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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 90,359 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    534
  • Value
    5950
  • Shipping
    5941
  • Quality
    5938

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,579
Neutral
808
Negative
552
View ratings trends
30
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How would you rate Alibris?
Top Positive Review

“Very impressed w/ orderly arrangement of products for...”

Cate Z.
9/16/21

Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!

Date of experience: 9/16/21
See positive reviews
Top Critical Review

“Very Difficult to change shipping address”

Stephen I.
5/17/21

Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.

Date of experience: 4/17/21
See critical reviews

Reviews (90,359)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1088) web site (334) use site (204) credit card (484) billing address (196) coupon code (234) shopping cart (173) email address (78)
Thumbnail of user jeank743
Washington
1 review
0 helpful votes
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October 26th, 2024
Verified purchase
• Updated review

I love alibris - so easy to find what I want, select condition, prices and shipping fees, and even reduce carbon footprint!(bookseller's distance from me)

Reason I chose this business:

I always check my local indie bookshops first, but when their websites say "unavailable at this time," it's lovely to support others without involving the big gorilla ([A_n] ;)

Date of experience: October 16, 2024

Alibris is It.
July 23rd, 2024
Verified purchase
• Previous review

So easy to locate and purchase exactly what I'm looking for. When my local bookshops can't easily access what I want, Alibris is hands-down the best route to purchasing options from indie booksellers throughout the US.

Value
Shipping
Quality

Date of experience: July 13, 2024

Thumbnail of user sukeyr1
California
1 review
0 helpful votes
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November 19th, 2024
Verified purchase
• Updated review

I appreciate Alibris grading the shippers. I am buying from one of the BEST and, although this is my first purchase from this shipper, based on my previous Alibris experiences, I am confident that I will receive my order timely and as described.

Reason I chose this business:

Excellent previous experiences with alibis.

Date of experience: November 9, 2024

Easy to use website with good and trustworthy information!
November 16th, 2024
Verified purchase
• Previous review
Reason I chose this business:

Easy to use website with good and trustworthy information!

Date of experience: November 6, 2024

Thumbnail of user joyw622
Washington
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

Bought used book in excellent condition for less than $2. Shipping was almost $5 but total price was still a great deal. Happy to not put money in the pocket of Jeff Bezos.

Reason I chose this business:

Referral from friend

Value
Shipping
Quality

Date of experience: November 25, 2024

Thumbnail of user susans6993
Arkansas
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

Thus far, I have had a pleasant shopping experience. Also, I'm pleased with the price of the book ordered, and hope it's in good condition as inidcated.

Date of experience: September 28, 2024

Thumbnail of user jimk1423
Colorado
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

I entered 3 books for a total of $41.00 that said they had free shipping but it still showed shipping of $11 when I went to check out. I cancelled the other two books and bought only one.

Date of experience: September 8, 2024

Thumbnail of user jerielleh
Washington
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

I can always find rare things. Kind of dislike paying so much in shipping at times but I know I'll be back to spend a whole lot in the next few years. Overall a great experience! Thanks Alibri!

Value
Shipping
Quality

Date of experience: November 20, 2024

Thumbnail of user barbarac3773
Arizona
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

Alibris is a great clearinghouse for used books. My family loves books and we love giving books that might otherwise end up in the recycling pile a new home.

Value
Shipping
Quality

Date of experience: October 14, 2024

Thumbnail of user patriciat2336
Texas
1 review
0 helpful votes
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September 28th, 2024
Verified purchase
• Updated review

Never be without a book to read. Alibris has more books than your local library and bookstores. They always have had whatever book I need or want to read.

Reason I chose this business:

I needed an Agatha Christi book for our local mystery book club's selection for next month.

Date of experience: September 18, 2024

Best place to buy books
August 27th, 2024
Verified purchase
• Previous review

Best place to buy books. Recycle, keep used book sellers in business, too. I always have books on my wish list so when I order a new book, I always take one from my wish list, too.

Date of experience: August 17, 2024

Thumbnail of user charleso929
New Jersey
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

Convenient, speedy and clear access on your website throughout the selection and buying process. The price was right; hopefully, the book will really arrive in "good" condition as well.

Reason I chose this business:

Best price for this particular book

Date of experience: September 29, 2024

Thumbnail of user g.p9
Arizona
1 review
0 helpful votes
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November 19th, 2024
Verified purchase

I'm happy to obtain such good reading material at a good price. I'd rather navigate the purchase without having to screen through your promotional offers first. But happy otherwise.

Reason I chose this business:

Price and because it appeared on my Google search to aquire the used book.

Date of experience: November 9, 2024

Thumbnail of user sophiat367
Texas
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

I'm very pleased with the books I received; they exceeded my expectations. The quality and selection are exactly what I was looking for. I plan to place another order soon to expand my collection. Thank you for such a great experience; I look forward to shopping with you again.

Value
Shipping
Quality

Date of experience: July 28, 2024

Thumbnail of user nesah
Maryland
1 review
0 helpful votes
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August 13th, 2024
Verified purchase
• Updated review

The shipping prices ste too high. Please encourage you book sellers to use Media Rate through USPS. The shipping is often three times the price of the book. I shop less frequently with you because of the shipping costs.

Reason I chose this business:

I chose Alibris because you have great book prices. Maybebyou can issue better coupons to offset the cost of shipping if the sellers will not use Media Rate to ship books.
Is it possible to make Media Rate an option for the buyers who are not in a rush to receive their books?

Date of experience: August 3, 2024

I would like to have lower shipping charges
May 27th, 2022
Verified purchase
• Previous review
Reason I chose this business:

I prefer to shop with smaller companies than Amazon.

Date of experience: May 27, 2022

Thumbnail of user elenad242
Massachusetts
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

The website was easy to navigate. The books were easy to order and were delivered when expected. I appreciate that there are so many options regarding price and quality for each book so that I can have so much choice about the product I am receiving. I will continue to use this site for all of my future book purchases.

Reason I chose this business:

Always has a great selection of harder to find books

Value
Shipping
Quality

Date of experience: August 2, 2024

Thumbnail of user laurentiah
Canada
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

OK - but shipping costs are excessive. And since I have to add more, I'll just waste your time and mine. You're pissing me off with this survey. Is that OK?

Reason I chose this business:

Good selection of books

Value
Shipping
Quality

Date of experience: August 20, 2024

Thumbnail of user juliaa698
Philippines
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

My first purchase using this website went very smoothly. I bought a book I had been looking for the past 15 years and was glad to find it listed on this website. I received it without issue.

Reason I chose this business:

Found a rare book for my collection only sold on Alibris/for the best price listed on Alibris.

Value
Shipping
Quality

Date of experience: September 19, 2024

Thumbnail of user dorothys510
Florida
1 review
0 helpful votes
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October 13th, 2024
Verified purchase
• Updated review

Have ordered for several yrs if you order and can say for most satisfied. I really think it is unfair if you order 2 or 3 books from same company they mail separately
And defeats the savings.

Reason I chose this business:

Ordered for several years.

Date of experience: October 3, 2024

Never disappointed
March 23rd, 2024
Verified purchase
• Previous review

Never disappointed. Thanks.

Reason I chose this business:

Previous experience

Date of experience: March 13, 2024

Used for yrs, always satisfied
February 10th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Found what I was looking for

Date of experience: February 10, 2023

Ordered many books,always satisfied
January 17th, 2023
Verified purchase
• Previous review

Date of experience: January 17, 2023

Used for yrs, been satisfied
December 6th, 2022
Verified purchase
• Previous review

Used for yrs, been satisfied. Have recommended to others over yrs.

Reason I chose this business:

Good experiences

Date of experience: December 6, 2022

Always had good experience
February 18th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Trying to Find a copy of God Uses Cracked Pots on CD. Sorry cannot find. I would appreciate if you could locate.

Date of experience: February 18, 2021

Thumbnail of user anitaw451
Arizona
1 review
0 helpful votes
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August 14th, 2024
Verified purchase
• Updated review

A couple of your items by Barbie Breathitt are mixed up. For instance, a 2018 russian soccer book is the description and item under one of Barbie Breathitt's dream symbolism items. I know, because I ordered that item and got the Soccer book! I want Barbie's item! So, I'm trying to order a different one again.

Date of experience: August 4, 2024

I quickly found the books I was looking for as well...
August 7th, 2024
Verified purchase
• Previous review

I quickly found the books I was looking for as well as others I'm wanting in the future! The prices and shipping are very reasonable. I've had superb experiences with Alibris in the past, too, so I keep coming back!

Reason I chose this business:

I found the books I was looking for with the best prices and shipping costs.

Date of experience: July 28, 2024

The website is easy to use
August 2nd, 2024
Verified purchase
• Previous review

The website is easy to use. Shipping is timely with books securely packaged. Pricing is excellent.

Reason I chose this business:

Past experience.

Date of experience: July 23, 2024

Thumbnail of user lisam9024
Washington
1 review
0 helpful votes
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December 19th, 2024
Verified purchase

So many titles and lots of obscure books. Right up my alley. Shipping was faster than estimated. My go to for books. Much better than that gigantic behemoth that starts with an A.

Reason I chose this business:

You had the book I wanted at the best price

Value
Shipping
Quality

Date of experience: December 9, 2024

Thumbnail of user danac1139
Virginia
1 review
0 helpful votes
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November 25th, 2024
Verified purchase

I liked being able to see all of my possible buying options quickly and clearly--and to have all of the information I needed at hand easily. It was a good online shopping experience.

Reason I chose this business:

You had the book title that I had ordered from Amazon (for cheaper, frankly), but then they never shipped it to me, so I had to go searching again. I am paying $15 more for it this time around, but at least it will (hopefully) make it to me this time, since it is a birthday gift (for me!).

Date of experience: November 15, 2024

Thumbnail of user vitoriar3
Macao
1 review
0 helpful votes
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October 26th, 2024
Verified purchase

Thus far everything is excellent! I noticed the same book was advertised through WM but I wanted to get it from the site because perhaps it meant a little more profit to Alibris.

Reason I chose this business:

Specific book was in your inventory

Date of experience: October 16, 2024

Thumbnail of user floranniec
California
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

It's a good experience buying from this company that I don't really know yet their service. Now that I know, I might have to come back and buy something again in the future.

Reason I chose this business:

No particular reason.

Value
Shipping
Quality

Date of experience: October 7, 2024

Thumbnail of user loril1157
Maryland
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

I can always count on Alibris to have what I'm looking for and to deliver it in a timely fashion at a reasonable price. Very grateful for their commitment to the written word!

Value
Shipping
Quality

Date of experience: October 5, 2024

Thumbnail of user marym8304
California
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

I always love shopping with alibris! Site is easy to use, and no matter what the subject I can almost always find what I am looking for. (Some don't exist. Not your fault.)

Reason I chose this business:

It is the only place I ever go for used books. Not owned by that other outfit.

Date of experience: September 24, 2024

Thumbnail of user lauraj2548
Texas
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Love the site, been ordering for years & tell my friends all about this site! Love it that I can go here & research "hard to find items" Keep up the good work!

Date of experience: November 8, 2024

Thumbnail of user joycea1015
Texas
1 review
0 helpful votes
  • Send Message
October 28th, 2024
Verified purchase

My book arrived and is almost like new, probably better than new in some cases. I thank you for this. I look forward to receiving all books in this condition when purchasing used.

Reason I chose this business:

Wanted a better experience in buying used books that are clean and arrive without paper bugs, etc.

Value
Shipping
Quality

Date of experience: October 18, 2024

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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