Sitejabber Website Reviews and Complaints
  • Bookmark

    Alibris

2024 SITEJABBER AWARD

Alibris

Write a Review

Overview

Alibris has a rating of 4.7 stars from 93,273 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    667
  • Value
    7561
  • Shipping
    7550
  • Quality
    7549

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.1%
Positive
17,867
Neutral
788
Negative
536
View ratings trends
30
See all photos
How would you rate Alibris?

Reviews (93,273)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1119) web site (347) use site (212) credit card (493) billing address (203) coupon code (242) shopping cart (177) email address (83)
Thumbnail of user gails431
New Hampshire
2 reviews
0 helpful votes
  • Send Message
March 4th, 2021
Verified purchase
Reason I chose this business:

I like them

Date of experience: March 4, 2021

Thumbnail of user veronicah363
Texas
1 review
0 helpful votes
  • Send Message
March 4th, 2021
Verified purchase
Reason I chose this business:

Had the best deal

Date of experience: March 4, 2021

Thumbnail of user andread385
California
1 review
0 helpful votes
  • Send Message
March 4th, 2021
Verified purchase
Reason I chose this business:

Was able to find what I needed at a good price

Date of experience: March 4, 2021

Thumbnail of user audreya103
Florida
1 review
0 helpful votes
  • Send Message
March 4th, 2021
Verified purchase
Reason I chose this business:

Had the audio book I wanted

Date of experience: March 4, 2021

Thumbnail of user leec370
Virginia
1 review
0 helpful votes
  • Send Message
March 4th, 2021
Verified purchase

Date of experience: March 4, 2021

Thumbnail of user sandees10
Florida
1 review
0 helpful votes
  • Send Message
March 4th, 2021
Verified purchase
Reason I chose this business:

Your selections are very good

Date of experience: March 4, 2021

Thumbnail of user dixiek14
Illinois
1 review
0 helpful votes
  • Send Message
March 4th, 2021
Verified purchase

Date of experience: March 4, 2021

Thumbnail of user tomm1496
Belgium
1 review
0 helpful votes
  • Send Message
March 4th, 2021
Verified purchase

Date of experience: March 4, 2021

Thumbnail of user donnah1203
Pennsylvania
1 review
0 helpful votes
  • Send Message
March 4th, 2021
Verified purchase
Reason I chose this business:

Easy to deal with.

Date of experience: March 4, 2021

Thumbnail of user nancyd564
Texas
2 reviews
0 helpful votes
  • Send Message
March 4th, 2021
Verified purchase
Reason I chose this business:

Great prices

Date of experience: March 4, 2021

Thumbnail of user timothyr340
Illinois
1 review
0 helpful votes
  • Send Message
March 4th, 2021
Verified purchase

Easy to use. Great prices.

Date of experience: March 4, 2021

Thumbnail of user susank1410
Missouri
1 review
0 helpful votes
  • Send Message
March 4th, 2021
Verified purchase
Reason I chose this business:

Great prices

Date of experience: March 4, 2021

Thumbnail of user harrisonb78
California
1 review
0 helpful votes
  • Send Message
March 4th, 2021
Verified purchase
Reason I chose this business:

Google search

Date of experience: March 4, 2021

Thumbnail of user ramonad49
Pennsylvania
1 review
0 helpful votes
  • Send Message
March 4th, 2021
Verified purchase
Reason I chose this business:

Stock and price

Date of experience: March 4, 2021

Thumbnail of user margueritem62
Michigan
1 review
0 helpful votes
  • Send Message
March 4th, 2021
Verified purchase

Date of experience: March 4, 2021

Thumbnail of user maressap2
Massachusetts
1 review
0 helpful votes
  • Send Message
March 4th, 2021
Verified purchase

Easy to place on order. Thank you.

Reason I chose this business:

I was navigating through web sites and I choose Alibris because of the incredible price.

Date of experience: March 4, 2021

Thumbnail of user garym1228
Utah
1 review
0 helpful votes
  • Send Message
March 4th, 2021
Verified purchase
Reason I chose this business:

Lower cost on book I was interested in buying.

Date of experience: March 4, 2021

Thumbnail of user vernf11
California
1 review
0 helpful votes
  • Send Message
March 4th, 2021
Verified purchase
Reason I chose this business:

Have history with this site.

Date of experience: March 4, 2021

Thumbnail of user irianaa
California
1 review
0 helpful votes
  • Send Message
March 4th, 2021
Verified purchase
Reason I chose this business:

I heard It was affordable

Date of experience: March 4, 2021

Thumbnail of user dannyr196
Texas
1 review
0 helpful votes
  • Send Message
March 4th, 2021
Verified purchase

Date of experience: March 4, 2021

Thumbnail of user klauss30
Alabama
1 review
0 helpful votes
  • Send Message
March 4th, 2021
Verified purchase
Reason I chose this business:

Prior good experience.

Date of experience: March 4, 2021

Thumbnail of user nedar6
Texas
1 review
0 helpful votes
  • Send Message
March 4th, 2021
Verified purchase
Reason I chose this business:

Best prices

Date of experience: March 4, 2021

Thumbnail of user gordonp102
Michigan
2 reviews
0 helpful votes
  • Send Message
March 4th, 2021
Verified purchase
Reason I chose this business:

I thought I was supposed to get a $15 discount.

Date of experience: March 4, 2021

Thumbnail of user juannellem
Texas
1 review
0 helpful votes
  • Send Message
March 4th, 2021
Verified purchase

Date of experience: March 4, 2021

Thumbnail of user scotty228
South Carolina
1 review
0 helpful votes
  • Send Message
March 4th, 2021
Verified purchase

Date of experience: March 4, 2021

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

How do I know I can trust these reviews about Alibris?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Alibris?