Alibris has a rating of 4.7 stars from 90,204 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!
Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.
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Been using it for years
Date of experience: November 18, 2024
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Date of experience: November 17, 2024
Satisfied……………………….,.,,……………… *******888*********************999….
Date of experience: October 12, 2024
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Date of experience: October 12, 2024
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Good
Alibris is a great alternative to Amazon. Competition is good.
Date of experience: October 7, 2024
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My favorite
Date of experience: September 15, 2024
Clear communication, prompt shipping, book as described.
Always works for me
Date of experience: July 22, 2024
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Date of experience: September 24, 2024
Fast & easyy
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It had the book I needed
Date of experience: September 18, 2024
Da best. ***********************************!
Consistency.
Date of experience: September 18, 2024
Alibris is my go-to source for hard to find or esoteric books.
Date of experience: September 10, 2024
Date of experience: January 16, 2023
I route all my book purchases through alibris. Rarely fails.
Date of experience: July 2, 2021
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Date of experience: October 5, 2024
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Date of experience: September 3, 2024
The price was better than Amazon, and Alibris is not Amazon.
Date of experience: November 11, 2023
Great prices. It's nice to have an option to Amazon.
Best prices.
Date of experience: June 9, 2023
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Nonononononononononononononononononononononononononononononononononononononononononononono If you send me more dumb questionnaires I'll stop using Alibris.
Date of experience: September 25, 2024
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Date of experience: September 27, 2024
Date of experience: September 16, 2024
Ordered wrong book sbsisvansmajvswbdvevaisbscsbbskssbshs
Date of experience: September 16, 2024
Bingo! Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Date of experience: September 29, 2024
Great service! Speedy!
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Have for years.
Date of experience: May 22, 2024
Wish you had a way of handling gift books.
Wish you would automatically return my name and address on the account as main purchaser.
Date of experience: April 13, 2024
Date of experience: January 9, 2024
I want to easily delete addresses when people move. So only a 4 star. Usually a 5.
Date of experience: January 4, 2024
Date of experience: December 13, 2023
I already contacted you about account holder info not held as default. Updating credit card uses last gift book sent address instead of mine. Clicking address same as billing address creates ambiguity.
I've bought a thousand books from you
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 30, 2023
Excellent as always - for years now!
Why would I go elsewhere?
Date of experience: August 1, 2023
Wanted to change address to add c/o --- gave up!
Date of experience: July 29, 2023
There is no other!
Date of experience: July 20, 2023
My one and only!
Date of experience: July 20, 2023
Bingo! ++++++++
Date of experience: July 20, 2023
It is hard to figure out how to keep my default address: my own. How about being able to designate it? That would be super!
Always do. No reason to ever look elsewhere.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 4, 2023
Had to put in new address twice. When I told it "no changes" it wanted "proceed to checkout"
Date of experience: June 21, 2023
Wish you could do ebook gifts
Wanted to know translator - not shown
I always choose Alibris
Date of experience: May 23, 2023
It's more important that I get the book to someone FAST. Thanks.
Date of experience: February 5, 2023
Could not execute on my phone. Address to send would not accept.
Same as always
Date of experience: January 26, 2023
Always do. For many years.
Date of experience: December 9, 2022
Date of experience: September 18, 2022
Already emailed you about it
Credit card edit was the snag
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 9, 2022
Repeat what works
Date of experience: July 9, 2022
Have for years
Date of experience: May 31, 2022
I thought "no change needed" was to I would proof read the address. I had to do it all over again.
Have for years
Date of experience: May 5, 2022
Have for years.
Date of experience: February 13, 2022
Date of experience: January 14, 2022
As always - my booksellers!
Date of experience: September 20, 2021
Wish it would do better at leaving my address in the shipping box.
Love reusing books!
Date of experience: March 11, 2021
We love browsing books, drinking coffee, and talking with people who love good stories.
Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.