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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 90,986 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    561
  • Value
    6302
  • Shipping
    6293
  • Quality
    6290

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,472
Neutral
799
Negative
548
View ratings trends
30
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How would you rate Alibris?
Top Positive Review

“Very impressed w/ orderly arrangement of products for...”

Cate Z.
9/16/21

Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!

Date of experience: 9/16/21
See positive reviews
Top Critical Review

“Very Difficult to change shipping address”

Stephen I.
5/17/21

Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.

Date of experience: 4/17/21
See critical reviews

Reviews (90,986)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1094) web site (338) use site (204) credit card (487) billing address (200) coupon code (235) shopping cart (173) email address (79)
Thumbnail of user maryg1866
New York
2 reviews
0 helpful votes
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October 30th, 2022
Verified purchase
• Updated review

Date of experience: October 30, 2022

Ease and comprehensive selection plus decent pricing...
October 5th, 2022
Verified purchase
• Previous review

Ease and comprehensive selection plus decent pricing make me coming back to Alibris again and again.

Reason I chose this business:

It's quick and a sure thing.

Date of experience: October 5, 2022

It is almost too easy!
May 27th, 2021
Verified purchase
• Previous review
Reason I chose this business:

I find it a great resource.

Date of experience: May 27, 2021

Thumbnail of user amandaj1470
Florida
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Asdfdfdwf dwf dfadgfawdgwEDGAEGAGADFGADGADFGAGAGFDAHFHAF

Value
Shipping
Quality

Date of experience: August 20, 2024

Thumbnail of user dennisc1494
Michigan
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

Okoooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo

Value
Shipping
Quality

Date of experience: July 30, 2024

Thumbnail of user mikel2671
Washington
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

..fine.fine.fine.fine.fine.fine.fine.fine.fine.fine.fine.fine.fine.fine.fine.fine.fine.fine.fine.fine.fine.fine.fine.fine.fine.fine.fine

Reason I chose this business:

Price, selection

Date of experience: June 25, 2024

Thumbnail of user ..64
Missouri
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Value
Shipping
Quality

Date of experience: July 21, 2024

Thumbnail of user marks7619
Missouri
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

Simple to order and prices are fair. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Reason I chose this business:

Never had a problem with Alibris.

Date of experience: July 19, 2024

Thumbnail of user lesliek486
Arkansas
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

Djdgyw5t 45tb54b456bw5ererdbbybr6y56b354tvwervhbh unt7u

Value
Shipping
Quality

Date of experience: July 7, 2024

Thumbnail of user donaldk912
Colorado
1 review
0 helpful votes
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July 16th, 2024
Verified purchase

Xxxxxxxxxxxxxxxxxxxxxxxccccccccccccxxxxcxccccccccccc

Value
Shipping
Quality

Date of experience: July 6, 2024

Thumbnail of user markc4938
California
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

Fine.Fine.Fine.Fine.Fine.Fine.Fine.Fine.Fine.Fine.Fine.Fine.Fine.Fine.

Reason I chose this business:

Lowest price.

Value
Shipping
Quality

Date of experience: July 8, 2024

Thumbnail of user georgew1049
Florida
2 reviews
0 helpful votes
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July 22nd, 2024
Verified purchase

XxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxXxxxxxxxxxxxxxxxxxxxxxxxxxx

Value
Shipping
Quality

Date of experience: July 12, 2024

Thumbnail of user roberth6874
Massachusetts
1 review
0 helpful votes
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June 13th, 2024
Verified purchase
• Updated review

N/ahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

Reason I chose this business:

Had the book

Value
Shipping
Quality

Date of experience: June 3, 2024

No Comments
February 28th, 2024
Verified purchase
• Previous review

Date of experience: February 28, 2024

Very good service
December 21st, 2023
Verified purchase
• Previous review
Reason I chose this business:

Had the book I was looking for

Date of experience: December 21, 2023

Thumbnail of user howardn112
Louisiana
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Date of experience: June 30, 2024

Thumbnail of user williamk2877
Missouri
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Value
Shipping
Quality

Date of experience: June 30, 2024

Thumbnail of user dennisf891
Colorado
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

Bmmbmbmbmnbmnbmnbmnbmnbmnbmnbmnbmbmnbmbmnbmbmbmnbmmnbmnb

Reason I chose this business:

Bmbmnbmnbmnbmnb

Value
Shipping
Quality

Date of experience: June 22, 2024

Thumbnail of user yuvals5
Israel
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

GreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreat

Value
Shipping
Quality

Date of experience: July 22, 2024

Thumbnail of user geneb329
Washington
1 review
0 helpful votes
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June 25th, 2024
Verified purchase
• Updated review

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

Value
Shipping
Quality

Date of experience: June 15, 2024

Quick and easy
June 9th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Had the book i wanted at a reasonable price

Date of experience: June 9, 2023

Fast and easy
April 18th, 2023
Verified purchase
• Previous review

Date of experience: April 18, 2023

Thumbnail of user theresas1421
Alabama
1 review
0 helpful votes
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July 16th, 2024
Verified purchase

...MMMMMMMMMMMMMMMMMMMMMMMMMMMMMMM M M M M M M M M M M M M M M M M

Value
Shipping
Quality

Date of experience: July 6, 2024

Thumbnail of user edwardd1017
Maryland
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Djdjxjsiwjdxbtoddnssdndndjfdi>kkkkjjjhheuxhshdhshshshshsbzzhzhzhzbzjs zjsjs

Reason I chose this business:

Djdjdjxjsnsbdbdbxjcdjddjddbdvfjddjdjdj

Value
Shipping
Quality

Date of experience: June 4, 2024

Thumbnail of user johannc24
Illinois
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Gooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood

Value
Shipping
Quality

Date of experience: June 4, 2024

Thumbnail of user lawrencec936
New Mexico
1 review
0 helpful votes
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July 5th, 2024
Verified purchase
• Updated review

Ditto Ditto Ditto Ditto DittoDitto DittoDittoDittoDittoDittoDittoDitto

Reason I chose this business:

It isn't Amazon and it works just as well for books and music

Value
Shipping
Quality

Date of experience: June 25, 2024

No complaints
April 30th, 2024
Verified purchase
• Previous review

I've had no problems with any aspect of alibris' services.

Reason I chose this business:

In order to avoid Amazon.

Value
Shipping
Quality

Date of experience: April 20, 2024

Thumbnail of user lauraw2425
Washington
1 review
0 helpful votes
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May 30th, 2024
Verified purchase

Xxxxxxxxxxxxxxxxccccccçxxcçxxxxxxxxxxxxxxxxxxxxxxxxc

Value
Shipping
Quality

Date of experience: May 20, 2024

Thumbnail of user johnm14686
Maine
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

Date of experience: June 24, 2024

Thumbnail of user louiso85
New York
1 review
0 helpful votes
  • Send Message
May 27th, 2024
Verified purchase
• Updated review

Aappppppppppppppppppppppppppppppppppppppppppppppppp
Aa

Reason I chose this business:

Coupon & used book cheaper

Date of experience: May 17, 2024

Qwwwwwwwww
June 18th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Coupon,lowest price

Date of experience: May 19, 2023

Descriptions are wrong sometimes. Wrong item sent
March 29th, 2022
Verified purchase
• Previous review

Date of experience: February 27, 2022

Thumbnail of user edwardr543
Pennsylvania
2 reviews
0 helpful votes
  • Send Message
May 20th, 2024
Verified purchase

*******222*******222*******222*******222

Value
Shipping
Quality

Date of experience: May 10, 2024

Thumbnail of user maxb48
Utah
2 reviews
0 helpful votes
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May 16th, 2024
Verified purchase
• Updated review

Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaawwwwwwwww

Value
Shipping
Quality

Date of experience: May 6, 2024

Not very easy to log in after a long hiatus and no...
August 20th, 2023
Verified purchase
• Previous review

Not very easy to log in after a long hiatus and no shipping options, etc

Reason I chose this business:

I do not know

Date of experience: July 21, 2023

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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