Alibris has a rating of 4.7 stars from 93,647 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I had recieved a book as a gift and my dogs found it first and ruined it for me. So I decided to order a new one. I was happy to find it here at a great price! Feeling better about my book!
Date of experience: July 26, 2022
Good except it didn't allow my 5 dollar off coupon which I was planning on using due to money is tight because I'm on disability and a strict income and I was buying the movies for my grandkids.
Date of experience: May 9, 2022
You really need to take off the Captcha coming from Goodreads. Alibris is now the last place I check because of the awkwardness of accessing your site from Goodreads.
Because other outlets didn't have it.
Date of experience: May 9, 2022
I think if you order movies from the same seller you should get a discounts on shipping. $4.99 for each item is expensive.
Nice prices on movies and books
Date of experience: April 5, 2024
Great selection.
Date of experience: March 23, 2024
Date of experience: April 12, 2022
Reliable and great prices
Date of experience: December 14, 2021
II love Alibris! They have a great variety of books and movies and excellent prices
Prices and selections
Date of experience: November 27, 2021
I love Alibris they have great selections and awesome prices
Date of experience: September 15, 2021
I like your selection and prices and shipping isn't outrageous like some places.
You had what I was looking for
Date of experience: September 7, 2021
Alibris has the best selections and great price love shopping here
Great prices
Date of experience: April 8, 2021
The shopping experience I had was amazing! I had searched for a Benjamin Banneker book for years and was unable to find one in print. Also, the offer for a $300 yearly coupon was too good to pass up.
Date of experience: February 23, 2022
Alibris has a very user friendly web site. Excellent packaging and quick shipping - very reasonable prices for materials and shipping. What more could a booklover want?
I knew I'd have a good chance of finding what I was looking for. Alibris is always my first choice when I'm looking for books.
Date of experience: November 8, 2022
You make it very easy to find whatever title you're seeking.
Past performance - always excellent.
Date of experience: October 4, 2022
Website is not easy to navigate. It freezes. I couldn't find the shopping cart, had to add another book to get to checkout and the. Delete thee tea book.
Had the book I was looking for
Date of experience: June 15, 2023
The book was at the best price that I could find. The prices varied greatly on different book order sites.
Shopped around for best price for an expensive book.
Date of experience: May 23, 2024
State code requires entry from manual entry instead of prescribed automatic entry
Also, continually borthering me with matters that I do not have time or patience for. PERIOD.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 22, 2022
When I left the order screen to check a review of Alibris, I lost access to my order on my Android. When I started over, it did find my order, but it should have remained visible.
A Google search for the book I needed
Date of experience: May 14, 2022
Purchased a CD from Alibris that certainly wasn't cheap, instead I got sent a dirty, broken cassette tape. Emailed Alibris, no response for 3 weeks.
I messaged their Facebook page and got an instant response (I initially asked a sales-related question and funnily enough they replied almost instant because they obviously didn't know it was me contacting them to complain), I then mention my issue and that I have been ignored and the advisor palms me off to their "email team"…
About 10 minutes later I receive an email from "Ryan Warner" a rude worker who claimed "they never received" my original message and then he rather condescendingly sent me a link to where I "should have" contacted them… The irony is, it's the same link I used originally 3 weeks ago! I mentioned this to Ryan and even sent him a screenshot of Alibris acknowledging receipt of my enquiry and guess what? Ryan didn't mention it again (or bother to apologise) when I exposed his lies, he just threw a measly £4 coupon at me hoping I would go away… Well here I am
Alibris employees - How about you don't ignore peoples messages for 3 weeks and then claim you never received them instead of just being honest and apologising.
Shocking service and I'm spreading the word far and wide.
Products used:
None
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 16, 2023
I visit Alibris only occasionally, and have for 30 years, and with this visit I see why I keep coming back. What I need is here, and easy to get.
Looking for psychoanalysis books
Date of experience: May 22, 2024
I put in for a search of a old old book and here it is about 1 week later. They have it. Book about extreme institutionalize racism throughout Britain in the 70s and 80s.
They found my requested book
Date of experience: February 6, 2021
Thank You All for such a wonderful experience. Happy Holidays to you all.Please send a special thank you to the wed site that was so hrlpful to me in making this purchase a success.
Date of experience: November 28, 2022
I would like an easy way to see shipping costs to Canada before sale, perhaps you have it and I did not see it - but it owuld be handy to have a ballpark cost
Date of experience: January 31, 2023
The shopping experience was quick and easy. I knew a topic but not a particular author, and Alibris did the rest!
I always check Alibris before buying any book!
Date of experience: May 22, 2024
Alibris is my number one stop when buying books!
Date of experience: March 15, 2023
It was difficult initially to find the book by the IBSN, but once google'd the site popped up. The site is easy to use and like other related book options that relate to topic.
https://www.gettextbooks.com/isbn/*******844/ Referred me through Google.
Date of experience: July 5, 2023
When I signed in, my cart emptied and I could not recall the 3rd title I had selected. I also found I was unable to easily moved back from the cart to continue shopping.
Price and selection of desired titles.
Date of experience: February 13, 2023
I enjoy this company very fast and easy just wish it had a estimated time and date when the package was going to be arriving
Vampire diaries was hard to come by walmart did have them but was in a box for 71 dollars and didn't really wanna pay that. I tried Amazon they didn't have the last two episodes so I tried alibris and the prices where cheaper
Date of experience: April 4, 2024
Smooth shopping experience. Thank you for the low prices!d
Librarian recommendation.
Date of experience: July 4, 2024
I decided to remove both plastic and paper covers so there would be no sign of library markings.
I truly appreciate the price. It is worth it.
Date of experience: July 4, 2024
Happy to find this book at a very reasonable price as my library system does not have it available
My library does not have this title and I would like to use it for research.
Date of experience: July 4, 2024
Very easy to find exactly what I'm looking for; accurate description of content and condition as well as great bargains.
Date of experience: June 21, 2024
You have all the titles I need for my research project. Ordered a couple today. Plan to order the others in January
Date of experience: December 28, 2022
They always have unusual books for a great price, fast shipping
They had the book I wanted
Date of experience: July 4, 2024
Can't beat the prices on used books and they usually arrive quicker than expected.
Selection, price, shipping times
Date of experience: July 4, 2024
Great selection to choose from. Quality suppliers. Don't appreciate exorbitant shipping charges.
Always able to meet my needs. My "go to" supplier for books.
Date of experience: July 4, 2024
Quick... easy... almost always have the titles I'm looking for.
Best inventory.
Date of experience: January 26, 2022
We love browsing books, drinking coffee, and talking with people who love good stories.
Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.