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Alibris has a rating of 4.7 stars from 93,806 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I have placed a total of 4 orders so far. Not one of these gives the option for coupons during the order process. Therefore, I have been unable to take advantage of savings thus far.
Suggested by friend.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 18, 2021
I guess you changed or is my memory fading anyway i thought you used to offer free shipping but i saw no slot for it so like i said i think that times have changed
For disc that you had from a late bloomer band
Date of experience: April 5, 2021
I have been a loong time customer here and I like coming here because I know I will find what I am looking for at a more-than-reasonable price. The service is usually superior as well.
Date of experience: February 6, 2023
I'm ordering the same book from a different seller as the first one was lost in the mail. Hopefully I will receive this one. Otherwise, I am very happy with the purchase I have made.
I was searching for this item and was notified it was less expensive here.
Date of experience: May 7, 2021
So far so good. Too early to comment. I don't like being forced to have made my comments made public. Especially since I have not used this service before and don't know the true outcome.
I found items that I previously had been able to find.
Date of experience: September 15, 2023
I had no issues. However the layout of the website is a bit sketchy to me. But overall good selection of books and quick delivery times. Just have to see if I get the books.
It was linked through Oregon State University
Date of experience: August 26, 2021
I had to submit my order three times. Each time for the security code. Odd.
By the way, I do not like being made to sign up for emails before my order is processed. Tacky!
Best price for books I wanted.
Date of experience: May 11, 2023
I don't like that I'm charged full shipping price per item. I should be able to get discounted shipping when I order multiple items, because I know the seller will save money shipping items together.
Date of experience: August 13, 2023
I received a damaged book in and had a heck of a time trying to get the refund "straightened out". Thanks to the professionalism of Mr Michael B, it's completed and I'm happy once again.
Best prices
Tip for consumers:
If you receive a damaged book, you may have to pay yourself to return it for a refund even though it states you can "print the return label", there may not be a return label. In my experience, there was NO RETURN LABEL so I had to pay to return the book myself and they will NOT refund me for it. Even though they shipped the book to me in an envelope.
Products used:
book
Date of experience: December 9, 2022
It's very easy to find the type of books that I want at the best prices for used books that I've found anywhere. And the shipping price is consistent with what you find anywhere else.
I have received better service than through Amazon used books. Amazon dropped my order for some reason twice in a row and didn't even tell me the books I ordered weren't coming. I have gotten excellent service from Alibris and will shop here first before looking anywhere else.
Date of experience: March 14, 2021
I have been using Alibris for years and it's always my first go to when looking for a book.
Date of experience: June 25, 2024
I've been using Alibris for 15 years or more. I love the selection of books, and I love supporting independent bookstores across the country and the world.
Date of experience: February 19, 2024
Alibirs has an amazing range of books available and it's easy to find the right copy at the right price.
I love ordering through Alibris because I can always find what I'm looking for, and I know that I'm supporting an independent bookseller with each order.
Date of experience: April 19, 2023
This is the best place to buy a good book in great shape and cheap on the price too.
I heard they were good
Date of experience: June 25, 2024
Books always arrive in a timely manner, in the condition advertised and undamaged.
I;ve been an Alibris customer for 20 plus years.
Date of experience: July 10, 2024
I've been a customer for 20+ years, and the service has always been great!
Date of experience: October 23, 2023
I've been buying books at Alibris for 20 years and will do so for another 20.
I always choose Alibris
Date of experience: April 7, 2022
Alibris has been my go to for years
Date of experience: November 7, 2021
I prefer to buy from Alibris because it is not owned by Amazon. However, I find your website more and more difficult to use, the more bells and whistles you add. Just for example, looking for a book today (can't remember which one) a lot of MP3 audio books came up first. Also if, at the bottom of the list, I click on "next" or "2" to get to the next page, I am taken back to the start of the list. Maybe most people like your new glitzy look - I wouldn't be surprised. As for me, I like the feeling, which I don't get so much now, of browsing in a humungus used book store with the authors and titles neatly arranged. Still, best of luck - keep going. (P.S., I used to have a (mostly classical) CD store and still have a small stock, so I am an Amazon seller. I've stopped selling anything priced under $15 - too much hassle for pennies. I've checked your sellers site; too rich for me, but that's not a complaint; it's completely understood. It's important for you to stay in business and for that, unlike Amazon, you've got to make a decent profit.) Anyway, keep going - it's important. But that I have to check this box [I agree to have this feedback published on public websites (Sitejabber, Google, and others) to help inform other consumers] to send my feedback is 100% crappy.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 3, 2023
This is my first time shopping at Alibris. Hopefully, it will be a great experience. Look forward to shopping more in future. Thank you
Date of experience: May 3, 2024
Easy order. If the product is delivered as promised this will be my go to book site
Internet search. Price. Ease of ordering
Date of experience: July 12, 2024
Long time customer, no section under my account for payment method changes.
Love old books
Date of experience: July 12, 2024
Date of experience: January 13, 2024
I knew the out of print, hardback would be available, somewhere.
Date of experience: November 5, 2023
Ditto - received what I needed on time. Would use again - thats it
Tried and true
Date of experience: July 12, 2024
Date of experience: June 13, 2021
I enjoy the different prices for books and the great selections of books I like you better than Amazon the question is how to do use my save coupon where to I put the coupon in because when I checked on shipping address it sent my order before I could use the coupon thank you
I have used you before
Date of experience: June 13, 2022
Search by internet
Date of experience: September 2, 2021
The book was exactly as advertised, slightly used but in great shape.
Date of experience: July 12, 2024
Easy to find what I wanted with lots of options, great prices
As a former Latin scholar, I love the play on words of this website
Date of experience: July 12, 2024
Alibris had what I wanted at the best price compared to other sites.
Have used it before and most times can find what I want.
Date of experience: July 12, 2024
Quick and easy shopping experience. Found exactly what I was looking for in just a few minutes.
Could not find the book elsewhere.
Date of experience: July 12, 2024
Order came in timely manner. I don't usually buy books but this was reasonable
Date of experience: July 12, 2024
DO NOT RISK YOUR MONEY.
Please know that the people operating this business and website:
#1) continue to use UNDERHANDED and FALSE communication tactics to make themselves appear legitimate,
#2) manipulate every communication to appear good for their image,
#3) will continue to manipulate the truths - my personal experience and so many people you see on here - except the naive and false people.
Conclusion: DO NOT RISK YOUR MONEY BUYING ANYTHING WITH THIS WEBSITE OR BUSINESS. They have NO RESPONSIBILITY and are WILLING TO LIE TO YOU (and everyone!) with their communications. They clearly lied with their communications to many people that you see on here and they will continue to do this. Be warned: do not use OR buy OR have anything to do with the people from this website!
Tip for consumers:
I already said enough - there are others safer online bookstores - STAY AWAY FROM THIS BUSINESS!!!
Products used:
Books. I sought books.
Date of experience: September 18, 2021
We love browsing books, drinking coffee, and talking with people who love good stories.
Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.
