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    Alibris

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Alibris

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Overview

Alibris has a rating of 4.7 stars from 90,461 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    537
  • Value
    6006
  • Shipping
    5997
  • Quality
    5994

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,589
Neutral
811
Negative
550
View ratings trends
30
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How would you rate Alibris?
Top Positive Review

“Very impressed w/ orderly arrangement of products for...”

Cate Z.
9/16/21

Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!

Date of experience: 9/16/21
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Top Critical Review

“Very Difficult to change shipping address”

Stephen I.
5/17/21

Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.

Date of experience: 4/17/21
See critical reviews

Reviews (90,461)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1088) web site (336) use site (204) credit card (484) billing address (196) coupon code (234) shopping cart (174) email address (79)
Thumbnail of user cynthiap984
Texas
1 review
0 helpful votes
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November 17th, 2021
Verified purchase

Able to get the book I wanted. Shipping was a little high.

Reason I chose this business:

On email list.

Date of experience: November 17, 2021

Thumbnail of user nuriab8
Puerto Rico
1 review
0 helpful votes
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August 29th, 2021
Verified purchase

Was easy and you can change anything before placing an order

Reason I chose this business:

I check alibris first when I have to buy a book

Date of experience: August 29, 2021

Thumbnail of user jonp567
Maryland
1 review
0 helpful votes
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May 6th, 2023
Verified purchase

At one time during the process I had a dollar off w/coupon which disappeared.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 6, 2023

Thumbnail of user virginias925
California
1 review
0 helpful votes
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November 17th, 2021
Verified purchase

Really appreciate the site's ability to distinguish between multiple editions.

Reason I chose this business:

(1) ability to distinguish between editions, (2) price

Date of experience: November 17, 2021

Thumbnail of user francesm349
New York
1 review
0 helpful votes
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August 29th, 2021
Verified purchase

Top Notch performance by staff and public in choosing this business over its competition.

Reason I chose this business:

Because of the HUGE variety of items in stock

Date of experience: August 29, 2021

Thumbnail of user jeffm1246
Kentucky
1 review
0 helpful votes
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April 27th, 2021
Verified purchase
Reason I chose this business:

Return customer. Happy with ease of use, product availability, and value.

Date of experience: April 27, 2021

Thumbnail of user martinc888
Texas
1 review
0 helpful votes
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May 6th, 2023
Verified purchase

The shopping cart should empty every time there's an issue.

Date of experience: April 6, 2023

Thumbnail of user gordonz13
Pennsylvania
1 review
0 helpful votes
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April 25th, 2021
Verified purchase

Easiest order that ever I processed. Very user friendly.

Reason I chose this business:

Wall Street Journal book review.

Date of experience: April 25, 2021

Thumbnail of user cindym1163
Tennessee
1 review
0 helpful votes
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May 27th, 2021
Verified purchase

Shopping wonderful! But why is the shipping so high?

Reason I chose this business:

Best prices and best selection of James Patterson books.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 27, 2021

Thumbnail of user elim114
Georgia
1 review
0 helpful votes
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February 12th, 2022
Verified purchase
Reason I chose this business:

Prices elsewhere were absurd.

Date of experience: February 12, 2022

Thumbnail of user christophere283
Montana
1 review
0 helpful votes
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April 25th, 2021
Verified purchase

The Alibris website is very easy to navigate, and checkout was also arranged nicely.

Reason I chose this business:

Alibris has more of the books my family likes than any other bookstore or internet site, and is very easy to use.

Date of experience: April 25, 2021

Thumbnail of user ellap53
California
1 review
0 helpful votes
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April 27th, 2021
Verified purchase

It has been easy to find volumes and cheaper than other retailers.

Reason I chose this business:

I chose Alibris because I have heard good things about it from others on social media.

Date of experience: April 27, 2021

Thumbnail of user michelleb2879
Minnesota
1 review
0 helpful votes
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August 18th, 2021
Verified purchase

Very streamlined. Easy to select price point of book based on quality.

Reason I chose this business:

I was unfamiliar with them but thought I’d give it a try.

Date of experience: August 18, 2021

Thumbnail of user judiths920
Illinois
2 reviews
0 helpful votes
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February 3rd, 2022
Verified purchase
Reason I chose this business:

So I don't use Amazon!

Date of experience: February 3, 2022

Thumbnail of user gansseopy
KR
1 review
0 helpful votes
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August 17th, 2021
Verified purchase

It's very good and easy to access same as before I got the order few years ago.

Reason I chose this business:

The price of the book which I chose is a little bit inexpensive than other book sellers on line, such as Amazon.
Especially the delivery charge is better than that one. It's good to save the charges. Thanks.

Date of experience: August 17, 2021

Thumbnail of user stevea1375
California
1 review
0 helpful votes
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August 17th, 2021
Verified purchase

Good selection. Found the buying flow a little cumbersome.

Date of experience: August 17, 2021

Thumbnail of user williamg1501
Massachusetts
1 review
0 helpful votes
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April 26th, 2021
Verified purchase

All good. Accurate fast transactions. Happy reader here.

Reason I chose this business:

Proven record of wide selection and reliable transactions.

Date of experience: April 26, 2021

Thumbnail of user jeana658
California
1 review
0 helpful votes
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March 26th, 2023
Verified purchase
Reason I chose this business:

I’ve purchased from this company many times!

Date of experience: March 26, 2023

Thumbnail of user pauls3619
Missouri
1 review
0 helpful votes
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January 28th, 2022
Verified purchase

I go to Alibris regularly because it is the most reliable and best price available!

Reason I chose this business:

I go to alibris regularly

Date of experience: January 28, 2022

Thumbnail of user julietm50
Ohio
1 review
0 helpful votes
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April 25th, 2021
Verified purchase

Found the book I've been looking for, even though it's out of print!

Reason I chose this business:

Very reasonably priced

Date of experience: April 25, 2021

Thumbnail of user robertab211
Indiana
1 review
0 helpful votes
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April 25th, 2021
Verified purchase

Always useful when I am looking for an out-of-print book!

Reason I chose this business:

Needed to find a hardcover version of an old Arthur C. Clarke novel.

Date of experience: April 25, 2021

Thumbnail of user danielp2322
New Jersey
1 review
0 helpful votes
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April 6th, 2023
Verified purchase

Smooth website, good prices; let's hope delivery is fast.

Reason I chose this business:

Price and condition and shipping cost

Date of experience: April 6, 2023

Thumbnail of user chrish1626
Wisconsin
6 reviews
23 helpful votes
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August 17th, 2021
Verified purchase

Date of experience: August 17, 2021

Thumbnail of user terrym941
Colorado
2 reviews
0 helpful votes
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February 2nd, 2022
Verified purchase

One of the more navigable sites around! Easily updated my info.

Reason I chose this business:

Good prices available

Date of experience: February 2, 2022

Thumbnail of user farhadf7
Canada
1 review
0 helpful votes
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August 17th, 2021
Verified purchase

Fast and easy. Just the seller did not reply to my question!

Reason I chose this business:

No better option in the other sites

Date of experience: August 17, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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