *******, nor the Provincia

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 26, 2022

Thumbnail of user johnf3190
Illinois
1 review
0 helpful votes
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June 2nd, 2021
Verified purchase

Alibris is a great service for hard to find titles and recommendations.

Reason I chose this business:

It's the best service for used books.

Date of experience: June 2, 2021

Thumbnail of user maryk2777
New York
1 review
0 helpful votes
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December 17th, 2021
Verified purchase

I appreciate the easy process but would like to have delivery times available when ordering.

Reason I chose this business:

You had the edition of the book I want.

Date of experience: December 17, 2021

Thumbnail of user stacih30
Ohio
1 review
0 helpful votes
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June 2nd, 2021
Verified purchase

Selection is amazing, prices are great, shipping costs not so much.

Date of experience: June 2, 2021

Thumbnail of user shelvar1
Louisiana
2 reviews
0 helpful votes
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June 6th, 2022
Verified purchase

I'm glad it will arrive in 3 to 7 days. I really need the book!

Reason I chose this business:

It was on her website

Date of experience: June 6, 2022

Thumbnail of user stevem2112
Washington
1 review
0 helpful votes
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September 16th, 2021
Verified purchase

Your payment system sucks! Took 45 minutes, one of the worse

Reason I chose this business:

Book availability

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 17, 2021

Thumbnail of user vicm65
Canada
1 review
0 helpful votes
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October 6th, 2022
Verified purchase

Price of books was excellent. Shipping seemed a little high.

Date of experience: October 6, 2022

Thumbnail of user roxies12
Maryland
1 review
0 helpful votes
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August 17th, 2021
Verified purchase

Fast, convenient, in stock, and a variety of payment options.

Reason I chose this business:

Google search for a book and it was available for a great price.

Date of experience: August 17, 2021

Thumbnail of user stephena618
Canada
2 reviews
0 helpful votes
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May 29th, 2021
Verified purchase

Pretty well set out I say. Look forward to getting my book.

Reason I chose this business:

Because it sold the book I wanted.

Date of experience: May 29, 2021

Thumbnail of user geraldm386
Oregon
1 review
0 helpful votes
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December 16th, 2021
Verified purchase
• Updated review

Every thing okay. Sometimes takes a while to arrive

Date of experience: December 16, 2021

Shipping charges far exceed the cost of the books,...
August 8th, 2021
Verified purchase
• Previous review

Shipping charges far exceed the cost of the books, maybe I'm just not up to date on shipping costs?

Date of experience: August 8, 2021

Thumbnail of user bethr442
Rhode Island
1 review
0 helpful votes
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October 8th, 2022
Verified purchase

Found the book so easily and check out was quick - thanks

Reason I chose this business:

It had the book I was after.

Date of experience: October 8, 2022

Thumbnail of user bonniew303
New Jersey
1 review
0 helpful votes
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May 29th, 2021
Verified purchase

My shopping experience with Alibris has been great so far!

Reason I chose this business:

Remembered that I had good shopping experiences in the past.

Date of experience: May 29, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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