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    Alibris

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Alibris

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Overview

Alibris has a rating of 4.7 stars from 90,312 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    531
  • Value
    5932
  • Shipping
    5923
  • Quality
    5920

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,563
Neutral
805
Negative
550
View ratings trends
30
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How would you rate Alibris?
Top Positive Review

“Very impressed w/ orderly arrangement of products for...”

Cate Z.
9/16/21

Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!

Date of experience: 9/16/21
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Top Critical Review

“Very Difficult to change shipping address”

Stephen I.
5/17/21

Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.

Date of experience: 4/17/21
See critical reviews

Reviews (90,312)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1088) web site (334) use site (204) credit card (484) billing address (196) coupon code (234) shopping cart (173) email address (78)
Thumbnail of user leahd223
Massachusetts
1 review
0 helpful votes
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June 21st, 2022
Verified purchase

Easy to use and find my book choice for a low price with shipping type of choices as well.

Reason I chose this business:

They had the book for the lowest price

Date of experience: June 21, 2022

Thumbnail of user williamp2860
Michigan
1 review
0 helpful votes
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September 6th, 2022
Verified purchase

First time and I'll check the order once received! Easy set up so far.

Reason I chose this business:

Try something new and like the price!

Date of experience: September 6, 2022

Thumbnail of user jeremye275
Ohio
1 review
0 helpful votes
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December 13th, 2022
Verified purchase

Used to use Alibris a lot years ago, first time back in quite awhile.

Reason I chose this business:

Alibris is the only platform that had the book I was looking for.

Date of experience: December 13, 2022

Thumbnail of user richardz272
Oregon
1 review
0 helpful votes
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January 14th, 2021
Verified purchase

I love that Alibris found better deals for my overall shopping experience.

Reason I chose this business:

Alibris is a retail partner with Melaleuca. That's how I found the website! Now I'm getting 8% back toward my Melaleuca shopping too!

Date of experience: January 14, 2021

Thumbnail of user jacobg392
Illinois
1 review
0 helpful votes
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June 22nd, 2022
Verified purchase

Love Alibris and the cheaper shopping cart option, plus coupons!

Reason I chose this business:

Alibris allows me to order independent press books that I wouldn't otherwise be able to find used.

Date of experience: June 22, 2022

Thumbnail of user richards5633
Hawaii
1 review
0 helpful votes
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June 9th, 2023
Verified purchase

Credit card update procedure is super -- a joy to use.

Reason I chose this business:

It's the best online used book dealer.

Date of experience: June 9, 2023

Thumbnail of user susano1075
Kentucky
1 review
0 helpful votes
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July 22nd, 2022
Verified purchase

Shipping costs are way too high. Will probably be shopping elsewhere.

Reason I chose this business:

It was recommended, but too expensive. Will take the time to shop around in the future. Shipping costs are way too high.

Date of experience: June 22, 2022

Thumbnail of user janec1028
California
1 review
0 helpful votes
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January 7th, 2022
Verified purchase

Very easy to navigate your site & find exactly what I am looking for.

Date of experience: January 7, 2022

Thumbnail of user roberts7061
Pennsylvania
1 review
0 helpful votes
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June 22nd, 2022
Verified purchase

Very fair price, especially with shipping & tax, hope it comes in good shape, thanks!

Reason I chose this business:

Price and to get away from Amazon!

Date of experience: June 22, 2022

Thumbnail of user emilyo200
New York
1 review
0 helpful votes
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February 5th, 2022
Verified purchase
Reason I chose this business:

Sustainability and good prices

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 6, 2022

Thumbnail of user rosiec122
California
1 review
0 helpful votes
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June 9th, 2023
Verified purchase

A very positive experience that took little time to do!

Reason I chose this business:

Found it on web site for used books and I could easily access info on this book and the price was great.

Date of experience: June 9, 2023

Thumbnail of user kimberlyr733
Florida
1 review
0 helpful votes
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January 13th, 2021
Verified purchase

Shopping was good. Hoping to get this book before Monday

Reason I chose this business:

Because no other store has this book.

Date of experience: January 13, 2021

Thumbnail of user helenp434
Florida
1 review
0 helpful votes
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January 13th, 2021
Verified purchase

The order process smooth. Now we'll wait and see how delivery goes

Reason I chose this business:

Sending a friend a book and you sote had what I was looking for

Date of experience: January 13, 2021

Thumbnail of user jeromeb197
Oregon
1 review
0 helpful votes
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December 12th, 2022
Verified purchase

Had no problem finding what I was after. Quick & easy!
Thanks, folks.

Reason I chose this business:

This is my "go to" store for used books.

Date of experience: December 12, 2022

Thumbnail of user heathere354
Minnesota
1 review
0 helpful votes
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June 21st, 2022
Verified purchase

I was able to find the book quickly and checkout in less than five minutes.

Reason I chose this business:

My school's bookstore website was not working properly and the available seller did not have an order page. This option came up in the search.

Date of experience: June 21, 2022

Thumbnail of user sherylm268
South Dakota
2 reviews
0 helpful votes
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September 6th, 2022
Verified purchase

Found the product I was looking for. Order went smoothly so far.

Reason I chose this business:

It had the book I was looking for.

Date of experience: September 6, 2022

Thumbnail of user jeanm625
Oregon
1 review
0 helpful votes
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January 7th, 2021
Verified purchase

Have only ordered once before. Entirely satisfied.

Reason I chose this business:

Was previously satisfied when I ordered from you.

Date of experience: January 7, 2021

Thumbnail of user normah271
New Mexico
2 reviews
0 helpful votes
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January 7th, 2021
Verified purchase

Price very reasonable. Being able to place order was user friendly. Thank you

Date of experience: January 7, 2021

Thumbnail of user joec1468
California
1 review
0 helpful votes
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August 9th, 2021
Verified purchase

Thanks for having this great book and making the order process easy!

Reason I chose this business:

The internet

Date of experience: August 9, 2021

Thumbnail of user georgetteh36
California
1 review
0 helpful votes
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December 11th, 2022
Verified purchase

Easy-to-access, informative details made shopping a breeze!

Reason I chose this business:

Great choices

Date of experience: December 11, 2022

Thumbnail of user jamesn1551
California
1 review
0 helpful votes
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June 22nd, 2022
Verified purchase

Easy to locate desired book. Checkout is efficient.

Reason I chose this business:

Previous experiences

Date of experience: June 22, 2022

Thumbnail of user christopherp1568
North Carolina
2 reviews
0 helpful votes
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June 10th, 2023
Verified purchase
• Updated review

Excellent source for hard to find books. This is also the place my local book store recommended.

Reason I chose this business:

Fulfillment, quality and value.

Date of experience: June 10, 2023

Desired book available and at a good price
May 11th, 2023
Verified purchase
• Previous review

Desired book available and at a good price. Easy transaction. Thanks!

Date of experience: May 11, 2023

Thumbnail of user corinnem49
Illinois
1 review
1 helpful vote
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December 30th, 2020
Verified purchase
Reason I chose this business:

I buy lots of books and Alibris has what I am interested in buying.

Date of experience: December 30, 2020

Thumbnail of user marthas423
Washington
1 review
0 helpful votes
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September 5th, 2022
Verified purchase
• Updated review

Would appreciate the old feature for possibly merging into fewer sellers

Reason I chose this business:

Because Powell's was essentially out of Tarla Dalal titles

Date of experience: September 5, 2022

I found the book I wanted on the first try; the other...
August 13th, 2022
Verified purchase
• Previous review

I found the book I wanted on the first try; the other suggestions were on target so I purchased an additional book.

Reason I chose this business:

The book was not available on Amazon

Date of experience: August 13, 2022

Thumbnail of user ericw1933
North Carolina
1 review
0 helpful votes
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June 11th, 2023
Verified purchase

Very easy. All relevant information displayed to help me make my decision.

Reason I chose this business:

Replacement copy suggested when previous order was canceled.

Date of experience: June 11, 2023

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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