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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,734 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    684
  • Value
    7811
  • Shipping
    7800
  • Quality
    7799

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,639
Neutral
795
Negative
540
View ratings trends
30
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How would you rate Alibris?

Reviews (93,734)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1126) web site (350) use site (212) credit card (495) billing address (202) coupon code (245) shopping cart (178) email address (83)
Thumbnail of user sharonm3694
New Jersey
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

My shopping experience was simple and easy to find what I needed

Reason I chose this business:

The prices are afforable

Date of experience: July 8, 2024

Thumbnail of user melissac1535
Texas
1 review
0 helpful votes
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July 31st, 2021
Verified purchase

This site was extremely easy to use with great information regarding the book's overall general condition and all necessary payment & shipping details. Thanks so much!

Reason I chose this business:

It was a location closest to where I live for shipping reasons. I thought I would check out this seller. I liked what I saw and read, so I went for it! I will definitely let you know if the book arrives in good condition, and if it was what I expected.

Date of experience: July 31, 2021

Thumbnail of user davidy510
New York
1 review
0 helpful votes
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July 18th, 2024
Verified purchase
• Updated review

I hope the books I've bought from Alan is are treasured forever.

Date of experience: July 8, 2024

Alan is is very good
April 9th, 2024
Verified purchase
• Previous review

Good as always, they have delivered many good reads

Value
Shipping
Quality

Date of experience: March 30, 2024

Love alabis
April 23rd, 2023
Verified purchase
• Previous review
Reason I chose this business:

Good people

Date of experience: April 23, 2023

I love alabis
April 20th, 2022
Verified purchase
• Previous review

Date of experience: April 20, 2022

Great again, thank you
March 29th, 2022
Verified purchase
• Previous review

Date of experience: March 29, 2022

Greatest again
March 4th, 2022
Verified purchase
• Previous review

Date of experience: March 4, 2022

I love alabris
January 15th, 2022
Verified purchase
• Previous review

Date of experience: January 15, 2022

I'm a frequent buyer I love alibris
February 17th, 2021
Verified purchase
• Previous review

Date of experience: February 17, 2021

Thumbnail of user alicem548
New York
1 review
0 helpful votes
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October 20th, 2021
Verified purchase

I love my selections, but feel that the shipping rates are high, especially since only one book seller is involved in sending books, which should be covered by "book rates."

Reason I chose this business:

Because you have titles that I want for my granddaughter.

Date of experience: September 20, 2021

Thumbnail of user qiw5
Pennsylvania
1 review
0 helpful votes
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July 18th, 2024
Verified purchase
• Updated review

Shipping charge of $4.99 per book is VERY high. And it's getting worse.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 8, 2024

Your shipping rate is way to high
March 7th, 2023
Verified purchase
• Previous review

Your shipping rate is way to high. Also I ordered multiple books from the same vendor, still there is no shipping discount.

Date of experience: March 7, 2023

Thumbnail of user samuelc877
Arizona
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

Easy to use, great prices and fast shipping. I will be using them again.

Value
Shipping
Quality

Date of experience: July 8, 2024

Thumbnail of user christinec2469
Massachusetts
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Thorough description of books allows one to find a copy that suits one's preferences. Easy communication with sellers and ordering is pretty straightforward.

Reason I chose this business:

Sick of Amazon and the idea that only a new book is a click away.

Date of experience: February 1, 2023

Thumbnail of user davidw4735
Kentucky
1 review
0 helpful votes
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January 18th, 2022
Verified purchase

I wish more books were eligible for free shipping. Please continue to offer your discount coupons. That is what will make me choose Alibris over other book-selling sites.

Reason I chose this business:

Discount coupon for $20.00 off the purchase of books totaling $140.00 or more.

Date of experience: January 18, 2022

Thumbnail of user lh520
Massachusetts
1 review
0 helpful votes
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May 10th, 2022
Verified purchase

I would like to see the following information be easily displayed for each book: price, condition, publisher, seller. It's all there, but not in one place.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 10, 2022

Thumbnail of user adamc686
Poland
1 review
0 helpful votes
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April 2nd, 2021
Verified purchase

Had problems adding not Visa card and also $5 coupon turned out to be useless because minimum purchase $50 is obligatory. Unfortunately I don't recommend.

Reason I chose this business:

Because they have the lowest prices.

Date of experience: March 3, 2021

Thumbnail of user emilyw561
Kentucky
1 review
0 helpful votes
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November 8th, 2021
Verified purchase
• Updated review

Alibris makes it easy to connect with used and collectible booksellers nationwide, thereby supporting independent bookstores rather than corporate megaliths.

Reason I chose this business:

I needed a New copy of The Three Billy Goats Gruff by Jerry Pinkney and found just what I was looking for.

Date of experience: November 8, 2021

Easy website to connect with sellers across the USA
August 7th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Because it is a reliable source for used books and NOT OWNED BY AMAZON

Date of experience: August 7, 2021

Thumbnail of user samm968
Arizona
2 reviews
0 helpful votes
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May 9th, 2021
Verified purchase

I've bought well over 50 books from alibris. No sarcasm. Great materials. Super cheap prices. Only suggestion to future buyers. Buy in bulk since shipping generally kills the bank account.

Reason I chose this business:

Materials. Can't beat the prices.

Date of experience: May 9, 2021

Thumbnail of user dalih1
Missouri
2 reviews
0 helpful votes
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October 26th, 2021
Verified purchase

Had hard time logging into account and then books would disappear from cart... could not add back in because they were no longer available. Bad system.

Date of experience: September 26, 2021

Thumbnail of user paulc2542
New York
1 review
0 helpful votes
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April 5th, 2022
Verified purchase

Shipping rates are higher than they should be. Also, Books I selected to my cart at reasonable price were later much more expensive and/or not available.

Date of experience: March 6, 2022

Thumbnail of user meznam
Qatar
1 review
0 helpful votes
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September 28th, 2021
Verified purchase

I like shopping at Alibris, but inventory needs to be updated regularly so customers don't get cancellation emails of products, and then find them available again the next day.

Reason I chose this business:

Great prices and free shipping.

Date of experience: September 28, 2021

Thumbnail of user josephh1093
Alabama
3 reviews
0 helpful votes
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April 18th, 2021
Verified purchase

I don't know what y'all have done, but it's gotten glass-smooth. It takes about 15 seconds to make a purchase. Of course, that could be seen as good or bad...;-)

JH

Reason I chose this business:

Because I'm weaning myself from the knee jerk response of going to amazon.

Date of experience: April 18, 2021

Thumbnail of user chrisb2563
Massachusetts
1 review
0 helpful votes
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November 9th, 2021
Verified purchase

Quickly found what I wanted at the best price possible. Alibris is well organized and easy to search. Detailed reviews give me confidence in my purchase.

Reason I chose this business:

I was looking for a specific edition of a book from a certain year and needed to find the lowest price possible. I wasn't happy with the sellers on other sites - but found what I needed here.

Date of experience: November 9, 2021

Thumbnail of user richardc4065
GB
1 review
0 helpful votes
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March 5th, 2023
Verified purchase

No fuss shopping - quick and straightforward, with my details correctly remembered. Unlike another bookseller which defaults me every time to the wrong delivery address.

Reason I chose this business:

Book at the right price

Date of experience: March 5, 2023

Thumbnail of user ladawnh1
Oklahoma
1 review
0 helpful votes
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April 3rd, 2021
Verified purchase

Recently discovered alibris - so far, its been great! Much better than having to deal with that 'other' major online book retailer named after a river...

Date of experience: April 3, 2021

Thumbnail of user mariac5459
Texas
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

No me permite seleccionar mas cantinas del Libra en la misma orden.

Reason I chose this business:

Parque es empresa local. Apoyo a mi pais.

Date of experience: November 1, 2024

Thumbnail of user staceyg356
Tennessee
1 review
0 helpful votes
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August 12th, 2023
Verified purchase

I wish more companies offered free shipping like you do... it helps make educating my children at home with stellar quality novels + living books possible!

Reason I chose this business:

IT was suggested by friends!

Date of experience: August 12, 2023

Thumbnail of user robertd4487
Georgia
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

Fantastic selection of books with extraordinary discounts! I just enjoy shopping here! Thanks! Especially for me on a fix income & retire military! Thank U!

Reason I chose this business:

The user friendly online selection of great books!

Date of experience: February 20, 2023

Thumbnail of user melvinh116
Texas
1 review
0 helpful votes
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June 24th, 2021
Verified purchase

Shopping experience was great... easy to navigate... thanks and do send a catalog along with this order... also i'll be looking for omnibus 3 next month.

Reason I chose this business:

Looking for omnibus books.

Date of experience: June 24, 2021

Thumbnail of user christinef908
Louisiana
1 review
0 helpful votes
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November 14th, 2021
Verified purchase

The first page that I saw waskind of messy. Tiny font didnt look professtional. But i have ordered with you before so kept going next pages involving book and purchase were fine

Date of experience: November 14, 2021

Thumbnail of user adrianc339
Texas
1 review
0 helpful votes
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April 26th, 2022
Verified purchase

Terrible time changing an outdated shipping address, and getting corect CC informationenterd.
Promo code indigo not applied
Very frustrated

Shipping prices are extravagent for a simple envelope

Reason I chose this business:

I ike the book selection

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: March 27, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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