Alibris has a rating of 4.7 stars from 90,461 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!
Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.
Found just what I wanted -- and the process was quick, easy, seamless.
The selection of out-of-print titles.
Date of experience: July 14, 2022
Your payment system sucks! Took 45 minutes, one of the worse
Book availability
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 17, 2021
I have bought books from Alibris over several years. Always excellent service and product.
Date of experience: April 26, 2021
The website has some glitches as I had to enter my credit card number 3-4 times.
Past satisfaction
Date of experience: April 25, 2021
Bargain prices
Date of experience: August 10, 2021
Date of experience: April 25, 2021
Stumbled upon it. I have bookmarked it.
Date of experience: January 27, 2022
There was a problem with checking out. I received the message "this site can't be reached".
Just to try something different than the ususal
Date of experience: April 27, 2021
Fast, cheap and easy. Just how I like my … shopping experiences.
It’s the best place to buy books.
Date of experience: August 10, 2021
I would have preferred to use my debit card, but otherwise a good experience.
Book available.
Date of experience: March 27, 2023
Placing my order was simple. I hope shipping and delivery goes as well.
The book I wanted to purchase was available at a low price.
Date of experience: December 6, 2022
It's very easy to find what I'm looking for, and everything is detailed nicely.
I knew I'd find a great deal.
Date of experience: August 6, 2021
Shipping is too expensive. Needs to be less when ordering from same seller.
Value shopping
Date of experience: December 6, 2022
Date of experience: December 9, 2021
It was fairly easy. But I would like more images. Visuals are important.
Some of the lowest prices on valuable books that I could not buy without this network.
Date of experience: August 6, 2021
I like that you respect my privacy and have the "guest" option-instead of requiring an account
Because you have books no one else does and for a reasonable price
Date of experience: April 26, 2021
As a repeat customer, ordering is simple... receiving order not always the same
Date of experience: April 27, 2021
Good prices and shipping.
Date of experience: January 21, 2022
Date of experience: April 6, 2023
Date of experience: April 26, 2021
I enjoyed browsing this well organized website. Details on free shipping were a bit obscure.
Had what I was looking for
Date of experience: April 26, 2021
Thought I would get free shipping per an email you sent me.
Coupon and free shipping offer in my email
Date of experience: July 2, 2022
Books & prices are awesome - but shipping charges make it not worthwhile
Amazon only has new versions of these titles
Date of experience: April 24, 2021
It is easy to find the books I'm looking for and you have great prices.
Found when doing a web search for a book.
Date of experience: March 25, 2023
As always I thoroughly enjoy the shopping experience at Alibris.
Again I always choose Alibris first when looking for movies and books and I am never disappointed.
Date of experience: June 21, 2022
I prefer to shop Alibris because it keeps independent bookstore in bussiness.
Date of experience: March 3, 2021
Very easy web site to use. Good descriptions of the books.
Date of experience: June 21, 2022
We love browsing books, drinking coffee, and talking with people who love good stories.
Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.