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    Alibris

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Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    672
  • Value
    7643
  • Shipping
    7632
  • Quality
    7631

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,779
Neutral
797
Negative
539
View ratings trends
30
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How would you rate Alibris?

Reviews (93,431)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1122) web site (349) use site (212) credit card (495) billing address (202) coupon code (244) shopping cart (178) email address (83)
Thumbnail of user mikaelh16
New Jersey
1 review
0 helpful votes
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January 27th, 2022
Verified purchase

One NEVER cancel a confirmed order as simple as that. No compensation for extra work and hazzle. Poor job guys! On top discount code option removed.

Reason I chose this business:

Easy to order i thought.,, proved to be wrong.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: December 28, 2021

Thumbnail of user wendad
Michigan
1 review
0 helpful votes
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August 17th, 2021
Verified purchase

Prices were great and the site was pretty easy to use. I would like a wishlist option or save for later that was easily accessible though.

Reason I chose this business:

I was trying to find the best prices for my college textbooks and this site popped up.

Date of experience: August 17, 2021

Thumbnail of user kevinw1036
Ohio
1 review
0 helpful votes
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January 26th, 2021
Verified purchase

I've bought a handfull of books from alibris over the last couple of years. Nothing bad to say about them. It's all been good.

Date of experience: January 26, 2021

Thumbnail of user chets37
Oklahoma
1 review
0 helpful votes
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January 18th, 2022
Verified purchase

Was good, a few glotches. But with persistence I got it to go through. Hopefully the book arrives quick and is in good condition.

Reason I chose this business:

They had the book I wanted in hard bound.

Date of experience: January 18, 2022

Thumbnail of user lindad2013
Florida
2 reviews
0 helpful votes
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March 26th, 2022
Verified purchase

I never heard of Alibris before. Much less expensive than where I had these books saved on a wishlist, even with the other's free shipping.

Reason I chose this business:

Price. Found Googling some book titles.

Date of experience: March 26, 2022

Thumbnail of user keving1342
Florida
1 review
0 helpful votes
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March 12th, 2022
Verified purchase

It would be great if you offered free shipping like thriftbooks. I only used your site as they didn't have the book I was looking for.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: February 10, 2022

Thumbnail of user lorib1226
California
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

The only concern is have is that there wasn't an option to rush my order. Class has already begun and i could use this book immediately.

Reason I chose this business:

I have purchased books in the past

Date of experience: August 26, 2022

Thumbnail of user jeffreyb968
Pennsylvania
1 review
0 helpful votes
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March 16th, 2021
Verified purchase

I wish there was clearer info on the editions of each book, and what the covers look like, etc. Sometimes it is a bit confusiong.

Reason I chose this business:

I chose Alibris because I am tired of Amazon shipping me books that are bent on the corners. I am hoping to find an retailer that can get me books in perfect condition. So far my results with Alibris have been mixed, but I will continue to give Alibris a shot, since I do not want to order from Amazon.

Date of experience: March 16, 2021

Thumbnail of user johns8276
New York
1 review
0 helpful votes
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March 18th, 2021
Verified purchase

OK. I missed putting in my 3 digit code and had to retype my credit card number which is annoying, but happens elsewhere too

Reason I chose this business:

They had the book I wanted, at the price I wanted, and i don't have to go to amazon, and it is at a Goodwill store!

Date of experience: March 18, 2021

Thumbnail of user edmondh26
California
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

I wanted 2 books... ordered 1 because you do not hve a way to ADD to the order!

PLUS where is my coupon?

Date of experience: October 24, 2022

Thumbnail of user glenr129
Canada
1 review
0 helpful votes
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November 12th, 2021
Verified purchase

I had made an inquiry this morning and recieved a quick response from the seller. Good start! So, I ordered it right away.

Reason I chose this business:

Because this seller on Alibris had the best price on the book I was looking for.

Date of experience: November 12, 2021

Thumbnail of user vernab34
Illinois
1 review
0 helpful votes
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April 6th, 2021
Verified purchase

My Shopping experience was secure, fast, and this is a real blessing for me because I couldn't find this book on other websites.

Reason I chose this business:

I was referred to your bookstore by GoodRead

Date of experience: April 6, 2021

Thumbnail of user marwahd3
Georgia
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Website was easy to navigate and user friendly, I liked the option to choose book conditions

Reason I chose this business:

Thank you for providing affordable book options. I love to read but sometimes I can't find the books that I want in the library, or they will be too expensive from bookstores like Barnes and Noble. It's really nice to be able to find the books that I like second-hand and in good shape. Thank you :)

Date of experience: June 5, 2024

Thumbnail of user papicho
Washington
1 review
0 helpful votes
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March 30th, 2023
Verified purchase

I have not received the bok yet to enjoy. However this shpping experience and ordering was excellent. The same as delicate cheese cake.

Reason I chose this business:

No special reason.

Date of experience: March 30, 2023

Thumbnail of user jenniferh3380
Canada
1 review
0 helpful votes
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April 19th, 2022
Verified purchase

Good so far. The only suggestion I might make is allowing one to filter wishlist selections by bookseller to save on shipping costs.

Reason I chose this business:

Easy to find books and filter results, *massive* selection, and NOT AMAZON

Date of experience: April 19, 2022

Thumbnail of user annettep219
Florida
1 review
0 helpful votes
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December 5th, 2021
Verified purchase

Easy peasy! As usual! Love that I can find what I want a majority of the time at prices within my budget…. Thanks!

Date of experience: December 5, 2021

Thumbnail of user stevens3934
Minnesota
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

I bought a two volume set in a slipcase. It was sent in an envelope and was damaged in shipping. It should have been sent in a box.

Value
Shipping
Quality

Date of experience: May 6, 2024

Thumbnail of user patriciac3557
Arkansas
1 review
0 helpful votes
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June 25th, 2023
Verified purchase

Love shopping with Alibris. However your capcha for verification does not work well for an Iphone. Had to check out as a guest

Reason I chose this business:

Great selections and prices

Date of experience: June 25, 2023

Thumbnail of user jamesv1385
Arkansas
1 review
0 helpful votes
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June 9th, 2023
Verified purchase

I am bent on dominating my world and JoseSilva will be my number one teacher/helper to me in this. Thank you very much!

Reason I chose this business:

Cuz you guys have the bestest books on theplanet!

Date of experience: June 9, 2023

Thumbnail of user jasonl2108
Arkansas
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

I received my books fairly quickly. The books were in good condition

Reason I chose this business:

Long time customer. They always have what I’m looking for.

Value
Shipping
Quality

Date of experience: June 16, 2024

Thumbnail of user christopherc2095
Indiana
1 review
0 helpful votes
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April 7th, 2022
Verified purchase

Great deals on hard to find movies. The only thing that makes me sad is that I hadn't found this website sooner. Cheers

Reason I chose this business:

Because they had everything I was looking for.

Date of experience: April 7, 2022

Thumbnail of user richarde1056
California
1 review
0 helpful votes
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February 4th, 2022
Verified purchase

I believe I am purchasing Gerald Corey's, textbook and not his student manual like have done in the past.
Thank you, for accommodatin!

Reason I chose this business:

Web browsing!

Date of experience: February 4, 2022

Thumbnail of user crystals674
Oklahoma
1 review
0 helpful votes
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August 12th, 2022
Verified purchase

I have been able to find my school textbooks and leisure reading books in great condition and for very reasonable prices through albiris.

Reason I chose this business:

Great prices and good quality.

Date of experience: August 12, 2022

Thumbnail of user zacm21
Massachusetts
1 review
0 helpful votes
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May 10th, 2021
Verified purchase

Fast checkout and the cart optimizer feature (and coupons) are why I keep coming back to Alibris first for all my media needs!

Reason I chose this business:

Great coupons on top of already great prices!

Date of experience: May 10, 2021

Thumbnail of user susans6542
New York
1 review
0 helpful votes
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February 12th, 2024
Verified purchase

Easy to find the book I wanted.
Clear listing of books by edition, clear rating and description of sellers.
Worked like a charm

Reason I chose this business:

I’ve been here before.
Sorry I had forgotten you…

Date of experience: February 12, 2024

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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