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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 90,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    526
  • Value
    5861
  • Shipping
    5852
  • Quality
    5850

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,521
Neutral
800
Negative
553
View ratings trends
30
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How would you rate Alibris?
Top Positive Review

“Very impressed w/ orderly arrangement of products for...”

Cate Z.
9/16/21

Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!

Date of experience: 9/16/21
See positive reviews
Top Critical Review

“Very Difficult to change shipping address”

Stephen I.
5/17/21

Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.

Date of experience: 4/17/21
See critical reviews

Reviews (90,164)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1087) web site (334) use site (204) credit card (484) billing address (196) coupon code (234) shopping cart (173) email address (78)
Thumbnail of user jerryk326
California
1 review
0 helpful votes
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November 21st, 2021
Verified purchase

...

Date of experience: November 21, 2021

Thumbnail of user stevem1949
Colorado
1 review
0 helpful votes
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May 2nd, 2021
Verified purchase

Excellent selection. Great customer service.

Reason I chose this business:

Actually having what I was searching for, and for keeping great small businesses in business. Thanks!

Date of experience: May 2, 2021

Thumbnail of user williamz261
Pennsylvania
2 reviews
0 helpful votes
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February 15th, 2021
Verified purchase
Reason I chose this business:

Best price, incl shipping

Date of experience: January 16, 2021

Thumbnail of user edwardr543
Pennsylvania
2 reviews
0 helpful votes
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May 20th, 2024
Verified purchase

*******222*******222*******222*******222

Value
Shipping
Quality

Date of experience: May 10, 2024

Thumbnail of user enriqueu7
Mexico
1 review
0 helpful votes
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January 10th, 2022
Verified purchase

Mi experiencia con ALIBRIS es buena. Gracias.

Reason I chose this business:

Alibris tiene gran cantidad y variedad de libros.

Date of experience: January 10, 2022

Thumbnail of user darrelh30
Iowa
1 review
0 helpful votes
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May 16th, 2024
Verified purchase
• Updated review

Naaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Value
Shipping
Quality

Date of experience: May 6, 2024

Found what I was looking for
November 11th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Like service

Date of experience: November 11, 2022

I like to support local bookshops
July 1st, 2022
Verified purchase
• Previous review
Reason I chose this business:

You had the book

Date of experience: July 1, 2022

Great selection
February 15th, 2022
Verified purchase
• Previous review

Date of experience: February 15, 2022

Thumbnail of user maxb48
Utah
2 reviews
0 helpful votes
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May 16th, 2024
Verified purchase
• Updated review

Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaawwwwwwwww

Value
Shipping
Quality

Date of experience: May 6, 2024

Not very easy to log in after a long hiatus and no...
August 20th, 2023
Verified purchase
• Previous review

Not very easy to log in after a long hiatus and no shipping options, etc

Reason I chose this business:

I do not know

Date of experience: July 21, 2023

Thumbnail of user maryg1866
New York
2 reviews
0 helpful votes
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October 30th, 2022
Verified purchase
• Updated review

Date of experience: October 30, 2022

Ease and comprehensive selection plus decent pricing...
October 5th, 2022
Verified purchase
• Previous review

Ease and comprehensive selection plus decent pricing make me coming back to Alibris again and again.

Reason I chose this business:

It's quick and a sure thing.

Date of experience: October 5, 2022

It is almost too easy!
May 27th, 2021
Verified purchase
• Previous review
Reason I chose this business:

I find it a great resource.

Date of experience: May 27, 2021

Thumbnail of user javierb97
Puerto Rico
1 review
0 helpful votes
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May 13th, 2022
Verified purchase

Date of experience: May 13, 2022

Thumbnail of user benjaminw617
Arizona
1 review
0 helpful votes
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June 10th, 2023
Verified purchase

Date of experience: June 10, 2023

Thumbnail of user susank3121
Michigan
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Adsfsfdggdhfgfshfsfjfsyrtshyrtgnbs sfgsgjgjytsnfsfsdfgfdhhfshfjgjkudkujhfhkjgklj;;khh'lh"

Value
Shipping
Quality

Date of experience: April 25, 2024

Thumbnail of user rodneyk204
Illinois
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

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Value
Shipping
Quality

Date of experience: April 19, 2024

Thumbnail of user eileenf527
Massachusetts
2 reviews
0 helpful votes
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April 28th, 2024
Verified purchase

Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Value
Shipping
Quality

Date of experience: April 18, 2024

Thumbnail of user laurelb77
Pennsylvania
3 reviews
0 helpful votes
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April 25th, 2024
Verified purchase

Dfhjkuyreevvvvvvvvvvvvvvvvvvvbggtgcbvvsfjjcghyytrew. Mmm nhgfd hoop bbfeo nbbfewzcjl

Reason I chose this business:

Good selection, good price

Value
Shipping
Quality

Date of experience: April 15, 2024

Thumbnail of user josephb3583
California
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

None nnnnnnnnnnnnnnnnooooooooooooooooo
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Reason I chose this business:

Offer good books.

Value
Shipping
Quality

Date of experience: April 1, 2024

Thumbnail of user alisons500
Colorado
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

Kjdhfkshdfkshdfkjhdfkashfkhfdksjdhfkjhfaklshfdlakshfkshfdskhfdklsjhd

Value
Shipping
Quality

Date of experience: March 28, 2024

Thumbnail of user benitac46
Pennsylvania
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase
Reason I chose this business:

Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Value
Shipping
Quality

Date of experience: March 23, 2024

Thumbnail of user ab1185
Kentucky
1 review
0 helpful votes
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March 30th, 2024
Verified purchase

BBbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb

Value
Shipping
Quality

Date of experience: March 20, 2024

Thumbnail of user taniyab3
Connecticut
1 review
0 helpful votes
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May 21st, 2021
Verified purchase

Date of experience: May 21, 2021

Thumbnail of user gailk206
Iowa
2 reviews
0 helpful votes
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August 26th, 2021
Verified purchase

All OK xxxxxxxxxcxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxcxxxxxxxxxxxxxxxxxxxxxxxxxxx

Reason I chose this business:

Condition and price

Date of experience: August 26, 2021

Thumbnail of user theronw16
Washington
1 review
0 helpful votes
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October 7th, 2021
Verified purchase

Date of experience: October 7, 2021

Thumbnail of user matthews1420
New Jersey
1 review
0 helpful votes
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March 4th, 2021
Verified purchase
Reason I chose this business:

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Date of experience: March 4, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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