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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 90,204 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    530
  • Value
    5880
  • Shipping
    5871
  • Quality
    5869

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,524
Neutral
803
Negative
551
View ratings trends
30
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How would you rate Alibris?
Top Positive Review

“Very impressed w/ orderly arrangement of products for...”

Cate Z.
9/16/21

Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!

Date of experience: 9/16/21
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Top Critical Review

“Very Difficult to change shipping address”

Stephen I.
5/17/21

Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.

Date of experience: 4/17/21
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Reviews (90,204)

Rating

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Other

Reviews that mention popular keywords

shopping experience (1087) web site (334) use site (204) credit card (484) billing address (196) coupon code (234) shopping cart (173) email address (78)
Thumbnail of user susank3121
Michigan
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

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Value
Shipping
Quality

Date of experience: April 25, 2024

Thumbnail of user rodneyk204
Illinois
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

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Value
Shipping
Quality

Date of experience: April 19, 2024

Thumbnail of user eileenf527
Massachusetts
2 reviews
0 helpful votes
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April 28th, 2024
Verified purchase

Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Value
Shipping
Quality

Date of experience: April 18, 2024

Thumbnail of user laurelb77
Pennsylvania
3 reviews
0 helpful votes
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April 25th, 2024
Verified purchase

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Reason I chose this business:

Good selection, good price

Value
Shipping
Quality

Date of experience: April 15, 2024

Thumbnail of user josephb3583
California
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

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Reason I chose this business:

Offer good books.

Value
Shipping
Quality

Date of experience: April 1, 2024

Thumbnail of user alisons500
Colorado
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

Kjdhfkshdfkshdfkjhdfkashfkhfdksjdhfkjhfaklshfdlakshfkshfdskhfdklsjhd

Value
Shipping
Quality

Date of experience: March 28, 2024

Thumbnail of user benitac46
Pennsylvania
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase
Reason I chose this business:

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Value
Shipping
Quality

Date of experience: March 23, 2024

Thumbnail of user ab1185
Kentucky
1 review
0 helpful votes
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March 30th, 2024
Verified purchase

BBbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb

Value
Shipping
Quality

Date of experience: March 20, 2024

Thumbnail of user taniyab3
Connecticut
1 review
0 helpful votes
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May 21st, 2021
Verified purchase

Date of experience: May 21, 2021

Thumbnail of user gailk206
Iowa
2 reviews
0 helpful votes
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August 26th, 2021
Verified purchase

All OK xxxxxxxxxcxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxcxxxxxxxxxxxxxxxxxxxxxxxxxxx

Reason I chose this business:

Condition and price

Date of experience: August 26, 2021

Thumbnail of user theronw16
Washington
1 review
0 helpful votes
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October 7th, 2021
Verified purchase

Date of experience: October 7, 2021

Thumbnail of user matthews1420
New Jersey
1 review
0 helpful votes
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March 4th, 2021
Verified purchase
Reason I chose this business:

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Date of experience: March 4, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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