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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,797 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    691
  • Value
    7853
  • Shipping
    7842
  • Quality
    7841

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 92.9%
Positive
17,594
Neutral
797
Negative
542
View ratings trends
30
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How would you rate Alibris?

Reviews (93,797)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1126) web site (350) use site (212) credit card (495) billing address (202) coupon code (245) shopping cart (178) email address (84)
Thumbnail of user mareng4
California
2 reviews
0 helpful votes
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April 3rd, 2023
Verified purchase

Went back to be sure this is a new book, and unfortunately, my credit card details were lost. Would be nice to have a way to double check and not lose my information.

Reason I chose this business:

Better price for a new book.

Date of experience: March 4, 2023

Thumbnail of user alexac84
Utah
1 review
0 helpful votes
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August 17th, 2022
Verified purchase

Easy process and I appreciated the comments on each book to hear how used the book is. I will be using this website again depending on how the books actually look when received.

Reason I chose this business:

It was an option on my Weber State book website.

Date of experience: August 17, 2022

Thumbnail of user joyceb599
Colorado
1 review
0 helpful votes
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July 19th, 2021
Verified purchase

I wanted the book to be shipped to me directly and I spent several moments trying to find the site to do this. Other than that, I had no problems placing my order.

Date of experience: June 19, 2021

Thumbnail of user hamiltonw21
Virginia
2 reviews
0 helpful votes
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August 12th, 2023
Verified purchase

Finally found both volumes of a book I was seeking. Searching was easy this time because I had learned to click on the "Details" link to be sure of what I was buying.

Reason I chose this business:

Past experience.

Date of experience: August 12, 2023

Thumbnail of user jefferya54
Illinois
1 review
0 helpful votes
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August 31st, 2021
Verified purchase

Found what I was looking for at a very reasonable price, but why do you require me to grant permission to publish my feedback in order for me to offer feedback at all?

Reason I chose this business:

Looking for better alternatives for book purchasing than Amazon. Thanks for providing one.

Date of experience: August 31, 2021

Thumbnail of user carold1367
North Carolina
1 review
0 helpful votes
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October 10th, 2023
Verified purchase
• Updated review

As usual I found what I wanted immediately by just typing in the name of the author. The prices and shipping are very reasonable. I always look here first for what I want.

Reason I chose this business:

I always check here first because I have always had good service and experience with Alibris.

Date of experience: October 10, 2023

I immediately found the book I wanted by just typing...
August 3rd, 2022
Verified purchase
• Previous review

I immediately found the book I wanted by just typing in the name. Because I have an account, I am able to one click and it is purchased.

Reason I chose this business:

Because I always find my books and the best prices here.

Date of experience: August 3, 2022

I always come to Alibris when I am looking for books
July 28th, 2022
Verified purchase
• Previous review

I always come to Alibris when I am looking for books. So easy to find, order and always timely shipped.

Reason I chose this business:

I start with Alibris before I buy any book.

Date of experience: July 28, 2022

I have ordered a lot of books and have been happy with...
January 17th, 2022
Verified purchase
• Previous review

I have ordered a lot of books and have been happy with the service and finding what I want.

Reason I chose this business:

I always check Alibris first when I want to buy books.

Date of experience: January 17, 2022

Thumbnail of user dough717
Tennessee
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Dealt with dealer many times and had a good experience. Shipping and delivery times were within reason

Reason I chose this business:

Great selection

Value
Shipping
Quality

Date of experience: June 3, 2024

Thumbnail of user benjamins437
North Carolina
1 review
0 helpful votes
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August 25th, 2021
Verified purchase

With a Google search I found the book quickly. The page layout made finding the best price easy. The check out was quick and easy even without a prior account.

Reason I chose this business:

Best available price.

Date of experience: August 25, 2021

Thumbnail of user rosek457
California
1 review
0 helpful votes
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June 16th, 2023
Verified purchase

I like that I was able to search by bookseller. I wanted everything to come from one bookseller. Trying to consolidate thinking it would lessen shipping impact on the planet

Reason I chose this business:

I have used you all many times when my local book provider did not have what I wanted in stock.

Date of experience: June 16, 2023

Thumbnail of user genevrah2
Massachusetts
1 review
0 helpful votes
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October 29th, 2021
Verified purchase

I am very disappointed: I thought shipping was free, based on the email you sent. I have made the order anyway, but next time I will have to look elsewhere

Reason I chose this business:

KBecause of your email

Date of experience: October 29, 2021

Thumbnail of user lilaj26
Illinois
1 review
0 helpful votes
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January 10th, 2023
Verified purchase

I have tried to contact the sellers to update my shipping address, and the form alibris provided to do so would not recognize my email address as a real one.

Reason I chose this business:

I like the idea of buying used books and giving them new life.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: December 11, 2022

Thumbnail of user carolynb767
Georgia
2 reviews
0 helpful votes
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August 18th, 2023
Verified purchase
• Updated review

I LOVE Alibris. They are my first stop when looking for a book, of any sort. They have a number of book sellers and various prices. I highly recommend them.

Reason I chose this business:

I was looking for a particular book.

Date of experience: August 18, 2023

I always find what i meed at a great price
December 10th, 2021
Verified purchase
• Previous review
Reason I chose this business:

This is the ONLY place I come when I want to purchase used books. The range of prices and sellers give a great selection of what i need.

Date of experience: December 10, 2021

Thumbnail of user vanessak142
North Carolina
1 review
0 helpful votes
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May 22nd, 2021
Verified purchase

Excellent. You always have the old books I loved and treasured, and at great prices. I love new fiction, but I want all the books I read as I was growing up. Thank you for making it possible.

Date of experience: May 22, 2021

Thumbnail of user tahmikaf
Illinois
1 review
0 helpful votes
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September 8th, 2023
Verified purchase

All of the books I was looking for I found and at very inexpensive prices. It was easy to checkout and hopefully my books show up quickly and as described.

Reason I chose this business:

Inexpensive books

Date of experience: September 8, 2023

Thumbnail of user sabrat3
Pennsylvania
1 review
0 helpful votes
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September 23rd, 2023
Verified purchase

At checkout, it would be helpful if it should what books were in the order. I had to go back a few pages to get to the shopping cart to check that I had ordered the correct titles.

Reason I chose this business:

Best price for best condition of the used books that I needed.

Date of experience: September 23, 2023

Thumbnail of user lindag2339
Illinois
2 reviews
0 helpful votes
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July 19th, 2022
Verified purchase
• Updated review

I misread the coupon amount, so I am disappointed. I would also liked to have known if the total before the coupon was inclusive of taxes and shipping or not.

Reason I chose this business:

You had acceptable prices on both books I wanted. You have been my favorite for a long time. I have just gotten back to using you more often.

Date of experience: June 19, 2022

I have a vanilla pre paid gift visa
January 20th, 2022
Verified purchase
• Previous review

I have a vanilla pre paid gift visa. I was unable to use it since there is no 3 number code. I was disappointed.

Reason I chose this business:

I am a long time, very long time user. It is just a normal place for me to go.

Date of experience: December 21, 2021

Thumbnail of user spicklers
Florida
1 review
0 helpful votes
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March 28th, 2022
Verified purchase

I love being able to buy used books online. Your selection is wide and varied and gives me access to reading material I would not, otherwise, be able to afford

Date of experience: March 28, 2022

Thumbnail of user aliceb684
Texas
1 review
0 helpful votes
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May 22nd, 2023
Verified purchase
• Updated review

Shipping is too much, more than the books. I ordered all books from the same company, so shipping should be less. I will have to shop around in the future.

Reason I chose this business:

I've ordered before

Date of experience: April 22, 2023

Much easier tha some other sites
January 27th, 2023
Verified purchase
• Previous review
Reason I chose this business:

I'm a repeat customer

Date of experience: January 27, 2023

I love knowing where items ship from so i can reduce...
December 7th, 2021
Verified purchase
• Previous review

I love knowing where items ship from so i can reduce shipping costs

Date of experience: December 7, 2021

Thumbnail of user jenniferb4941
Oklahoma
1 review
0 helpful votes
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September 1st, 2023
Verified purchase

It was pretty good. I wish the website would save the filter order I preferred. It defaulted low to high every time I searched for a new book, but I actually wanted it to be by book condition.

Reason I chose this business:

The books I wanted kept showing up there.

Date of experience: September 1, 2023

Thumbnail of user collettef10
Idaho
1 review
0 helpful votes
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October 13th, 2022
Verified purchase

More book details should be visible from the initial screen. If the book is part of a series, it would be good to know prior to the final shipping checkout.

Date of experience: September 13, 2022

Thumbnail of user trenah17
California
1 review
0 helpful votes
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August 26th, 2023
Verified purchase

Everything was easy to find and in my range for books.will be shopping more. My daughter was right you are a great place to shop for affordable books. Thank you

Reason I chose this business:

My daughter told me that you were an affordable bookstore for people on fixed income like me.

Date of experience: August 26, 2023

Thumbnail of user joet550
Texas
1 review
0 helpful votes
  • Send Message
January 13th, 2021
Verified purchase

Was able to find the best prices on a book series I wanted from this site. With coupons and shipping consolidation I was able to get the price even lower.

Reason I chose this business:

Best prices for the books I wanted

Date of experience: January 13, 2021

Thumbnail of user kimberlyf1054
Alabama
1 review
0 helpful votes
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December 29th, 2022
Verified purchase
• Updated review

Everything was fine until the end.At the end there were arrival dates for only two out of my three items on the third item there was not an arrival date.

Reason I chose this business:

I always shop for my books at Alibris.

Date of experience: December 29, 2022

I love shopping at Alibris
December 5th, 2022
Verified purchase
• Previous review

I love shopping at Alibris. I really like being able to buy used books.The prices are very fair and the books are in good condition. I love this site.

Reason I chose this business:

I always shop for the books that I want to get at Alibris. When I find a book I want I know that I can get it cheaper at Alibris.

Date of experience: December 5, 2022

I really like really like that that books are being...
April 13th, 2022
Verified purchase
• Previous review

I really like really like that that books are being resold. This is a very good site with really good prices and selection. I have used it several times. I have also recommended it to other people.

Reason I chose this business:

I have been looking at this site first when I am interested in a specific book before I buy it from a different site.

Date of experience: April 13, 2022

Thumbnail of user noralenab
Ohio
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

My purchase experience was great. The book was just as described

Value
Shipping
Quality

Date of experience: July 10, 2024

Thumbnail of user pauls4546
California
1 review
0 helpful votes
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June 24th, 2023
Verified purchase
• Updated review

Order dvd set that was advertised as a full season and delivered as part of that season. This is happened twice. Went to amazon to complete season. Descriptions not accurate

Date of experience: May 25, 2023

Great deals, slow shipping
January 14th, 2023
Verified purchase
• Previous review

Date of experience: January 14, 2023

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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