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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 90,210 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    529
  • Value
    5882
  • Shipping
    5873
  • Quality
    5871

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,527
Neutral
803
Negative
551
View ratings trends
30
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How would you rate Alibris?
Top Positive Review

“Very impressed w/ orderly arrangement of products for...”

Cate Z.
9/16/21

Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!

Date of experience: 9/16/21
See positive reviews
Top Critical Review

“Very Difficult to change shipping address”

Stephen I.
5/17/21

Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.

Date of experience: 4/17/21
See critical reviews

Reviews (90,210)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1087) web site (334) use site (204) credit card (484) billing address (196) coupon code (234) shopping cart (173) email address (78)
Thumbnail of user lauriec348
Louisiana
1 review
0 helpful votes
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January 12th, 2022
Verified purchase
• Updated review

Quick and fairly simple. Found all of the books I was looking for.

Reason I chose this business:

Your library of older and out of print books hard to find elsewhere.

Date of experience: January 12, 2022

Fairly pleased but would like more needlework type...
March 13th, 2021
Verified purchase
• Previous review

Fairly pleased but would like more needlework type books on cross stitch, embroidery and other types of needlework.

Reason I chose this business:

To look for used books and hard to find books.

Date of experience: March 13, 2021

Thumbnail of user iant261
Minnesota
1 review
0 helpful votes
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February 11th, 2022
Verified purchase

Nothing special. All pretty standard capitalist bs.

Reason I chose this business:

Cheapest option for the non-revised version of an old textbook I could find

Date of experience: January 12, 2022

Thumbnail of user trishas103
Maine
1 review
0 helpful votes
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January 12th, 2022
Verified purchase
Reason I chose this business:

Lowest price on a book I've been shopping for

Date of experience: January 12, 2022

Thumbnail of user katherineg373
Tennessee
1 review
0 helpful votes
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January 12th, 2022
Verified purchase

Search feature is user friendly and effective. Seller reviews helpful.

Reason I chose this business:

I was looking for an out-of-print book.

Date of experience: January 12, 2022

Thumbnail of user jefferyb180
Maryland
1 review
0 helpful votes
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December 20th, 2022
Verified purchase
• Updated review

Clear information about format and condition are readily available.

Reason I chose this business:

Reputable discount seller

Date of experience: December 20, 2022

Easy to search for & complete orders
September 23rd, 2022
Verified purchase
• Previous review

Easy to search for & complete orders. Database of items well organized by cost and quality.

Reason I chose this business:

Low prices and good reputation as a vendor

Date of experience: September 23, 2022

Quick, easy and at a reasonable price
December 30th, 2021
Verified purchase
• Previous review

Quick, easy and at a reasonable price. My original purchase of this item was from a website that canceled my order without ever notifying me. I am more confident in alibris.com!

Reason I chose this business:

I have had positive experiences purchasing from Alibris in the past.

Date of experience: December 30, 2021

Thumbnail of user joannal117
Alabama
1 review
0 helpful votes
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July 19th, 2021
Verified purchase

Great prices, and approx $4/book shipping - had lots of variety too

Reason I chose this business:

Personal recommendation

Date of experience: July 19, 2021

Thumbnail of user elizabethg1260
Missouri
1 review
0 helpful votes
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July 21st, 2021
Verified purchase

Love this site! Can find anything for great prices!

Date of experience: July 21, 2021

Thumbnail of user kenz58
California
1 review
0 helpful votes
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July 21st, 2021
Verified purchase
Reason I chose this business:

Been customer for years. Always reliable

Date of experience: July 21, 2021

Thumbnail of user paulak176
Ohio
2 reviews
0 helpful votes
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January 12th, 2022
Verified purchase

Was very easy to find exactly what I wanted and get it ordered.

Date of experience: January 12, 2022

Thumbnail of user marians155
Virginia
1 review
0 helpful votes
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January 16th, 2022
Verified purchase

Alibris does live up to its motto; "Books you thought you'd never find."

Reason I chose this business:

I usually find what I am looking for, at a fair price. Most of the time, the quality of the book is good. In one case the quality was misrepresented, and that was a disappointment.

Date of experience: January 16, 2022

Thumbnail of user jimn411
GB
1 review
0 helpful votes
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July 21st, 2021
Verified purchase

Good source for out of print tech books.
Website easy and intuitive to use.

Reason I chose this business:

Searching for out of print book

Date of experience: July 21, 2021

Thumbnail of user brendab1811
California
1 review
0 helpful votes
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January 16th, 2022
Verified purchase

Info given provided easy access to locations of available books.

Reason I chose this business:

Good supplies across the US

Date of experience: January 16, 2022

Thumbnail of user richardr561
New York
2 reviews
0 helpful votes
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June 30th, 2022
Verified purchase
• Updated review
Reason I chose this business:

Alibris is one of my favorite book sites.

Date of experience: June 30, 2022

Quick, efficient
June 9th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Alibris has a great selection at good prices.

Date of experience: June 9, 2022

Quick, easy
March 21st, 2022
Verified purchase
• Previous review
Reason I chose this business:

Alibris is one of my favorite book sites.

Date of experience: March 21, 2022

Thumbnail of user konnies2
Oregon
1 review
0 helpful votes
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July 19th, 2021
Verified purchase

Date of experience: July 19, 2021

Thumbnail of user rhondab529
Kentucky
1 review
0 helpful votes
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June 30th, 2022
Verified purchase
• Updated review

I love the ease and speed of shopping with Alibris. Excellent site!

Reason I chose this business:

Repeat customer

Date of experience: June 30, 2022

Quick and easy repeat customer
June 12th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Repeat customer

Date of experience: June 12, 2022

Easy fast and website that is amazing
February 1st, 2022
Verified purchase
• Previous review
Reason I chose this business:

To long ago to remember but I have been a customer FOREVER

Date of experience: February 1, 2022

Thumbnail of user maryjanem22
Oregon
2 reviews
0 helpful votes
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January 15th, 2022
Verified purchase

Easy to search and wonderful prices! Found two books that were out of stock elsewhere!

Reason I chose this business:

Pricing and availability

Date of experience: January 15, 2022

Thumbnail of user jennifers3130
Michigan
1 review
0 helpful votes
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July 21st, 2021
Verified purchase

I love getting books at great prices! Also the website is nice

Reason I chose this business:

I’ve used it before and was satisfied

Date of experience: July 21, 2021

Thumbnail of user sandraw1584
Pennsylvania
1 review
0 helpful votes
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January 14th, 2022
Verified purchase

Very happy that I found the book used at a decent price since it just came out.

Reason I chose this business:

Because I hope it’s not a part of Bezo’s evil empire. The man is a complete $#*!.

Date of experience: January 14, 2022

Thumbnail of user theresam1018
New York
1 review
0 helpful votes
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June 29th, 2022
Verified purchase

Easy to search and select from the list of available options.

Reason I chose this business:

I was not able to find what I was looking for on other sites.

Date of experience: June 29, 2022

Thumbnail of user julias669
New York
0 reviews
0 helpful votes
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January 15th, 2022
Verified purchase
Reason I chose this business:

Alibis always has the best books

Date of experience: January 15, 2022

Thumbnail of user beckyr234
Illinois
1 review
0 helpful votes
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January 15th, 2022
Verified purchase
Reason I chose this business:

Had the hard to find item I wanted

Date of experience: January 15, 2022

Thumbnail of user tobiathab
North Carolina
1 review
0 helpful votes
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June 29th, 2022
Verified purchase
• Updated review

Date of experience: June 29, 2022

Easy to navigate site and prompt delivery
June 21st, 2022
Verified purchase
• Previous review
Reason I chose this business:

Ben shopping alibris for 10+ years

Date of experience: June 21, 2022

Almost always able to find what I'm looking for
March 26th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Always look here first, been shopping Alibris for many years

Date of experience: March 26, 2022

Thumbnail of user amr7
Illinois
1 review
0 helpful votes
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July 21st, 2021
Verified purchase

So easy to find books and decides which of the options is best for you!

Reason I chose this business:

Previously ordered from

Date of experience: July 21, 2021

Thumbnail of user estebane11
California
1 review
0 helpful votes
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January 11th, 2022
Verified purchase

Simple and Fast. Still to see the delivery results...

Reason I chose this business:

Because they have the book I was looking for.

Date of experience: January 11, 2022

Thumbnail of user sharonp1541
North Carolina
1 review
0 helpful votes
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January 11th, 2022
Verified purchase

Easy shopping. We shall see if items are as stated and shipped right.

Reason I chose this business:

Best prices on books I wanted

Date of experience: January 11, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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