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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,651 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    682
  • Value
    7767
  • Shipping
    7756
  • Quality
    7755

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,655
Neutral
795
Negative
534
View ratings trends
30
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How would you rate Alibris?

Reviews (93,651)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1124) web site (349) use site (212) credit card (495) billing address (202) coupon code (245) shopping cart (178) email address (83)
Thumbnail of user melissak1545
Georgia
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

Great and thanks for ease of technology. Filter. Price. Details.

Date of experience: July 5, 2024

Thumbnail of user samuelc875
California
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

I didn't receive the correct tracking number until a week later

Well they handed it with a new tracking number

Reason I chose this business:

Cheap and affordable

Service
Value
Shipping
Quality

Date of experience: July 5, 2024

Thumbnail of user marshallc141
Washington
1 review
0 helpful votes
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July 15th, 2024
Verified purchase
• Updated review

Everything about this transaction was great! I'm a satisfied customer.

Value
Shipping
Quality

Date of experience: July 5, 2024

So far, great
April 1st, 2024
Verified purchase
• Previous review

Date of experience: March 22, 2024

Thumbnail of user teresaf331
New York
1 review
0 helpful votes
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March 9th, 2024
Verified purchase
• Updated review

Need to knoe shipping arrival date earlier in the process of ordering. Other websites like eBay trll you onnthe listing immediatrly so you can shop honestly comparatively and make the best choice.

Reason I chose this business:

Good sale price and good shipping price

Date of experience: February 28, 2024

Quick, easy, no issues
October 9th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Cheapest price for used book I searched on Google

Date of experience: October 9, 2022

Quick and straightforward ordering
August 11th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Cheapest price on Google shopping

Date of experience: August 11, 2021

Thumbnail of user bonniew611
California
1 review
0 helpful votes
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July 15th, 2024
Verified purchase
• Updated review

Seems okay, so far. I'll wait till after I receive my order from you.

Reason I chose this business:

Cheapest price for this book.

Date of experience: July 5, 2024

Good and easy
February 3rd, 2024
Verified purchase
• Previous review
Reason I chose this business:

To avoid Amazon!

Date of experience: February 3, 2024

Thumbnail of user lynm167
Georgia
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

This a book I illustrated and want some extras for friends, happy to finally find it here!

Date of experience: July 5, 2024

Thumbnail of user jeffreym931
Illinois
1 review
0 helpful votes
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September 2nd, 2021
Verified purchase

Probably my misunderstanding, but I thought I'd be eligible $4 off due to 2-day sale.

Also, when I continued shopping, items I put in cart were delated that I had only put in minutes before.

Reason I chose this business:

Good price on Lavender Palette, sale

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 3, 2021

Thumbnail of user peterb3218
Virginia
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

Thank you to the seller for a positive book shopping experience.

Value
Shipping
Quality

Date of experience: July 5, 2024

Thumbnail of user vincec176
Pennsylvania
1 review
0 helpful votes
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July 15th, 2024
Verified purchase
• Updated review

Always good! I've been using Alibris, off and on, for years.

Date of experience: July 5, 2024

Always an easy shopping experience
August 11th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Use them fairly regular.

Date of experience: August 11, 2023

Always enjoy coming here, but I have to get out fast!
September 29th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Sometimes, you are the only one with certain books.

Date of experience: September 29, 2021

Fast; as usual!
February 14th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Haven't been there for a while.

Date of experience: February 14, 2021

Thumbnail of user sharonh2995
Arizona
1 review
0 helpful votes
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July 11th, 2024
Verified purchase
• Updated review

Alibris has been my go-to for books for more than 20 years! Always satisfied.

Reason I chose this business:

It's where I always go to buy books.

Date of experience: July 1, 2024

Alibris is my go-to place for ordering books!
June 21st, 2024
Verified purchase
• Previous review

Alibris is my go-to place for ordering books! I have been ordering books from alibris for over 20 years.

Reason I chose this business:

Been using it for years.

Date of experience: June 11, 2024

Thumbnail of user anns1882
Florida
1 review
0 helpful votes
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April 18th, 2024
Verified purchase

Your site is organized so well and it only takes a minute to find what I want! Not so on other book/music sites, that's for sure. 💖

Reason I chose this business:

I was looking for an inexpensive vocal score.

Date of experience: April 8, 2024

Thumbnail of user margod35
Ohio
1 review
0 helpful votes
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March 11th, 2022
Verified purchase

My shopping on line experience with your site was very easy. I happened to stumble across this site when I couldn't get access to another popular site.

Reason I chose this business:

Because it was quick and easy to order.

Date of experience: March 11, 2022

Thumbnail of user donnab2138
Pennsylvania
1 review
0 helpful votes
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April 19th, 2022
Verified purchase
• Updated review

I found the book I wanted quickly. I got an email about $10 off, though, but I couldn't find a way to use it. I would have purchased more if I could have.

Reason I chose this business:

Because of the email.

Date of experience: April 19, 2022

Shipping is too high
December 8th, 2021
Verified purchase
• Previous review

Shipping is too high. I buy online from many vendors. Your shipping fees are high.

Reason I chose this business:

I was looking for a specific book.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 8, 2021

Thumbnail of user jeannek108
Texas
1 review
0 helpful votes
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June 21st, 2021
Verified purchase

Free shipping is confusing. Without having to read your list of eligibles it would help to see immediately if the item selected is eligible. If it already is, I, missed it, and apologize.

Date of experience: May 22, 2021

Thumbnail of user joanb754
Pennsylvania
1 review
0 helpful votes
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November 25th, 2021
Verified purchase

DO NOT store my credit card. I've said this before. IF in fact I said yes at some point, I was not aware what I was doing. I repeat. DO NOT store my credit card.

Reason I chose this business:

My good experience with finding what I want and good dependable response and delivery keeps me coming back.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 26, 2021

Thumbnail of user mildredh103
Missouri
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

I signed up to get a coupon. The only action taken was for you to get my o formation. There was no where to write in or use the coupon code. Quite scammish.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 2, 2023

Thumbnail of user shernakayh
Georgia
2 reviews
0 helpful votes
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March 1st, 2022
Verified purchase

I love Alibris. They were recommended to me by a coworker years ago. I've been using them since. I love buying books from this site. I've also recommended them to friends and family.

Reason I chose this business:

I’ve been a customer for years.

Date of experience: March 1, 2022

Thumbnail of user chandram51
Pennsylvania
1 review
0 helpful votes
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May 24th, 2022
Verified purchase
• Updated review

Shipping cost need to be more clear prior to purchase when I see a book I like I want to know clearly is it free shipping or not?! As soon as I see the book on display before I even order it.

Reason I chose this business:

Coupon sucked me in. Didn’t even save much☹️

Date of experience: May 24, 2022

Easy to find just the right book at just the right...
March 8th, 2022
Verified purchase
• Previous review

Easy to find just the right book at just the right price!

Date of experience: March 8, 2022

Thumbnail of user evelynh187
South Carolina
1 review
0 helpful votes
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September 23rd, 2021
Verified purchase

I wanted to buy another book and could not return to shopping. I had to put them on my wishlist then move to checkout... a lot of unnecessary work on a cellphone. Evelyn

Reason I chose this business:

I thought I was getting a good deal on a Smith Wigglesworth book. But after shipping was added, I see how you can sell them so cheap.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 24, 2021

Thumbnail of user pmr
District of Columbia
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

The book was described accurately at a reasonable price. I was able to find the book I wanted that wasn't available on other sites.

Reason I chose this business:

I can get out of print books.

Value
Shipping
Quality

Date of experience: June 3, 2024

Thumbnail of user sandye85
Pennsylvania
2 reviews
0 helpful votes
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August 9th, 2021
Verified purchase

Very good. Just had a tough time finding all books in series. I had to have names of books instead of just typing in cape light series from Thomas Kinkade and Katherine Spencer.

Reason I chose this business:

Great prices

Date of experience: August 9, 2021

Thumbnail of user micheallynnr
Illinois
1 review
0 helpful votes
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October 24th, 2021
Verified purchase

Couldn't find 1 book, had them search for it & it was in my order before I checked out. It was wonderful. I got all 8 of the books I wanted in 1 order. Thank you so much.

Reason I chose this business:

I ordered most of Mary Higgins Clark's books from you & it was a great experience. Why would I use anyone else!

Date of experience: October 24, 2021

Thumbnail of user jamesw6987
Georgia
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

The site was easy to navigate and it was a simple affair to make my purchase and check out.

Reason I chose this business:

I chose this site because I wanted specific edition of a college textbook and it had it in stock.

Date of experience: July 4, 2024

Thumbnail of user jodie75
Colorado
2 reviews
0 helpful votes
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April 5th, 2023
Verified purchase
• Updated review

We are a homeschooling family of big readers. I always check alibris first Because I can usually find what we need for a fraction of the price of new books.

Date of experience: April 5, 2023

I always look on Alibris FIRST because they have such...
January 24th, 2023
Verified purchase
• Previous review

I always look on Alibris FIRST because they have such a wide selection and prices are SO good! Why buy new?!

Reason I chose this business:

I knew I could find what I was looking for at a much better price than any new bookstore.

Date of experience: January 24, 2023

I am always happy with the selection and prices I find...
January 9th, 2022
Verified purchase
• Previous review

I am always happy with the selection and prices I find on Alibris.

Reason I chose this business:

Best selection and prices

Date of experience: January 9, 2022

I love finding books on this site!
December 8th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Best prices

Date of experience: December 8, 2021

Thumbnail of user elizabethb1928
New York
1 review
0 helpful votes
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June 5th, 2024
Verified purchase
• Updated review

Found (difficult-to-find) books and ordering was easy. As usual, I wish shipping charges were cheaper...

Reason I chose this business:

Difficult to find books

Date of experience: May 26, 2024

I don't understand why only one bookseller went to...
September 16th, 2023
Verified purchase
• Previous review

I don't understand why only one bookseller went to consolidated shipping. I had two different booksellers that I bought more than one book from in this order. (#******* - Elizabeth Brinker ph. *******207.

Reason I chose this business:

Because I couldn't get a book I wanted through Thrift Books.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 17, 2023

Good, but the shipping sure adds up...
April 24th, 2023
Verified purchase
• Previous review

Good, but the shipping sure adds up...

Reason I chose this business:

Several books available from same source.

Date of experience: April 24, 2023

I am disappointed that when you order several books...
October 28th, 2021
Verified purchase
• Previous review

I am disappointed that when you order several books from the same seller, they charge shipping individually for each item. Not very sales-friendly!

Reason I chose this business:

Found books that I was looking for...

Date of experience: September 28, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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