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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    672
  • Value
    7652
  • Shipping
    7641
  • Quality
    7640

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,779
Neutral
799
Negative
539
View ratings trends
30
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How would you rate Alibris?

Reviews (93,444)

Rating

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Other

Reviews that mention popular keywords

shopping experience (1122) web site (349) use site (212) credit card (495) billing address (202) coupon code (244) shopping cart (178) email address (83)
Thumbnail of user michaelb7786
Virginia
2 reviews
0 helpful votes
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July 4th, 2022
Verified purchase
• Updated review

Always plentiful stock, easy to navigate, and discounts available. (Plus, you can get additional discounts through Rakuten.)

Reason I chose this business:

I always check Alibris when I'm looking for books, especially if I don't need them in pristine condition. I don't like to give my money to "the big bookseller". Also, I wholeheartedly believe in recycling and purchasing used items.

Date of experience: July 4, 2022

Alibris has a wide range of books, both in hardvcover...
April 20th, 2022
Verified purchase
• Previous review

Alibris has a wide range of books, both in hardvcover and paperback, in a wide range of conditions, from new to not so new.

Reason I chose this business:

I would rather give my money to a used bookstore than to one of the big online sellers.

Date of experience: April 20, 2022

Thumbnail of user marilyng611
Montana
1 review
0 helpful votes
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May 16th, 2023
Verified purchase
• Updated review

I appreciate that shipping prices appear in checkout. Wish I could order multiple copies from one store.

Reason I chose this business:

To support independent used book stores

Date of experience: May 16, 2023

Wanted multiple copies of this book for gifts and easily...
May 26th, 2022
Verified purchase
• Previous review

Wanted multiple copies of this book for gifts and easily found 2 from the same store.

Reason I chose this business:

Found "Very Good" used condition for multiple copies of a specific title to give as gifts.

Date of experience: May 26, 2022

PayPal problem forced me to use credit card, which...
May 11th, 2022
Verified purchase
• Previous review

PayPal problem forced me to use credit card, which I didn't want to do.

Reason I chose this business:

Supports independent used book stores

Date of experience: May 11, 2022

Thumbnail of user ricks1652
New York
1 review
0 helpful votes
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November 23rd, 2023
Verified purchase

Please offer a filter by condition, and a 'show total price with shipping' option when looking at books. And thanks, I love your service.

Date of experience: November 16, 2023

Thumbnail of user lawrenceh405
Arizona
1 review
0 helpful votes
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April 1st, 2022
Verified purchase

Quick checkout was great. Best quality book should be listed first instead, sort was by lowest price.

Date of experience: April 1, 2022

Thumbnail of user sandrab2169
Minnesota
1 review
0 helpful votes
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June 27th, 2021
Verified purchase

Found the items I wanted for a great price. Website worked flawlessly including entering the coupon code.

Reason I chose this business:

Alibris had what I wanted at a fair price.

Date of experience: June 27, 2021

Thumbnail of user vitol31
New York
1 review
0 helpful votes
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April 23rd, 2021
Verified purchase

Have been an Alibris customer for years. They are always reliable with a great selection of items they stock and great service as well.

Date of experience: April 23, 2021

Thumbnail of user joshuaw679
Texas
2 reviews
0 helpful votes
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June 23rd, 2022
Verified purchase

So far it has been pretty good. I mean shipping rates could be better, but with the state of the postal service I understand.

Reason I chose this business:

It was a great price.

Date of experience: June 23, 2022

Thumbnail of user bobbyn76
Texas
1 review
0 helpful votes
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November 13th, 2021
Verified purchase

Found the book I wanted but the email discount doesn't bother to tell you it has a $50 minimum purchase until you sign up.

Reason I chose this business:

Book I needed to complete collection

Date of experience: October 14, 2021

Thumbnail of user connieh502
California
1 review
0 helpful votes
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November 29th, 2021
Verified purchase

Good choices of used book. But needed some time to carefully search and read through and make sure the correct edition, cover and authors

Reason I chose this business:

Recommended by my academic advisor

Date of experience: November 29, 2021

Thumbnail of user maryf1614
Washington
2 reviews
0 helpful votes
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May 18th, 2021
Verified purchase

Easy to find titles and order. However, when the blurb says free shipping and I get charged for it I am a little concerned.

Date of experience: May 18, 2021

Thumbnail of user fullerc5
Maine
1 review
0 helpful votes
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March 29th, 2021
Verified purchase

Alibris has many of the quirky, uncommon titles I look for, all at great prices. They're as good as Amazon, and--most important--they're not Amazon!

Date of experience: March 29, 2021

Thumbnail of user paulm2361
Illinois
1 review
0 helpful votes
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March 5th, 2021
Verified purchase

SIgn up for a $5 ofr coupon and no indication of if or when it will come. Nor does it appear for this transaction.

Reason I chose this business:

Cheapest place to get this book

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: February 3, 2021

Thumbnail of user suzannel578
Texas
1 review
0 helpful votes
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September 17th, 2023
Verified purchase

I enjoy shopping with Alibris, and have never been a bad experience. If there was a problem, the sellers have always made it right.

Reason I chose this business:

Email offers

Date of experience: September 17, 2023

Thumbnail of user stans230
Pennsylvania
1 review
0 helpful votes
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June 19th, 2023
Verified purchase
• Updated review

Thanks for the quick service...I've always had a good time buying a book or two from you over the past 10 plus years! STAN

Reason I chose this business:

It's the best.

Date of experience: June 19, 2023

Thanks for making ordering easy...
July 22nd, 2022
Verified purchase
• Previous review

Thanks for making ordering easy... my purchase of several copies of the book is to allow me to hand them out to friends as gifts. I prefer shopping at Alibris... have been doing so for at least the past 10 plus years. STAN SMITH

Date of experience: July 22, 2022

Always fun and quick to use Alibris
February 27th, 2022
Verified purchase
• Previous review

Date of experience: February 27, 2022

Thumbnail of user leifp7
Texas
1 review
0 helpful votes
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March 29th, 2023
Verified purchase

I don't understand what "eligible for free shipping" meant when ordering, and I did not see this explained by the end of the process.

Reason I chose this business:

Good price for the desired item.

Date of experience: March 29, 2023

Thumbnail of user shannonc651
Arizona
2 reviews
0 helpful votes
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February 6th, 2021
Verified purchase

I am part of a book club and I have found many books with Alibris. They are always good quality and great pricing too!

Reason I chose this business:

Alibris always has the books I need.

Date of experience: February 6, 2021

Thumbnail of user gaylk
Iowa
1 review
0 helpful votes
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April 27th, 2021
Verified purchase

I was looking for a specific book & this came up at the best price. Hopefully they do have the quantity that I want.

Reason I chose this business:

Listed among many at best price, in the U.S. & not Google or eBay!

Date of experience: April 27, 2021

Thumbnail of user amandaj896
Idaho
1 review
0 helpful votes
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November 13th, 2021
Verified purchase

Went really well found what we needed and made the purchase. Thanks for having what we wanted in-stock. Can't wait til it shows up.

Reason I chose this business:

Found you though Google for the book we were looking for.

Date of experience: November 13, 2021

Thumbnail of user margareth928
New Jersey
1 review
0 helpful votes
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July 4th, 2021
Verified purchase

I am very happy to find this book at Alibris after trying other places. I have ordered from you before and have been satisfied.

Reason I chose this business:

Could not find the book at other web sites.

Date of experience: July 4, 2021

Thumbnail of user shellyh306
Pennsylvania
1 review
0 helpful votes
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August 19th, 2023
Verified purchase

You guys are user friendly and help to save the earth from excess copies of books being floated out there and not being recycled.

Reason I chose this business:

Found book I was looking for

Date of experience: August 19, 2023

Thumbnail of user glorial571
Florida
1 review
0 helpful votes
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July 17th, 2023
Verified purchase

I didn't see the free shipping truck until the final page of check out. Wish it were display further up in the shopping experience.

Reason I chose this business:

You had the book I needed in quantity. Thank you!

Date of experience: July 17, 2023

Thumbnail of user karenm2635
Michigan
1 review
0 helpful votes
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February 10th, 2021
Verified purchase

I appreciated the price comparison and the offer to purchase at a cheaper price--it was $15 less than my shopping original shopping cart total.

Reason I chose this business:

Good reviews on Trustpilot

Date of experience: February 10, 2021

Thumbnail of user sharronf13
New Jersey
1 review
0 helpful votes
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January 26th, 2022
Verified purchase

Lots of good books to get, at reasonable prices. Prices offset the higher shipping costs, making it viable to purchase even on limited income.

Reason I chose this business:

Used your site before with good results.

Date of experience: January 26, 2022

Thumbnail of user robertb7660
Texas
2 reviews
0 helpful votes
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December 14th, 2022
Verified purchase

Easy to use. Search results were all relevant to my interest, compared to that of other sites. Great selection. Good prices and shipping times.

Reason I chose this business:

Had what I needed.

Date of experience: December 14, 2022

Thumbnail of user salathe
Virginia
1 review
0 helpful votes
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March 3rd, 2023
Verified purchase
• Updated review

I have been with Alibris for over 20 years and like it whenever I buy a book. I would recommend them to the world.

Reason I chose this business:

I can find most books I want, which is convenient and cheap.

Date of experience: March 3, 2023

Regarding books, Alibris is the only place for me to...
November 30th, 2022
Verified purchase
• Previous review

Regarding books, Alibris is the only place for me to get whatever
I want. Thank you Alibris and thanks people who work at Alibris.

Reason I chose this business:

Cheap and convenient.

Date of experience: November 30, 2022

There's no better place than Alibris!
June 25th, 2021
Verified purchase
• Previous review
Reason I chose this business:

So far, I can find all books I want, and they are very cheap. I would recommend it to everyone who likes reading books.

Date of experience: June 25, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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