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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 90,207 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    529
  • Value
    5882
  • Shipping
    5873
  • Quality
    5871

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,524
Neutral
803
Negative
551
View ratings trends
30
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How would you rate Alibris?
Top Positive Review

“Very impressed w/ orderly arrangement of products for...”

Cate Z.
9/16/21

Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!

Date of experience: 9/16/21
See positive reviews
Top Critical Review

“Very Difficult to change shipping address”

Stephen I.
5/17/21

Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.

Date of experience: 4/17/21
See critical reviews

Reviews (90,207)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1087) web site (334) use site (204) credit card (484) billing address (196) coupon code (234) shopping cart (173) email address (78)
Thumbnail of user kymb44
Maryland
1 review
0 helpful votes
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January 13th, 2022
Verified purchase

Quick and easy, even when using my phone to place the order.

Reason I chose this business:

Cost and quality of the used book desired.

Date of experience: January 13, 2022

Thumbnail of user gerryg66
New Jersey
1 review
0 helpful votes
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July 19th, 2021
Verified purchase

Easy to use, good selection, and great prices with cheap shipping!

Date of experience: July 19, 2021

Thumbnail of user alexp936
Pennsylvania
1 review
0 helpful votes
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August 18th, 2021
Verified purchase

I was having trouble paying with the PayPal function on mobile.

Date of experience: July 19, 2021

Thumbnail of user steveh2757
Washington
1 review
0 helpful votes
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January 11th, 2022
Verified purchase
• Updated review

New customer-So far so good. I have high expectations. My fingers are crossed

Date of experience: January 11, 2022

So far so good
December 14th, 2021
Verified purchase
• Previous review

Date of experience: December 14, 2021

Thumbnail of user valeried341
Wyoming
0 reviews
0 helpful votes
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January 15th, 2022
Verified purchase

Very easy to find what I was looking for. Great prices, too!

Reason I chose this business:

Found 2 books I was looking for.

Date of experience: January 15, 2022

Thumbnail of user beneyp
New Jersey
1 review
0 helpful votes
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January 16th, 2022
Verified purchase

Excellent communication! I messaged the seller a questions he responded immediately. Thanks!

Reason I chose this business:

Found a book I was looking for at a fair price.

Date of experience: January 16, 2022

Thumbnail of user rebeccam2167
California
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

So easy and much cheaper than other sites I've looked at!

Reason I chose this business:

Basically, it just randomly popped up.

Date of experience: July 1, 2022

Thumbnail of user lindah2673
Oklahoma
1 review
0 helpful votes
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July 25th, 2021
Verified purchase
Reason I chose this business:

You were recommended by a reviewer on Amazon. I am trying to move away from Amazon purchases as much as possible.

Date of experience: July 25, 2021

Thumbnail of user marilynh405
New York
1 review
0 helpful votes
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January 15th, 2022
Verified purchase
• Updated review

Many times i find an item listed as "free shipping" does not indeed offer it.

Reason I chose this business:

Good inventory, reasonable prices

Date of experience: January 15, 2022

Easy shopping and huge inventory
April 22nd, 2021
Verified purchase
• Previous review

Easy shopping and huge inventory. I wish you had some vendors that do free shipping.

Reason I chose this business:

Always check alibris when i am book shopping and buy whenever price + shipping is best choice among book depository, abebooks, amazon and alibris

Date of experience: April 22, 2021

Thumbnail of user nosindisom
South Africa
1 review
0 helpful votes
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July 25th, 2021
Verified purchase
Reason I chose this business:

Saw the website online and it seems legitimate.

Date of experience: July 25, 2021

Thumbnail of user hungt36
California
1 review
0 helpful votes
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July 25th, 2021
Verified purchase

Great! Easy to find what I was looking for. Will be buying again!

Reason I chose this business:

Convenience

Date of experience: July 25, 2021

Thumbnail of user paull1550
Vermont
1 review
0 helpful votes
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January 15th, 2022
Verified purchase
• Updated review

So far it's been very easy and the bonus of saving money!

Reason I chose this business:

Could not find what i wanted in local bookstore

Date of experience: January 15, 2022

Easy and afforable
September 27th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Have used it in the past

Date of experience: September 27, 2021

Thumbnail of user allanb216
California
1 review
0 helpful votes
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January 14th, 2022
Verified purchase

Very user friendly no site bugs that interfered with my experience

Date of experience: January 14, 2022

Thumbnail of user thomasm3112
Vermont
1 review
0 helpful votes
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January 16th, 2022
Verified purchase

Alibris had the book I wanted, found it immediately at a good price.

Date of experience: January 16, 2022

Thumbnail of user alfreds162
Texas
1 review
0 helpful votes
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January 16th, 2022
Verified purchase

Date of experience: January 16, 2022

Thumbnail of user markh3764
Kentucky
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Shipping twice price of the small paperback but had it

Date of experience: July 1, 2022

Thumbnail of user rolfp11
Texas
1 review
0 helpful votes
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January 14th, 2022
Verified purchase

I've used Alibris service before. Never disappointed!

Reason I chose this business:

Past good experiences

Date of experience: January 14, 2022

Thumbnail of user jond453
Texas
1 review
0 helpful votes
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January 14th, 2022
Verified purchase

Separate shipping charges for each book is kind of a drag.

Reason I chose this business:

Better prices, and its not Amazon.

Date of experience: January 14, 2022

Thumbnail of user markl1933
Georgia
1 review
0 helpful votes
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July 23rd, 2021
Verified purchase

I wish items listed would not become unavailable after the order is placed.

Reason I chose this business:

Great assortment and good prices

Date of experience: July 23, 2021

Thumbnail of user samantham1268
Michigan
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Easy and quick if you're registered! Thanks Folks!

Reason I chose this business:

Felt good to support smaller bookshops. Gotta keep them in business because they are my favorite places!

Date of experience: July 1, 2022

Thumbnail of user hemang
New Hampshire
0 reviews
0 helpful votes
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January 17th, 2022
Verified purchase

Great search function, fast page loads, overall a very smooth experience.

Reason I chose this business:

Best combination of price and service.

Date of experience: January 17, 2022

Thumbnail of user pamelak718
Connecticut
1 review
0 helpful votes
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July 23rd, 2021
Verified purchase

Love your shop! Always find the books I want at great prices.

Reason I chose this business:

Great books at great prices

Date of experience: July 23, 2021

Thumbnail of user lorens95
New York
1 review
0 helpful votes
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July 25th, 2021
Verified purchase

I almost made coupon threshold! But alibis has been a good pal.

Reason I chose this business:

Works well in my experience.

Date of experience: July 25, 2021

Thumbnail of user crystald379
Minnesota
1 review
0 helpful votes
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January 15th, 2022
Verified purchase

Love this site! Always easy to find what I am looking for and great prices!

Reason I chose this business:

Always have what I am looking for.

Date of experience: January 15, 2022

Thumbnail of user nancyc1578
California
1 review
0 helpful votes
  • Send Message
August 23rd, 2021
Verified purchase

Date of experience: July 24, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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