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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,783 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    689
  • Value
    7841
  • Shipping
    7830
  • Quality
    7829

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 92.9%
Positive
17,611
Neutral
796
Negative
540
View ratings trends
30
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How would you rate Alibris?

Reviews (93,783)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1126) web site (350) use site (212) credit card (495) billing address (202) coupon code (245) shopping cart (178) email address (84)
Thumbnail of user lolise
Texas
1 review
0 helpful votes
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June 13th, 2024
Verified purchase
• Updated review

I find it easy to search for books on Alibris. They offer a wide variety of editions, prices and conditions.

Value
Shipping
Quality

Date of experience: June 3, 2024

Good selection; good options
July 29th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Always check here.

Date of experience: July 29, 2022

It's easy to shop here, easy to search
May 12th, 2022
Verified purchase
• Previous review

It's easy to shop here, easy to search. I love it.

Reason I chose this business:

I've had good experiences in the past.

Date of experience: May 12, 2022

Good books, good option
January 4th, 2022
Verified purchase
• Previous review

Good books, good option. Good prices

Date of experience: January 4, 2022

Thumbnail of user vickies381
New York
1 review
0 helpful votes
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August 4th, 2023
Verified purchase

Alibris is my first stop for shopping for books. Prices are usually the best. I trust their 5 star venders, they usually get the books to me within a reasonable time.

Date of experience: August 4, 2023

Thumbnail of user arthurs754
West Virginia
1 review
0 helpful votes
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December 19th, 2023
Verified purchase

This is my second book order from alibris. I was very satisfied with the first order and so far it has been a very good experience with my second book order.

Reason I chose this business:

They have what I am looking for at a reasonable cost.

Date of experience: December 19, 2023

Thumbnail of user valeriea201
Oregon
1 review
0 helpful votes
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March 7th, 2021
Verified purchase

Just as easy as Amazon, and I'm about done with Amazon. I'm trying to wean myself off of Amazon. I try to buy from Etsy, or directly from sellers' websites.

Reason I chose this business:

I'm sick of Amazon and their woke agenda and censorship. I want to support the free exchange of ideas and thoughts. I ordered a 'banned' Dr Seuss book because big tech told me I couldn't buy it. Alibris may be the last, best hope we have to maintain a true 'library' of the written word and the true history of the world. For those of us with two brain cells left, we know: those who do not learn from history are doomed to repeat it. My suggestion to you at Alibris: keep a list of the books that Amazon and eBay are banning and begin promoting them everywhere!

Date of experience: March 7, 2021

Thumbnail of user robinm974
Washington
1 review
0 helpful votes
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November 20th, 2022
Verified purchase
• Updated review

I expected two copies of the same book from the same dealer might have only one shipping charge. I was wrong. I decided to buy only one at this time..

Reason I chose this business:

I dislike Amazon. I have had good experiences with Alibris. My husband has not and will no longer buy from you. His name is Carl A. Slater, his email address is *******@mac.com. I have recommended you to other book lovers.

Date of experience: November 20, 2022

Wish I could specify different shipping addresses,...
September 9th, 2022
Verified purchase
• Previous review

Wish I could specify different shipping addresses, one for each book, but for this time this is okay. I need to remember to order books individual for different shipping addresses.

Reason I chose this business:

I abhor what Amazon is doing to retail in the USA, and how they treat their warehouse and delivery employees. Workers need unions more than ever.

Date of experience: September 9, 2022

These books by James Barke are not available in the...
February 10th, 2022
Verified purchase
• Previous review

These books by James Barke are not available in the largest public library in my area. I am glad to find them available through Alibris, my go to bookseller.

Reason I chose this business:

I do not like Amazon.

Date of experience: February 10, 2022

So happy to be able to get this book!
February 3rd, 2022
Verified purchase
• Previous review
Reason I chose this business:

I don't like Amazon and will not shop there if I have any other way to get what I want.

Date of experience: February 3, 2022

Thumbnail of user helenek47
Massachusetts
1 review
0 helpful votes
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July 22nd, 2022
Verified purchase

Love alibris and have referred it to my literary friends... easy to browse and find books that are difficult to find. And, most importantly, it is not owned by Amazon.

Reason I chose this business:

Looking for a Raymond Chandler Everyman edition.

Date of experience: July 22, 2022

Thumbnail of user patriciap3367
Michigan
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I'm very grateful for their help & service. There have been books I've found here that I was unable to locate anywhere else.

Reason I chose this business:

I chose Alibris due to their reputation. They are excellent in every way.

Value
Shipping
Quality

Date of experience: June 3, 2024

Thumbnail of user stephanies2585
Oklahoma
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

I found what I was looking for and the seller's descriptions (and customer reviews) were all very helpful. I've always found the descriptions of the book conditions to be accurate.

Reason I chose this business:

Good prices for good used books.

Date of experience: May 31, 2022

Thumbnail of user michaels13200
Alaska
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

It took 22 days to arrive, otherwise everything was easy. Over the years, Alibris has been very satisfactory.

Reason I chose this business:

It's a good online seller.

Value
Shipping
Quality

Date of experience: June 3, 2024

Thumbnail of user brandonr549
Pennsylvania
1 review
0 helpful votes
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January 21st, 2022
Verified purchase

Easy to find what I needed, easy to create an account, update shipping address, connect to PayPal for payment, and finalize my order. Shipping and tax are fair and reasonable.

Reason I chose this business:

The book I needed was $3 less on Alibris than direct from the Thriftbooks outlet it comes from!

Date of experience: January 21, 2022

Thumbnail of user ericb3063
Georgia
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Good experience. Would order again.🧨🧨😍😍😍😍😍😍😍😍😍🧨🧨🧨😤😤😏😬😥😥🐔🐔🐔🐔🐔🐔🐔🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯💪💪💪💪💪💪💪💪💪😶‍🌫😶‍🌫😶‍🌫😶‍🌫😶‍🌫😶‍🌫😶‍🌫🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳

Reason I chose this business:

Search engine led me there.

Value
Shipping
Quality

Date of experience: June 3, 2024

Thumbnail of user richardb2981
California
1 review
0 helpful votes
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June 21st, 2021
Verified purchase

I got an email offering me $15 off this weekend only - It did not state the minimum order amount. Please include the minimum order amount in future promotions.

Reason I chose this business:

Good selection and fair prices.

Date of experience: May 22, 2021

Thumbnail of user robyng230
Pennsylvania
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

I love your selection, the quality of your used books, their price, and the ease of purchase.

Date of experience: July 9, 2024

Thumbnail of user lilam61
Washington
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

The Alibris experience was fine. The rest is up to the seller. One recommendation I would make would be to add apple and google pay to the payment options.

Reason I chose this business:

I found what I was looking for from a seller with a 5 star rating. Alibris is a trusted site that has been around for a long time. We’ve had great experience with past purchases and expect nothing less this time.

Date of experience: December 4, 2023

Thumbnail of user jimii2
Ohio
1 review
0 helpful votes
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January 7th, 2024
Verified purchase

From your landing page, to your search engine, to your new registration page, all is laid out in easy to understand and follow graphics and copy. An Excellent experience. Wonderful.

Reason I chose this business:

You were the ONLY one on the whole internet to carry what I was looking for. Thank you A hundred million times over!

Date of experience: January 7, 2024

Thumbnail of user fernr23
Missouri
2 reviews
0 helpful votes
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August 13th, 2022
Verified purchase
• Updated review

Do not understand why one choice charges me about $. 60 more for the books and the other charges less for shipping saving me $. 40. Seems as though the prices of the books should remain the same.

Reason I chose this business:

Wanted these books for friends and relatives.

Date of experience: August 13, 2022

Easy and fast
August 7th, 2022
Verified purchase
• Previous review

Easy and fast. Good prices.

Reason I chose this business:

Better prices.

Date of experience: August 7, 2022

Thought the shipping costs were $2/book
February 7th, 2022
Verified purchase
• Previous review

Thought the shipping costs were $2/book. Don't know why.

Reason I chose this business:

Bought books from Alibris on several occasions.

Date of experience: January 8, 2022

Easy and fast to order
January 1st, 2022
Verified purchase
• Previous review
Reason I chose this business:

Purchased from Alibris in the past

Date of experience: January 1, 2022

Fast and easy
December 3rd, 2021
Verified purchase
• Previous review
Reason I chose this business:

Have purchased books from Alibris in the past.

Date of experience: December 3, 2021

Would like free shipping but easy to locate titles
May 26th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Purchased books from Alibris several times.

Date of experience: May 26, 2021

Thumbnail of user pollyu6
North Carolina
1 review
0 helpful votes
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November 13th, 2023
Verified purchase
• Updated review

I had to return a book because it was not the book I ordered. I have not heard yet if the book has been received. Still waiting for a refund. Thank you!

Reason I chose this business:

Trying again!

Date of experience: November 6, 2023

Pretty easy!
October 17th, 2023
Verified purchase
• Previous review

Pretty easy! Thank you!

Reason I chose this business:

I’ve used it before!

Date of experience: October 17, 2023

Quick and easy!
December 12th, 2022
Verified purchase
• Previous review

Quick and easy! Thank you!

Reason I chose this business:

Good experience!

Date of experience: December 12, 2022

Glad to find this rare book for a great price!
December 9th, 2022
Verified purchase
• Previous review

Glad to find this rare book for a great price! And so many copies! Thank you!

Reason I chose this business:

I’ve used it in the past and was reminded about it lately.

Date of experience: December 9, 2022

Thumbnail of user heram1
California
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

I hadn't seen that the book was large print, that was way down in the description. I didn't want a large print book however as it was my mistake I thought that I just had to keep it.

Reason I chose this business:

Decent prices and trying to avoid big box stores.

Value
Shipping
Quality

Date of experience: March 28, 2024

Thumbnail of user ryanb1630
Alabama
1 review
0 helpful votes
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May 12th, 2023
Verified purchase

Pretty Quick checkout though I had to enter payment information about 3 different times didn't release I was skipping the part about my credit cards date on the form.

Reason I chose this business:

Couldn’t find this book anywhere been looking for it for a while just cause am curious about the subject matter of the book, the title is interesting.

Date of experience: May 12, 2023

Thumbnail of user carolynl636
Missouri
1 review
0 helpful votes
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November 3rd, 2022
Verified purchase

I have trouble finding the cart and then I had to have my son go through and change my password. It not as easy as it used to be. I always use your site. I have always had good service. Thank you

Reason I chose this business:

They usually have the books I want and at a price of I can afford

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 4, 2022

Thumbnail of user johnb9749
New York
1 review
0 helpful votes
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October 19th, 2022
Verified purchase
• Updated review

Seller cancelled order because DVD was in bad shape, which was great. Alibris found a replacement from another seller for a lower price, which was even greater!

Date of experience: October 19, 2022

Everything was fine
October 2nd, 2022
Verified purchase
• Previous review
Reason I chose this business:

Used it before once

Date of experience: October 2, 2022

Thumbnail of user williamd2130
Nevada
1 review
0 helpful votes
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May 16th, 2021
Verified purchase

This is the first time I've shopped with you so I will know if the shipping is quick and the item is correct thank you what are opportunity to shop with you

Reason I chose this business:

My items were available where it was hard to find somewhere else

Date of experience: May 16, 2021

Thumbnail of user tome889
Virginia
1 review
0 helpful votes
  • Send Message
July 10th, 2024
Verified purchase

This is a great way to buy used books at a good price and easy payment

Reason I chose this business:

Can usually find what I want at a good price

Date of experience: June 30, 2024

Thumbnail of user isabeller52
California
1 review
0 helpful votes
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February 3rd, 2021
Verified purchase

Happy with my many purchases from Alibris.
Tonight in a huge way, bc of what I found, I have to say "HOORAY FOR ME!" & thank you to Alibris for having the copies I got for the great prices I got them for!

Reason I chose this business:

Bc of what I found & the prices they were offered for.

Date of experience: February 3, 2021

Thumbnail of user marthaa785
Maine
1 review
0 helpful votes
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August 25th, 2022
Verified purchase

You offered me $5 off my order if I gave my email. I gave my email and did not receive a $5 coupon or any $5 reduction on the price of my 2 books I am disappointed in that

Reason I chose this business:

I like alibras

Date of experience: July 26, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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