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Alibris has a rating of 4.7 stars from 90,320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!
Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.
Wow. Fast, efficient and credible so far; thanks. Searching for online reading so near to a deadline was difficult; it's refreshing to find this website as soon as I needed it.
Needed more research material
Date of experience: October 3, 2024
This was my first time, however, the various offers on this site related to the book I ordered were numerous. Also, the prices are considerably lower than other online shopping areas.
Rakuten notified me with a signal that I could save money and receive cash back.
Date of experience: October 31, 2024
#1) I don't like leaving my debit / visa card with your records department.
#2) Here's the two reasons why that is. I just received an email telling me a couple days ago that I (falsely I will add) had just an outstanding bill from PayPal for $542 to pay for some Bit Coin, which I never ordered. Secondly, when I hit your prompt to by the above book it added to the bill a second book that I had earlier bought from Alibris, but that I did not just then reorder. I had to go in and reedit the bill to reflect that I had removed that order from this most recent order. That is deceptive advertising billing.
You had the cheapest price for this book Path to the Stars: My Journey from Girl Scout to Rocket Scientist, by Sylvia Acevedo.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 4, 2024
It took a while to figure out how to revise my credit card information.
Had right book at the right price.
Date of experience: December 23, 2024
Well organized purchasing website. Thank you.
Lowest price of the book on the internet I found here.
Date of experience: August 19, 2022
Sign in unsuccessful, had to create new password and jump through hoops. Credit card option was not available, had to use Pay pal and then wait for a verification. Took way too long to order 2 books
Used before
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 3, 2024
Glad to be informed that this DVD was for sale at a reasonable price. A bit chagrined to realize that although I had updated my addtress, that did not trigger a change in the shipping address. It went to my old condo, but fortunately I was able to get someone to retrieve it and get it to me.
Good selection of vendors.
Date of experience: November 7, 2024
I'd been hoping to find this title for a reasonable price since I lost my copy years ago. So happy to have found it here. Easy to order, arrived when and as expected. Great seller!
I’ve used them in the past with great results.
Date of experience: August 26, 2024
Not impressed with paying more for shipping than for the things that were purchased. Tired of companies passing off cheap prices by inflating shipping costs.
Used Alibris in the past and had a much better experience.
Date of experience: November 25, 2024
Easy to find what I wanted and the check-out process was straightforward. I especially appreciated being able to easily choose PayPal as my payment method.
I could not find the title I wanted elsewhere...well, I could, but the price was outlandish. The alibris price was much more reasonable.
Date of experience: October 13, 2024
Not good. Just received my order that was filled incorrectly Ordered a hardcover book. Have requested return label. Have placed this new order. Thank u
Just received my order that was filled incorrectly Ordered a hardcover book. Have requested return label. Have placed this new order. Thank u
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 13, 2024
This book was highly recommended by someone I respect very much. Of course, I began searching on Amazon. Then I searched for specialty bookstores. Bingo!
Alibris had the best copy and price I found.
Date of experience: October 9, 2024
Shipping is too high; when I've attempted to consolidate orders by using the same bookseller, no reduction is available. BPM is MUCH cheaper than $4.99.
Availability
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 6, 2024
I've shopped at Alibris for years. I have always been happy with the depth of inventory and delivery. I guess a good portion of the business model is to make money on shipping, but when, today, I bought 5 used paperbacks for my grandson's English class reading, and with all five purposely bought from the same seller, and shipped to the same location, paying $3.79 per book (list price for shipping is $3.96 per book, so a very slight reduction in unit shipping cost), shipping was over $18 for the order and the cost of the books was +$10. This seems too steep for shipping, and I believe there should be larger discounting when shipping multiple books from the same seller to the same location. Thank you.
High likelihood of finding all the books I needed, fair pricing on books, and based upon having good results using Alibris Books for many years.
Date of experience: July 29, 2024
The book is what I have been looking for a long time.
Other sites were very expensive for the same title.
My only dissatisfaction is with the small typeface and extensive use of italics which is the publishers fault, not Alibis.
Mos economical way to purchase this particular book
Date of experience: July 27, 2024
All costs up front would be helpful for possible future purchases
Article suggested this & 9 other Internet sites to purchase books
Date of experience: July 6, 2024
Good price and good service but when it comes to international shipping most books DON'T HAVE international tracking information. They provide a tracking number for domestic shipping (within US) to the Alibris factory but don't provide the buyer an international tracking number. I find myself not knowing when the book arrives and this is a con. Let me clarify my stance, I like the price on international shipping but I think the international tracking number is important.
I have voiced my opinion on the shipping info but didn't receive much of an explanation for it.
Because I can buy used books and new books with a fair price on international shipping. Also I like the discounts Alibris provides every week.
Date of experience: August 21, 2024
Excellent site. Very recommended.
Because the price of worldwide shipping
Date of experience: September 17, 2023
I can find copies of 'mature' items - books, recoprdings, etc. - on Alibris that are not available elsewhere. The items are relatively inexpensive, although the shipping costs offset that value to some extent. Unfortunately, because it is usually notpossible to source everything that I am looking for from one of the Alibris vendors, the shipping costs do tend to mount. Nonetheless, I continue to use Alibris because I can find items not available elsewhere. My one complai9nt - while I usually get ordered items very quickly, most of the vendors do not offer any way to track the sttaus of ordered items, so I don't know when to expect the items to arrive. That is not a 'deal breaker', just a minor inconvenience.
Because I can find items not available elsewhere.
Date of experience: September 23, 2024
I often use Alibris when looking for 'older' books and movies, that may not be available elsewhere.
Availability of used material
Date of experience: July 10, 2024
Easy to find what I wanted. Efficient ordering / payment. I trust that shipping / delivery will be as good. :)
Availability of used copies of a book that I wanted.
Date of experience: March 10, 2024
The amount you charge for shipping is onerous. I seem to remember that if you purchased books from the same seller you got a discounted rate on any books more than the first book. No longer the case so it is troubling.
You responded that "you can try searching just one seller's inventory so that you can take advantage of our consolidated shipping rates" which is what I did and you still charged me $3.99 for each book so either you aren't aware that the policy has changed or there are 2 different Thriftbooks Dallas which I find difficult to believe. Still pissed offffff.
Past purchases
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 9, 2024
Average. Your shipping costs are outrageous if you ship special media mail rate.
Well not for the shipping costs which is a large problem. Your selections and sometimes good pricing
Date of experience: June 23, 2022
I like your platform. It is easy to find the books that I want. I am a satisfied customer of over 10 years. I recommend this to people at my Church and Bible study groups.
Can't beat the prices and the quality of the books.
Date of experience: November 21, 2024
You always make it so easy to order. Thank you. I recommend your site to all book lovers.
It is my first place to look for any book that I want.
Date of experience: February 27, 2024
Quick and easy to understand the instructions were great and easy-to-use and my books will be on the way soon. Very happy with this place. I've been buying from this company for a long time.
Because it was a good day to come back to this book company.
Date of experience: November 15, 2024
I love Alibris! My go to source for any book. Books are always in great shape even though used. Today I got the book I wanted for $7.20 with shipping. A new one is $25.
I always check with Alibris first when shopping for books. Great prices, fair shipping costs and ecologically great. I have introduced at least a dozen people to Alibris!
Date of experience: October 13, 2024
I generally have positive experiences with Alibris. This was as expected except for the long shipping time
I always start with Alibris when I am looking for a book.
Date of experience: June 6, 2024
I always come to Alibris first when I want a book. Huge network of resources, great prices, reasonable shipping.
Date of experience: February 15, 2024
As always, finding my book is easy, purchase is simple and fast. Books have always been in great condition, often better than described.
I always check with Alibris first when purchasing books - I'd rather buy used for saving both money and the environment. I always recommend you to people when we talk about books. I have even introduced Alibris to my high school students who read a lot - and there are kids who do read a lot and actually prefer a book!
Date of experience: September 2, 2022
Alibris is always my go-to for any book. Sometimes the shipping takes awhile but it's always worth the wait. Books have always been in better than anticipated condition.
Always my first choice - great prices and eco-friendly. Also supports independent businesses.
Date of experience: December 18, 2021
Alibris is my go-to source whenever I want to buy a book, and they come through for me at least 90% of the time! Shipping is sometimes a bit lengthy, but always worth the wait.
Buying used is not just economical, but environmentally sound. When I want a book, I always come to Alibris first.
Date of experience: October 10, 2021
It's my go-to site whenever I need/want a book.
Date of experience: March 7, 2021
Its painful to have to fill out the form by hand to place an order. I have auto fill with dashlane for 15 years but somehow your site made me type in each section manually.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 22, 2024
I've been a member of Alibris for many years. Very seldom have I had a problem, and never a serious one. They usually have any book I seek, even those not carried by other dealers.
Date of experience: October 24, 2024
Alibris delivers what they say. The books generally all come from different vendors, but they arrive in good condition, and I love being able to buy used books and then pass them on to friends.
A good history with them.
Date of experience: September 23, 2024
You seem to most always have what I need at great prices. Ive appreciated your presence and service for years. Have sent many past students here for textbooks. Don't tell the college bookstores that. 😉
Past good record of price and service.
Date of experience: July 21, 2024
Easy to search and find what I was looking for! It showed pictures of the book cover so I could ascertain which title was correct for me (many are similar).
Because this book was out of print
Date of experience: October 11, 2024
My original order was cancelled. I was given an option for another book but at a higher cost. This is almost sounds like "bait-and-switch". I hope this never happens again
Prior to this last experience I have always had good purchases.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 12, 2024
We love browsing books, drinking coffee, and talking with people who love good stories.
Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.
