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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,655 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    682
  • Value
    7770
  • Shipping
    7759
  • Quality
    7758

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,655
Neutral
796
Negative
534
View ratings trends
30
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How would you rate Alibris?

Reviews (93,655)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1124) web site (349) use site (212) credit card (495) billing address (202) coupon code (245) shopping cart (178) email address (83)
Thumbnail of user wesleyd150
New Hampshire
1 review
0 helpful votes
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April 21st, 2024
Verified purchase

I have no complaints except a little inconvenience navigating the website at first when I had trouble getting into my account.

Value
Shipping
Quality

Date of experience: April 11, 2024

Thumbnail of user genevieves39
New Hampshire
1 review
0 helpful votes
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March 15th, 2021
Verified purchase

I puchased this same dvd 2 weeks ago from another seller. I received it and when i tried to get the disc out of the package, the disc slit and broke. I am not happy with the prior purchase

Date of experience: March 15, 2021

Thumbnail of user edwards1343
South Carolina
1 review
0 helpful votes
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July 13th, 2024
Verified purchase
• Updated review

I can always find books I like. Never had any problems. Thank you

Date of experience: July 3, 2024

Need faster shipping time
December 20th, 2023
Verified purchase
• Previous review
Reason I chose this business:

I have have used Alibris for long time

Date of experience: December 20, 2023

Always pleased with my purchases
June 30th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Needed more books

Date of experience: June 30, 2023

Very good' got what wanted
June 20th, 2023
Verified purchase
• Previous review
Reason I chose this business:

To purchase books

Date of experience: June 20, 2023

Always pleased win I purchase from albris
March 8th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Because I can always find what I seek from albris

Date of experience: March 8, 2023

Very pleased with purchases
April 30th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Needed series 4

Date of experience: April 30, 2022

Very satisfied with service and quality of mertindise
March 17th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Best online service for books and mus

Date of experience: March 17, 2022

So far, so good
March 6th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Can always find books I like

Date of experience: March 6, 2022

Thumbnail of user markt2512
GB
1 review
0 helpful votes
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January 30th, 2024
Verified purchase

Although I had put in my address as the UK, the shipping costs showed only a third of the final cost at the checkout. If my address is UK, shipping costs should be apparent from the start.

Reason I chose this business:

I could not find the book I wanted anywhere else.

Date of experience: January 23, 2024

Thumbnail of user lindah5209
New Mexico
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

My book came sooner than expected, was well-packaged, and in in excellent condition.

Reason I chose this business:

I can trust the company.

Value
Shipping
Quality

Date of experience: July 3, 2024

Thumbnail of user pamelal1351
California
2 reviews
0 helpful votes
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April 23rd, 2024
Verified purchase
• Updated review

I've been using Alibris for years and am always happy with the selection and pricing. I just wish there was a choice or policy for NO PLASTIC PACKAGING

Date of experience: April 13, 2024

I have had mostly good experiences with Alibris
January 10th, 2023
Verified purchase
• Previous review

I have had mostly good experiences with Alibris. My only complaint is that they still use plastic packaging.

Date of experience: January 10, 2023

Thumbnail of user sharonr1845
North Carolina
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

I can look all over the internet for lower prices than here and NEVER find them. Was looking for a used book and found a new one here cheaper than used ones

Reason I chose this business:

They are always the most economical

Date of experience: July 4, 2022

Thumbnail of user terrih627
New York
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

The site is easy to navigate. I just ordered a study guide. I hope my book will come quickly, and will be in good shape. We'll see.

Reason I chose this business:

They had the best price

Date of experience: April 15, 2024

Thumbnail of user marcusf191
Colorado
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

It bothers me that full shipping for books are charged even when multiple books come from same bookstore.

Reason I chose this business:

Cheaper than Amazon and more specialized.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 21, 2024

Thumbnail of user javierv129
Puerto Rico
2 reviews
0 helpful votes
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May 9th, 2024
Verified purchase
• Updated review

A great option when purchasing books. The prices are very competitive, and the selection is even better.

Reason I chose this business:

Prices, book selection, and customer service. They are very reliable!

Value
Shipping
Quality

Date of experience: April 29, 2024

Very quick and seamless checkout
April 2nd, 2023
Verified purchase
• Previous review
Reason I chose this business:

Affordable books and great variety

Date of experience: April 2, 2023

Thumbnail of user jeffreyr1376
Florida
1 review
0 helpful votes
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December 3rd, 2023
Verified purchase

Name on shipping and payment billing method are synched up until you change the shipping name, at which point it only updates that and not the card...

Reason I chose this business:

Cheapest price online for the book I wanted.

Date of experience: December 3, 2023

Thumbnail of user marymargaretw8
Oregon
1 review
0 helpful votes
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April 19th, 2024
Verified purchase

It's very confusing tracking when the same book is coming from different sellers, and one seller hasn't put it in the mail after 2 weeks.

Reason I chose this business:

It offers multiple sources for a book we're trying to get multiple copies of.

Date of experience: April 9, 2024

Thumbnail of user isap12
Texas
1 review
0 helpful votes
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June 14th, 2024
Verified purchase
• Updated review

Best site to get books on blud. Every time I get money its gone like poof on this site. Everything arrives safe and on time, just how i like it

Date of experience: June 4, 2024

Very fast delivery overseas from the US to Europe along...
December 20th, 2023
Verified purchase
• Previous review

Very fast delivery overseas from the US to Europe along with cheap prices.

Date of experience: December 20, 2023

Thumbnail of user alejandros306
Argentina
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

I am trying to buy through the aadvantageeshopping.com site, but I never can get the miles for the purchase, even if I bought by clicking the alilibris link from aadvantageeshopping.com

Date of experience: April 1, 2024

Thumbnail of user lesleyb253
Rhode Island
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Very easy to use, and had all the books I was looking for. I would use it again.

Reason I chose this business:

I had used them before.

Date of experience: July 3, 2024

Thumbnail of user kathyg560
Connecticut
1 review
0 helpful votes
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November 5th, 2021
Verified purchase
• Updated review

I have been buying books from Alibris for quite some time. I feel like I'm helping small businesses when I purchase my books and I always get used books so I'm helping the environment

Date of experience: November 5, 2021

I love shopping Alibris
March 19th, 2021
Verified purchase
• Previous review

I love shopping Alibris. I've always been able to buy the vintage books that I love especially children's literature. I also feel good about buying used books because it helps the environment

Date of experience: March 19, 2021

Thumbnail of user jefferyt70
California
1 review
0 helpful votes
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December 10th, 2021
Verified purchase

Easy & fun! Wish there would have been a choice of adding a note to the shipping for instructions for delivery. Also would be nice to know ahead of time what ompany is handling the shipping.

Reason I chose this business:

Good deals!

Date of experience: December 10, 2021

Thumbnail of user lennh10
Arizona
1 review
0 helpful votes
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April 21st, 2022
Verified purchase
• Updated review

I chose the Carolton TX book store and want expedited shipping. Because they are from the same seller... I SHOULD NOT PAY $18 for POSTAGE. I tried contacting Seller... says this order not in this acct? Order #******* Lenn Howard purcheser email *******@yahoo.com

Reason I chose this business:

I wanted 2 books shipped to a friend in El Paso TX quicker than Amazon

Date of experience: March 22, 2022

The system held me hostage until I reset a password
March 13th, 2022
Verified purchase
• Previous review

The system held me hostage until I reset a password. The system replaced what was originally in my card and charged me more.

Reason I chose this business:

It used to be easy and affordable

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: February 11, 2022

I don't understand why books were deleted from my shopping...
September 22nd, 2021
Verified purchase
• Previous review

I don't understand why books were deleted from my shopping cart. Because they weren't available? Then why are they displayed? Why couldn't I buy the copy of The Road Back to You for $4?

Reason I chose this business:

Looking for the DVD The Little Way, a spirituality of imperfection Richard Rohr

Date of experience: August 23, 2021

Thumbnail of user ivarh9
Canada
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

I am happy that I can restock my library with purchases from Alibris. Your prices and selections are amazing

satisfied

Service
Value
Shipping
Quality

Date of experience: April 15, 2024

Thumbnail of user shereew35
California
1 review
0 helpful votes
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April 21st, 2022
Verified purchase

The site was easy to use, but the website seems glitchy. I got error messages each time I tried to move to a next step, had to refresh the page and re-enter information, which was annoying.

Reason I chose this business:

The price was unbeatable.

Date of experience: March 22, 2022

Thumbnail of user hansr40
Illinois
1 review
0 helpful votes
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May 31st, 2024
Verified purchase
• Updated review

I ordered two copies to the wrong shipping address before I got this right. It would be nice to feature shipping address in a more prominent fashion.

Date of experience: May 21, 2024

Couldn't have been easier to find what I wanted
September 13th, 2021
Verified purchase
• Previous review

Date of experience: September 13, 2021

Thumbnail of user saml220
Texas
2 reviews
9 helpful votes
  • Send Message
November 18th, 2022
Verified purchase
• Updated review

I JUST HOPE THIS BOOK I JUST PAID FOR IS A HARDCOVER EDITION AS ADVERTISED. IT HAS BEEN MY EXPERIENCE THAT ABOUT HALF THE TIME THE SELLER WILL SEND ME A SOFTCOVER COPY INSTEAD. I HAVE PAID FOR A HARDCOVER BOOK! THANK YOU.

Date of experience: November 18, 2022

As long I as receive the book I ordered--AS REPRESENTED--a...
November 3rd, 2022
Verified purchase
• Previous review

As long I as receive the book I ordered--AS REPRESENTED--a HARDCOVER copy of The Oxford Shakespeare King Henry VI, Part 1, it's four stars.

Reason I chose this business:

Because Alibris is not WORLD OF BOOKS.

Date of experience: November 3, 2022

Thumbnail of user judithk258
Texas
1 review
0 helpful votes
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May 11th, 2023
Verified purchase
• Updated review

If you know what you are looking for, it is easy to find. I bought two movies (DVD's). But if I couldn't remember the title, I could have found it by naming the stars in it.

Reason I chose this business:

Whenever I sincerely want something, just gotta have it, I know I can find it at Alibris for a decent price.

Date of experience: May 11, 2023

Found most of what I wanted, but before I could check...
September 6th, 2022
Verified purchase
• Previous review

Found most of what I wanted, but before I could check out I lost one of my four items. Oh well, better luck next time. JEK

Reason I chose this business:

I love movies, Alibris has the prices I love. Thank you.

Date of experience: September 6, 2022

I tell everyone I know about Alibris
July 30th, 2021
Verified purchase
• Previous review

I tell everyone I know about Alibris. It is my favorite way to get the best books and movies by mail.

Reason I chose this business:

I've been looking for a book on the colors of horses, and finally found what I want.

Date of experience: July 30, 2021

Thumbnail of user lauric27
Washington
1 review
0 helpful votes
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August 31st, 2022
Verified purchase

Quite a nice site; no fuss, no muss. I was able to find what I wanted easily. I liked that you stated the shipping upfront. And I appreciate that you take PayPal for payment. Thank you.

Reason I chose this business:

Wanted to establish an account with Alibris for future purchases.

Date of experience: August 31, 2022

Thumbnail of user remyr24
Florida
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

You can find rare titles at good prices on this website, but they never show pics of the books.

Reason I chose this business:

You can find rare titles at good prices on this website

Value
Shipping
Quality

Date of experience: July 5, 2024

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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