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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,509 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    675
  • Value
    7687
  • Shipping
    7676
  • Quality
    7675

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,776
Neutral
801
Negative
535
View ratings trends
30
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How would you rate Alibris?

Reviews (93,509)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1122) web site (349) use site (212) credit card (496) billing address (202) coupon code (244) shopping cart (178) email address (83)
Thumbnail of user ianm299
Wyoming
2 reviews
2 helpful votes
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July 3rd, 2024
Verified purchase
• Updated review

Guaranteed easy ordering, returns/refunds and fast delivery.

Date of experience: June 23, 2024

The website works well, the prices are fair, the guarantee...
May 23rd, 2023
Verified purchase
• Previous review

The website works well, the prices are fair, the guarantee is excellent, shipping is prompt.

Date of experience: May 23, 2023

Easy, reliable, trustwothy site
October 18th, 2022
Verified purchase
• Previous review
Reason I chose this business:

It's my "go to" site for used music/books.

Date of experience: October 18, 2022

Quick & easy, fair price and guaranteed satisfaction
July 15th, 2022
Verified purchase
• Previous review

Quick & easy, fair price and guaranteed satisfaction. What more could I ask for?

Reason I chose this business:

Alibris is my go to for used music & books.

Date of experience: July 15, 2022

Thumbnail of user isabels189
New York
1 review
0 helpful votes
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February 14th, 2024
Verified purchase
• Updated review

Your website is super easy to use, and the suggestions you make are relevant in terms of my actual search and purchase history. Thank you.

Reason I chose this business:

I was checking on an order and saw something else by the same author that interested me.

Date of experience: February 14, 2024

Easy to find the book I wanted, descriptions helpful
October 12th, 2022
Verified purchase
• Previous review

Easy to find the book I wanted, descriptions helpful. It would be great it you always indicated who the translator is, in the case of foreign literatures.

Reason I chose this business:

Because it offered the book I wanted in good condition and at a good price, compared to other sellers.

Date of experience: October 12, 2022

Thumbnail of user sharone1323
California
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Alibris has a great selections of books for way less! Than buying new!

Date of experience: June 23, 2024

Thumbnail of user robertl5526
New York
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Bought 3 books, they came in good condition. Thank you Scott

Reason I chose this business:

Convenience

Value
Shipping
Quality

Date of experience: June 23, 2024

Thumbnail of user lindak3038
Mississippi
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Based on other competitors, Alibris has the lowest prices.

Reason I chose this business:

The book was in good condition. Also, the price was lower than the competitors.

Value
Shipping
Quality

Date of experience: June 23, 2024

Thumbnail of user kathrynb1087
California
1 review
0 helpful votes
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March 20th, 2024
Verified purchase

There is concern on when this book will be received. I am hoping that it will arrive for a bday gift at end of month

Reason I chose this business:

Berkeley business

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: March 10, 2024

Thumbnail of user luisp327
Spain
1 review
0 helpful votes
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April 27th, 2021
Verified purchase

Shopping in general very good but shipping cost very high at times and too inconsistent (treble from Texas than California to Spain, but Texas is nearer)

Date of experience: April 27, 2021

Thumbnail of user annec507
New Jersey
2 reviews
0 helpful votes
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August 28th, 2023
Verified purchase
• Updated review

I love getting m books from Alibris, and when done, I mail off to friends who love mysteries and pass them on to the Ladies at my mom's assisted Living.

Reason I chose this business:

Great service and great prices.

Date of experience: August 28, 2023

Great service and great selection
July 19th, 2023
Verified purchase
• Previous review

Date of experience: July 19, 2023

Pretty good
July 10th, 2023
Verified purchase
• Previous review
Reason I chose this business:

I have shopped here before

Date of experience: July 10, 2023

Great company, easy to maneuver
December 1st, 2022
Verified purchase
• Previous review

Date of experience: December 1, 2022

I love your company
March 5th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Love getting an affordable used book.

Date of experience: March 5, 2021

Thumbnail of user paulr3205
Indiana
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

It was easy to order. Inexpensive. Convenient to search by ISBN.

Reason I chose this business:

Found many copies of an older textbook that I want to use for my class.

Date of experience: June 22, 2024

Thumbnail of user sharonm3657
Massachusetts
1 review
0 helpful votes
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June 10th, 2024
Verified purchase

So far so good. Easy to navigate but we'll see how the book are when they arrived. Fingers crossed.

Reason I chose this business:

Listed on company book club as a good option

Date of experience: May 31, 2024

Thumbnail of user staceyt433
Colorado
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

I love a libris! Why would I want to give more dollars to the 'rain forest' company when I can support a great organization like a libris?

Reason I chose this business:

It's my go-to used bookshop, don't wanna give any more $$ to amazon

Date of experience: May 15, 2024

Thumbnail of user michelled2714
California
1 review
0 helpful votes
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June 1st, 2024
Verified purchase

Alibris has a great selection and fair prices for new and used, sometimes difficult-to-find, books and DVDs.

Reason I chose this business:

I was looking for out-of-print books and older DVDs.

Value
Shipping
Quality

Date of experience: May 22, 2024

Thumbnail of user susans2995
Colorado
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase
• Updated review

Clear and easy to find what I wanted to buy and place my order. Thanks!

Reason I chose this business:

From Google search Better price than other sites.

Date of experience: June 22, 2024

Quick, easy, clear, great!
February 20th, 2021
Verified purchase
• Previous review

Quick, easy, clear, great! Thanks!

Date of experience: February 20, 2021

Thumbnail of user elizabethc3347
Tennessee
1 review
0 helpful votes
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April 14th, 2024
Verified purchase

Ordered from 2 different companies and the socks said they were XXL size but smaller than socks that look exactly like these.

Value
Shipping
Quality

Date of experience: April 4, 2024

Thumbnail of user roberth3089
Florida
1 review
0 helpful votes
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June 21st, 2024
Verified purchase
• Updated review

Quick and easy. Able to find th ebook I wanted quickly and at a good price

Reason I chose this business:

Beat price for this book

Value
Shipping
Quality

Date of experience: June 11, 2024

Excellent
March 11th, 2021
Verified purchase
• Previous review

Excellent - site is easy to use

Reason I chose this business:

Best price for this book

Date of experience: March 11, 2021

Thumbnail of user tylerw645
Washington
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

Its not amazon so...duh. No brainer baby! Why must i write 50 characters here? The only bad part of my experience honestly

Reason I chose this business:

Cuz yoos guyz aint amazons. I guess i dont know that this site isnt run by a bald headed, dead eyed sociopath whos ruining the world and space. But i assume probably not...sorry, theres nothing wrong with having a bald head

Date of experience: May 28, 2024

Thumbnail of user stephanies2955
Texas
2 reviews
0 helpful votes
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February 9th, 2024
Verified purchase

So many shipping fees; high shipping costs. Otherwise, great experience. Website is clear and works well. Send me my $5 coupon and I'll be back.

Reason I chose this business:

Low priced books

Date of experience: February 9, 2024

Thumbnail of user vincenta435
California
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

It was easy to find what I was looking for. The prices were great too.q

Date of experience: June 15, 2024

Thumbnail of user williamf2720
Texas
2 reviews
0 helpful votes
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July 1st, 2024
Verified purchase

I love that I always find what I am looking for at discounted prices. Thank you Alibris!

Reason I chose this business:

Amazon’s price is too high for a used book.

Date of experience: June 21, 2024

Thumbnail of user juanital129
Ohio
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

I was disappointed that there was no way to establish an account prior to completing a sale.

Reason I chose this business:

Recommended by a friend.

Date of experience: June 21, 2024

Thumbnail of user guyb312
Canada
1 review
0 helpful votes
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April 14th, 2024
Verified purchase

Delivery times are very long for Canada, but I know that is not Alibris' fault. The problem is with the postal services.

Very good.

Reason I chose this business:

It is a good online store.

Service
Value
Shipping
Quality

Date of experience: April 4, 2024

Thumbnail of user stephenf1035
Massachusetts
1 review
0 helpful votes
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April 14th, 2024
Verified purchase
• Updated review

I go to Alibris first, best prices and good inventory to choose from. Also the books come timely and as described. SF.

Reason I chose this business:

Price and availability

Date of experience: April 4, 2024

Great prices and books arrive quickly
April 4th, 2024
Verified purchase
• Previous review

Date of experience: March 25, 2024

Great prices and books arrive quickly
April 4th, 2024
Verified purchase
• Previous review

Date of experience: March 25, 2024

Shop Alibris occasionally and the prices are the best...
October 21st, 2023
Verified purchase
• Previous review

Shop Alibris occasionally and the prices are the best and they arrive quite quickly

Date of experience: October 21, 2023

Good fair price for the book, very happy Steve
September 25th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Saw it my emsil

Date of experience: September 25, 2022

Always fair prices and fast delivery
October 6th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Good selection

Date of experience: October 6, 2021

Thumbnail of user mervt
Arizona
2 reviews
3 helpful votes
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July 2nd, 2024
Verified purchase

The ordering was easy and the price was good. Thanks for your being there.

Reason I chose this business:

Condition and price.

Date of experience: June 22, 2024

Thumbnail of user gingrichp
Washington
2 reviews
0 helpful votes
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July 2nd, 2024
Verified purchase
• Updated review

I was able to find what I was looking for and place my order for it easily.

Reason I chose this business:

It had the best deal on the book I was looking for!

Date of experience: June 22, 2024

Promo code not requested at check-out
March 21st, 2021
Verified purchase
• Previous review

Promo code not requested at check-out.
Not perfectectly user-friendly for returning to search options.

Reason I chose this business:

Promotional offer in my eMail.

Date of experience: February 19, 2021

Thumbnail of user pamelat1073
California
1 review
0 helpful votes
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November 8th, 2022
Verified purchase

So far It's been pretty user friendly- I WOULD Love to be able to read a couple pages or see how many chapters there are like I can on Amazon- AND the price seems to be FANTASTIC

Reason I chose this business:

Looking for ways to shop outside of Amazon!

Date of experience: November 8, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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