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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,625 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    682
  • Value
    7748
  • Shipping
    7737
  • Quality
    7736

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,752
Neutral
798
Negative
534
View ratings trends
30
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How would you rate Alibris?

Reviews (93,625)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1123) web site (349) use site (212) credit card (495) billing address (202) coupon code (244) shopping cart (178) email address (83)
Thumbnail of user trishr89
Massachusetts
1 review
0 helpful votes
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July 6th, 2024
Verified purchase
• Updated review

Excellent search results and good descriptions of the dictionaries and novel.

Reason I chose this business:

Have had excellent experiences in the past, and the prices are extremely reasonable.

Date of experience: June 26, 2024

Easy to search for book titles, musicians, and classical...
February 21st, 2024
Verified purchase
• Previous review

Easy to search for book titles, musicians, and classical music works.

Reason I chose this business:

Wanted the Lost Mill Village of Middlesex Fells publication for a reasonable price.

Date of experience: February 21, 2024

Xxx zzz xxxx
December 16th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Good choices and prices

Date of experience: December 16, 2023

Very Good
October 2nd, 2023
Verified purchase
• Previous review
Reason I chose this business:

Good search engine, good range of selections

Date of experience: October 2, 2023

For two items I substituted 4.49 shipping
April 28th, 2022
Verified purchase
• Previous review

For two items I substituted 4.49 shipping. For one item I still saw 7.99 for shipping. $4.49 for shipping is already outrageous. I certainly won't pay more than that!

Date of experience: March 29, 2022

Generally good
March 16th, 2022
Verified purchase
• Previous review

Generally good. But I hate it when I seller says "Good," but doesn't give any details. Also, shipping costs are quite high. There should be a reduced price for bulk purchases -- even though the books are sent from separate places. --T

Reason I chose this business:

Good search capabilities and good prices.

Date of experience: March 16, 2022

Thumbnail of user melissap2011
Wyoming
1 review
0 helpful votes
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February 5th, 2024
Verified purchase

App is pretty slow and sometimes not sure if it's actually doing anything or not. Then it dumped my cart for no reason. Still can't beat the prices

Reason I chose this business:

Great value overall

Date of experience: February 5, 2024

Thumbnail of user susanp1865
Colorado
1 review
0 helpful votes
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February 10th, 2024
Verified purchase
• Updated review

Found the book I have been searching for quickly and payment was easy to do. Always a pleasure to shop w/Alibris

Date of experience: February 10, 2024

I can always find the books I am looking for at a reasonable...
October 10th, 2021
Verified purchase
• Previous review

I can always find the books I am looking for at a reasonable price.

Reason I chose this business:

It was the only online site that had the book I was looking for.

Date of experience: October 10, 2021

Thumbnail of user alaind46
France
2 reviews
0 helpful votes
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March 29th, 2024
Verified purchase

I was annoyed by a window which would constantly pop up, suggesting me to active a 2.4% reimbursement. I could not get rid of it.

Reason I chose this business:

Because of the price of the book I was looking for.

Date of experience: March 19, 2024

Thumbnail of user michaelr7132
Indiana
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Do you want me to say that you're the best thing in the world too many restrictions on your site

Reason I chose this business:

Cuz I'm a drunk

Date of experience: June 4, 2024

Thumbnail of user dawnb1507
California
1 review
0 helpful votes
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February 26th, 2024
Verified purchase

Amazing website with books that cannot be found elsewhere. Website & checkout are very user friendly. Love this site!

Reason I chose this business:

To find Ray Bradbury books on CD for upcoming
Ing roadtrip.

Date of experience: February 26, 2024

Thumbnail of user andrewy604
California
1 review
0 helpful votes
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May 20th, 2024
Verified purchase

The packaging for the books was not sufficient, the books could be seen through the packaging and the corners were damaged.

Reason I chose this business:

The prices were cheaper than other options

Value
Shipping
Quality

Date of experience: May 10, 2024

Thumbnail of user karenk3521
Canada
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

Quick, easy and I got exactly what I was looking for. Thank you.

Reason I chose this business:

I have always been pleased with the service, quick delivery and excellent selection of books and DVDs that are otherwise unavailable elsewhere.
Old books never grow old and should not be forgotten.

Date of experience: June 24, 2024

Thumbnail of user eds936
Connecticut
1 review
0 helpful votes
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July 4th, 2024
Verified purchase
• Updated review

Book price good
Shipping more than I thought
Also you have a good selection of this author

Date of experience: June 24, 2024

Quick and easy to find what i wanted books very cheapshippi...
May 15th, 2022
Verified purchase
• Previous review

Quick and easy to find what i wanted books very cheap
Shipping more than i thought more than price of both books

Reason I chose this business:

Couldn't find the books anywhere else

Date of experience: May 15, 2022

Thumbnail of user almac192
Washington
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

I love Alibris! It's great in and of itself and it's even greater to not support Amazon!

Date of experience: June 25, 2024

Thumbnail of user janeth2277
Utah
2 reviews
0 helpful votes
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July 6th, 2024
Verified purchase

Easy to order -- and your 5 star rating made it easy to chose you

Reason I chose this business:

Price for good as new book. There were two companies I was looking at and yours was about a dollar more expensive, but your rating was a 5 and the other was only 3.5 or something, so I chose you.

Date of experience: June 26, 2024

Thumbnail of user michaelh6676
Florida
1 review
0 helpful votes
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February 21st, 2024
Verified purchase
• Updated review

After ordering from alibris for years, they made me change my password, lost my order, and had to start over. Not a pleasant experience.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 27, 2024

Great price, shipping seemed high since 2 books were...
October 4th, 2023
Verified purchase
• Previous review

Great price, shipping seemed high since 2 books were coming from the same store.

Reason I chose this business:

They had the book I wanted at a good price.

Date of experience: October 4, 2023

Shipping for a $1.53 book of $4.49 is exorbitant
April 5th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Only source.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: March 6, 2023

Thumbnail of user bettyj593
Iowa
2 reviews
0 helpful votes
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July 5th, 2024
Verified purchase
• Updated review

I pushed the wrong button and ordered before I used my coupon.

Reason I chose this business:

Usually the most affordable.

Date of experience: June 25, 2024

I love the little Alibris truck
April 19th, 2024
Verified purchase
• Previous review

I love the little Alibris truck. It helps me know just how much I spending.

Reason I chose this business:

My wish list is here

Date of experience: April 9, 2024

They have so many of the books I was looking for
March 8th, 2024
Verified purchase
• Previous review
Reason I chose this business:

Inexpensive in go to new condition.

Date of experience: March 8, 2024

It is so easy to fine free shipping books
January 18th, 2024
Verified purchase
• Previous review

It is so easy to fine free shipping books. Love it.

Reason I chose this business:

Cheeper books

Date of experience: January 18, 2024

FREE SHIPPING IS GREAT!
December 16th, 2022
Verified purchase
• Previous review

Date of experience: December 16, 2022

Was nice to have a chance to lower the cost of the...
September 6th, 2021
Verified purchase
• Previous review

Was nice to have a chance to lower the cost of the books I ordered. Every little bit helps to get more books.

Reason I chose this business:

Lower prices than Amazon

Date of experience: September 6, 2021

Loved the offered consolidated shipping
June 13th, 2021
Verified purchase
• Previous review

Loved the offered consolidated shipping. I was hoping for something like that.

Reason I chose this business:

Recommended to me by a friend as the best used online book store.

Date of experience: June 13, 2021

Thumbnail of user karlh389
Kentucky
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

I searched for Yeats for a particular CD. Alibris had it. A+.

Reason I chose this business:

Had what I was looking for.

Value
Shipping
Quality

Date of experience: June 25, 2024

Thumbnail of user royr591
New York
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase
• Updated review

Very satisfying. Always get what I want at a fair price, a thumbs up.

Reason I chose this business:

For their popularity.

Date of experience: June 22, 2024

Very good
June 24th, 2024
Verified purchase
• Previous review

Very good. Will buy from again, I have ordered from Alibris before.

Reason I chose this business:

Because of their reputation.

Date of experience: June 14, 2024

Thumbnail of user deborahr1101
Alabama
3 reviews
0 helpful votes
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July 2nd, 2024
Verified purchase
• Updated review

I have ordered many time through Alibris and have not been disappointed. Great service

Reason I chose this business:

Best Price and condition.

Date of experience: June 22, 2024

Thank you
April 23rd, 2024
Verified purchase
• Previous review

Thank you. Easy-peasy.

Date of experience: April 13, 2024

Thank you
April 23rd, 2024
Verified purchase
• Previous review

Thank you. Easy-peasy.

Date of experience: April 13, 2024

I like the ease in ordering here
January 20th, 2024
Verified purchase
• Previous review

Date of experience: January 20, 2024

Thanks for good service all these years
December 22nd, 2023
Verified purchase
• Previous review
Reason I chose this business:

Best price for condition.

Date of experience: December 22, 2023

Smooth process
November 17th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Lowest cost no Amazon.

Date of experience: November 17, 2023

Easy shopping
October 8th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Best price for best condition

Date of experience: October 8, 2023

I like the check-out page
July 10th, 2023
Verified purchase
• Previous review

Date of experience: July 10, 2023

I continue to find Alibris a user friendly website
July 5th, 2023
Verified purchase
• Previous review

I continue to find Alibris a user friendly website. Thank you.

Reason I chose this business:

Price and quality

Date of experience: July 5, 2023

I have been shopping and selling with Alibris since...
May 22nd, 2023
Verified purchase
• Previous review

I have been shopping and selling with Alibris since 1996. Reliable and accurate.

Reason I chose this business:

Best price for the best condition.

Date of experience: May 22, 2023

The checkout ease is appreciated
February 23rd, 2023
Verified purchase
• Previous review

Date of experience: February 23, 2023

We have been shopping with Alibris for many years
February 12th, 2023
Verified purchase
• Previous review

We have been shopping with Alibris for many years. I appreciate the format.

Reason I chose this business:

Best price.

Date of experience: February 12, 2023

Great format
February 5th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Long time user

Date of experience: February 5, 2022

User friendly
September 11th, 2021
Verified purchase
• Previous review

User friendly. Quick checkout.

Date of experience: September 11, 2021

This was a swift and satisfying purchase
June 24th, 2021
Verified purchase
• Previous review
Reason I chose this business:

We sell through Alibris

Date of experience: June 24, 2021

Thumbnail of user laurad822
Wisconsin
2 reviews
0 helpful votes
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July 2nd, 2024
Verified purchase
• Updated review

Always wonderful service and quick and efficient delivery, I've been using alibris for years!

Reason I chose this business:

It’s where I always search for my books!

Value
Shipping
Quality

Date of experience: June 22, 2024

My favorite book website, always quick and almost always...
July 9th, 2023
Verified purchase
• Previous review

My favorite book website, always quick and almost always have what I'm looking for!

Date of experience: July 9, 2023

I always use Alibris for the convenience and expedited...
August 19th, 2022
Verified purchase
• Previous review

I always use Alibris for the convenience and expedited shipping! Love Alibris!

Date of experience: August 19, 2022

Thumbnail of user nicos55
California
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

It has good insights on the accounts of the sailors from the Essex and what they've been through after a bull sperm whale rammed the ship.

Reason I chose this business:

Good price and great choice of selection when it comes to condition.

Value
Shipping
Quality

Date of experience: April 23, 2024

Thumbnail of user nancyb2789
Kansas
1 review
0 helpful votes
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May 20th, 2024
Verified purchase
• Updated review

Your interface is a bit clunky, but it gets the job done. I very much appreciate being able to buy used books from independent sellers.

Reason I chose this business:

I'd rather support indie sellers than give my money to you-know-who.

Date of experience: May 10, 2024

Love y'all!
December 1st, 2023
Verified purchase
• Previous review
Reason I chose this business:

Value & quality, independent sellers

Date of experience: December 1, 2023

Always good
October 4th, 2023
Verified purchase
• Previous review

Always good. Interface is clunky, but it doesn't matter. I just appreciate having an independent source of used books.

Reason I chose this business:

I always use it to buy used books.

Date of experience: October 4, 2023

You're my go-to used bookstore!
May 18th, 2022
Verified purchase
• Previous review

Date of experience: May 18, 2022

I've had very good luck with the quality of books I've...
May 8th, 2022
Verified purchase
• Previous review

I've had very good luck with the quality of books I've received in previous orders. It's easy to find what I'm looking for and the availability, even of obscure titles, is amazing.

Reason I chose this business:

I refuse to buy from Amazon-owed platforms, so Alibris is my go-to for used books. Would I love to buy only new books from my local independent bookseller? Of course. But there are many items I can't get from them and I can't always afford to buy new, so Alibris has become a regular part of my book-buying habits.

Date of experience: May 8, 2022

Thumbnail of user kathym2397
Arkansas
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

Am a frequent purchaser from Alibris. Inventory is always good and deliveries are always fast. Highly recommend.

Reason I chose this business:

Regular customer

Date of experience: March 28, 2024

Thumbnail of user janicem1951
Australia
1 review
0 helpful votes
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June 29th, 2024
Verified purchase

Very good so far. I look forward to seeing how long it' takes to arrive.

Date of experience: June 19, 2024

Thumbnail of user diannem472
Tennessee
1 review
0 helpful votes
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February 20th, 2024
Verified purchase
• Updated review

Piece of cake! Plus, Alibris had something I have looked all over for, but no one else had. And at a great price, from a top-notch seller!

Reason I chose this business:

Alibris had something I have looked all over for, but no one else had. And at a great price, from a top-notch seller! With choices & excellent descriptions.

Date of experience: February 20, 2024

You have what I want, at a good price, with lots of...
October 29th, 2023
Verified purchase
• Previous review

You have what I want, at a good price, with lots of options, & it's easy to find.
You and your website designers & programmers are doing a great job.
Thank you.

Reason I chose this business:

You had exactly what I was looking for.

Date of experience: October 29, 2023

Thumbnail of user wayneh927
Minnesota
1 review
0 helpful votes
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January 20th, 2024
Verified purchase

The selection process of choosing new titles could be made easier if one was allowed to arrange your list of choices by "published date".

Reason I chose this business:

Good experiences when purchasing books

Date of experience: January 20, 2024

Thumbnail of user shannah67
Texas
1 review
0 helpful votes
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May 14th, 2024
Verified purchase
• Updated review

Great service, I am very happy with my order. I do remember reading this book when I was very young, great memories of a classic story..

Reason I chose this business:

Find a rare book

Value
Shipping
Quality

Date of experience: May 4, 2024

Speedy delivery
December 12th, 2023
Verified purchase
• Previous review
Reason I chose this business:

It have some items I can find here

Date of experience: December 12, 2023

First time trying this website, hoping to get the rare...
December 6th, 2023
Verified purchase
• Previous review

First time trying this website, hoping to get the rare theatrical version I couldn't find on some famous websites like EBay or Amazon.

Reason I chose this business:

Just curious.

Date of experience: December 6, 2023

Thumbnail of user randalls531
Georgia
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

Book had a tear in the cover and the seller responded immediately and replaced the book.

Value
Shipping
Quality

Date of experience: June 26, 2024

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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