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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 90,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    526
  • Value
    5861
  • Shipping
    5852
  • Quality
    5850

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,521
Neutral
800
Negative
553
View ratings trends
30
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How would you rate Alibris?
Top Positive Review

“Very impressed w/ orderly arrangement of products for...”

Cate Z.
9/16/21

Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!

Date of experience: 9/16/21
See positive reviews
Top Critical Review

“Very Difficult to change shipping address”

Stephen I.
5/17/21

Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.

Date of experience: 4/17/21
See critical reviews

Reviews (90,164)

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Reviews that mention popular keywords

shopping experience (1087) web site (334) use site (204) credit card (484) billing address (196) coupon code (234) shopping cart (173) email address (78)
Thumbnail of user marciaw350
Michigan
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

No explanation of "May be eligible for free shipping".How? How does one know whether or not this is so? I'd also like more information on condition of a particular item: "may be this", or"'may(or may not)have this or that" isn't particularly helpful...

Reason I chose this business:

Pretty good selection

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 29, 2024

Thumbnail of user crystalt449
Maryland
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Very pleasant online shopping experience. I actually enjoyed purchasing a text book for college! I honestly have never been able to say that but this web site mad it so easy. I will be ordering again soon.

Date of experience: August 31, 2024

Thumbnail of user nevaehh9
Virginia
1 review
0 helpful votes
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December 17th, 2024
Verified purchase

The prices are good, but the "promo"/"coupon" kind of annoyed me, it did basically nothing, as the taxes were more than the promo/coupon itself, which brought my total back up to $89, in fact, raising the price higher than before! If you're going to add a promo/coupon, it should at least actually knock the price down, not just negate the sales tax.

Reason I chose this business:

To have a cheaper alternative to other websites.

Date of experience: December 7, 2024

Thumbnail of user christopherl651
Georgia
1 review
0 helpful votes
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September 13th, 2024
Verified purchase
• Updated review

Lots of choices for the book I was searching for. However, the website did a peculiar "loop" when I selected PayPal as my payment method. It made me go back and log in again and I was worried that i might duplicate the order or get charged twice. Everything seems to be OK, but this should be looked into.

Reason I chose this business:

Better availability of the title I was looking for

Date of experience: September 3, 2024

Quick and easy
February 6th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Good selection, good prices

Date of experience: February 6, 2022

Alibris consistently has the best selection of books...
February 14th, 2021
Verified purchase
• Previous review

Alibris consistently has the best selection of books and the best prices. Shipping costs are a little steep, sometimes. Also, I use a password manager, and your site does not accept the automatic population of my username and password. Is that by design, or is some kind of error occurring?

Reason I chose this business:

I have been using this site regularly for quite some time, but my visits have increased since Covid shut down my local public library. Glad you guys are there.

Date of experience: February 14, 2021

Thumbnail of user davidl3018
Maryland
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase
• Updated review

The item I ordered was clearly identified, per the tracks listing, as a large set (12-disc) with 48 individual musical selections, including several complete symphonies.
The item I received was a two-disc set containing only nine of those selections.
I sent Book trader Cafe two emails detailing my disappointment but have yet to receive a response.
Obviously, I will avoid doing business with them in the future.

Reason I chose this business:

After my last experience, I'm not sure to what degree I will continue doing business with Alibris.
Let's just say that I will be a bit more careful in what I order in the future.

Value
Shipping
Quality

Date of experience: October 12, 2024

Alibris is the most fantastic source for books on the...
July 31st, 2024
Verified purchase
• Previous review

Alibris is the most fantastic source for books on the planet!

Reason I chose this business:

Looking for a specific reference book - which Alibris had at a great price!

Date of experience: July 21, 2024

Great Place to Shop!
June 16th, 2024
Verified purchase
• Previous review

Excellent - which is why Alibris is my "go-to" place for books and music!

Reason I chose this business:

Good price, fantastic selection, decent delivery times

Value
Shipping
Quality

Date of experience: June 6, 2024

Fast and easy, with a fine selection of intriguing...
January 20th, 2024
Verified purchase
• Previous review

Fast and easy, with a fine selection of intriguing products

Reason I chose this business:

Searching for recordings of the music of an obscure composer

Date of experience: January 20, 2024

The website is easy to navigate, and I can find inexpensive...
July 31st, 2023
Verified purchase
• Previous review

The website is easy to navigate, and I can find inexpensive desired books in a snap! The organization of the site even lets me choose among different editions.

Reason I chose this business:

I was looking for inexpensive books about Napoleon.

Date of experience: July 31, 2023

Site is easy to navigate; prices are unbeatable!
April 24th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Looking to replace some Francis Poulenc CDs CHEAPLY

Date of experience: April 24, 2023

Great prices, outstanding availability of unusual books
December 28th, 2021
Verified purchase
• Previous review
Reason I chose this business:

I always choose Alibris when I want to find a book - quickly and inexpensively.

Date of experience: December 28, 2021

Items are easy to find
November 3rd, 2021
Verified purchase
• Previous review
Reason I chose this business:

Wanted to buy a couple of books on U.S. Grant - CHEAPLY!

Date of experience: November 3, 2021

Great ease of navigation of site
February 12th, 2021
Verified purchase
• Previous review

Great ease of navigation of site. I could find the books I wanted, and compare condition, price, and source in seconds.

Reason I chose this business:

Alibris is always the first place I check for interesting books at really great prices.

Date of experience: February 12, 2021

Thumbnail of user elizabethw2738
Missouri
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

I've been able to find pretty much any books that I've ever searched for on this site, as long as I could remember the title. So, many rare, odd or out of print books from childhood that got lost along the way that I wanted for my library, etc. Easy to navigate, then select from among available copies by price, condition, seller, etc to suit my needs. Have never had any problems with order fulfillment from any of the sellers. Love this site!

Reason I chose this business:

Long time customer from probably soon after the site was created, so at the time it was probably the easiest and possible only source on the web for finding OP books. Other option was to sic a local bookstore on the search, which job I actually had for a while, but even from the inside back in the day pre-internet - I'm old, okay? 😅) the process was lengthy, arduous, and often worked from knowing a guy who knew a guy who knew how to find the type of book being sought. So Alibris was an overnight game changer there, and I've been a customer ever since for any specialty/ rare / OP books.

Value
Shipping
Quality

Date of experience: October 5, 2024

Thumbnail of user juanl1471
Wisconsin
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

I found what I was looking for almost immediately, along with many other books that I've wanted for quite a while, though I only purchased the book that I initially had my eyes set on getting. I will most certainly be ordering more from them in the near future.

Reason I chose this business:

Broad selection👍🏽

Value
Shipping
Quality

Date of experience: November 11, 2024

Thumbnail of user janec2008
Colorado
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

I kept adding books to get free shipping but it didn't seem to work no matter how many times I tried so I just gave up and placed my order. I don't know if I'll buy from them again. It took so long! I'm very frustrated! I'm usually not.

Reason I chose this business:

I tried to find,"Discover Books" but couldn't locate them so, since I was in a hurry I used Alibris.

Date of experience: November 4, 2024

Thumbnail of user joes3438
California
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

New HC was put in two thin plastic bags without additional protective material like bubble wrap. Fortunately, it made it through without incident. With this kind of packing that seller used, it may very well have arrived with stubbed corners, crushed spine ends, or sharp board dents. Also, it took seventeen days for the book to arrive from the date of ordering. Other that that, okay.

Reason I chose this business:

Coincidence. This is where the seller had his listing.

Value
Shipping
Quality

Date of experience: August 31, 2024

Thumbnail of user geoffp81
California
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

One of my favorite things to do is buy used books rather than new. Alibris had the book I wanted, at an excellent price and in very good condition. Everything was so easy. Ordering, prompt shipping, receiving updates via email and, ultimately, the book. I will order again from Alibris!

Value
Shipping
Quality

Date of experience: August 30, 2024

Thumbnail of user leightonc14
Texas
1 review
0 helpful votes
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September 16th, 2024
Verified purchase
• Updated review

All worked very well. But when I am trying to check on availability of books from a specific bookstore, and they don't have it, it would be nice to see the search parameter returned in the message, so I can know that I really did press "enter" for that search.

Reason I chose this business:

Book list from road scholar

Date of experience: September 6, 2024

Nice having the alternate (less expensive) cart option
May 13th, 2023
Verified purchase
• Previous review

Nice having the alternate (less expensive) cart option. We'll see how quickly the books arrive... :)

Date of experience: May 13, 2023

Thumbnail of user christianm1617
North Carolina
1 review
0 helpful votes
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November 28th, 2024
Verified purchase

I purchased several items in a series of training materials from different sellers. Items from other sellers arrived in expected delivery windows. The two items in this order took two weeks longer than the latest date provided for estimated delivery. The seller was great and Alibris customer service was responsive but indicated it could take up to 30 days for your book to arrive. That is a long time.

Response came within a day and was clear

Reason I chose this business:

Price of product

Service
Value
Shipping
Quality

Date of experience: November 18, 2024

Thumbnail of user donaldz47
Ohio
3 reviews
0 helpful votes
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October 29th, 2024
Verified purchase
• Updated review

The vast library of available titles is a real asset when looking for specialized books that are generally unavailable for sale or even from libraries. Not a regular buyer but when I find a desired title, Alibris is my "go-to" resource

Reason I chose this business:

Book availability and pricing

Date of experience: October 19, 2024

Always enjoy finding old classics
May 16th, 2024
Verified purchase
• Previous review

Always enjoy finding old classics. Great quality and generally rapid response.

Date of experience: May 6, 2024

Always convenient to browse and shop at Alibris; straightfor...
April 2nd, 2021
Verified purchase
• Previous review

Always convenient to browse and shop at Alibris; straightforward ordering process that's user friendly

Reason I chose this business:

Used in the past

Date of experience: April 2, 2021

Thumbnail of user ericg3045
California
1 review
0 helpful votes
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November 19th, 2024
Verified purchase

I was interested in rereading this book as it has been many years since I first read it in grade school. I was somewhat precocious at that age. As it is a large book, I thought I would just check it out of the nearby university library. When I looked for it online, I saw that they had removed it, which was disappointing as there has not been an equivalent text or even an updated text appear that I am aware of. If there is a new and improved version by another author, I would like to know.

So I went to Alibris to see what was available, and I found a really nice copy for a mostly reasonable price, considering it is long out of print for reasons unknown. Its condition was even better than what was described, so I'm happy that now I can reread the book at my own pace without having to constantly renew it from a library. It took me a few months to get through it, and I look forward to reading it again.

Reason I chose this business:

A good place to look for arcane texts.

Value
Shipping
Quality

Date of experience: November 9, 2024

Thumbnail of user sachaw20
Texas
1 review
0 helpful votes
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December 19th, 2024
Verified purchase

I had been searching for a copy of How Loathsome since I saw it at my local comic shop 20 years ago, and Alibris had one in great condition for a decent price.

Ordering was easy, and the fulfillment and shipping was prompt. I'm looking forward to ordering from them again.

Reason I chose this business:

They have a lot of hard to find graphic novels

Value
Shipping
Quality

Date of experience: November 18, 2024

Thumbnail of user carlb1934
Virginia
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Found it, ordered it. No problem. Waited o month or longer for order. Contacted Alibris,( by email only). They said wait a few more days. I let them know I still haven't received it. They put in for me to get my money back and two days later, it came in.

They got back with me in a good time. They wanted to help.

Service
Value
Shipping
Quality

Date of experience: November 4, 2024

Thumbnail of user artb274
Minnesota
1 review
0 helpful votes
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December 10th, 2024
Verified purchase

Nothing special, honestly. And that's the point. What Alibris makes routine and mundane is the most important thing for me: affordable, high quality, new and used books sold and delivered without hassles or surprises.

Please keep doing what you do!

Reason I chose this business:

Because y’all are an amazing source and always have the titles I’m looking for.

Value
Shipping
Quality

Date of experience: November 9, 2024

Thumbnail of user jeanyvesh4
TW
1 review
0 helpful votes
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December 5th, 2024
Verified purchase
• Updated review

I almost always have an overall very positive experience ordering books with Alibris. I just have the same 2 irritants:
1. There is no review of sellers. The stars displayed only tell about their completion rate on orders. They don't say anything about sellers with inaccurate description of book conditions, or sellers who store and pack books with less care than REI does for socks I order from them.
2. The "Did you get order?" email that brought me here. Is it really too much to ask to be reminded of what that particular order was? What were the books on it? Maybe the current email is sufficient for people who order one or two books per year. I place orders for multiple books, through Alibris or other sellers, and every time I have to scratch my head and search my archives to remember what I ordered on Nov. 3 as opposed to Nov. 8 or 15. A list of books or a link to the order on the site please!

Reason I chose this business:

I like being able to buy from independent sellers.

Value
Shipping
Quality

Date of experience: November 25, 2024

Generally my prefered source of books new and used
October 15th, 2024
Verified purchase
• Previous review

Alibris is generally a very good service, with two major problems (in my view):

1. There is no evaluation of sellers (how well book matches description) only a rating of actual delivery of books announced as available. I just received a book that was announced as "Fine/Near Fine" and the one I received had a soiled cover jacket on the weak end of "good" (compared to the literally [small] hundreds of vgood-to-fine used books I have purchased in the past). No way to indicate "I don't trust this seller anymore." And Alibris doesn't include the book's claimed condition in the order summary & invoice, probably to make it impossible to

2. Speaking of delivery rate, I've had just too many canceled orders. As a consequence, sometimes when I really need a book, I prefer to go to Amazon or B&N to be sure to get it.

Reason I chose this business:

To get a chance to order from regular bookstores rather than contributing to the maintenance fee on Bezos's yacht.

Value
Shipping
Quality

Date of experience: October 5, 2024

Smooth transaction so far
September 23rd, 2024
Verified purchase
• Previous review

Smooth transaction so far. Now let's wait and see how many orders get canceled (which has been Alibris's Achilles's heel in my experience)

Reason I chose this business:

To get a chance to order from regular bookstores rather than contributing to the maintenance fee on Bezos's yacht.

Date of experience: September 13, 2024

Thumbnail of user jeffreyh2840
Colorado
1 review
0 helpful votes
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November 5th, 2024
Verified purchase

Consistently excellent site. I've been shopping here for decades and have never been disappointed. You're buying from independent booksellers through one of the best and most reliable sites on the web.

Value
Shipping
Quality

Date of experience: October 26, 2024

Thumbnail of user forrestl107
Illinois
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

I typed in alibris while looking for a used book, Plato: Complete Works. The first search result require that I sign up for their marketing. I already get way too much of that. Alibris also asked to market to me. However, my data is not a requirement to purchase. It will be interesting to see what kind of shape the book is in as well as finding out if my email will have another message to try to weed out.

Reason I chose this business:

Easy to purchase and didn't beat me up with marketing.

Date of experience: November 4, 2024

Thumbnail of user philipt212
California
1 review
0 helpful votes
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December 13th, 2024
Verified purchase
• Updated review

I ordered and received a copy of J.W. Ehrlich's memoir, "A Life in My Hands." This volume by a noted San Francisco trial attorney was in fine condition and the content was excellent. I have only one small concern--the volume was represented to be signed and inscribed by Mr. Ehrlich but the volume I received had no such signature and inscription. Please know that I received excellent value for my payment but I selected this particular volume because of the signature/inscription. Please note that I will continue to order from Alibris; thank you for receiving and considering my follow-up.

Reason I chose this business:

Excellent inventory and pricing.

Value
Shipping
Quality

Date of experience: December 3, 2024

Great Prices for Hard-to-Locate Books
September 11th, 2024
Verified purchase
• Previous review

Obscure titles and nearly-forgotten authors are the stock in trade for Alibris. The inventory is huge and easily accessible.

Reason I chose this business:

Alibris is my go-to for gently used volumes.

Value
Shipping
Quality

Date of experience: September 1, 2024

Broad selection; easy to use ordering system
February 22nd, 2023
Verified purchase
• Previous review
Reason I chose this business:

Wide inventory

Date of experience: February 22, 2023

Wide selection; easy to use website
February 15th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Large inventory.

Date of experience: February 15, 2023

So easy to browse and order
January 10th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Gigantic inventory and a range of attractive prices.

Date of experience: January 10, 2023

Easy to use!
January 8th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Excellent selection; fast ordering system.

Date of experience: January 8, 2023

Excellent choices; easy to order and pay
December 14th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Incredible selection of volumes

Date of experience: December 14, 2022

Excellent selection; easy to order
December 5th, 2022
Verified purchase
• Previous review
Reason I chose this business:

You have the volumes I am looking for.

Date of experience: December 5, 2022

Excellent descriptive information for each available...
July 1st, 2022
Verified purchase
• Previous review

Excellent descriptive information for each available volume.

Reason I chose this business:

Wide Selection of Materials

Date of experience: July 1, 2022

Alibris has a streamlined approach to searching for...
April 28th, 2022
Verified purchase
• Previous review

Alibris has a streamlined approach to searching for and ordering books.

Reason I chose this business:

Extensive inventory

Date of experience: April 28, 2022

The Alibris ordering system is alwsts a pleasure to...
March 22nd, 2022
Verified purchase
• Previous review

The Alibris ordering system is alwsts a pleasure to use.

Reason I chose this business:

Comprehensive holdings

Date of experience: March 22, 2022

Detailed descriptions of the various volumes truly...
February 10th, 2021
Verified purchase
• Previous review

Detailed descriptions of the various volumes truly helps in the selection process.

Reason I chose this business:

Incredible inventory

Date of experience: February 10, 2021

Thumbnail of user seanl783
Texas
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

The Greatest Salesman in the World is one of my Daddy's very favorite book. Considering I don't have my Daddy anymore, I have begun to build a library that I know would make him happy. Thank you. One copy stays at home, the other goes with me.

Reason I chose this business:

On a search, yall had the best reviews and price. Will order again.

Value
Shipping
Quality

Date of experience: October 11, 2024

Thumbnail of user maryp4066
Ohio
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

It would be great if you would include an area for directions to an address. We live on a State Route and it doesn't show that on your form. I realize you use GPS but I still have items returned because the driver can't figure it out.

Reason I chose this business:

I've used Alibris before.

Date of experience: September 29, 2024

Thumbnail of user johnb13603
Virginia
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

I've been ordering books and DVDs from Alibris for over 20 years (I think - for a long time anyway). Descriptions of the books are accurate and prices are reasonable. Of course, like everything else, prices for shipping and the books themselves have gone up. Some retailers falsely state the books have been shipped as soon as they receive the order. The only way to accurately check on shipment is to rely on the delivery confirmation number from the post office. Overall, the whole thing was good.

Reason I chose this business:

Alibris is a conglomerate of many dealers. It provides a single point to check on all of them.

Value
Shipping
Quality

Date of experience: September 15, 2024

Thumbnail of user m.d22
New York
1 review
0 helpful votes
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December 19th, 2024
Verified purchase

As many folks know, gradually, even inevitably, CD's are becoming passe, impossible to purchase, especially at reasonable prices and newer technology is being marketed aggressively.
At the same time, CD's are still a wonderful item, especially for classical music collections. In this light, Alibris is a valuable find and this is deeply appreciated by this consumer.

Value
Shipping
Quality

Date of experience: December 9, 2024

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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