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Alibris has a rating of 4.7 stars from 90,214 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!
Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.
I was able to easily and quickly use the search function and achieve effective results in locating the particular book I was looking for (at a reasonable price) Afterward, clear instructions were given for checkout and final purchase, and that entire process went smoothly without a hitch. Following my purchase, Alibris utilized user-friendly emails to first confirm my purchase and to later confirm a shipping date and a tracking number. I received my book in a timely manner, and the protective packaging kept it in pristine condition. Overall, I was very pleased with my Alibris online shopping experience, from start to finish.
While searching online for a bookseller that stocked the particular book that I was looking for, the name Alibris came up.
Date of experience: August 11, 2024
Fine! And it is the only Monday of this week, but another Monday will come next week and if this message is not expired by next week it will remain active for 1,*******,*******,*******,5555,6666, weeks longer.
Just because today is Monday and it is the only Monday of this week, but another Monday will come next week and if this message is not expired by next week it will remain active for 1,2222222,33333,44444,5555,6666, weeks longer.
Date of experience: October 14, 2024
Overall experience was good. Books shipped and arrived in a timely manner. I had a fairly large order and a few books came in with minor damages in the orders/sides due to the insufficient packaging. Other book came in great condition.
Good prices
Date of experience: August 30, 2024
Alibris' site is user-friendly and easy to navigate, the volume and range of merchandise is, in my experience, unparalleled, the sellers are reputable, the prices are reasonable, and the shipping is expeditious!
High customer ratings and availability of the book I wanted.
Date of experience: September 14, 2024
My package for some reason was delivered to the wrong post office. When I contacted customer service I was instructed that I was the person to call the post office to correct the situation. In my mind that was the responsibility of Alibris or the seller.
as noted above
I’d like alternatives to conglomerates like Amazon, but if the quality of the service cannot compare, I will have to rethink this
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 4, 2024
I bought a book, and received a message that the book had been cancelled. I didn't receive a message about a refund. Also, I found the website difficult to negotiate. I had to change my password three times to get into the site.
The deal was good.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 21, 2024
I often check several different sites when looking for used books. I usually have the best luck with alibris.com. They have the titles I'm looking for, and the prices are very competitive (or less) than other sites.
Date of experience: August 28, 2024
I find books and compare prices on alibris all the time. It's my go-to for reasonably priced used books!
For a Christmas gift for my oldest son.
Date of experience: December 17, 2024
My dog ate my entire Bible while I was out today. It was my old friend; old and rare, but I was able to find it here on Alibris! All I have left is the top of one page of Acts 9 and 10. If only this could improve the behavior of that dingbat dog.
Desperation to replace an out-of-print Bible that fits in my pocket, and that I use regularly.
Date of experience: October 5, 2024
Website wonky today. I was offered several choices to purchase the book as usual. Made my choice, then site said the book was no longer available and offered to help me find a similar book. Had to refresh, reload site, and choose a different seller to make purchase of same title.
Best prices for used book
Date of experience: October 3, 2024
Received value. Good value. Holistic value. Inspired value. In terms of receiving good and holistic value in an attempt to be unburdened by what has happened in the past, I look forward confidently to a successful future unburdened by the present.
Date of experience: September 28, 2024
Satisfied with the product availability, Alibris's customer service responses, enjoyed the product after I received it.
Delivery was, however, delayed. So if you don't care when you receive the package, then all is great!
prompt response
Amazon did not have the product
Date of experience: August 13, 2024
The book I wanted is hard to find so I expected to pay more than retail price, but the seller had a fair price on it. Shipping was fast and the book was expertly packed. I'd buy from this seller again.
They have a selection that most sites don’t, and the buyer protection is great.
Date of experience: August 25, 2024
Looking for an affordable copy of an out-of-print book.
Date of experience: November 3, 2022
I went a couple of weeks without hearing anything about my order after getting a notification that it had shipped and could not check the status because the website was down. I wasn't sure if my order was going to show up, or at least show up in time for the start of my class, for which I ordered my textbook weeks in advance.
I have used it before
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 30, 2024
You always have just what I am looking for. When I am looking at a book, I loved and would like to gift it to someone else, where else would I turn but you? You have them listed by author, by title, and more. You have them rated and I can trust your ratings for the copies. I wish to purchase.
I am a returning customer. I have purchased out of print and older books from you for years. I am always more than satisfied with the experience. I recommend you to my friends. Thank you for saving these books from landfills. There are those of us who are looking for these books. You perform a wonderful service. Thank you.
Date of experience: November 1, 2024
I'm a frequent customer, this is my go to website for various of classes and books! I have never had a bad experience. Service is quick and even helped me with an accidential purchase. Customer Service is quick and book delivery is quick and easy. The app is a big help as well. I recommend this site to everyone I know in college.
Was quick and efficient with their guidance. Accidentally purchased the wrong book, they canceled right away and refunded asap. Wrong on my end, but helped either way and emailed with any updates. Great service and quick.
I came across this site when I first started college. You can't be their prices and easy delivery!
Date of experience: September 24, 2024
I updated to my new credit card but couldn't complete the purchase without going to pay-pal. Your software told me to put something in my cart...which it correctly showed that I already had done.
FRUSTRATING!
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 31, 2024
I found & bought the book I wanted in less than half-a-minute!
Bravo!
It's my GO-TO bookstore
Date of experience: October 23, 2023
Finding the book was quick and easy via the search and the information provided on the vendor inspired confidence that the information provided BY the vendor would be useful. Made the decision to buy the book very easy.
I will generally look to Alibris to buy books when I see a title that looks intriguing. I don't want Amazon to become the only route to getting what I'm looking for.
Date of experience: November 19, 2024
Looked for an older, unusual book on line. Found it available on a number of venues, Alibris had best price for very good condition. No brainer. Placed my order, received quickly and very pleased with the condition of the book.
Great selection and excellent prices.
Date of experience: October 21, 2024
I needed a book for my daughter's college class I was a little skeptical because the price was lower than I've seen But I'm glad I did not give in to the fear. The book was exactly what she needed great price and was delivered just in time before classes began
Always great deals on here and great service
Date of experience: September 27, 2024
I had ordered this book originally in August but it hadn't shown up by Oct 15. Alibris refunded me the cost, and offered some sellers who had it. The first company I chose got this book out within the week!
I was refunded the $$ for a book I ordered that never showed up, or was jus the slowest book traveling through the mail. Grat customer service. I tell all my reading friends about this site!
I love Alibris' Customer Service. I had troubles with Amazon book orders in the past, and came to the conclusion that Amazon is "too big to apologize." So I looked for alternatives, and I am MUCH HAPPIER with Alibris!
Date of experience: November 11, 2024
I appreciate when this company sends an alternative seller at the same price for an itemthat turns out to not be available.
Because you are not part of the Amazon Empire
Date of experience: August 7, 2024
I have found a reasonably priced option for every book I have looked for w. Alibris.
I am happy Alibris is business independent of Amazon.
Date of experience: August 7, 2024
This is an easy site to navigate, lots of choices. I ofund the book I was looking for immediately.
Because you are independent from Amazon
Date of experience: May 24, 2024
Many many choices, books are available! The shipping has been quite fast!
Because you're not Amazon — hope you are not affiliated w. Amazon.
Date of experience: May 10, 2024
Easy check-out payment process. Lots of choices for books I am after so far.
Because you are not Amazon
Date of experience: February 24, 2024
I needed this book to expand my learning and understand of dermatologic diseases but the prices at other vendors were out of my budget. When I found this site, I was so happy! I was cautious still since the condition of the book was stated as "good" but when I received it, it looked brand new with only a slight wear on the binding but even that was barely noticeable! I'm very pleased with me order and thankful I found this site when I did!(:
Most cost effective for me.
Date of experience: September 21, 2024
My experience with getting the book was fine. I thought the recipes might be a little simpler as this was An Invitation to Indian Cooking + one of the first books I gather to bring Indian cuisine to America. The recipes are quite complex, (I was hoping (unrealistically, I suppose) that the recipes would be a little simpler. But I am glad to have gotten the book.
It was originally recommended by a friend.
Date of experience: December 2, 2024
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The coupon codes.
Date of experience: November 12, 2024
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Date of experience: November 12, 2024
Quick and easy. *********************************** 0******************************************************************************************* 0*********************************** 0****************************
Date of experience: November 12, 2024
I decided to create an account rather than purchase as a guest because of the $5 off for signing up for the newsletter. I signed up and when it was time to check out, the $5 coupon wasn't valid unless I was spending $50. I will most likely unsubscribe from the newsletter.
Looking for a specific book that only had one copy on eBay... an international purchase with costly shipping.
Date of experience: December 4, 2024
Books came in the condition they were listed as on the website. They arrived in a timely manner. I really appreciate the inexpensive books and the listings telling me what condition they're in. I just wish the shipping wasn't so steep. But still a good place to find what you're looking for.
Inexpensive books. Large collection.
Date of experience: November 13, 2024
Found the book I wanted for a great price, ordered it, and it was delivered within a few days. The same day, my sister ordered the same title from Other Big Online Store. It won't be shipped for two more weeks.
It’s the best. Period.
Date of experience: August 24, 2024
Use it often
Date of experience: June 17, 2023
As always -- fast, easy, cheap.
Date of experience: June 1, 2023
First choice always
Date of experience: April 7, 2023
Fast, cheap, has expedited shipping
Date of experience: January 5, 2023
Date of experience: August 29, 2022
Go-to source
Date of experience: July 26, 2022
Quickly found an affordable hard-to-find book -- with many choices of vendor. Score!
Date of experience: March 4, 2021
We love browsing books, drinking coffee, and talking with people who love good stories.
Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.
