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Alibris has a rating of 4.7 stars from 93,386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
Shopping was easier than I expected. My 1 issue is you charged me tax on shipping fees. In Pa you only pay tax on the purchase price.
You had the product that I was looking for. I think the shipping fees are a bit high. In some cases the shipping fee was more than the purchase price. Not sure if that better or worse than other platforms. Thank you
Date of experience: June 9, 2023
I wish the sellers could provide more info on the books they have for sale, as well as come photos of the book. This should be doable.
Had what I was looking for
Date of experience: July 26, 2021
It was easy to find an item and checkout. Hoping the item will reach the person fine as this is a gift.
I went on google and your website came up.
Date of experience: November 17, 2023
I love your site. I went right to what I wanted. So easy to use. I'll be back soon.
Linda & Jim
P.S. The prices are great
Just got blessed.
Date of experience: October 19, 2021
Paypal has my mailing address incorrect. I have changed it, but each time I place an order it reverts to the old address. This is poor accounting.
Good service from Alibris.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 31, 2023
So far, so good. I've ordered from Alibris before when trying to find a hard to find art instruction book. I was very satisfied with the experience.
I want an on line alternative to amazon books
Date of experience: January 1, 2023
Date of experience: September 14, 2022
I am hoping to get the free shipping offer although I didn't see where that credited my order even though it was in the e mail offer
Date of experience: June 2, 2021
I ordered a copy of this same book on September 2,2022. It was supposedly mailed out, but I still have not received it as of October 10,2022.
Excellent inventory of things that interest me.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 11, 2022
Your shipping policies are misleading.! I DO NOT LIKE THAT. BE HONEST WITH THE LISTING. NOT $3.98 THEN CHARGE $4.98 AT THE CHECKOUT. THAT STINKS BIG TIME..
I'M SORRY IT DID. YOU ARE MISLEADING AND SNEAKY..
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 21, 2022
Fast and easy, but should have been able find out earlier in the process that I would be able to use PayPal.
Date of experience: July 10, 2021
Your space for credit card numbers does not include spaces. My 16 numbers have spaces between each group of four numbers. I had to re-enter 3 times.
Convenience.
Date of experience: June 3, 2021
The website is easy to use and Alibris had all of the books I was looking for at less cost than Amazon!
Looking for less expensive books
Date of experience: July 28, 2023
Affordable, wide variety.
Date of experience: January 4, 2022
I felt that the shipping was too high. I think a free shipping amount should happen after $25 worth of purchases on any products in the store.
Date of experience: January 31, 2023
I know you raised your shipping charge to $4.49. Is there any way you can go back to $3.99? That $.50 actually makes a difference. Thank you.
Better price and selection.
Date of experience: October 2, 2023
Love Alibris! From childhood favorites to field guides to best sellers, Alibris is the place to buy great used and new books at a savings.
Thank you!
There’s no other place I’d purchase books.
Date of experience: August 1, 2021
Items kept disappearing and duplicating in my cart in the same season, over a period of less than a minute. I think your cart system is broken.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 21, 2022
The ordering was easy, but I need an expedited shipping which I'm willing to pay for but thee was no option for it?
It's a rare DVD I'[m purchasing and Alibris had it in stock
Date of experience: March 18, 2024
I am very happy to have found the book I bought at such a good price and in mint condition "As New".
I was cued to Alibris by Yale University Press during a search online.
Date of experience: February 19, 2023
Love the way everything is setup, its made easy and the books are in great shape. I hate the shipping prices, quite pricey. Alibris is my favorite
Date of experience: February 5, 2023
I have used Alibris for years to find books that are rare or out of print, especially if I have lost my original book. I love it!
Date of experience: August 1, 2023
Date of experience: February 22, 2021
I like your websites format.
I clicked on the "Save 5.00 on this order " to subscribe button, but it didn't show up when I checked out.
I've shopped here before and have gotten great books with good deals.
Date of experience: May 26, 2022
I am grateful to find alibris on my Mac because my PC would not find these title in a google search. I will be shopping much more.
Date of experience: November 26, 2021
I placed a few orders with this company, and never had any problem. The books arrived in a reasonable length of time, and were in good condition.
Date of experience: July 12, 2019
They notified me about needing to cancel my order on one item in my order and I was able to find a replacement copy cheaper. Thank you.
Replace canceled book
Date of experience: April 1, 2022
You have a great selection, but the cost of shipping makes your books on the average cost 20% more. For every $100.00 I spend I save $20.00.
Books I couldn't find anywhere else.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 16, 2021
We love browsing books, drinking coffee, and talking with people who love good stories.
Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.
