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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,374 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    668
  • Value
    7610
  • Shipping
    7599
  • Quality
    7598

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,803
Neutral
792
Negative
541
View ratings trends
30
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How would you rate Alibris?

Reviews (93,374)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1121) web site (349) use site (213) credit card (495) billing address (202) coupon code (244) shopping cart (178) email address (83)
Thumbnail of user alis329
Bahrain
1 review
0 helpful votes
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August 26th, 2021
Verified purchase

Last time I was not familiar; this time its short and sweet. But i feel for the standard shipping fees is high.

Reason I chose this business:

Cheap books

Date of experience: July 27, 2021

Thumbnail of user kimm1324
Pennsylvania
2 reviews
0 helpful votes
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July 7th, 2021
Verified purchase

Love the options to shop for rentals, used, or new and the sorting feature which let's me find the condition I want!

Date of experience: July 7, 2021

Thumbnail of user denisea793
Virginia
1 review
0 helpful votes
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February 25th, 2023
Verified purchase

Found what I needed. Unable to fully rate the whole experience until I receive my purchase and the condition it comes in.

Date of experience: February 25, 2023

Thumbnail of user deborahg909
Vermont
1 review
0 helpful votes
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February 18th, 2022
Verified purchase
• Updated review

When ordering multiple books, I would like to see recommendations for the same the book provider so as to reduce shipping costs.

Reason I chose this business:

Good prices on used books

Date of experience: January 19, 2022

Quick anad easy to locate book
March 26th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Usually ahs best prices

Date of experience: March 26, 2021

Thumbnail of user charlinep3
Illinois
1 review
0 helpful votes
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January 25th, 2021
Verified purchase

It was a little confusing as to whether I would be able to change my shipping address before the order was placed.

Reason I chose this business:

Used Alibris years ago and was satisfied with your service. I am now trying to avoid Amazon so I placed my order here. Not Happy that we must agree to having our feedback published in order to submit it. Too much forced compliance already on many levels. Already

Date of experience: January 25, 2021

Thumbnail of user jerryb570
Louisiana
1 review
0 helpful votes
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April 18th, 2021
Verified purchase

Excellent info, excellent website, have purchased from your company before. Like the ability to make a charitable donation at the same time.

Reason I chose this business:

Had the book I wanted in the condition I preferred and at a good price. Familiar with the reliability of your company.

Date of experience: April 18, 2021

Thumbnail of user arthurr333
Washington
1 review
0 helpful votes
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December 14th, 2022
Verified purchase

It'd be nice to be able to sort search by pub date (which is maybe possible, but I didn't readily see it)!

Date of experience: November 14, 2022

Thumbnail of user jenipherg
Maryland
1 review
0 helpful votes
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April 3rd, 2021
Verified purchase

I absolutely love to purchase my favorite books from Alibris. I also appreciate the fact that they are concerned about my satisfaction.

Reason I chose this business:

I can always find what I am looking for at the best price and by just using the title of the book. And I can shop with confidence.

Date of experience: April 3, 2021

Thumbnail of user heatherh1629
California
1 review
0 helpful votes
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August 15th, 2022
Verified purchase

That was super fast and quick! Loved it!
Also- you go through PayPal which is perfect thank you! Wish tracking was free!

Reason I chose this business:

Cheapest! Fast check out now too

Date of experience: August 15, 2022

Thumbnail of user sarahj1116
Missouri
1 review
0 helpful votes
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June 15th, 2021
Verified purchase

The interface is clean and quick. Also, I found what I was looking for, which is a huge bonus, you know? Cheers!

Reason I chose this business:

I was looking for an old book, and wanted to buy from a company not owned by Amazon.

Date of experience: June 15, 2021

Thumbnail of user jamesp3340
Arizona
1 review
0 helpful votes
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February 7th, 2022
Verified purchase
• Updated review

Wide selection and very good prices on used book but you seem to be making the big bucks on your shipping prices!

Reason I chose this business:

I had a new offer from you in my email and thought I could get a discount.

Date of experience: February 7, 2022

Your system makes it confusing whether you are really...
December 18th, 2021
Verified purchase
• Previous review

Your system makes it confusing whether you are really selling me both books at the same price.

Date of experience: November 18, 2021

Thumbnail of user cheryli65
Indiana
2 reviews
0 helpful votes
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September 28th, 2021
Verified purchase

I would rather shop on line with alibis than to risk getting exposed to illness! Many books and subjects to choose from!

Reason I chose this business:

Good choice of reading material, fantastic prices!

Date of experience: September 28, 2021

Thumbnail of user lynettem208
Texas
1 review
0 helpful votes
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March 11th, 2023
Verified purchase

Lost my cart twice signing up for membership and didn't get the option to enter disc code to use my $5 coupon

Reason I chose this business:

Great pricing and the availability of seller ratings.

Date of experience: February 9, 2023

Thumbnail of user jenniferl2442
North Carolina
1 review
0 helpful votes
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March 7th, 2022
Verified purchase

Easy to find what I looked up, the filter options were simple to figure out, and I will use this site again.

Reason I chose this business:

The About Us section told me it was the kind of biz I want to support. Alibris came up in a Duck Duck Go search, trying to avoid Amazon.

Date of experience: March 7, 2022

Thumbnail of user normaw89
Australia
1 review
0 helpful votes
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January 29th, 2021
Verified purchase

Would recommend this to anyone who wants to find the book they are searching for and getting it for a great price.

Reason I chose this business:

You always make buying books easy. Thank you

Date of experience: January 29, 2021

Thumbnail of user sandrag2664
Washington
1 review
0 helpful votes
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September 7th, 2023
Verified purchase

Easy! Great way to find books when you don't have time to go hunt for them in old book stores. Thank you!

Reason I chose this business:

Recommended to me by a friend

Date of experience: September 7, 2023

Thumbnail of user elizabethp1285
Tennessee
1 review
0 helpful votes
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September 30th, 2021
Verified purchase

The site made it easy to find what I was looking for and submit my order! They had exactly what I wanted!

Reason I chose this business:

I liked the price for the item I was looking for.

Date of experience: September 30, 2021

Thumbnail of user kristinew111
California
1 review
0 helpful votes
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December 23rd, 2021
Verified purchase

Nice to be able to shop by the bookseller, not just title. All my books could ship from the same seller. :)

Reason I chose this business:

It came up while I was searching for a specific title, and I like independent booksellers. I knew you were reputable.

Date of experience: December 23, 2021

Thumbnail of user carolyng372
Illinois
1 review
0 helpful votes
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March 10th, 2021
Verified purchase

I love your prices. I always find what i need. I'm glad you make it possible to buy from indie used booksellers

Date of experience: March 10, 2021

Thumbnail of user markt1442
Florida
1 review
0 helpful votes
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October 31st, 2021
Verified purchase

I love it! Its very easy and I like that it already shows you which ones are eligible for free shipping :)

Reason I chose this business:

Because It's cheaper than others

Date of experience: October 31, 2021

Thumbnail of user susans5531
Indiana
1 review
0 helpful votes
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February 6th, 2023
Verified purchase

The web site is very user friendly, and the selection of books is Excellent. Found every item I was looking for. Thanks!

Reason I chose this business:

Recommendation from someone who also uses this site.

Date of experience: February 6, 2023

Thumbnail of user kathleenm1208
Colorado
1 review
0 helpful votes
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March 12th, 2021
Verified purchase

I love being able to find used books on this site, when I can't find them elsewhere and the price is reasonable.

Reason I chose this business:

You had the books I wanted at a good price.

Date of experience: March 12, 2021

Thumbnail of user mariak586
New York
1 review
0 helpful votes
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March 10th, 2021
Verified purchase

Great - very easy to navigate the site. Also I like that I can view all the available books from a particular seller.

Reason I chose this business:

I like that I can find new first edition signed copies of older books.

Date of experience: March 10, 2021

Thumbnail of user renew59
California
1 review
0 helpful votes
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January 13th, 2023
Verified purchase
• Updated review

I love supporting used book stores in California or Nevada. It is a good way to give business to local book shops.

Reason I chose this business:

I like to buy used books.

Date of experience: January 13, 2023

I love shopping for books on the website
August 15th, 2022
Verified purchase
• Previous review

I love shopping for books on the website. I always find what i am looking for.

Reason I chose this business:

I do not have time to get to my independent book store. This is second best

Date of experience: August 15, 2022

Love to shop for used books on your website!
June 22nd, 2022
Verified purchase
• Previous review
Reason I chose this business:

Cheaper than thriftybooks!

Date of experience: June 22, 2022

I love supporting used book stores!
January 10th, 2021
Verified purchase
• Previous review

I love supporting used book stores! Especially during these unique times.

Reason I chose this business:

I have purchased from you in the past.

Date of experience: January 10, 2021

Thumbnail of user benh727
Canada
1 review
0 helpful votes
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March 19th, 2022
Verified purchase

Trying to use this site rather than Abebooks, aka Amazon! But the postage here tends to be a little steep to Canada...

Reason I chose this business:

Trying to use this site rather than Abebooks, aka Amazon!

Date of experience: March 19, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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