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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,329 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    667
  • Value
    7587
  • Shipping
    7576
  • Quality
    7575

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,813
Neutral
792
Negative
540
View ratings trends
30
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How would you rate Alibris?

Reviews (93,329)

Rating

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Other

Reviews that mention popular keywords

shopping experience (1120) web site (348) use site (212) credit card (495) billing address (202) coupon code (243) shopping cart (178) email address (83)
Thumbnail of user roseannem78
Georgia
1 review
0 helpful votes
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April 23rd, 2022
Verified purchase

Your site was easy to navigate. I found exactly what I was looking for easily and checkout with PayPal was a breeze. Will be back!

Reason I chose this business:

Found listing with Google search

Date of experience: April 23, 2022

Thumbnail of user beths26
Washington
2 reviews
1 helpful vote
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March 29th, 2022
Verified purchase

Was able to sign up for alerts on this book and see when the book was available for a reasonable price. My uncle wrote it:)

Reason I chose this business:

I wanted to support this book store rather than Amazon and the prices were similar.

Date of experience: March 29, 2022

Thumbnail of user sherryh335
California
1 review
0 helpful votes
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March 26th, 2021
Verified purchase

Sometimes it takes a long time for an order to be shipped. I ordered a book 10 days ago and it is not even shipped.

Reason I chose this business:

Cheap prices of books

Date of experience: March 26, 2021

Thumbnail of user michaelh3944
Illinois
1 review
0 helpful votes
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February 1st, 2022
Verified purchase
• Updated review

Shipping costs need to be easier to see other than waiting until the end. Also, more information on the books would help determine the purchase.

Reason I chose this business:

I love books

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 2, 2022

You're keeping books alive
June 16th, 2021
Verified purchase
• Previous review
Reason I chose this business:

You had what I needed

Date of experience: June 16, 2021

Thumbnail of user rickr784
Washington
2 reviews
0 helpful votes
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December 27th, 2021
Verified purchase

I haven't purchased on Alibris for several years. They've streamlined the process and it's much easier than it was. I like the site very much.

Reason I chose this business:

I know it’s a good site for used books.

Date of experience: December 27, 2021

Thumbnail of user julianb224
Washington
1 review
0 helpful votes
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December 16th, 2022
Verified purchase

Gauging the condition of things is fairly difficult, but to be fair, how much time can a seller spend establishing the condition of an item.

Reason I chose this business:

Just an album nobody cares about I couldn't find elsewhere.

Date of experience: December 16, 2022

Thumbnail of user susang2563
Georgia
1 review
0 helpful votes
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December 26th, 2021
Verified purchase

Needed these books! So grateful I could find them at the price I desired. Merry Christmas & A Healthier New Year 2022 for ALL!

Date of experience: December 26, 2021

Thumbnail of user candacel151
North Carolina
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

Easy to find books, easy checkout + i liked the cart options to change books - price saver found me a new copy for slightly less

Reason I chose this business:

+i avoid amazon as much as possible.
+bing shopping $ back

Date of experience: March 4, 2023

Thumbnail of user jeannen125
Washington
2 reviews
0 helpful votes
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September 15th, 2022
Verified purchase

Left the screen to try and see where book would be shipped from and lost all my info and had to start over again. Sigh.

Reason I chose this business:

A friend found where I could get this Bible at a reasonable price. I hope the pring is not too small.

Date of experience: September 15, 2022

Thumbnail of user josed404
Puerto Rico
1 review
0 helpful votes
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December 12th, 2021
Verified purchase

Add a gift message option and a notice telling us we'll choose the shipping address before completing the order, and it would be five stars.

Reason I chose this business:

Great service and prices. Also, to spread my purchases around.

Date of experience: December 12, 2021

Thumbnail of user geraldh243
California
1 review
0 helpful votes
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February 26th, 2021
Verified purchase

Great way to get your collections filled. But need to working on shipping cost way to high especially when order from same store multiple items

Reason I chose this business:

Cheap and easy

Date of experience: February 26, 2021

Thumbnail of user geraldm400
Texas
1 review
0 helpful votes
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September 19th, 2021
Verified purchase

Alibris has always been a go to site for very interesting and obscure books in addition to well-known volumes. Always worthwhile took take a look.

Reason I chose this business:

Found what I wanted at good proces

Date of experience: September 19, 2021

Thumbnail of user mollieg22
Georgia
1 review
0 helpful votes
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April 29th, 2022
Verified purchase

Handy for when you want to know about a used book listing without having to check everyday yourself to see if it's now for sale.

Reason I chose this business:

Alibris alerted me to an out of print book coming available and at a less-expensive price than I’d seen elsewhere.

Date of experience: April 29, 2022

Thumbnail of user judil67
Illinois
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

I need 2 copies of this book.
Although I hoped to get free shipping, the cost is reasonable. Thank you for offering this great book!

Date of experience: January 5, 2023

Thumbnail of user virginiaw680
California
1 review
0 helpful votes
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November 22nd, 2021
Verified purchase

I love the fact that i could find all the books my son wanted for Christmas and dint have to pay a fortune for them.

Reason I chose this business:

Your site popped up on my amazon account while i was looking for my sons book so i checked your site out.

Date of experience: November 22, 2021

Thumbnail of user rebeccah1178
Oregon
1 review
0 helpful votes
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July 8th, 2021
Verified purchase

Unable to select United States as country with Oregon as the state. Had to use United Kingdom instead... hoping this doesn't cause a shipping error.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 8, 2021

Thumbnail of user nicolem1663
Oregon
1 review
0 helpful votes
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December 9th, 2021
Verified purchase

I kept loosing items in my shopping cart. Very frustrating. Caused me to forget which books I wanted to order, so I only ordered one.

Reason I chose this business:

Todays Email. But I couldn't make it work because books kept disappearing while I was shopping.

Date of experience: November 9, 2021

Thumbnail of user charlenee96
New York
1 review
0 helpful votes
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December 15th, 2023
Verified purchase
• Updated review

I'm a middle school English teacher and your website is FANTASTIC! The cost of all the books in my classroom library is funded by me, so I'm so very happy to have found your website!

Reason I chose this business:

Cost, ease of use

Date of experience: December 15, 2023

Great prices for teachers who have to supply their...
December 1st, 2023
Verified purchase
• Previous review

Great prices for teachers who have to supply their classrooms with their own $$$ with tradebooks!

Reason I chose this business:

Easy of ordering and great prices!

Date of experience: December 1, 2023

Thumbnail of user suew693
Florida
1 review
0 helpful votes
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March 24th, 2023
Verified purchase

This was a very easy way to buy a piano book. I didn't even that to look up a store. Thanks for making life easier.l

Reason I chose this business:

Because I have used them in the past.

Date of experience: March 24, 2023

Thumbnail of user nicolep863
Maine
1 review
0 helpful votes
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June 14th, 2021
Verified purchase

The idea about give us access to books that I never imagined, I could buy before, it is magic. I wish the shipping was faster!

Reason I chose this business:

Today was the cheap Price

Date of experience: June 14, 2021

Thumbnail of user eleanors175
Texas
1 review
0 helpful votes
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September 26th, 2021
Verified purchase

I've always had a very good experience with Alibris over the years. I've been buying from them for at least 10 years with great satisfaction!

Reason I chose this business:

Alibris had the book I was looking for.

Date of experience: September 26, 2021

Thumbnail of user toddm992
Georgia
1 review
0 helpful votes
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August 5th, 2023
Verified purchase

I want to pay less shipping. I have a feeling that I am going like my book purchase though. Over all a good experience. Thanks.

Reason I chose this business:

I was looking for cookbooks at a great price.

Date of experience: August 5, 2023

Thumbnail of user kathleenb1490
Illinois
1 review
0 helpful votes
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March 23rd, 2024
Verified purchase
• Updated review

Absolutely my go-to online book store. My only complaint is that the wishlist isn't mobile-optimized.

Reason I chose this business:

I always choose Alibris!

Date of experience: March 13, 2024

I wish the mobile site had the same sorting and filtering...
November 21st, 2021
Verified purchase
• Previous review

I wish the mobile site had the same sorting and filtering options as the desktop version, but otherwise - best online used bookstore in the world!

Reason I chose this business:

I always do

Date of experience: November 21, 2021

Thumbnail of user marshaw179
Kentucky
1 review
0 helpful votes
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August 19th, 2022
Verified purchase

Quick and easy as always. I put the title in Google Search, got your link, signed in, and was done all in about two minutes

Reason I chose this business:

Price and convenience!

Date of experience: August 19, 2022

Thumbnail of user jorgea261
Ecuador
1 review
0 helpful votes
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March 20th, 2021
Verified purchase

Too complicated and awkward, I felt. It could be that I was using my phone to place the order. Or it could have been me.

Reason I chose this business:

I have made purchases here before.

Date of experience: March 20, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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