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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    669
  • Value
    7617
  • Shipping
    7606
  • Quality
    7605

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,797
Neutral
791
Negative
540
View ratings trends
30
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How would you rate Alibris?

Reviews (93,386)

Rating

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Other

Reviews that mention popular keywords

shopping experience (1121) web site (349) use site (213) credit card (495) billing address (202) coupon code (244) shopping cart (178) email address (83)
Thumbnail of user meganb575
Pennsylvania
2 reviews
0 helpful votes
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December 1st, 2021
Verified purchase

I've been scouring the internet for a very hard to find test book and I found it here for a great price!

Reason I chose this business:

Best price anywhere!

Date of experience: December 1, 2021

Thumbnail of user colleeng187
Wisconsin
2 reviews
0 helpful votes
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February 14th, 2022
Verified purchase

So thrilled to see that you have a copy of Jake Swamp's book. Thanks for making the website so easy to use!

Reason I chose this business:

Used you before and was happy with the results.

Date of experience: February 14, 2022

Thumbnail of user normab182
Virginia
1 review
0 helpful votes
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April 26th, 2021
Verified purchase

So glad to find so many copies of this important book! I'll be using these to teach an adult Sunday School class.

Reason I chose this business:

I have been aware of your website for at least 10 years, and may have bought books from you in the past. The shopping experience is easy and the book prices are really affordable.

Date of experience: April 26, 2021

Thumbnail of user maries725
Illinois
1 review
0 helpful votes
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March 17th, 2022
Verified purchase

Experience great except I could not benefit of my coupon
May be it is my fault not knowing how to navigate thanks

Reason I chose this business:

I used to order from alibris in the past
I found the book I was looking for

Date of experience: February 15, 2022

Thumbnail of user kimy206
Colorado
1 review
0 helpful votes
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May 22nd, 2021
Verified purchase

I love this site. I have gotten a lot of books from here, on many different subject. Thank you for being here.

Reason I chose this business:

I was looking up an author, and get 3 books from him

Date of experience: May 22, 2021

Thumbnail of user lyndat137
Florida
1 review
0 helpful votes
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October 29th, 2022
Verified purchase

So far in ordering very easy. I hope the book is in good condition as stated and I will receive it soon.

Reason I chose this business:

Availability and price.

Date of experience: October 29, 2022

Thumbnail of user candiceb257
Canada
1 review
0 helpful votes
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September 24th, 2023
Verified purchase
• Updated review

I always enjoy buying books through Alibris. I have never had a problem with the sellers of used books either. Thank you

Reason I chose this business:

I always come to Alibris first, especially for the trade paperbacks.

Date of experience: September 24, 2023

GREAT no problems so far
February 19th, 2023
Verified purchase
• Previous review

GREAT no problems so far. I have ordered books and music.

Reason I chose this business:

I like you.

Date of experience: February 19, 2023

I like your site and find it fairly easy to use
December 8th, 2022
Verified purchase
• Previous review
Reason I chose this business:

I have shopped here before and am happy to return.

Date of experience: December 8, 2022

Thumbnail of user sandrah526
Colorado
2 reviews
0 helpful votes
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January 13th, 2022
Verified purchase

How easy it was to find the book I wanted, order it, pay for it, and be finished in under 5 minutes!

Date of experience: January 13, 2022

Thumbnail of user selmad17
Oregon
1 review
0 helpful votes
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December 13th, 2022
Verified purchase

Amazon had a used copy doe $115. I found it here for $17.00 so I can afford it. Thank you book finder

Date of experience: December 13, 2022

Thumbnail of user williamg2292
Ohio
1 review
0 helpful votes
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June 19th, 2022
Verified purchase

Whenever I need a used book, or an out of print book in great condition, I always come to Alibris.
Thank you!

Reason I chose this business:

You have always had what I have wanted

Date of experience: June 19, 2022

Thumbnail of user peterm2837
Australia
1 review
0 helpful votes
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April 22nd, 2023
Verified purchase
• Updated review

It all seems simple enough so far, although I would like to see more than the one shipping option shown so far.

Reason I chose this business:

Again, just like the last time, you have the book I am after at a very attractive price.

Date of experience: April 22, 2023

This is my first experience of a site insisting on...
April 19th, 2023
Verified purchase
• Previous review

This is my first experience of a site insisting on taking a PayPal payment in U.S dollars.
No biggie, I just find that strange when PayPal do the calculations before final payment is approved.

Reason I chose this business:

I've just signed up with Alibris & you gave me a US$5 discount on my purchase.
You also had a rare book in vgc I wanted for a fair price.

Date of experience: April 19, 2023

Thumbnail of user elained232
Virginia
1 review
0 helpful votes
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May 22nd, 2021
Verified purchase

Very easy to find books not in the mainstream. Every book I have purchased so far has been in very good condition.

Reason I chose this business:

Good price for the book I was interested in

Date of experience: May 22, 2021

Thumbnail of user megganh7
North Carolina
1 review
0 helpful votes
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January 19th, 2023
Verified purchase

Descriptions are clear, location is included in description, reminders are set in check out regarding shipping times for over seas & currencies.

Reason I chose this business:

Reasonable price & location of resource.

Date of experience: January 19, 2023

Thumbnail of user keithg440
Virginia
1 review
0 helpful votes
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December 2nd, 2021
Verified purchase
• Updated review

PLease make the default address the last one used. Also your search engine would be better if it allowed better subject searches.

Date of experience: December 2, 2021

Why not make the default shipping address the last...
November 29th, 2021
Verified purchase
• Previous review

Why not make the default shipping address the last address used?

Reason I chose this business:

Selection + price

Date of experience: November 29, 2021

Would be nice if the last used shipping address became...
November 5th, 2021
Verified purchase
• Previous review

Would be nice if the last used shipping address became the default for the new order.

Date of experience: November 5, 2021

Thumbnail of user rochellet39
California
1 review
0 helpful votes
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July 27th, 2021
Verified purchase

I always find the best rates on Alibris, 90% of the time items are packed well. Also enjoy the free shipping option.

Reason I chose this business:

Almost entirely due to the ongoing discount code.

Date of experience: July 27, 2021

Thumbnail of user jamesp3964
Texas
1 review
0 helpful votes
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June 27th, 2022
Verified purchase

Love this site. Can't find these books anywhere. This needs to be the first site I start looking and save me time!

Reason I chose this business:

Hard to find books

Date of experience: June 27, 2022

Thumbnail of user brianl1901
Washington
1 review
0 helpful votes
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September 13th, 2022
Verified purchase

Easy to use web site, I found a book that is out of print and not available at a major book retailer.

Reason I chose this business:

I was referred by Aunties Book Store in Spokane WA as a place to look for a book that was out of print. I'm glad I found you.

Date of experience: September 13, 2022

Thumbnail of user shirleyc1359
Canada
1 review
0 helpful votes
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October 18th, 2023
Verified purchase

Found exactly the book I was looking for in a very short amount of time. Only wish shipping was a little less.

Reason I chose this business:

Have had good luck finding the exact books I wanted in the past.

Date of experience: October 18, 2023

Thumbnail of user betsys112
California
3 reviews
0 helpful votes
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September 8th, 2021
Verified purchase

No problems doing this. I will be interested to see how long it takes to deliver. It was a very easy experience.

Reason I chose this business:

You had the book I wanted at the right price.

Date of experience: September 8, 2021

Thumbnail of user martinaw26
Pennsylvania
1 review
0 helpful votes
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June 10th, 2022
Verified purchase

I was able to find what I wanted but had to submit my payment info like 20 times before it would process.

Reason I chose this business:

I would like to support smaller businesses than Amazon.

Date of experience: May 11, 2022

Thumbnail of user lynnre
Ohio
1 review
0 helpful votes
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November 16th, 2021
Verified purchase

Excellent. I am not known for my tech skills but your site is easy to navigate and your pricing is quite reasonable.

Reason I chose this business:

Because I wanted to wrap up some Christmas shopping early.

Date of experience: November 16, 2021

Thumbnail of user loannem1
Canada
1 review
0 helpful votes
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March 18th, 2023
Verified purchase

Your site is easy to navigate & you allowed me to purchase a "sort of" obscure book published in 2003, thank you!

Reason I chose this business:

To avoid Amazon (who purchased the wonderful Abe Books & made it not so wonderful).

Date of experience: March 18, 2023

Thumbnail of user jwh11
Ohio
1 review
0 helpful votes
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February 19th, 2022
Verified purchase

Love the Advance Search which allows me to quickly narrow down my requirements to get exactly what I am looking for.

Reason I chose this business:

You have a great selection and provide very good service.

Date of experience: February 19, 2022

Thumbnail of user maggiea94
Virginia
1 review
0 helpful votes
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May 26th, 2021
Verified purchase

It was good. The experience would be even better... if the S&H did not cost MORE than some of the books ordered.

Reason I chose this business:

You had better deals on the majority of the books I ordered. Just wished the S&H did not cost MORE than some of the books I purchased.

Date of experience: May 26, 2021

Thumbnail of user patriciaw1136
California
1 review
0 helpful votes
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February 19th, 2022
Verified purchase
• Updated review

Alibris has always done fine for me as long as its contractors do 't send me simplified forms of classics I order.

Reason I chose this business:

Because you usually have classics that I want--esp. For gifts

Date of experience: February 19, 2022

Too many books requested to be standard editions and...
November 7th, 2021
Verified purchase
• Previous review

Too many books requested to be standard editions and I get simplified forms for 4th graders. Make sure this copy is a complete standard edition, not something simplified or noted for grade schoolers.

Reason I chose this business:

They usually have what I need. But things haven't gone like I prefer so I am questioning their quality--see the note on my cancelled order about an hour prior to this one

Date of experience: October 8, 2021

You don't give me the runaround by adding things I...
September 30th, 2021
Verified purchase
• Previous review

You don't give me the runaround by adding things I didn't ask for as does Amazon And I have other books on their way. I How Where... Cradshaw is ready to ship

Reason I chose this business:

No one else had Dracula--which makes little since we're 31 days from Halloween. Happy Halloween to you!

Date of experience: September 30, 2021

You an d one other are my favorite books stores over...
February 28th, 2021
Verified purchase
• Previous review

You an d one other are my favorite books stores over Amazon. Keep up your good work!

Reason I chose this business:

Reason given above!

Date of experience: February 28, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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