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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 90,204 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    530
  • Value
    5880
  • Shipping
    5871
  • Quality
    5869

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,524
Neutral
803
Negative
551
View ratings trends
30
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How would you rate Alibris?
Top Positive Review

“Very impressed w/ orderly arrangement of products for...”

Cate Z.
9/16/21

Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!

Date of experience: 9/16/21
See positive reviews
Top Critical Review

“Very Difficult to change shipping address”

Stephen I.
5/17/21

Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.

Date of experience: 4/17/21
See critical reviews

Reviews (90,204)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1087) web site (334) use site (204) credit card (484) billing address (196) coupon code (234) shopping cart (173) email address (78)
Thumbnail of user brianh5510
New Jersey
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

Slow
Hhhhhhhhhhhhhhhhjjhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

Reason I chose this business:

Availability

Value
Shipping
Quality

Date of experience: November 20, 2024

Thumbnail of user terryk1725
Wisconsin
1 review
0 helpful votes
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November 28th, 2024
Verified purchase

Always been good llllllllllllllllllllllllllllllkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk

Reason I chose this business:

Been using it for years

Value
Shipping
Quality

Date of experience: November 18, 2024

Thumbnail of user cocow30
Maryland
1 review
0 helpful votes
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November 27th, 2024
Verified purchase

Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Value
Shipping
Quality

Date of experience: November 17, 2024

Thumbnail of user williams7703
Sweden
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

Satisfied……………………….,.,,……………… *******888*********************999….

Value
Shipping
Quality

Date of experience: October 12, 2024

Thumbnail of user felicias533
California
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

Great……………………………………………………………………………………………………hsbsbshshsvshxhsvdhxbddjx

Value
Shipping
Quality

Date of experience: October 12, 2024

Thumbnail of user patriciac4256
Massachusetts
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

Goodnjkljladfsjlfajklafjklafjlfajlawerjourewiohaewiojufawljfadouoerwjhiofhioafuj

Good

Reason I chose this business:

Alibris is a great alternative to Amazon. Competition is good.

Service
Value
Shipping
Quality

Date of experience: October 7, 2024

Thumbnail of user tims2090
Washington
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

Good……………………………………………………………………………………………………………………….

Value
Shipping
Quality

Date of experience: April 16, 2024

Thumbnail of user michaels13418
California
1 review
0 helpful votes
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September 25th, 2024
Verified purchase
• Updated review

Argfadgsasfdasdasdfasdfasdfasdfasdfasdfasdfadsfadsfasdf

Reason I chose this business:

My favorite

Value
Shipping
Quality

Date of experience: September 15, 2024

Happy with my purchase
August 1st, 2024
Verified purchase
• Previous review

Clear communication, prompt shipping, book as described.

Reason I chose this business:

Always works for me

Value
Shipping
Quality

Date of experience: July 22, 2024

Thumbnail of user vincentp567
California
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Reason I chose this business:

Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Value
Shipping
Quality

Date of experience: September 24, 2024

Thumbnail of user charone
Georgia
1 review
20 helpful votes
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September 28th, 2024
Verified purchase

Fast & easyy
Yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy

Reason I chose this business:

It had the book I needed

Date of experience: September 18, 2024

Thumbnail of user johnm15142
Massachusetts
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

Good!

Aaaassaasssaasaaaaaaaaaaassssssssssssssssssssssssssssssddddeeddddddddfdddc

Reason I chose this business:

Good all around service, price, quality

Value
Shipping
Quality

Date of experience: September 19, 2024

Thumbnail of user robertc8582
Florida
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

Nooooooooooooooooooooooooooooooooooooooooooooooooo

Reason I chose this business:

Low price and availability

Value
Shipping
Quality

Date of experience: September 19, 2024

Thumbnail of user jamesp3020
California
1 review
1 helpful vote
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September 28th, 2024
Verified purchase
• Updated review

Da best. ***********************************!

Reason I chose this business:

Consistency.

Date of experience: September 18, 2024

Alibris is my go-to source for hard to find or esoteric...
September 20th, 2024
Verified purchase
• Previous review

Alibris is my go-to source for hard to find or esoteric books.

Date of experience: September 10, 2024

Always reliable
January 16th, 2023
Verified purchase
• Previous review

Date of experience: January 16, 2023

I route all my book purchases through alibris
July 2nd, 2021
Verified purchase
• Previous review

I route all my book purchases through alibris. Rarely fails.

Date of experience: July 2, 2021

Thumbnail of user lynnw736
California
1 review
0 helpful votes
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October 15th, 2024
Verified purchase
• Updated review

Tttttyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy

Value
Shipping
Quality

Date of experience: October 5, 2024

G3ibcka;b
September 13th, 2024
Verified purchase
• Previous review

Kjhgfqkb kabklhsero cwun o[tgih *******h b; ofdaisugyd ipday ter7 oadigh;agwiu fp;uhwpfuh

Reason I chose this business:

Kbnfkbcaskiba

Value
Shipping
Quality

Date of experience: September 3, 2024

It was easy, quick and the price was good
November 11th, 2023
Verified purchase
• Previous review
Reason I chose this business:

The price was better than Amazon, and Alibris is not Amazon.

Date of experience: November 11, 2023

Great prices
June 9th, 2023
Verified purchase
• Previous review

Great prices. It's nice to have an option to Amazon.

Reason I chose this business:

Best prices.

Date of experience: June 9, 2023

Thumbnail of user stephenf1778
Illinois
1 review
0 helpful votes
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October 5th, 2024
Verified purchase

Nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

Reason I chose this business:

Nonononononononononononononononononononononononononononononononononononononononononononono If you send me more dumb questionnaires I'll stop using Alibris.

Value
Shipping
Quality

Date of experience: September 25, 2024

Thumbnail of user kair72
Texas
1 review
0 helpful votes
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November 1st, 2024
Verified purchase

P]ppppppppp]ppehdhfbrbdirjbtbdhfuhrbebwhwueueuehhehv

Value
Shipping
Quality

Date of experience: October 22, 2024

Thumbnail of user sophiew162
Arizona
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

Naaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Value
Shipping
Quality

Date of experience: September 28, 2024

Thumbnail of user jamesd5802
California
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Njcvjv, hmmmffffffffffffijhyuhyhyhyhyhyhyhyhyhyhyhyhyhyhyhyhyhyhyhyhyhy

Value
Shipping
Quality

Date of experience: September 27, 2024

Thumbnail of user dianac1672
California
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

N/Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Value
Shipping
Quality

Date of experience: September 27, 2024

Thumbnail of user jeanb1563
Oklahoma
1 review
0 helpful votes
  • Send Message
September 26th, 2024
Verified purchase

Date of experience: September 16, 2024

Thumbnail of user michaelg7372
Florida
1 review
0 helpful votes
  • Send Message
September 26th, 2024
Verified purchase

Ordered wrong book sbsisvansmajvswbdvevaisbscsbbskssbshs

Value
Shipping
Quality

Date of experience: September 16, 2024

Thumbnail of user marissaf106
Ohio
1 review
0 helpful votes
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November 1st, 2024
Verified purchase

Goooooooooooooooooooooooooooooooooooooooooooooooooooooooooood

Value
Shipping
Quality

Date of experience: October 22, 2024

Thumbnail of user majdien
New York
1 review
0 helpful votes
  • Send Message
October 13th, 2024
Verified purchase

Jeidjeiehduduidieidjdhdhdbdhjdididijdjdjdieiririrj

Value
Shipping
Quality

Date of experience: October 3, 2024

Thumbnail of user barbarav476
Minnesota
1 review
0 helpful votes
  • Send Message
October 9th, 2024
Verified purchase
• Updated review

Bingo! Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Date of experience: September 29, 2024

Great service!
June 1st, 2024
Verified purchase
• Previous review

Great service! Speedy!
XXXXXXXXXXXXXXXOOOOOOOOOOOOOOOOOOOOO

Reason I chose this business:

Have for years.

Date of experience: May 22, 2024

Wish you had a way of handling gift books
April 23rd, 2024
Verified purchase
• Previous review

Wish you had a way of handling gift books.
Wish you would automatically return my name and address on the account as main purchaser.

Date of experience: April 13, 2024

Always Alibris
January 9th, 2024
Verified purchase
• Previous review

Date of experience: January 9, 2024

I want to easily delete addresses when people move
January 4th, 2024
Verified purchase
• Previous review

I want to easily delete addresses when people move. So only a 4 star. Usually a 5.

Date of experience: January 4, 2024

Love how you handle addresses for gifting!
December 13th, 2023
Verified purchase
• Previous review

Date of experience: December 13, 2023

I already contacted you about account holder info not...
October 30th, 2023
Verified purchase
• Previous review

I already contacted you about account holder info not held as default. Updating credit card uses last gift book sent address instead of mine. Clicking address same as billing address creates ambiguity.

Reason I chose this business:

I've bought a thousand books from you

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 30, 2023

Excellent as always
August 1st, 2023
Verified purchase
• Previous review

Excellent as always - for years now!

Reason I chose this business:

Why would I go elsewhere?

Date of experience: August 1, 2023

Wanted to change address to add c/o
July 29th, 2023
Verified purchase
• Previous review

Wanted to change address to add c/o --- gave up!

Date of experience: July 29, 2023

Delighted!
July 20th, 2023
Verified purchase
• Previous review
Reason I chose this business:

There is no other!

Date of experience: July 20, 2023

Kudos ++++++
July 20th, 2023
Verified purchase
• Previous review
Reason I chose this business:

My one and only!

Date of experience: July 20, 2023

Bingo!
July 20th, 2023
Verified purchase
• Previous review

Bingo! ++++++++

Date of experience: July 20, 2023

It is hard to figure out how to keep my default address:...
August 3rd, 2023
Verified purchase
• Previous review

It is hard to figure out how to keep my default address: my own. How about being able to designate it? That would be super!

Reason I chose this business:

Always do. No reason to ever look elsewhere.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 4, 2023

Had to put in new address twice
June 21st, 2023
Verified purchase
• Previous review

Had to put in new address twice. When I told it "no changes" it wanted "proceed to checkout"

Date of experience: June 21, 2023

Wish you could do ebook giftswanted to know translator
May 23rd, 2023
Verified purchase
• Previous review

Wish you could do ebook gifts
Wanted to know translator - not shown

Reason I chose this business:

I always choose Alibris

Date of experience: May 23, 2023

It's more important that I get the book to someone...
February 5th, 2023
Verified purchase
• Previous review

It's more important that I get the book to someone FAST. Thanks.

Date of experience: February 5, 2023

Could not execute on my phone
January 26th, 2023
Verified purchase
• Previous review

Could not execute on my phone. Address to send would not accept.

Reason I chose this business:

Same as always

Date of experience: January 26, 2023

A plus!
December 9th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Always do. For many years.

Date of experience: December 9, 2022

Excellent as ithas been for year
September 18th, 2022
Verified purchase
• Previous review

Date of experience: September 18, 2022

Already emailed you about itcredit card edit was the...
September 8th, 2022
Verified purchase
• Previous review

Already emailed you about it
Credit card edit was the snag

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 9, 2022

So glad you exist!
July 9th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Repeat what works

Date of experience: July 9, 2022

This book did not come up under Bill McKibben yet
May 31st, 2022
Verified purchase
• Previous review
Reason I chose this business:

Have for years

Date of experience: May 31, 2022

I thought "no change needed" was to I would proof read...
May 5th, 2022
Verified purchase
• Previous review

I thought "no change needed" was to I would proof read the address. I had to do it all over again.

Reason I chose this business:

Have for years

Date of experience: May 5, 2022

Love what you do!
February 13th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Have for years.

Date of experience: February 13, 2022

Getting 2 from same bookstore should mean less postage
January 14th, 2022
Verified purchase
• Previous review

Date of experience: January 14, 2022

As always
September 20th, 2021
Verified purchase
• Previous review

As always - my booksellers!

Date of experience: September 20, 2021

Wish it would do better at leaving my address in the...
March 11th, 2021
Verified purchase
• Previous review

Wish it would do better at leaving my address in the shipping box.

Reason I chose this business:

Love reusing books!

Date of experience: March 11, 2021

Thumbnail of user jimp1882
Illinois
1 review
0 helpful votes
  • Send Message
October 27th, 2024
Verified purchase

**************890*********************899...

Value
Shipping
Quality

Date of experience: October 17, 2024

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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