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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,496 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    675
  • Value
    7683
  • Shipping
    7672
  • Quality
    7671

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,768
Neutral
801
Negative
537
View ratings trends
30
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How would you rate Alibris?

Reviews (93,496)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1122) web site (349) use site (212) credit card (496) billing address (202) coupon code (244) shopping cart (178) email address (83)
Thumbnail of user johnm6629
Georgia
2 reviews
0 helpful votes
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August 30th, 2023
Verified purchase
• Updated review

This Book Store makes it so easy to purchase a book, and they always ship in a timely manner. Thanks for all of your hard work.

Date of experience: August 30, 2023

I trust alibris because they have faithful and hard...
February 7th, 2023
Verified purchase
• Previous review

I trust alibris because they have faithful and hard working for years. I always try to go to them first, before other vendors. Thanks again for all of your hard work.

Date of experience: February 7, 2023

Very easy for a computer Cro-Magnon such as myself...
March 27th, 2022
Verified purchase
• Previous review

Very easy for a computer Cro-Magnon such as myself to click around.

Reason I chose this business:

Purchased books from you over the years.

Date of experience: March 27, 2022

Very nice to shop here
January 15th, 2022
Verified purchase
• Previous review

Very nice to shop here. Thanks.

Date of experience: January 15, 2022

Easy to navigate, especially for a Computer Cro-Magnon,...
February 4th, 2021
Verified purchase
• Previous review

Easy to navigate, especially for a Computer Cro-Magnon, such as myself.

Reason I chose this business:

Popular, easy - for the most part.

Date of experience: February 4, 2021

Thumbnail of user christinec331
Pennsylvania
2 reviews
1 helpful vote
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April 30th, 2022
Verified purchase

The best price on line. Great, detailed info on the item listings helped me pick exactly what I wanted. Very easy shopping and check out experience.

Reason I chose this business:

Best price and good previous experience.

Date of experience: April 30, 2022

Thumbnail of user mathewm110
Massachusetts
1 review
0 helpful votes
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March 15th, 2022
Verified purchase

So far, so good. Your site had this book for me when others did not... as long as it shows up you've got a new customer

Date of experience: March 15, 2022

Thumbnail of user courtneyt167
Illinois
1 review
0 helpful votes
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January 23rd, 2022
Verified purchase

It's very easy to find and pay for the books I need, at such a reasonable price too! I will definitely use alibris in the future!

Reason I chose this business:

Alibris had the book I was looking for at the cheapest price.

Date of experience: January 23, 2022

Thumbnail of user bethanyt54
Texas
1 review
0 helpful votes
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August 3rd, 2021
Verified purchase

Alibris has been a reliable way to buy my kids' schools books for much, much less - alibris's site is easy to search and they always deliver!

Date of experience: August 3, 2021

Thumbnail of user pattiz10
Utah
1 review
0 helpful votes
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January 30th, 2021
Verified purchase
• Updated review

I had the same books picked out on Amazon for $140! I came here and saved $50! Thank you for helping this poor starving college student!

Reason I chose this business:

My husband a professor, recommended it. What a great recommendation!

Value
Shipping
Quality

Date of experience: January 30, 2021

I had the same books picked out on Amazon for $140!
January 16th, 2021
Verified purchase
• Previous review

I had the same books picked out on Amazon for $140! I came here and saved $50! Thank you for helping this poor starving college student!

Reason I chose this business:

My husband a professor, recommended it. What a great recommendation!

Date of experience: January 16, 2021

Thumbnail of user judithk358
Pennsylvania
1 review
0 helpful votes
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March 12th, 2022
Verified purchase

This is the only online book source I have ever used or will use. I have never experienced any problems with my orders over many years.

Date of experience: March 12, 2022

Thumbnail of user curtisc321
Massachusetts
1 review
0 helpful votes
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April 10th, 2022
Verified purchase

I got automatically signed up for emails. The option should be left blank for me to check rather than manipulate me into giving you my email.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: March 11, 2022

Thumbnail of user bruces791
Georgia
1 review
0 helpful votes
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April 10th, 2022
Verified purchase

The book's price jumped about $5 between selection and paying. If that was to pay a shipping fee, it would have been good to state that.

Reason I chose this business:

I have had good experiences with Alibris in the past. This was a distinct exception!

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: March 11, 2022

Thumbnail of user gerardk67
Texas
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

I am buying 4 books from one seller and are paying full shipping charges, seems to me the shipping should be consolidated and some reduction made.

Reason I chose this business:

Fell for free shipping, failed to read the small print.

Date of experience: November 23, 2022

Thumbnail of user susank3118
Nebraska
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

Pleasantly surprised I was not charged for shipping which is wonderful since this is for my volunteer position. Thank you

Reason I chose this business:

I was told you were and honest and fair company

Date of experience: April 18, 2024

Thumbnail of user priscillah189
Wisconsin
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

Unfortunately the Bible was dirty on the inside and a few ripped pages. For the price I wasn't expecting that.

Value
Shipping
Quality

Date of experience: May 6, 2024

Thumbnail of user patriceg141
New Jersey
2 reviews
0 helpful votes
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March 27th, 2024
Verified purchase
• Updated review

Found books that I couldn't find any where else. Having a choice of prices and editions are a bonus.

Reason I chose this business:

Selection, price.

Value
Shipping
Quality

Date of experience: March 17, 2024

Easy to navigate listings
March 27th, 2023
Verified purchase
• Previous review

Easy to navigate listings. Good descriptions of condition of book.

Reason I chose this business:

Used before

Date of experience: March 27, 2023

Thumbnail of user latifak7
New York
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I ordered two books from two different suppliers. One arrived within the timeframe specified, the other was quite late.

Was told to wait and, if I remember correctly (do not have the time to go through emails) that it was a matter between me and the tardy bookseller (and I did not have the time to seek him/her out and write). When I order something and am given the inclusive dates during which I can expect the article (in this case, a paperback book) I expect it to arrive within the time span stated (in spite of the USPS, which may account for the extended dates for shipment)

Reason I chose this business:

Had what I wanted + price with coupon

Service
Value
Shipping
Quality

Date of experience: April 22, 2024

Thumbnail of user jodiew74
Wisconsin
1 review
0 helpful votes
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January 2nd, 2022
Verified purchase

I was told I would have a $2 off Festive code/coupon but there was no where to enter it…I went ahead because I wanted the books but won't use your site again.

Reason I chose this business:

Coupon code that I didn’t get in the end!

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: December 3, 2021

Thumbnail of user brentf82
New Jersey
1 review
0 helpful votes
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April 25th, 2024
Verified purchase
• Updated review

I really apprecaited the prompt to consolidate the shipping to save not only (a smidge of) money, but also (a lot of) carbon/transportation/packaging! THANK YOU!

Reason I chose this business:

I love Alibris. Down with Amazon! Great selection, good prices, and solid service. Thanks.

Date of experience: April 15, 2024

I appreciate the van/shipping icon that indicates the...
August 13th, 2022
Verified purchase
• Previous review

I appreciate the van/shipping icon that indicates the possibility of free shipping when items are paired/grouped in larger quantities. Thanks!

Date of experience: August 13, 2022

Alibris is fantastic!
May 26th, 2022
Verified purchase
• Previous review
Reason I chose this business:

I wished to eschew the use of the other one that starts with A...:)

Date of experience: May 26, 2022

Thanks!
May 28th, 2021
Verified purchase
• Previous review

Thanks! I love ALIBRIS.

Reason I chose this business:

I wanted to avoid the other "A-word' site.:)

Date of experience: May 28, 2021

Thumbnail of user muhammado11
Mississippi
1 review
0 helpful votes
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August 22nd, 2022
Verified purchase

So far my shopping experience is Great easy and NOW IF I GET MY BOOK ON TIME WITH NO ISSUES I well be more then happy to make give you 5 STARS so i well write another review after delivery day.

Reason I chose this business:

The prices are very reasonable my first time ever ordering anything I hope the merchandise is just as nice good condition

Date of experience: August 22, 2022

Thumbnail of user garretth164
New York
1 review
0 helpful votes
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January 3rd, 2024
Verified purchase

Can find books here whereas I can't find them anywhere else especially at the available prices on Alibris

Reason I chose this business:

See my comment above

Date of experience: January 3, 2024

Thumbnail of user paulac1067
North Carolina
2 reviews
0 helpful votes
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July 2nd, 2024
Verified purchase

Everything went as it should, smooth transaction, quality product.

Value
Shipping
Quality

Date of experience: June 22, 2024

Thumbnail of user roberts10697
Alabama
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

Quick delivery. Condition of merchandise is as described.

Reason I chose this business:

Good past experience.

Date of experience: June 22, 2024

Thumbnail of user christas158
Texas
2 reviews
0 helpful votes
  • Send Message
July 2nd, 2024
Verified purchase

Easy to navigate site, and very competitive pricing for gently used books.

Reason I chose this business:

Competitive pricing for gently used books.

Date of experience: June 22, 2024

Thumbnail of user sharone1322
Missouri
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Easy interface and the book I want is there at a reasonable cost.

Reason I chose this business:

Good luck shopping here in the past

Date of experience: June 22, 2024

Thumbnail of user carolynw671
California
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase
• Updated review

What I wanted was immediately available and price within my range. Thanks.

Reason I chose this business:

Best site for books and movies.

Value
Shipping
Quality

Date of experience: June 22, 2024

Thanks for having what I want at reasonable prices
December 8th, 2023
Verified purchase
• Previous review

Date of experience: December 8, 2023

Great help, good descriptions
December 13th, 2021
Verified purchase
• Previous review

Date of experience: December 13, 2021

Much better this time
December 9th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Wanted dvds

Date of experience: December 9, 2021

Not give declared discount!
December 8th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Wanted dvds

Date of experience: December 8, 2021

Thumbnail of user toddl333
Texas
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase
• Updated review

Order was difficult to track with provided information. Took a little longer than expected.

Value
Shipping
Quality

Date of experience: June 22, 2024

No coupons available
April 1st, 2022
Verified purchase
• Previous review
Reason I chose this business:

Return customer

Date of experience: April 1, 2022

Thumbnail of user shahrokhb1
California
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase
• Updated review

Great, I will come back if the product is available at your store

Value
Shipping
Quality

Date of experience: June 22, 2024

Fair
April 9th, 2024
Verified purchase
• Previous review

Ok I will come back and see what's available thank you

Value
Shipping
Quality

Date of experience: March 30, 2024

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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