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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,612 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    682
  • Value
    7739
  • Shipping
    7728
  • Quality
    7727

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,765
Neutral
799
Negative
537
View ratings trends
30
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How would you rate Alibris?

Reviews (93,612)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1123) web site (349) use site (212) credit card (495) billing address (202) coupon code (244) shopping cart (178) email address (83)
Thumbnail of user avisc22
New Mexico
1 review
0 helpful votes
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January 28th, 2024
Verified purchase
• Updated review

I would have liked my shopping cart to not empty when I went through the sign-in and forgotten password loops.

Reason I chose this business:

I felt there was a high probability of finding the book I was looking for, rather than an altered reprint.

Date of experience: January 28, 2024

Getting logged in and changing my password and then...
September 18th, 2023
Verified purchase
• Previous review

Getting logged in and changing my password and then not finding the items I was interested in without searching all over and still not finding the original seller, well, it was a hassle. One of the original books I never found in the condition I wanted.

Reason I chose this business:

I had made a list of books from my collection which I am missing, and found some more by the same author.

Date of experience: August 19, 2023

Thumbnail of user jamesl4763
California
1 review
0 helpful votes
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January 28th, 2024
Verified purchase

Great price for a very good condition used book. Easy to fill in credit card data and name and address.

Reason I chose this business:

Price was great

Date of experience: January 28, 2024

Thumbnail of user jeraldc32
Wisconsin
1 review
0 helpful votes
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January 6th, 2024
Verified purchase

Other than Amazon, this book was hard to find but my local small bookstore recommended Alibris and it was pretty easy from there.

Reason I chose this business:

Because of a recommendation from a small bookstore here and the fact that I hate Amazon.

Date of experience: January 6, 2024

Thumbnail of user donnak1813
Washington
1 review
0 helpful votes
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January 7th, 2024
Verified purchase

I usually shop for books on ebay but this is every bit as easy so I will consider shopping with Alibris now!

Reason I chose this business:

I got a coupon and it reminded me of your business.

Date of experience: January 7, 2024

Thumbnail of user prudencem13
Maryland
1 review
0 helpful votes
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January 9th, 2022
Verified purchase

The cost of the book is so complicated between tax coupon shipping and dealoz cashback. Not straightforward. Shipping on Dealoz not same as on Alibris

Reason I chose this business:

Lowest price on Dealoz

Date of experience: December 10, 2021

Thumbnail of user pame116
Ohio
2 reviews
0 helpful votes
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July 3rd, 2024
Verified purchase
• Updated review

Your cite was easy to navigate and I found everything I wanted. Thanks!

Reason I chose this business:

Used it before

Date of experience: June 23, 2024

It was easy
May 12th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Needed to find cheap books

Date of experience: May 12, 2021

Thumbnail of user lawrenceb988
New Jersey
1 review
0 helpful votes
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December 29th, 2023
Verified purchase

Fast and Easy. I gave you my email however I never got the $5 credit gift at checkout. There was no promo code

Reason I chose this business:

You have the books i wanted

Date of experience: December 29, 2023

Thumbnail of user rosel757
New Jersey
1 review
0 helpful votes
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January 3rd, 2024
Verified purchase

Great selection & best prices for popular chef's cookbook. Will return again & also recommend to friends. Thank you so very much.

Reason I chose this business:

Google search.

Date of experience: January 3, 2024

Thumbnail of user alane417
GB
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

Poor website design, difficult to use on Android (links intermittently don't work). Loss of connection loses the link to an extant orderable book.

Reason I chose this business:

It's the place I can find the book I need

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: March 26, 2024

Thumbnail of user karaz17
Indiana
3 reviews
0 helpful votes
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January 8th, 2024
Verified purchase
• Updated review

Found a used book in adequate condition for a very competitive price and then saved another $1 with promotion. Thank you

Reason I chose this business:

Googled book and author. Alibris had best price.

Date of experience: January 8, 2024

Very user-friendly site
November 14th, 2022
Verified purchase
• Previous review

Very user-friendly site. I was able to see condition of book, the original sale price along with the price i'd pay and shipping costs. No surprises.

Reason I chose this business:

Found almost by accident. Alibris has never popped up before when i've looked for a book--what is your niche?

Date of experience: November 14, 2022

Thumbnail of user cyrilm45
Massachusetts
1 review
0 helpful votes
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July 4th, 2024
Verified purchase
• Updated review

Easy and quick and I add words because you require 50 characters

Reason I chose this business:

Used books are cheaper and part of the reuse economy

Date of experience: June 24, 2024

I am always caught off guard by the low cost of the...
September 14th, 2023
Verified purchase
• Previous review

I am always caught off guard by the low cost of the books and the high cost of shipping!

Reason I chose this business:

I support the used book economy for environmental and budgetary reasons

Date of experience: September 14, 2023

Site is relatively easy to use
December 3rd, 2021
Verified purchase
• Previous review

Site is relatively easy to use. Thanks! But 10 dollars in books has 18 dollars in shipping? Wow!

Reason I chose this business:

I like to support used book sellers

Date of experience: December 3, 2021

I am happy to support re-sale of used books!
October 18th, 2021
Verified purchase
• Previous review
Reason I chose this business:

I am happy to support re-sale of used books! And I needed to find several books not easily obtainable locally, used.

Date of experience: October 18, 2021

Relatively easy to use, happy to be directed to used...
September 1st, 2021
Verified purchase
• Previous review

Relatively easy to use, happy to be directed to used book sellers nationwide

Reason I chose this business:

Used books save me money, re-purpose books no longer wanted elsewhere (environmental)

Date of experience: September 1, 2021

Thumbnail of user jsyw
Italy
1 review
0 helpful votes
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February 16th, 2024
Verified purchase

The Alibris website surreptitiously signs one into their mailing list rather than having customers opt in. Let the buyer beware!

Reason I chose this business:

I have had enough of Amazon, too much actually.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 23, 2024

Thumbnail of user francesr585
Florida
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Quick, easy, looks like great inventory, easy to compare prices

Reason I chose this business:

You had the book and for the better price

Date of experience: June 25, 2024

Thumbnail of user caroleb393
California
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase
• Updated review

I only wish that there was an option for the someone to notify me when the items were received/ or expect to be delivered.

Reason I chose this business:

Tradition (a retired Librarian)

Date of experience: March 24, 2024

I wasn't given an opportunity to enter the coupon code...
October 19th, 2022
Verified purchase
• Previous review

I wasn't given an opportunity to enter the coupon code of YARN for my discount!

Reason I chose this business:

Tradition - I’m a retired Librarian.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 19, 2022

Thumbnail of user jenniferr3451
Oregon
2 reviews
0 helpful votes
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December 16th, 2023
Verified purchase

Everytime I'm doing research or brushing up on a subject, I turn to this site to get all my books! They always come through! Love!

Date of experience: December 16, 2023

Thumbnail of user marguerited63
Alabama
1 review
0 helpful votes
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February 10th, 2024
Verified purchase

I love it! Have always done so -- filled in collections through ALibris many times! Thanks for staying in business!

Reason I chose this business:

Loking for something Amazon did n

Date of experience: February 10, 2024

Thumbnail of user marim273
Michigan
1 review
0 helpful votes
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December 18th, 2023
Verified purchase

So far, the ordering process has been easy. Found the books I wanted and ordered without issue. Now, let's see how shipping/receiving goes.

Reason I chose this business:

They had the two books I wanted.

Date of experience: December 18, 2023

Thumbnail of user robertaf160
Washington
1 review
0 helpful votes
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March 3rd, 2024
Verified purchase

Fast, easy, quick, and the prices are very good and turn around from order to receiving item(s) great.

Reason I chose this business:

Amazon was more expensive for the same item.

Value
Shipping
Quality

Date of experience: March 3, 2024

Thumbnail of user jeromec352
Michigan
1 review
0 helpful votes
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November 4th, 2024
Verified purchase

Easy easy easy easy easy easy easy easy easy, easy, easy, easy

Reason I chose this business:

Looking for new Trump book

Date of experience: October 25, 2024

Thumbnail of user carlh334
Arizona
3 reviews
0 helpful votes
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December 11th, 2023
Verified purchase
• Updated review

Alibris is the best! It's been my go-to book store for over 15 years and I just really appreciate what you guys have put together here. Thank you

Reason I chose this business:

Always great prices.

Date of experience: December 11, 2023

Great store!
September 22nd, 2023
Verified purchase
• Previous review

Great store! I have used this online store for at least 2 decades, therabouts. Love the pricing, quick service and you guys have EVERYTHING! Love it! Thank you

Reason I chose this business:

My goto book store.

Date of experience: September 22, 2023

This is the greatest Book Store on earth!
June 22nd, 2023
Verified purchase
• Previous review

This is the greatest Book Store on earth! I love you guys! I have given this website to all of my doctoral students, Master's students, employees, family and friends because THIS IS THE BOOK PLACE! Thanks for everything

Reason I chose this business:

Always have.

Date of experience: June 22, 2023

Love, love, love this store
April 15th, 2023
Verified purchase
• Previous review

Love, love, love this store. I've been shopping here for over 20 years. Started way back in grad school where I found amazing items at great prices, ALL OF THE TIME! I still shop here. Best online bookstore, and my personal favorite of all bookstores.
Dr. H

Date of experience: April 15, 2023

I've been shopping here for about 17 years
September 25th, 2022
Verified purchase
• Previous review

I've been shopping here for about 17 years. I love the books and prices. Shipping is getting more expensive but such is life. Love this place! I have recommended this place to all my employees, and patients. Thank you

Date of experience: September 25, 2022

Love Alibris
September 29th, 2021
Verified purchase
• Previous review

Love Alibris. I've been a customer for over 10 years. As a Behavioral Health Doctor and part-time hobbyist, I find some many great titles in your selections. Thank you

Reason I chose this business:

Alibris is my go-to book seller, always!

Date of experience: September 29, 2021

Easy, affordable, always reliable
May 29th, 2021
Verified purchase
• Previous review

Easy, affordable, always reliable. Thank you

Reason I chose this business:

I've been using Alibris for many years! Great business.

Date of experience: May 29, 2021

Thumbnail of user danv533
Kansas
1 review
0 helpful votes
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December 12th, 2023
Verified purchase
• Updated review

Aas always, really good. Thanks for keeping good books in circulation. May God bless you with an abundance of faith, hope and love.

Reason I chose this business:

Lots of good books, easy to navigate site.

Date of experience: December 12, 2023

Always nice to get good books from you
August 2nd, 2023
Verified purchase
• Previous review

Always nice to get good books from you. Dont know how to use the coupons you send but thanks anyway.

Reason I chose this business:

You have books i like

Date of experience: August 2, 2023

Thumbnail of user clairem598
TT
2 reviews
0 helpful votes
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July 5th, 2024
Verified purchase
• Updated review

The books were received in good time and were all in great condition.

Reason I chose this business:

I have been a patron for over ten years. I find the service to be very reliable. There was one occasion some years ago where a book came with pages missing. That was the only time. Good work!

Value
Shipping
Quality

Date of experience: June 25, 2024

Very user-friendly, and my purchase records are kept...
September 24th, 2023
Verified purchase
• Previous review

Very user-friendly, and my purchase records are kept well and safely.

Date of experience: September 24, 2023

Thumbnail of user larrys2154
Canada
1 review
0 helpful votes
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November 29th, 2023
Verified purchase

Was really quick and easy to order - my first time. Would be 5 stars if shipping estimate had not been way below actual shipping cost.

Reason I chose this business:

Had an unusual book I recently discovered was written by my grandfather's sister's son!

Date of experience: November 29, 2023

Thumbnail of user connorg124
Missouri
1 review
0 helpful votes
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January 17th, 2024
Verified purchase

Very helpful information and selections. Much better than most other sites I browse for cheap but quality selections in books.

Reason I chose this business:

Needing textbooks for grad school

Date of experience: January 17, 2024

Thumbnail of user tims1956
Texas
1 review
0 helpful votes
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December 21st, 2023
Verified purchase

Some items selected did not show up in cart, so after order was placed I needed to return an place another order

Reason I chose this business:

Bought here before

Date of experience: December 14, 2023

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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