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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 90,312 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    531
  • Value
    5932
  • Shipping
    5923
  • Quality
    5920

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,563
Neutral
805
Negative
550
View ratings trends
30
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How would you rate Alibris?
Top Positive Review

“Very impressed w/ orderly arrangement of products for...”

Cate Z.
9/16/21

Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!

Date of experience: 9/16/21
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Top Critical Review

“Very Difficult to change shipping address”

Stephen I.
5/17/21

Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.

Date of experience: 4/17/21
See critical reviews

Reviews (90,312)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1088) web site (334) use site (204) credit card (484) billing address (196) coupon code (234) shopping cart (173) email address (78)
Thumbnail of user travisb270
Oklahoma
1 review
0 helpful votes
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January 6th, 2022
Verified purchase
• Updated review

Good prices, excellent selection. Easy to find description for different qualities.

Reason I chose this business:

You're not Amazon.

Date of experience: January 6, 2022

Good prices, good search engine, easy to navigate book...
April 8th, 2021
Verified purchase
• Previous review

Good prices, good search engine, easy to navigate book selection. I will be sure to come back for all my book needs, and recommend it to friends!

Reason I chose this business:

It popped up on my Ecosia search, never heard of all, saw a great price so I bought. Plus I'm moving away from Amazon, for obvious reasons.

Date of experience: April 8, 2021

Thumbnail of user josephd1165
New Mexico
1 review
0 helpful votes
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February 18th, 2021
Verified purchase

I have used Alibris for years and will continue to do so.

Date of experience: February 18, 2021

Thumbnail of user suzannec662
Colorado
1 review
0 helpful votes
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January 7th, 2022
Verified purchase

Easy to find what I need. Clear information about shipping.

Reason I chose this business:

I have always had good luck with getting the books I want at a good price in a reasonable amount of time.

Date of experience: January 7, 2022

Thumbnail of user lixial2
California
1 review
0 helpful votes
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February 6th, 2022
Verified purchase

Not Convenient to register account and change billing address

Reason I chose this business:

Need to buy a used book

Date of experience: January 6, 2022

Thumbnail of user georger1375
Texas
1 review
0 helpful votes
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June 8th, 2023
Verified purchase
• Updated review

Date of experience: June 8, 2023

The site is as easy to navigate as Amazon
April 4th, 2023
Verified purchase
• Previous review

The site is as easy to navigate as Amazon - and I usually find what I want for a much better price.

Reason I chose this business:

Looking for a particular book.

Date of experience: April 4, 2023

Thumbnail of user marks3373
Missouri
1 review
0 helpful votes
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February 18th, 2021
Verified purchase
• Updated review

Important information made clear and an easy process

Given most packages delivered by USPS are done so carelessly and most often are stolen, I would have liked more clear information on who and when it was being delivered. As it was I was locking at home checking the front door every hour from 9-6 for the package.

Reason I chose this business:

For a specific book

Service
Value
Shipping
Quality

Date of experience: February 18, 2021

Important information made clear and an easy process
February 3rd, 2021
Verified purchase
• Previous review
Reason I chose this business:

For a specific book

Date of experience: February 3, 2021

Thumbnail of user francesm597
New Jersey
1 review
0 helpful votes
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December 13th, 2022
Verified purchase
Reason I chose this business:

Hard to find book

Date of experience: December 13, 2022

Thumbnail of user jacquelinew305
Georgia
1 review
0 helpful votes
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January 29th, 2021
Verified purchase

Thanks for the large supply of Nursing textbooks at reasonable prices.

Reason I chose this business:

I have purchased other material from Alibris.

Date of experience: January 29, 2021

Thumbnail of user annar3025
California
2 reviews
0 helpful votes
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January 26th, 2021
Verified purchase

Love shopping your site! Always find what I'm looking for. Wish I had more money.

Reason I chose this business:

Because I always do.

Date of experience: January 26, 2021

Thumbnail of user richards4796
Georgia
1 review
0 helpful votes
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September 7th, 2022
Verified purchase

Great price, quality book, fine website, easy checkout. What's not to like?

Reason I chose this business:

Great price, quality book, fine website, easy checkout. What's not to li

Date of experience: September 7, 2022

Thumbnail of user jonw447
Vermont
0 reviews
0 helpful votes
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January 6th, 2022
Verified purchase

Thanks! Quick service and had the titles I was seeking.

Reason I chose this business:

Available used books

Date of experience: January 6, 2022

Thumbnail of user jennifert984
California
1 review
0 helpful votes
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January 29th, 2021
Verified purchase

Easy! Thank you for supporting independent sellers

Reason I chose this business:

Because you support independent sellers

Date of experience: January 29, 2021

Thumbnail of user jeffreyp503
Arizona
1 review
0 helpful votes
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August 29th, 2021
Verified purchase
Reason I chose this business:

The standard.

Date of experience: August 29, 2021

Thumbnail of user angelag1377
Nevada
1 review
0 helpful votes
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January 6th, 2022
Verified purchase

The only thing I would change is being able to add multiple coupons.

Reason I chose this business:

The textbooks I purchased here are at least half the price of the same ones at my University

Date of experience: January 6, 2022

Thumbnail of user filibertog3
Missouri
1 review
0 helpful votes
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December 12th, 2022
Verified purchase
• Updated review

Simple process, well stocked bookstore, I like shopping here.

Reason I chose this business:

Ample book supply and availability

Date of experience: December 12, 2022

I can find about half the books I need at Alibris
October 24th, 2022
Verified purchase
• Previous review

I can find about half the books I need at Alibris. The service is good, I will continue shopping with you as time goes by.

Date of experience: October 24, 2022

NIce, quick and efficient
July 27th, 2022
Verified purchase
• Previous review
Reason I chose this business:

ALibris carries a very good stock of books, even some of the rare and hard to find. Keep up the good work.

Date of experience: July 27, 2022

Excellent service and a good selection of fine books,...
September 15th, 2021
Verified purchase
• Previous review

Excellent service and a good selection of fine books, even if they are out of print. Keep up the good work.

Reason I chose this business:

I have found very good books here.

Date of experience: September 15, 2021

Very good service, I will continue shopping my books...
March 1st, 2021
Verified purchase
• Previous review

Very good service, I will continue shopping my books with you.

Reason I chose this business:

Have used Alibris to find rare books before.

Date of experience: March 1, 2021

Thumbnail of user kashaveraw
Virginia
1 review
0 helpful votes
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June 22nd, 2022
Verified purchase

Great. I'm glad to find this very expensive book at an affordable price.

Date of experience: June 22, 2022

Thumbnail of user kerryb250
New Mexico
2 reviews
0 helpful votes
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January 7th, 2022
Verified purchase
• Updated review
Reason I chose this business:

Only source I knew that would likely have my desired tomes

Date of experience: January 7, 2022

Great prices on hard to find author
October 13th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Hamilton Booksellers was out

Date of experience: October 13, 2021

Thumbnail of user derekw439
Kentucky
1 review
0 helpful votes
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January 6th, 2022
Verified purchase

Thank you one of easiest transactions I've seen in a while!

Reason I chose this business:

The price was outstanding for the books I needed for a Bible class. I will be able to gift a book to those in the class.
Thank you,
Dr. W

Date of experience: January 6, 2022

Thumbnail of user maryf2486
Minnesota
1 review
0 helpful votes
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September 5th, 2022
Verified purchase
• Updated review

Easy and satisfied with the shipping books always good shape

Reason I chose this business:

Didn't, it came up with the books I wanted and could use pay pal

Date of experience: September 5, 2022

Everything went smooth ordering we'll see how the shipping...
August 26th, 2022
Verified purchase
• Previous review

Everything went smooth ordering we'll see how the shipping goes once it's sent

Date of experience: August 26, 2022

Thumbnail of user anas725
California
1 review
0 helpful votes
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June 9th, 2023
Verified purchase
Reason I chose this business:

For the price of the books

Date of experience: June 9, 2023

Thumbnail of user leoras10
Michigan
1 review
0 helpful votes
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January 7th, 2022
Verified purchase
• Updated review

Hope I didn't order it twice, but everything seems ok.

Reason I chose this business:

It was from an e-mail telling me I didn't get this book when I first ordered it.

Date of experience: January 7, 2022

I wanted to look for specific and it took me a little...
January 5th, 2022
Verified purchase
• Previous review

I wanted to look for specific and it took me a little time to figure out how to enter the names of the books. Otherwise, everything went very well.

Reason I chose this business:

Last time I looked for these books I didn't find them. I was giving it another try. Also the suggestion of free shipping was an incentive. Often the shipping cost is greater than the cost of the books I order. The actual discount was less than I had hoped, but thanks for $3.

Date of experience: January 5, 2022

Very easy and satisfactory
April 19th, 2021
Verified purchase
• Previous review

Very easy and satisfactory. Thank you.

Reason I chose this business:

Have used before.

Date of experience: April 19, 2021

Thumbnail of user suzanb39
Utah
1 review
0 helpful votes
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December 13th, 2022
Verified purchase

Good. I wish you had a "gift" option to let people know from whom the shipment was sent.

Date of experience: December 13, 2022

Thumbnail of user johnr5325
Virginia
1 review
0 helpful votes
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September 6th, 2022
Verified purchase

I wanted to order a two volume set. No problem! Alibris treated me right.

Reason I chose this business:

Addall showed me that this was the best price. Also, both volumes are described as 'like new.' That's important to me.

Date of experience: September 6, 2022

Thumbnail of user joannep342
Ohio
1 review
0 helpful votes
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January 6th, 2022
Verified purchase
Reason I chose this business:

This is my go to for all used books or CDs.

Date of experience: January 6, 2022

Thumbnail of user natalief301
California
1 review
0 helpful votes
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June 21st, 2022
Verified purchase

Variety of books available and easy website to access through.

Reason I chose this business:

Excellent prices

Date of experience: June 21, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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