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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,412 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    670
  • Value
    7633
  • Shipping
    7622
  • Quality
    7621

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,789
Neutral
795
Negative
541
View ratings trends
30
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How would you rate Alibris?

Reviews (93,412)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1121) web site (349) use site (213) credit card (495) billing address (202) coupon code (244) shopping cart (178) email address (83)
Thumbnail of user lynnc984
Wisconsin
1 review
0 helpful votes
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September 18th, 2023
Verified purchase
• Updated review

Excellent. East of use and good email communication.

Reason I chose this business:

Price and availability

Date of experience: September 18, 2023

Very easy to use
September 18th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Cheapest book

Date of experience: September 18, 2023

Thumbnail of user bonniev72
Illinois
1 review
0 helpful votes
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July 6th, 2021
Verified purchase

Easy to use site.
Found an out of print treasure at a reasonable price.

Reason I chose this business:

Found a book I've been looking for that's been too expensive to buy elsewhere.

Date of experience: July 6, 2021

Thumbnail of user dim22
New Hampshire
1 review
0 helpful votes
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March 23rd, 2022
Verified purchase

Best price compared to all other sites.
Very quick checkout.

Reason I chose this business:

Best price for used book.

Date of experience: March 23, 2022

Thumbnail of user peters2246
Texas
1 review
0 helpful votes
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March 22nd, 2022
Verified purchase
Reason I chose this business:

Studying online at California Coast Univ for Master of Science in Psychology, while living in Thailand.

Date of experience: March 22, 2022

Thumbnail of user ivaf4
Pennsylvania
1 review
0 helpful votes
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March 27th, 2021
Verified purchase

I'm *always* able to find the books I want at very reasonable prices!

Reason I chose this business:

Looking for specific books

Date of experience: March 27, 2021

Thumbnail of user stever427
Oklahoma
2 reviews
0 helpful votes
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October 18th, 2021
Verified purchase

Easy shopping and checkout. Economically priced. Excellent experience.

Reason I chose this business:

Had the book I wanted at the best price/ value.

Date of experience: October 18, 2021

Thumbnail of user joshuap396
Massachusetts
1 review
0 helpful votes
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October 18th, 2021
Verified purchase
Reason I chose this business:

bookfinder.com indicated that this is the least expensive copy available across all major sites

Date of experience: October 18, 2021

Thumbnail of user marys5082
Florida
1 review
0 helpful votes
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August 21st, 2022
Verified purchase

Usually find the book i am looking for had to return a book-great customer service!

Reason I chose this business:

Looking for a book

Date of experience: August 21, 2022

Thumbnail of user deanen
Arizona
1 review
0 helpful votes
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June 18th, 2023
Verified purchase
• Updated review

I always enjoy ordering from Alibris.
It's so easy to pick out a book & order.

Date of experience: June 18, 2023

The best book store to find & quickly order almost...
April 6th, 2023
Verified purchase
• Previous review

The best book store to find & quickly order almost any book.

Date of experience: April 6, 2023

Generally has very good prices
October 17th, 2021
Verified purchase
• Previous review

Date of experience: October 17, 2021

Thumbnail of user edwinaw14
California
2 reviews
0 helpful votes
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March 9th, 2022
Verified purchase
• Updated review
Reason I chose this business:

Previous shopper

Date of experience: March 9, 2022

It would be great to have a customer service number...
March 13th, 2021
Verified purchase
• Previous review

It would be great to have a customer service number on the website. And also easier tracking information.

Reason I chose this business:

Because Amazon did not allow me to order more than 4 books. And those books were received in 2 days.

Date of experience: February 11, 2021

Thumbnail of user karenm3982
New Jersey
2 reviews
0 helpful votes
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December 21st, 2022
Verified purchase

This website is so user friendly and a pleasure to use.

Date of experience: December 21, 2022

Thumbnail of user jenniferb3314
Washington
1 review
0 helpful votes
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July 18th, 2023
Verified purchase
• Updated review

Cannot find where to enter coupon code. Ordered anyway.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 18, 2023

Great!
December 30th, 2021
Verified purchase
• Previous review

Great! Thank you!

Date of experience: December 30, 2021

Thumbnail of user marthaj899
Colorado
1 review
0 helpful votes
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September 16th, 2023
Verified purchase

I am greatly impressed by the selection, prices and shipping.

Reason I chose this business:

Because it was the best price, and I trust the vendor.

Date of experience: September 16, 2023

Thumbnail of user mistyp61
North Carolina
1 review
0 helpful votes
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January 31st, 2021
Verified purchase

I'm ecstatic to find this breast cancer book for less than
$5!

Date of experience: January 31, 2021

Thumbnail of user dowm19
Texas
1 review
0 helpful votes
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August 19th, 2022
Verified purchase
Reason I chose this business:

Looking for out of print book.

Date of experience: August 19, 2022

Thumbnail of user gip
Wisconsin
1 review
0 helpful votes
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March 23rd, 2021
Verified purchase

Still missing a book from 08 March. I'll find seller.

Reason I chose this business:

Waiting for Amazon union vote in Alabama

Date of experience: March 23, 2021

Thumbnail of user bettyb889
California
1 review
0 helpful votes
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May 12th, 2023
Verified purchase
• Updated review

I like Alibris - have used it before - will again. B

Reason I chose this business:

Wanted books - went to a place I know.

Date of experience: May 12, 2023

Usually fine
October 24th, 2021
Verified purchase
• Previous review

Usually fine - today not so fine.

Reason I chose this business:

I like your prices, but your mailing costs were too much today.

Date of experience: September 24, 2021

Thumbnail of user richardf1151
Florida
1 review
0 helpful votes
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March 23rd, 2021
Verified purchase

Excellent selection and ease of use. Prompt service.

Reason I chose this business:

Past experience.

Date of experience: March 23, 2021

Thumbnail of user johnnym360
New York
2 reviews
0 helpful votes
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March 9th, 2022
Verified purchase
Reason I chose this business:

The book I want is both available and at an affordable price. Also, I get Rakuten cashback for purchases made at Alibris.

Date of experience: March 9, 2022

Thumbnail of user carinb20
Texas
1 review
0 helpful votes
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September 18th, 2022
Verified purchase

Shipping is high - especially when it will most likely be shipped media mail.

Reason I chose this business:

Would like to use something besides Amazon

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 19, 2022

Thumbnail of user ethelg26
Wisconsin
1 review
0 helpful votes
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March 24th, 2023
Verified purchase
• Updated review

Alibris always delivers and I can usually find what I'm looking for.

Date of experience: March 24, 2023

Alibiris was the go to when I worked at the local library
April 28th, 2022
Verified purchase
• Previous review

Alibiris was the go to when I worked at the local library. Great way to get books at affordable prices.

Reason I chose this business:

Had quantity of books needed at right price.

Date of experience: April 28, 2022

Thumbnail of user terrym1137
Texas
1 review
0 helpful votes
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April 6th, 2022
Verified purchase

No function to track books in a series. Work'd last time, not now tho

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: March 7, 2022

Thumbnail of user tamaras524
Illinois
1 review
0 helpful votes
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March 9th, 2022
Verified purchase
Reason I chose this business:

I've found great books at good prices here, and you still are not affiliated with Amazon, correct?

Date of experience: March 9, 2022

Thumbnail of user michaelh6223
KR
1 review
0 helpful votes
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December 18th, 2022
Verified purchase

Great selection of books but, the website is clunky and could be easier to navigate

Reason I chose this business:

Good prior experience and excellent selection and prices

Date of experience: November 18, 2022

Thumbnail of user sandrar2300
Florida
1 review
0 helpful votes
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August 9th, 2023
Verified purchase

This is the second time I've used Alibris, as my first experience was more than satisfactory.

Date of experience: August 9, 2023

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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