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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,601 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    680
  • Value
    7734
  • Shipping
    7723
  • Quality
    7722

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,774
Neutral
800
Negative
537
View ratings trends
30
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How would you rate Alibris?

Reviews (93,601)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1122) web site (349) use site (212) credit card (495) billing address (202) coupon code (244) shopping cart (178) email address (83)
Thumbnail of user kristine102
Colorado
1 review
0 helpful votes
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January 4th, 2022
Verified purchase

I love alibris.com but I really wish there was an option to search for more than one book on my list from a single seller.

Reason I chose this business:

I prefer to buy used books because it’s a more sustainable option.

Date of experience: January 4, 2022

Thumbnail of user heatherg1015
California
1 review
0 helpful votes
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November 25th, 2022
Verified purchase

Shopping is great, however, I do know that all the sellers are way over priced with the shipping because you can ship media via USPS for just a few dollars…

Reason I chose this business:

My son referred me

Date of experience: November 25, 2022

Thumbnail of user nancys2615
Illinois
2 reviews
0 helpful votes
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March 18th, 2022
Verified purchase
• Updated review

I really like shopping through Alibris! It's easy to follow, can't beat the prices, and have never had a problem with shipping! Thank you, Alibris

Reason I chose this business:

Because it's the only place I shop for books, CDs, movies, etc. It's so easy and convenient!

Date of experience: March 18, 2022

Fast, reliable, easy, and very affordable!
March 6th, 2022
Verified purchase
• Previous review

Fast, reliable, easy, and very affordable! It is seldom that I don't find what I'm looking for!

Reason I chose this business:

All the reasons above!

Date of experience: March 6, 2022

Thumbnail of user oletap2
Tennessee
1 review
0 helpful votes
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March 27th, 2023
Verified purchase

Check out was easy, with none of the "you might like" ads that other sites ask. Glad they have the book as it can be difficult to find. Thank you.

Reason I chose this business:

Had the book I wanted at the best price.

Date of experience: March 27, 2023

Thumbnail of user mariannem326
Texas
2 reviews
0 helpful votes
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July 2nd, 2021
Verified purchase

I'm so very excited to find such incredibly low prices even with the shipping charges. I ordered 12 books that averaged out to $7.06 each!

Reason I chose this business:

I was having difficulty finding most of the titles I needed to complete my husband's collection and just started looking for new sellers that I had not seen before. Thanks so very much for the super prices!

Date of experience: July 2, 2021

Thumbnail of user charlesm2215
Oregon
1 review
0 helpful votes
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February 17th, 2022
Verified purchase

Very happy with the shopping experience with Alibris, If I could only stop buying.
Please don't use my name for any feedback articles, Charles

Reason I chose this business:

The price and convince

Date of experience: February 17, 2022

Thumbnail of user deborahk522
Tennessee
3 reviews
1 helpful vote
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January 22nd, 2022
Verified purchase

So happy to find an original copy of the book I was looking for instead of a print on demand version. Fast search and purchase.

Reason I chose this business:

I could not find what I was looking for elsewhere!

Date of experience: January 22, 2022

Thumbnail of user ivym65
Massachusetts
1 review
0 helpful votes
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June 14th, 2021
Verified purchase

Excellent but would like to know when book might arrive and indication of putting in credit card # would be clear if you added "no spaces".

Date of experience: June 14, 2021

Thumbnail of user maddisenr
California
1 review
0 helpful votes
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August 29th, 2021
Verified purchase

Good discounts. Its really great to see cause I'm a college student and I struggle with money. So this is super helpful to me.

Reason I chose this business:

Because I saw an 80% discount off used books

Date of experience: August 29, 2021

Thumbnail of user reaganc9
Pennsylvania
1 review
0 helpful votes
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May 10th, 2021
Verified purchase

Good cant wait to read my books. Love how this site makes sure we check our info multiple times before completely submitting our orders.

Reason I chose this business:

Want to get into reading but dont want to pay too much yet.

Date of experience: May 10, 2021

Thumbnail of user kimd722
Pennsylvania
2 reviews
0 helpful votes
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August 27th, 2021
Verified purchase

Nice selection. Hard to navigate site. Would like to just go down the list of books and check them off, not keep typing author repeatedly.

Reason I chose this business:

Nice selection and better prices.

Date of experience: August 27, 2021

Thumbnail of user tracyd598
Pennsylvania
1 review
0 helpful votes
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June 14th, 2022
Verified purchase

This was a fairly easy process. I just needed an easier way to order multiple copies of a particular book. Otherwise, everything works fine.

Reason I chose this business:

For convenience and price.

Date of experience: June 14, 2022

Thumbnail of user maryc3719
New York
2 reviews
0 helpful votes
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October 6th, 2023
Verified purchase

First time I ordered from here. Found exactly what I wanted at a reasonable price. Fast and easy checkout with an option for help

Reason I chose this business:

Has a good reputation and recommended by many book lovers.

Date of experience: October 6, 2023

Thumbnail of user micheleg580
Michigan
1 review
0 helpful votes
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October 9th, 2023
Verified purchase

So appreciate being able to get older books at an affordable price. Just wish the shipping could be less, but the post office needs their money too.

Date of experience: October 9, 2023

Thumbnail of user brians2719
Tennessee
1 review
0 helpful votes
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March 7th, 2022
Verified purchase

Hopefully the shipping won't take 8 days... which is the usual experience I have with textbook resellers. I'm giving you a shot. Please impress me!

Reason I chose this business:

Good price. Expedited shipping, primarily.

Date of experience: March 7, 2022

Thumbnail of user joanj186
California
1 review
0 helpful votes
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April 15th, 2021
Verified purchase

I don't like paying more for shipping than the books, but it's necessary since I live in a rural area without any bookstores of such quantity.

Reason I chose this business:

It's a habit. My go to book supply store.

Date of experience: April 15, 2021

Thumbnail of user nickp923
California
1 review
0 helpful votes
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June 22nd, 2023
Verified purchase

I wish there was an easy way to shop with consolidated shipping - seems kind of senseless to create multiple shipments. The discount could be tiny

Date of experience: June 22, 2023

Thumbnail of user teresah1182
Indiana
1 review
0 helpful votes
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February 28th, 2023
Verified purchase

Slower than I wanted. May not have been your fault. This is a gift from me, the card holder, to my Dad's address to his caregiver.

Reason I chose this business:

Lowest cost online.

Date of experience: February 28, 2023

Thumbnail of user kathleenq432
Wisconsin
1 review
0 helpful votes
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October 20th, 2022
Verified purchase
• Updated review

I can send a book to my brother in CA - he's elderly and has no computer - it was easy to have the shipping address added.

Reason I chose this business:

Alibris haș been reliable over the many years that I have bought books, etc from them.

Date of experience: October 20, 2022

You have a great inventory of books, films, and music
October 6th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Cuz this is where I buy my books, films, music.

Date of experience: October 6, 2021

Thumbnail of user janes1541
Wisconsin
1 review
0 helpful votes
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January 10th, 2024
Verified purchase
• Updated review

This site is easy to use, books have always been in good shape. Two things that are important to me.

Reason I chose this business:

I love the prices!

Date of experience: January 10, 2024

Found my books at such a great price, Thank You!
December 29th, 2022
Verified purchase
• Previous review
Reason I chose this business:

My daughter likes your site.

Date of experience: December 29, 2022

Thumbnail of user hollyd413
California
1 review
0 helpful votes
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September 23rd, 2021
Verified purchase

I don't like having to look at the daily coupon code/worrying that I'm missing one - it just makes it more stressful and annoying over a few dollars.

Reason I chose this business:

It was cheapest for this book.

Date of experience: August 24, 2021

Thumbnail of user andread477
New York
1 review
0 helpful votes
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July 19th, 2021
Verified purchase

Shop from smaller/ local companies! Great experience and as easy to find the book I wanted at a good price as mega corporation Amazon

Reason I chose this business:

Eco conscious

Date of experience: July 19, 2021

Thumbnail of user virginiap878
Alabama
1 review
0 helpful votes
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March 25th, 2023
Verified purchase

Was very easy to find exact book and order! So quick. Did it within a minute I would say. Good price for shipping! Look forward to receiving.

Reason I chose this business:

It had a reasonable price for a used book.

Date of experience: March 25, 2023

Thumbnail of user carolb3475
Virginia
1 review
0 helpful votes
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July 7th, 2023
Verified purchase
• Updated review

I found a very good condition book for an amazing price! The seller is close to where I live, so it should be here quickly. Thanks!

Reason I chose this business:

Everyone else had only good and pair copies of the book I wanted to buy, and I never buy less than very good condition. You are a site that I have ordered from before and trust.

Date of experience: July 7, 2023

Very easy to use
June 16th, 2023
Verified purchase
• Previous review

Very easy to use. Lots of books in a wide range of conditions and a range of prices. As well. Glad to see that you accept payments through PayPal.

Reason I chose this business:

A good site for new copies of older books.

Date of experience: June 16, 2023

Thumbnail of user michaelb6571
West Virginia
1 review
0 helpful votes
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August 3rd, 2021
Verified purchase

I buy books from alibris several times a month. The dollar off coupons used to work, but haven't lately. Otherwise, I am usually pleased.

Reason I chose this business:

British book, don't want to spend much.

Date of experience: August 3, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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