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    Alibris

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Alibris

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Overview

Alibris has a rating of 4.7 stars from 90,212 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    529
  • Value
    5883
  • Shipping
    5874
  • Quality
    5872

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,529
Neutral
803
Negative
551
View ratings trends
30
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How would you rate Alibris?
Top Positive Review

“Very impressed w/ orderly arrangement of products for...”

Cate Z.
9/16/21

Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!

Date of experience: 9/16/21
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Top Critical Review

“Very Difficult to change shipping address”

Stephen I.
5/17/21

Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.

Date of experience: 4/17/21
See critical reviews

Reviews (90,212)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1087) web site (334) use site (204) credit card (484) billing address (196) coupon code (234) shopping cart (173) email address (78)
Thumbnail of user iwonam8
South Carolina
1 review
0 helpful votes
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June 28th, 2022
Verified purchase
• Updated review

Very easy and user friendly ordering process, great price.

Reason I chose this business:

Had a book I was looking for and the price was right.

Date of experience: June 28, 2022

Great prices and easy ordering process
April 12th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Great shopping experience, great selections of books, great prices.

Date of experience: April 12, 2021

Thumbnail of user travish382
Georgia
1 review
0 helpful votes
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June 29th, 2022
Verified purchase

Fast, incredibly affordable, great value. Thank you.

Reason I chose this business:

Cheapest price.

Date of experience: June 29, 2022

Thumbnail of user carlw470
Michigan
1 review
0 helpful votes
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June 28th, 2022
Verified purchase

Simple and easy, not difficult. Now, waiting to see the shipping time.

Reason I chose this business:

Your description gave more details of the condition, hard back and cloth cover. At a fair price.

Date of experience: June 28, 2022

Thumbnail of user teresas1622
California
2 reviews
0 helpful votes
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January 20th, 2023
Verified purchase

Selections restricted, choices not always to my reading preferences.

Reason I chose this business:

Wanted one of the books offered. Not usually the case

Date of experience: December 21, 2022

Thumbnail of user kimk265
Michigan
2 reviews
2 helpful votes
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June 27th, 2022
Verified purchase

Alibis continued the search fur book requested until I received a wonderful offer. Thank you.

Reason I chose this business:

Pricing and selections

Date of experience: June 27, 2022

Thumbnail of user deborahl1408
Georgia
1 review
0 helpful votes
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January 13th, 2022
Verified purchase

Always a great experience to buy used books from alibris, Thanks!

Reason I chose this business:

Have purchased before, good experience!

Date of experience: January 13, 2022

Thumbnail of user melindam324
Missouri
2 reviews
0 helpful votes
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July 21st, 2021
Verified purchase

I like the suggested book selections to browse and contemplate other affordable buys.

Reason I chose this business:

I chose Alibris because the book I purchased was available
In their stock and it was a reasonable price.

Date of experience: July 21, 2021

Thumbnail of user pamelac1076
New York
1 review
0 helpful votes
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July 22nd, 2021
Verified purchase

So far, easy. Will see how long book takes to arrive.

Reason I chose this business:

Price & availability of book I'm looking for

Date of experience: July 22, 2021

Thumbnail of user kathryna233
Washington
1 review
0 helpful votes
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January 13th, 2022
Verified purchase

Great and easy. Wish I could print my order confirmation.

Date of experience: January 13, 2022

Thumbnail of user ivettea23
Puerto Rico
2 reviews
0 helpful votes
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January 12th, 2022
Verified purchase

It was easy and convenient. I hope the book arrives soon!

Reason I chose this business:

It easier and I find variety of my selection

Date of experience: January 12, 2022

Thumbnail of user michelek373
New York
1 review
0 helpful votes
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January 12th, 2022
Verified purchase

So easy to use and your delivery estimates are far better than other online distributors.

Reason I chose this business:

Need textbooks, rec'vd coupon.

Date of experience: January 12, 2022

Thumbnail of user antonios354
Kansas
1 review
0 helpful votes
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June 28th, 2022
Verified purchase

Very good experience, as always since I started buying from Alibris almost 20 years ago.

Reason I chose this business:

Very good experience, as always since I started buying from Alibris almost 20 years ago.

Date of experience: June 28, 2022

Thumbnail of user anthonyn478
Colorado
1 review
0 helpful votes
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July 22nd, 2021
Verified purchase

Love shopping with Alibris, easy to use, can find just about all the books I need.

Reason I chose this business:

Regular customer

Date of experience: July 22, 2021

Thumbnail of user betsyr126
California
1 review
0 helpful votes
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December 20th, 2022
Verified purchase

I'm very impressed by large selection of books for all ages.

Reason I chose this business:

I had used Alibris 20 years ago to supplement our classroom set of textbooks.

Date of experience: December 20, 2022

Thumbnail of user paulettep59
Illinois
1 review
0 helpful votes
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July 21st, 2021
Verified purchase

So easy to place the order. Good experience overall!

Reason I chose this business:

Product was available and at a reasonable price!

Date of experience: July 21, 2021

Thumbnail of user lewisc168
Colorado
1 review
0 helpful votes
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December 21st, 2022
Verified purchase

Fairly easy to navigate. I hate these time wasting surveys!

Reason I chose this business:

Best price@ Bookfinder.com

Date of experience: December 21, 2022

Thumbnail of user malloryd30
Texas
0 reviews
0 helpful votes
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January 12th, 2022
Verified purchase

Easy to find the textbook I needed for a better price than my campus bookstore

Reason I chose this business:

It had the best price on the used textbook I needed and has good ratings on the BBB site

Date of experience: January 12, 2022

Thumbnail of user motherp
Kentucky
1 review
0 helpful votes
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June 28th, 2022
Verified purchase

Date of experience: June 28, 2022

Thumbnail of user gracea224
Arizona
1 review
0 helpful votes
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July 20th, 2021
Verified purchase

Easy process to search for authors and books, with a coupon bonus! Thanks!

Reason I chose this business:

I found my grandfather’s chemistry textbooks reproduced in Forgotten Books, Fredus N Peters, wow!

Date of experience: July 20, 2021

Thumbnail of user gilbertf35
New Jersey
1 review
0 helpful votes
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July 20th, 2021
Verified purchase

Efficient and user-friendly. Similar used-book offerings on Amazon are much higher priced.

Reason I chose this business:

Looking for an alternative to Amazon.

Date of experience: July 20, 2021

Thumbnail of user catherinew512
North Carolina
1 review
0 helpful votes
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January 13th, 2022
Verified purchase
Reason I chose this business:

Because I can find unique used books that are not associated with Amazon

Date of experience: January 13, 2022

Thumbnail of user lindar2268
North Carolina
1 review
0 helpful votes
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January 12th, 2022
Verified purchase

Option for guest check out is so simple and quick. Much appreciated!

Reason I chose this business:

You had a book I could not find elsewhere

Date of experience: January 12, 2022

Thumbnail of user elainew148
Oklahoma
3 reviews
3 helpful votes
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January 13th, 2022
Verified purchase

Good price, haven't purchased from here before so here's hoping.

Date of experience: January 13, 2022

Thumbnail of user gailw340
New York
1 review
0 helpful votes
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January 12th, 2022
Verified purchase
• Updated review

I'm most likely to find books I want on Alibris. Search is easy and service has been excellent.

Date of experience: January 12, 2022

I nearly always find what I want at a good price, and...
August 15th, 2021
Verified purchase
• Previous review

I nearly always find what I want at a good price, and when I have needed customer service it has been excellent.

Reason I chose this business:

Looking for specific books.

Date of experience: August 15, 2021

Thumbnail of user ad484
Missouri
1 review
0 helpful votes
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February 11th, 2022
Verified purchase
Reason I chose this business:

It was recommended to me

Date of experience: January 12, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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