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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,496 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    675
  • Value
    7683
  • Shipping
    7672
  • Quality
    7671

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,768
Neutral
801
Negative
537
View ratings trends
30
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How would you rate Alibris?

Reviews (93,496)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1122) web site (349) use site (212) credit card (496) billing address (202) coupon code (244) shopping cart (178) email address (83)
Thumbnail of user theresav102
Pennsylvania
1 review
0 helpful votes
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March 23rd, 2022
Verified purchase
• Updated review

Shipping could be lower between $1.99- to $2.99; which would help selecting to buy now; without hesitation. Thanks-

Date of experience: March 23, 2022

The shipping could be lower to between $1,99-to-$2.99;...
March 23rd, 2022
Verified purchase
• Previous review

The shipping could be lower to between $1,99-to-$2.99; which would help to select a very good condition book. Thanks-

Date of experience: March 23, 2022

Most of the items in search were found easily
March 6th, 2022
Verified purchase
• Previous review
Reason I chose this business:

I have been an occasionally guest for quite five years.

Date of experience: March 6, 2022

Although I made purchases as Guest; I had been quite...
August 3rd, 2021
Verified purchase
• Previous review

Although I made purchases as Guest; I had been quite a loyal Guest about 5 years, to current time. I think I might continue as Guest for as long as I would be content with the purchases. Thanks.

Date of experience: August 3, 2021

Thumbnail of user rafaeld88
Colorado
4 reviews
0 helpful votes
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March 21st, 2021
Verified purchase

Excellent website with great prices. Find this book that has very hard to find after Amazon lost it.

Reason I chose this business:

Great price

Date of experience: March 21, 2021

Thumbnail of user anthonyd1401
Illinois
1 review
0 helpful votes
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November 29th, 2021
Verified purchase
• Updated review

Great selection, easy to review and economical. Have been using this site for years and referred numerous friends.

Reason I chose this business:

Been using this site for many years.

Date of experience: November 29, 2021

Great places for books at affordable prices
September 24th, 2021
Verified purchase
• Previous review

Great places for books at affordable prices. Been ordering books for several years and have recommended your site to friends.

Date of experience: September 24, 2021

Thumbnail of user alisar47
Tennessee
1 review
0 helpful votes
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November 13th, 2021
Verified purchase

Found just what I needed at a great price and with the necessary information about the used conditions.

Date of experience: November 13, 2021

Thumbnail of user eugenial13
California
1 review
0 helpful votes
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July 6th, 2022
Verified purchase

All answers to my questions were provided. Looking forward to seeing how the results turn out. Thank you.

Reason I chose this business:

Online shopping

Date of experience: July 6, 2022

Thumbnail of user tadashin1
California
1 review
0 helpful votes
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March 15th, 2023
Verified purchase

First purchase with Alibris. Website competently put together that gave confidence in the integrity of the shopping experience.

Reason I chose this business:

Not Amazon.

Date of experience: March 15, 2023

Thumbnail of user lawrencet259
Illinois
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase
• Updated review

Alibris nearly always has what I need at reasonable prices - about half of what other "brands" are charging.

Date of experience: December 2, 2022

Easy to order
October 6th, 2022
Verified purchase
• Previous review

Easy to order - nearly always find exactly what I want/need.

Date of experience: October 6, 2022

Thumbnail of user laurenceh52
California
1 review
0 helpful votes
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January 26th, 2022
Verified purchase

You all need to update your account information page: billing address... it finally worked after all this time.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: December 27, 2021

Thumbnail of user lp228
Florida
1 review
0 helpful votes
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April 16th, 2022
Verified purchase

After putting selection in cart, forgot pass word. Got it reset. Cart content disappeared. Had to pick another.

Reason I chose this business:

Bought books here before

Date of experience: March 17, 2022

Thumbnail of user annikan7
Massachusetts
1 review
0 helpful votes
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July 11th, 2023
Verified purchase
• Updated review

The selection is phenomenal (better than Amazon!) and I love the feature that helps me save on shipping.

Reason I chose this business:

I needed a book for my boyfriend, and added some others to the cart while I was at it!

Date of experience: July 11, 2023

Phenomenal resource to find books cheaply and support...
May 31st, 2023
Verified purchase
• Previous review

Phenomenal resource to find books cheaply and support small booksellers!

Date of experience: May 31, 2023

SO happy to have found this site!
September 19th, 2022
Verified purchase
• Previous review

SO happy to have found this site! What an amazing way to locate books I've been wanting to buy for months, but at a reasonable price.

Reason I chose this business:

It's so great to avoid supporting Amazon, but also get good prices. I'm so happy to be supporting independent booksellers rather than big business!

Date of experience: September 19, 2022

Thumbnail of user julietb46
New York
1 review
0 helpful votes
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October 4th, 2022
Verified purchase
• Updated review

It was easy to navigate the site and pick out my choice of book titles. Check-out was straightforward.

Reason I chose this business:

I enjoy finding out of print books at a good price.

Date of experience: October 4, 2022

I was able to find some of the books I was looking...
October 11th, 2021
Verified purchase
• Previous review

I was able to find some of the books I was looking for and ordered them from the same seller.

Reason I chose this business:

Because I was able to find some hard to find books that weren’t available elsewhere.

Date of experience: October 11, 2021

Thumbnail of user meganp208
Georgia
1 review
0 helpful votes
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January 7th, 2021
Verified purchase

Textbooks become much more affordable--I've used this site for years to purchase books for school or leisure reading

Reason I chose this business:

Low prices on textbooks

Date of experience: January 7, 2021

Thumbnail of user marshag165
Arizona
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

IT WOULD BE BETTER IF YOU WEED EDITIONS I DIDN'T ASK FOR, AND JUST INCLUDE THE ONES I'M SEARCHING FOR. IT'S HARD FOR ME TO WEED THEM MYSELF WITH SO LITTLE INFO AVAILABLE ON THE SITE.

Date of experience: June 24, 2022

Thumbnail of user scottf1580
New Jersey
1 review
0 helpful votes
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August 24th, 2023
Verified purchase

I've only placed the order—I haven't received the book yet. But so far it's been easy and convenient.

Reason I chose this business:

I’ve bought books from Alibris in the past.

Date of experience: August 24, 2023

Thumbnail of user melissae1000
Pennsylvania
1 review
0 helpful votes
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November 28th, 2022
Verified purchase

Like the optimized cart, wish there was a slightly bigger shipping discount for buying from the same seller.

Reason I chose this business:

I wanted to Not support Amazon.

Date of experience: November 28, 2022

Thumbnail of user thierryo
Portugal
1 review
0 helpful votes
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May 10th, 2022
Verified purchase

Fairly easy, but missing the book condition... to avoid mistake buying acceptable instead of minimum good condition books.

Reason I chose this business:

Price and coupon

Date of experience: May 10, 2022

Thumbnail of user gregl939
Australia
1 review
0 helpful votes
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June 22nd, 2023
Verified purchase

I think you need to update your indicative shipping rates, as they are nowhere near the final shipping.

Reason I chose this business:

Looking for a reliable source of books

Date of experience: June 22, 2023

Thumbnail of user evanh217
Michigan
1 review
0 helpful votes
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November 14th, 2021
Verified purchase

Great Selection, fair prices, and best of all, my money is supporting a smaller company instead of Amazon.

Reason I chose this business:

It doesn't try to force ideology down my throat through politically biased "recommendations" on the front/home page. Instead, the recommendations are based on what I have ACTUALLY shopped for or browsed in the past.

Date of experience: November 14, 2021

Thumbnail of user elizabethb2028
Oregon
1 review
0 helpful votes
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July 25th, 2022
Verified purchase
• Updated review

Once again it's been frustrating with some of the glitches that I find when using the Alibris site...*sigh*

Reason I chose this business:

Even though I feel frustrated I still feel a sense of loyalty when choosing a used book store.

Date of experience: June 25, 2022

Always a pleasure!
December 1st, 2021
Verified purchase
• Previous review

Always a pleasure! Thanks again ~

Reason I chose this business:

Great stuff!

Date of experience: December 1, 2021

Thanks!
November 11th, 2021
Verified purchase
• Previous review

Thanks! Love shopping with you!

Date of experience: November 11, 2021

Thumbnail of user angelaa1975
Hawaii
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Purchased a book for a class I plan to take in the future. The quality of the book matched the description. It was a good experience.

Reason I chose this business:

It has a large inventory of used books, and had the edition of the book that I wanted. It is also a great produsct.

Value
Shipping
Quality

Date of experience: April 27, 2024

Thumbnail of user clarao48
Virginia
1 review
0 helpful votes
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July 28th, 2022
Verified purchase

Some pages seemed to reload instead of moving smoothly to the next step, but overall a good experience.

Reason I chose this business:

Had the book I wanted at a great price.

Date of experience: July 28, 2022

Thumbnail of user cindym1313
Texas
1 review
0 helpful votes
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December 3rd, 2021
Verified purchase

They should disclose the estimate shipping time before placing order. 3-13 days is a poor turn around time.

Date of experience: November 3, 2021

Thumbnail of user julietm38
Connecticut
2 reviews
0 helpful votes
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October 24th, 2021
Verified purchase

Easy to find the items I want. Site clear and simple to navigate. Very good experiences with alibris.

Date of experience: October 24, 2021

Thumbnail of user gregoryc801
Missouri
2 reviews
0 helpful votes
  • Send Message
February 16th, 2022
Verified purchase

You have a tremendous amount of comics, Trade Paperbacks, etc., and are all simple to locate! Thank you!

Reason I chose this business:

You had all the books I wanted

Date of experience: February 16, 2022

Thumbnail of user alleng368
New Mexico
1 review
0 helpful votes
  • Send Message
October 15th, 2023
Verified purchase

So far, have had great success with Alibris finding my books of choice, and have found terrific savings.

Reason I chose this business:

Have shopped many times before--Alibris is what is right about online book purchases.

Date of experience: October 15, 2023

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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