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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,800 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    691
  • Value
    7856
  • Shipping
    7845
  • Quality
    7844

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 92.9%
Positive
17,586
Neutral
797
Negative
540
View ratings trends
30
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How would you rate Alibris?

Reviews (93,800)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1127) web site (350) use site (212) credit card (495) billing address (202) coupon code (245) shopping cart (178) email address (84)
Thumbnail of user ginnya13
Pennsylvania
3 reviews
0 helpful votes
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May 3rd, 2022
Verified purchase

I have found a copy of almost every book I've searched for and the prices are unbeatable. Every used copy I have purchased has come in wonderful condition.

Date of experience: May 3, 2022

Thumbnail of user amys2592
Michigan
2 reviews
0 helpful votes
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May 9th, 2022
Verified purchase

Easy to find titles I'm looking for, plus easy to navigate list to choose from a variety of options for best quality, price, shipping and book seller rating.

Reason I chose this business:

Have used them for years, often locating hard to find books. I trust this company.

Date of experience: May 9, 2022

Thumbnail of user noelu6
Pennsylvania
1 review
0 helpful votes
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January 26th, 2022
Verified purchase

Good prices! First time buyer and shipping is a little pricey but it's easy to qualify for free shipping and the arrival estimation is only a few days

Reason I chose this business:

Cheaper than the other alternatives + was recommended to me

Date of experience: January 26, 2022

Thumbnail of user richardr2368
Ohio
2 reviews
0 helpful votes
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October 19th, 2021
Verified purchase

It was simple and easy to order the book I am interested in reading. I don't order many books-perhaps 1 or 2 per year and I just do not want to set up an account since I don't order that many books.

Reason I chose this business:

A fesw dollars less expensive than Amazon.

Date of experience: October 19, 2021

Thumbnail of user kareng2265
Pennsylvania
1 review
0 helpful votes
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July 29th, 2022
Verified purchase

I try to buy my books from Alibris. Generally easy to find what I'm looking for, like purchasing from the booksellers and then sharing the books with friends.

Reason I chose this business:

Ready for my next reads!

Date of experience: July 29, 2022

Thumbnail of user sourabhj2
California
1 review
0 helpful votes
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September 6th, 2021
Verified purchase

Shipping is zeroed out only during the final review process although it should be taken out at the start of checkout if the cart qualifies for free shipping.

Date of experience: September 6, 2021

Thumbnail of user scotte743
New Jersey
1 review
0 helpful votes
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October 18th, 2023
Verified purchase
• Updated review

The key advantage of Alibris is the large network of providers. Difficult to find books are frequently obtainable - and sometimes at very low prices - via the Alibris exchange.

Date of experience: October 18, 2023

I seem to be able to find the many esoteric nonfiction...
January 16th, 2023
Verified purchase
• Previous review

I seem to be able to find the many esoteric nonfiction books that I very much enjoy on Alibris.

Reason I chose this business:

I was able to find these esoteric and interesting books.

Date of experience: January 16, 2023

Found what I wanted at reasonable prices and hopefully...
June 27th, 2022
Verified purchase
• Previous review

Found what I wanted at reasonable prices and hopefully in good condition.

Date of experience: June 27, 2022

Thumbnail of user jonathanb1011
Washington
1 review
0 helpful votes
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December 30th, 2022
Verified purchase
• Updated review

Very easy, found just what I wanted. Full report pending, when I actually receive the book I ordered in not too many days and in the promised condition!

Reason I chose this business:

Great alternative to Amazon (where I prefer not to do business); excellent selection, well-organized website where I find what I want quickly

Date of experience: December 30, 2022

Fine
March 18th, 2022
Verified purchase
• Previous review

Fine -- website, as usual, easily negotiable. No problem accepting my coupon code. The proof of the pudding, however, will be found in (1) how quickly the books get to me and (2) whether they're in the condition advertised.

Reason I chose this business:

Good experiences in the past. Also, you're not Amazon!

Date of experience: March 18, 2022

It was OK
November 25th, 2021
Verified purchase
• Previous review

It was OK -- not fantastic. I don't like this free-shipping gimmick with the truck logo, seemingly trying to direct my reading choices in a certain direction. You would win more favor from me with a flat minimum dollar amount to qualify for free shipping.

Reason I chose this business:

It's a great resource -- you're tied in with so many independent booksellers.

Date of experience: October 26, 2021

Thumbnail of user christineh915
Virginia
1 review
0 helpful votes
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February 23rd, 2021
Verified purchase

I have been able to find several Georgette Heyer audiobooks that I can find nowhere else. The quality has been good and my items have arrived fairly quickly.

Reason I chose this business:

You had the product I wanted.

Reason I chose this product:

This is a fun book.

Date of experience: February 23, 2021

Thumbnail of user vincentr234
Nevada
1 review
0 helpful votes
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February 28th, 2022
Verified purchase

Straight to the point - all about the product I am buying and nothing about what else you wish you could sell me... very refreshing shopping experience. Thank you.

Reason I chose this business:

Good selection and good prices.

Date of experience: February 28, 2022

Thumbnail of user carolinet140
Hawaii
1 review
0 helpful votes
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July 12th, 2021
Verified purchase

This is the best website for used books. Inexpensive, easy to use. I can always find what I want. And get suggestions for books I didn't know existed.

Date of experience: July 12, 2021

Thumbnail of user jonathang586
Washington
1 review
0 helpful votes
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November 8th, 2021
Verified purchase
• Updated review

Good prices for the items I search for and shipping is still reasonable considering the cost of fuel and lack of workers needed to run our country smoothly.

Reason I chose this business:

I have ordered from Alibris many times.

Date of experience: November 8, 2021

Good prices and selection!
September 9th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Same answer as the first question + and low cost for shipping.

Date of experience: September 9, 2021

I was able to get all of the movies on my brother's...
July 30th, 2021
Verified purchase
• Previous review

I was able to get all of the movies on my brother's wish list. Some of them were older and I thought perhaps hard to find. What a nice surprise to see them for sale at one website and at great prices, too.

Reason I chose this business:

I have purchased here before and it was a good experience.

Date of experience: July 30, 2021

Thumbnail of user lynnb1105
Oklahoma
2 reviews
0 helpful votes
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August 19th, 2022
Verified purchase

Sorry to see books going so high especially for retired folks trying to continuing education to serve the lord, but thanks for having the book cheaper than others.

Date of experience: August 19, 2022

Thumbnail of user chrisg1335
Maryland
1 review
0 helpful votes
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May 13th, 2021
Verified purchase

Shipping is more reasonable than others. I had some trouble getting it to take my password. A password reset was sent to my email and prob. Was resolved.

Reason I chose this business:

Dumb luck. They had the item I was looking for at a very good price and shipping didn't break the bank.

Date of experience: May 13, 2021

Thumbnail of user karenf1396
New York
1 review
0 helpful votes
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June 22nd, 2021
Verified purchase

VERY pleased to find the book I ordered in such good condition at such a great price. Payment with Paypal was easy and VERY pleased to have been offered option to donate to The Epoch Times, the best NEWSpaper available in U.S.

Reason I chose this business:

Because you had the book I have been searching for in very good condition at a great price.

Date of experience: June 22, 2021

Thumbnail of user robinw451
Washington
1 review
0 helpful votes
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January 10th, 2022
Verified purchase
• Updated review

This book was mentioned in another book I read. I was intrigued and immediately went to Alibris and found it! Great price on a hardback bing bang boom,

Reason I chose this business:

My go to for ease and great price

Date of experience: January 10, 2022

I don't appreciate sellers who put a shipping price...
January 9th, 2022
Verified purchase
• Previous review

I don't appreciate sellers who put a shipping price where the book shows in the selection list, that doubles in the cart. I barely caught that. If they need more than one book from the same author, the statement should show as I am looking at the options.
I don't like to be tricked or lied to. I didn't order the book. Be aware!

Reason I chose this business:

Besides my local Goodwill it is my fav place to look

Date of experience: January 9, 2022

I almost always find what I want at great prices
March 22nd, 2021
Verified purchase
• Previous review

I almost always find what I want at great prices. If not, I wait and it will eventually be here. Easy and safe to shop

Reason I chose this business:

Options and ease of transaction

Date of experience: March 22, 2021

Thumbnail of user michaelc7272
Arizona
1 review
0 helpful votes
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August 30th, 2022
Verified purchase

The website is clean, but not sparse. Easy to navigate and find what I am looking for. It was quick and easy to place the order. Price was very competitive. More to follow once the product arrives...

Reason I chose this business:

Had the item I was looking for at a good price.

Date of experience: August 30, 2022

Thumbnail of user jbaronddsh
Indiana
2 reviews
0 helpful votes
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October 13th, 2023
Verified purchase

Smooth process. At first the only option to purchase was a book in fair condition but then if you choose to see more options you are shown the book in very good condition for the same price.

Reason I chose this business:

I saw Walmart processed through Alibiris.

Date of experience: October 13, 2023

Thumbnail of user johnb13315
Texas
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

I was surprised to find the book I was looking for on Alibris web site.

Reason I chose this business:

Couldn't find book I wanted anywhere else

Value
Shipping
Quality

Date of experience: July 11, 2024

Thumbnail of user lovieb4
California
1 review
0 helpful votes
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January 30th, 2022
Verified purchase

I was able to put in what l needed to find with no problem at all l ordered my book and it only took a few min. At check out and my book was on its way.

Reason I chose this business:

Just happened to be looking for this particular author thank goodness you had her book. The whole thing only took six min.

Date of experience: January 30, 2022

Thumbnail of user queens42
California
1 review
0 helpful votes
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December 29th, 2022
Verified purchase

The shipping cost is too much. I am a regular customer. I will not order as many books next time I order. Please place my books directly in front of the front door. Thank you in advance.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 29, 2022

Thumbnail of user kristineh141
Illinois
1 review
0 helpful votes
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May 8th, 2022
Verified purchase

Signed up to receive $5 off my order with a code sent to my email. Typed the correct code in and a message stated that it had expired. I JUST received it, how can it be expired!

Reason I chose this business:

To order expensive books at a discount price.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 8, 2022

Thumbnail of user bettel28
Pennsylvania
1 review
0 helpful votes
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November 6th, 2022
Verified purchase

Not sure how they calculated the PA 6% tax for a 99 cent book. They came up with 33 cents. Here in PA it would only be 6 cents. The tax does not apply to shipping cost!

Reason I chose this business:

Prior user.

Date of experience: November 6, 2022

Thumbnail of user gloriak115
Michigan
2 reviews
0 helpful votes
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January 22nd, 2021
Verified purchase

Usually a good selection of books and other products. I am surprised and so what disappointed when I can't find some titles that I have found on other book sites (and I am not talking about Amazon!].

Reason I chose this business:

I have some extra money to spend and I like when I can get free shipping and the right price.

Date of experience: January 22, 2021

Thumbnail of user johnj2761
Maryland
1 review
0 helpful votes
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March 4th, 2022
Verified purchase

Very good, but I wanted to order two copies of a book and was advised that I had already ordered it. Which I had. But I saw no way to increase the number from 1 to 2.

Reason I chose this business:

Advice of a friend

Date of experience: March 4, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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