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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 90,219 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    530
  • Value
    5886
  • Shipping
    5877
  • Quality
    5875

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,534
Neutral
803
Negative
550
View ratings trends
30
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How would you rate Alibris?
Top Positive Review

“Very impressed w/ orderly arrangement of products for...”

Cate Z.
9/16/21

Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!

Date of experience: 9/16/21
See positive reviews
Top Critical Review

“Very Difficult to change shipping address”

Stephen I.
5/17/21

Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.

Date of experience: 4/17/21
See critical reviews

Reviews (90,219)

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Reviews that mention popular keywords

shopping experience (1087) web site (334) use site (204) credit card (484) billing address (196) coupon code (234) shopping cart (173) email address (78)
Thumbnail of user dr.tonyh
California
1 review
0 helpful votes
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November 16th, 2024
Verified purchase

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Reason I chose this business:

I do a lot of secondhand book buying. I do almost all of it through alibris. I buy my remainders through Hamilton. I buy a few expensive cartoon books through Bud.

Value
Shipping
Quality

Date of experience: November 6, 2024

Thumbnail of user samh2016
Michigan
1 review
0 helpful votes
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December 19th, 2024
Verified purchase

I bought this guitar lesson book in the 80s and learned from it and moved on. Today I needed this book to teach guitar (I have no idea where the first one went to) and Alibris had it. I have another student who will be purchasing from you! I was discouraged looking for this book and also sticker shocked until I came upon Alibris's web site.

Reason I chose this business:

Price and availability!

Value
Shipping
Quality

Date of experience: December 9, 2024

Thumbnail of user jamese3840
New York
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

See above. See above. See above. See above. See above. See above. See above. See above
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Reason I chose this business:

See above. See above. See above. See above. See above. See above. See above. See above
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Value
Shipping
Quality

Date of experience: November 5, 2024

Thumbnail of user kellys3991
Mississippi
1 review
0 helpful votes
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December 3rd, 2024
Verified purchase

The book I was a looking for was rare, and also considered a banned book, which made it difficult to find. Alibris had exactly what I wanted, and for a price that couldn't be beaten any where else. The check out process is so quick and easy I had my book within a minute.

Reason I chose this business:

Great pricing, and accessibility.

Date of experience: November 23, 2024

Thumbnail of user danielae55
Texas
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

I ordered 4 books which all came fairly quickly. One of the books was surprisingly a signed copy! Overall, the books are in great shape and the ordering process was easy. My only "beef" is the individual shipping charge for each book. But I'll deal.

Reason I chose this business:

They had the books I wanted

Value
Shipping
Quality

Date of experience: August 8, 2024

Thumbnail of user ericb1754
New Jersey
1 review
0 helpful votes
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September 22nd, 2024
Verified purchase
• Updated review

Alibiris links to many retailers with a huge overall inventory, however where you buy which items will impact the shipping cost and it can take a moment's figuring to determine what the shipping cost will be and therefore, what the real price will be for items listed. It's well worth it IMHO; I've never gotten anything that wasn't as described, books were in as good or better condition than indicated, excellent values.

Reason I chose this business:

Selection of used books, price, availability

Value
Shipping
Quality

Date of experience: September 12, 2024

Easy searching, transparent pricing, easy navigation
November 26th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Availability of good pricing & wide selection on used titles.

Date of experience: November 26, 2021

Thumbnail of user sharaeg2
California
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

I just paid more in shipping $140 than the books cost. I had no choice because I need the books for the 7th grade students. NONE of the coupons would work for my purchase. I think something can be done about this.

Reason I chose this business:

Cheap book prices.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 5, 2024

Thumbnail of user kathrynh1634
North Carolina
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Appreciate the website navigation to reset password and update shipping address. Also appreciate the option for free shipping as well as the timely discount code, haha. Vote, even if you don't win! Thanks

Reason I chose this business:

Need two important books

Date of experience: November 5, 2024

Thumbnail of user charlottem598
Alabama
1 review
0 helpful votes
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September 9th, 2024
Verified purchase
• Updated review

I look for books that meant something to me of the years and I like to read them again. Searching through Alibris I am elated to find these books and reminded of the great lessons I learned from them... Thank you for these opportunities

Reason I chose this business:

For your access to out-of-print books

Date of experience: August 30, 2024

I look for books no longer in print...
July 5th, 2024
Verified purchase
• Previous review

I look for books no longer in print... I enjoy getting books that have helped me in the past... and pass them on to new young people.

Reason I chose this business:

To find the books no longer at the box stores.

Date of experience: June 25, 2024

Shipping was more than I expected
January 2nd, 2024
Verified purchase
• Previous review
Reason I chose this business:

I have an account with you and receive emails

Date of experience: January 2, 2024

So happy to find this book...
August 5th, 2022
Verified purchase
• Previous review

So happy to find this book... thank you

Reason I chose this business:

Because l was unable to find this book locally.

Date of experience: August 5, 2022

Thumbnail of user bonillab
Colorado
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

So easy, fast and dependable. A fantastic resource that makes finding books with the options to find copies from new to gently used versions. I get to choose based on my needs, wheter its my budget or my desire to hang on to a treasure to share with friends and family.

Reason I chose this business:

My goto place when I am looking for my next read.

Date of experience: September 1, 2024

Thumbnail of user janetm4034
Minnesota
1 review
0 helpful votes
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December 8th, 2024
Verified purchase

I was very pleased with the book. It was better than described, which was extra nice because it is going to be a gift. The shipping took longer than expected and there wasn't a valid tracking number. It would've helped to be able to track it, but it arrived and all is good and I'm very pleased with my purchase.

Reason I chose this business:

The book I ordered was out of print and this is my go to place for out of print books

Value
Shipping
Quality

Date of experience: November 28, 2024

Thumbnail of user richardm5920
New York
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Your page for choosing payment method was broken and wouldn't allow the choice to pay by credit card, instead forcing me to use PayPal. Also shipping is supposed to be free for an order that cost this much, but I wasn't given that option at checkout.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 21, 2024

Thumbnail of user jeanneb712
Texas
1 review
0 helpful votes
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October 28th, 2024
Verified purchase

I love finding books on Alibris, giving a book a second life and saving money at the same time. If I'm looking for multiple titles I try and find them all at the same shop to save on multiple shipping costs or look for the Alibris Truck.

Reason I chose this business:

Been an Alibris shopper for many years now.

Value
Shipping
Quality

Date of experience: October 18, 2024

Thumbnail of user enriquep173
Mexico
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

I was a bit nervous because the price I paid for an used item cuz I didn't know the book condition but everything went well, the shipping was delayed but it was okay since it was international delivery, I got patience. Thank you people from Alibris

Reason I chose this business:

I couldn’t find anywhere in the world the book I was looking for

Value
Shipping
Quality

Date of experience: December 2, 2024

Thumbnail of user herbertb328
California
1 review
0 helpful votes
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November 19th, 2024
Verified purchase

Within 4 hours of ordering two books, I realized that I already had one of them. I sent an email requesting that one of the books be canceled. When I heard back the following day, the book had already shipped. No big deal and it speaks well of Alibris in that (a) shipment was very timely, and (b) customer support was also speedy.

I tried to cancel a book that I had ordered, but it had already shipped. It was a duplicate of a book that I already owned. I was told I could return it for a refund, but the cost of shipping both ways negated that action. Not a problem. I will put the book in a neighbor's Little Library so that a neighbor can enjoy it.

Reason I chose this business:

The books I was looking for were both available.

Service
Value
Shipping
Quality

Date of experience: November 9, 2024

Thumbnail of user elizabethp1915
Arizona
1 review
0 helpful votes
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November 5th, 2024
Verified purchase
• Updated review

You always have the books I want/need, and most all of them can be found in the USED category. I receive books sent from a variety of bookstores (try to find those closest to AZ), yet they all arrive fairly quickly, as described.

Reason I chose this business:

For the usual reason: I’ve always had good experience with you! God BLESS YOU!

Date of experience: October 26, 2024

Great prices on used books/postage a bit high...
January 12th, 2024
Verified purchase
• Previous review

Great prices on used books/postage a bit high...

Reason I chose this business:

I need the Hamm book!

Date of experience: January 12, 2024

Some of the books I'm looking for are not available,...
September 10th, 2023
Verified purchase
• Previous review

Some of the books I'm looking for are not available, so today I was a bit sad: that is not the usual situation. BUT I did find a NEW Donna Leon that I've not read!

Reason I chose this business:

I have had good experience with you. Never a problem.

Date of experience: September 10, 2023

Many options for copies of same title
July 15th, 2023
Verified purchase
• Previous review

Many options for copies of same title. Thank you!

Reason I chose this business:

I have been buying from you for several years. I just did not have a current e-mail from you with a DISCOUNT on it.and I NEED the Jesus was a Feminist RIGHT AWAY!

Date of experience: July 15, 2023

No problems!
January 4th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Used it previously

Date of experience: January 4, 2023

A few problems with going back and forth mid-order...
November 25th, 2022
Verified purchase
• Previous review

A few problems with going back and forth mid-order to check on a coupon, and I have ordered from you before this (just recently, too), but the did not seem to matter in needing to re-enter all of my information.

Reason I chose this business:

Because I had good experience/good pricing with placing a previous order

Date of experience: November 25, 2022

Thumbnail of user patrickr2033
California
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

I am always looking for a bargain and find plenty on Alibis. My topics are a bit off from mainstream but I find alot of books within my interest. Never had a bad order (out of maybe 100), and always satisfied with the quality of the books. Thanks

Reason I chose this business:

Always have book in my range on interest, at good prices, and good quality.

Value
Shipping
Quality

Date of experience: December 2, 2024

Thumbnail of user homeschoolummiea
California
1 review
0 helpful votes
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November 21st, 2024
Verified purchase

First time using Alibris and will be using it again. Books a fairly priced. I love that the shipping was also responsible. The book I ordered was used o I need to be a little careful with how I handle it. However the book is great can't wait to read it to my kiddos.

Reason I chose this business:

Because of the price

Value
Shipping
Quality

Date of experience: November 11, 2024

Thumbnail of user annieb366
Michigan
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase
• Updated review

I started using Alibris years ago, looking for a specific, no longer in print, textbook, and I found it!
Since then I come here for gifts for others and myself, more textbooks, out of print books.
I will shop here as long as Alibris exists!

Reason I chose this business:

Great prices, un matched selection

Value
Shipping
Quality

Date of experience: August 23, 2024

I love this website
December 19th, 2022
Verified purchase
• Previous review

I love this website. I've been using this resource for years.

Reason I chose this business:

Accessibility and it's not amazon

Date of experience: December 19, 2022

Thumbnail of user lorim2635
California
1 review
0 helpful votes
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November 8th, 2024
Verified purchase

Hi, I looked up the film I'd wanted on your site: 13, and clicked on what I thought was the correct film. What I got was the 13th Day, a religious film which I don't want. I'm a little frustrated but I realize it's on me for not being more vigilant. Everything else was fine - delivery time, etc.

Reason I chose this business:

Bc this is where the film 13 came up as being available

Value
Shipping
Quality

Date of experience: October 29, 2024

Thumbnail of user joshuag1091
Oklahoma
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

The book is great. It is in great shape, and exactly what I was looking for. If I were to nitpick, it took a couple days more than I expected to get the book, but it really isn't a big deal. The book is in terrific shape, and I can't wait to read through this series again.

Reason I chose this business:

Variety of selection. You have to be careful with what you choose and pay attention to details to make sure you get the book you want, but the variety and pricing is great.

Value
Shipping
Quality

Date of experience: September 28, 2024

Thumbnail of user lucyc388
New York
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I odn't like that you cant see the rating of the sellers when you are picking out the books. I signed up for one seller who had a 1 star rating and I couldn't get rid of it so ended the transaction and started over. Postage today widely variable.;-(((

Reason I chose this business:

Had history with your site. Prices were usually lower than other sites.

Date of experience: October 9, 2024

Thumbnail of user deborahm3441
Virginia
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

Thrilled to find this book on your site! I have told others in my book club about your site and that you have this book so you might be getting more sales from those friends. Hope to use you each month to find our new BookClub choice.

Date of experience: October 2, 2024

Thumbnail of user edwards3503
Massachusetts
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

I thought Alibris tended to offer only more expensive hard to find books. I was very pleased to find this book at a very competitve price, that I might have otherwise found via Amazon. I will check Alibris now for all the books I am look for.

Reason I chose this business:

I monitor Alibris on a regular basis for rare books, and did not expect to find this newer book at a great price.

Value
Shipping
Quality

Date of experience: November 8, 2024

Thumbnail of user staceyr181
North Carolina
2 reviews
0 helpful votes
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November 18th, 2024
Verified purchase
• Updated review

It's easy and quick to find the books I want when I come to Alibris. The used books are actually of very good quality - I have ordered Very Good and Good rated books and found very little wear of them and nothing making them even the slightest unreadable. I usually donate them to my local library after reading them in fact!

Reason I chose this business:

I am a long time customer.

Date of experience: November 8, 2024

I could quickly find the book I was looking for
November 13th, 2024
Verified purchase
• Previous review

I could quickly find the book I was looking for. The description of the text was thorough and the options for purchase (paperback, hardback, cost and condition) were excellent.

Reason I chose this business:

I have purchased from Alibris for years.

Date of experience: November 3, 2024

Good selection of used books that are in excellent...
May 15th, 2024
Verified purchase
• Previous review

Good selection of used books that are in excellent condition.

Reason I chose this business:

I am a frequent customer.

Date of experience: May 5, 2024

It's easy to find quality books
February 25th, 2024
Verified purchase
• Previous review

It's easy to find quality books. I'm a frequent shopper.

Reason I chose this business:

Excellent choices at good prices.

Date of experience: February 25, 2024

The billing address was the same as a former shipping...
January 5th, 2024
Verified purchase
• Previous review

The billing address was the same as a former shipping address and establishing the new billing address was a bit cumbersome especially since I am a repeat customer. My name was not attached to either.

Reason I chose this business:

I can always find the book I want/need and the book I chose is always in the "Very Good" category and I have yet to find anything other than an occasional dog ear or ink mark - and that is not in every book.

Date of experience: January 5, 2024

I found the books I was looking for quickly
December 15th, 2023
Verified purchase
• Previous review

I found the books I was looking for quickly - by title or author. And, thank you for offering the savings at check out!

Reason I chose this business:

I have ordered many times before and always have been very satisfied with my purchases.

Date of experience: December 15, 2023

Excellent prices
April 16th, 2023
Verified purchase
• Previous review
Reason I chose this business:

I knew that I could find the books that I was looking for at a good price and were in good condition.

Date of experience: April 16, 2023

Very quick; easy to follow and read; nice that you...
July 10th, 2022
Verified purchase
• Previous review

Very quick; easy to follow and read; nice that you offer discount with consolidated shippers especially those with charities.

Reason I chose this business:

I know I can usually find the book I want plus more.

Date of experience: July 10, 2022

Alibirs is my go-to for books
December 12th, 2021
Verified purchase
• Previous review

Alibirs is my go-to for books. I can get them inexpensively and quickly.

Reason I chose this business:

I always check Alibris first!

Date of experience: December 12, 2021

Easily found the book I wanted including the format...
December 5th, 2021
Verified purchase
• Previous review

Easily found the book I wanted including the format and price.

Reason I chose this business:

I hate Amazon. I also often come to Alibris to look for used books so I'm used to the site and love it.

Date of experience: December 5, 2021

Great prices!
November 15th, 2021
Verified purchase
• Previous review

Great prices! I like that I can purchase large print books for my Mom.

Reason I chose this business:

Because I felt certain I could purchase the book I wanted in the format I needed at a very reasonable price - whether new or used.

Date of experience: November 15, 2021

Easily and rapidly found the books that I wanted
November 8th, 2021
Verified purchase
• Previous review
Reason I chose this business:

I knew I could find used books in good condition at excellent prices.

Date of experience: November 8, 2021

It was easy to find the book I was looking for at the...
March 8th, 2021
Verified purchase
• Previous review

It was easy to find the book I was looking for at the price and quality that I wanted.

Reason I chose this business:

Prior experience. Good products and excellent value.

Date of experience: March 8, 2021

Easy to look up book topics/titles
February 21st, 2021
Verified purchase
• Previous review
Reason I chose this business:

Prior experience.

Date of experience: February 21, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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