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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,319 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    667
  • Value
    7582
  • Shipping
    7571
  • Quality
    7570

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,830
Neutral
792
Negative
540
View ratings trends
30
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How would you rate Alibris?

Reviews (93,319)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1120) web site (347) use site (212) credit card (495) billing address (203) coupon code (242) shopping cart (177) email address (83)
Thumbnail of user barbarap1423
Oklahoma
3 reviews
0 helpful votes
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January 8th, 2022
Verified purchase

Easy and affordable! I can't wait to finally complete my series and dive into one of my favorite worlds! Thanks!

Reason I chose this business:

Product availability and price

Date of experience: January 8, 2022

Thumbnail of user robm722
Texas
1 review
0 helpful votes
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June 15th, 2022
Verified purchase

Without problem! I tried another bookseller, was made to create an account, but then was blocked from being able to!

Date of experience: June 15, 2022

Thumbnail of user nashirae
Washington
1 review
0 helpful votes
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July 4th, 2021
Verified purchase

So far your site was really easy to use and compared to other used book sites yours was straight forward.

Reason I chose this business:

Next on the list of places

Date of experience: July 4, 2021

Thumbnail of user jillj547
Arizona
1 review
0 helpful votes
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September 15th, 2023
Verified purchase
• Updated review

I love Alibris! I've purchased books for my grandchildren on other orders. The condition of the books is always excellent.

Reason I chose this business:

I wanted to read a recommended book. I always check first with Alibris and I am never disappointed.

Date of experience: September 15, 2023

Quick and easy to find what I want, choose the condition...
August 24th, 2023
Verified purchase
• Previous review

Quick and easy to find what I want, choose the condition and the seller. Always a great shopping experience.

Reason I chose this business:

Alibris is my first source when looking for a book. I'm rarely disappointed.

Date of experience: August 24, 2023

I've bought from Alibris for years
August 3rd, 2023
Verified purchase
• Previous review

I've bought from Alibris for years. The quality is generally better than described.

Reason I chose this business:

Book was sold out at local store.

Date of experience: August 3, 2023

Thumbnail of user shadw9
Wisconsin
1 review
0 helpful votes
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March 6th, 2021
Verified purchase

I appreciate being able to see where my purchase is being shipped from. Very easy to shop online for books.

Date of experience: March 6, 2021

Thumbnail of user kimberlys2710
California
1 review
0 helpful votes
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August 4th, 2023
Verified purchase

I have never had an issue with orders from Alibris, and I have ordered many times. Books are always high-quality.

Reason I chose this business:

To support independent bookstores rather than the giants of Amazon, Walmart, and Barnes & Noble.

Date of experience: August 4, 2023

Thumbnail of user joelb355
Illinois
1 review
0 helpful votes
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April 19th, 2021
Verified purchase

I was linked here from a google search, they had what i wanted at a fair price with reasonable shipping

Date of experience: April 19, 2021

Thumbnail of user kayb379
California
1 review
0 helpful votes
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October 17th, 2021
Verified purchase

Easy and efficient. I liked being able to order the list of the title I wanted in many different ways.

Reason I chose this business:

It's not Amazon.

Date of experience: October 17, 2021

Thumbnail of user barbaras1045
Nevada
2 reviews
0 helpful votes
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September 29th, 2021
Verified purchase
• Updated review

Easy to find items you have been looking for... Plus some other fun things. Reasonable pricing for items and shipping

Reason I chose this business:

Email received

Date of experience: September 29, 2021

Easy process, large selection!
August 24th, 2021
Verified purchase
• Previous review

Date of experience: August 24, 2021

Thumbnail of user anitam410
New York
1 review
0 helpful votes
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June 17th, 2021
Verified purchase

Your used books are in good condition and your shipping is also good. I am a satisfied customer. Thank you

Reason I chose this business:

Returning customer seeking reasonable prices for books

Date of experience: June 17, 2021

Thumbnail of user dawnellew
Washington
1 review
0 helpful votes
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January 30th, 2021
Verified purchase

Found exactly what I was looking for, at a bargain price. Easy to check out, easy to create the account.

Reason I chose this business:

You guys had the exact book I was looking for. I wanted it to be used as well.

Date of experience: January 30, 2021

Thumbnail of user michaelb6179
Oregon
1 review
0 helpful votes
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May 11th, 2021
Verified purchase

Great experience so far, but would like shipping to be a bit faster as it could be via standard shipping.

Reason I chose this business:

Price/availablility.

Date of experience: May 11, 2021

Thumbnail of user kathleenw823
Colorado
1 review
0 helpful votes
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June 15th, 2022
Verified purchase
• Updated review

Can navigate windows, find various versions of books, sort by price, etc. easily. Good descriptions of book condition. Good coupons.

Date of experience: June 15, 2022

Website acted weird
March 25th, 2021
Verified purchase
• Previous review

Website acted weird. I ordered as a guest, not login to account, then selected item, then specified the recipient and mailing address. Then it tried to make me create an account and put in mailing address again. Rather than that, I went "back" a couple screens and got to payment screen and it allowed me to order without setting up an account. This is a one-time gift so I didn't want recipient's address to be my permanent address.

Reason I chose this business:

Came up in duckduckgo search for whole30 guide... and was cheapest

Reason I chose this product:

Looking for that particular book as a gift

Date of experience: February 23, 2021

Thumbnail of user markd1839
Pennsylvania
1 review
0 helpful votes
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February 27th, 2021
Verified purchase

Stop adding to the total price as I go. It's predatory. Shipping and taxes should be included in the price.

Reason I chose this business:

Leave me alone

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 28, 2021

Thumbnail of user magalym20
New York
1 review
0 helpful votes
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November 18th, 2022
Verified purchase

The three books I wanted I purchased for under $10.00. The shipping was not bad. Easy to find and purchase!

Date of experience: November 18, 2022

Thumbnail of user robertm4390
New York
1 review
0 helpful votes
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December 9th, 2022
Verified purchase
• Updated review

Alibris continues to be the best second hand bookstore on the web. Right up there with Powells and The Strand

Reason I chose this business:

Been using for years

Date of experience: December 9, 2022

Well done web site
December 3rd, 2021
Verified purchase
• Previous review
Reason I chose this business:

AMazon too expensive for this book

Date of experience: December 3, 2021

Letting me have a little about th book so I could make...
November 1st, 2021
Verified purchase
• Previous review

Letting me have a little about th book so I could make a wise choice.

Reason I chose this business:

Alibris îs my go-to for used books.

Date of experience: November 1, 2021

Good experience
April 22nd, 2021
Verified purchase
• Previous review

Good experience. Generally find what I'm looking for. Thanks to all booksellers who participate.And to Alibris

Reason I chose this business:

Amazon was too 4xpensive

Date of experience: April 22, 2021

Thumbnail of user donnah1877
Massachusetts
1 review
0 helpful votes
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February 11th, 2022
Verified purchase

Great that I could find a hardcover for my grandson.
Wanted as close to new as possible - easy to order.

Reason I chose this business:

Because you had what I was looking for and I had been looking for a long time.

Date of experience: February 11, 2022

Thumbnail of user ceciliac244
Washington
1 review
1 helpful vote
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February 15th, 2023
Verified purchase

I appreciate alibris for the ease and variety and also for being a way of reaching independent bookstores. Thank you

Reason I chose this business:

Ease and variety and also for being a way of reaching independent bookstores

Date of experience: February 15, 2023

Thumbnail of user cynthiam1701
Idaho
1 review
0 helpful votes
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November 27th, 2021
Verified purchase
• Updated review

Very, very easy checkout process. Your website makes it easy to find the book I want and at good prices.

Reason I chose this business:

The two books I wanted cost less here than at Amazon.

Date of experience: November 27, 2021

Easy, easy, fast checkout
November 6th, 2021
Verified purchase
• Previous review
Reason I chose this business:

You had I what I wanted. Tried of using Amazon so much. Like to help smaller companies

Date of experience: November 6, 2021

Thumbnail of user donellaa3
Minnesota
1 review
0 helpful votes
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September 2nd, 2022
Verified purchase

This is my first time using this site for myself. I am pleased to find the reading material I needed.

Reason I chose this business:

They have my book

Date of experience: September 2, 2022

Thumbnail of user eileenl207
New Mexico
1 review
0 helpful votes
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June 7th, 2022
Verified purchase

Excellent variety to choose from in all categories! System is well organized so Ordering is efficient! Thank You so Much!

Reason I chose this business:

I was looking for hard to find book and dvds.

Date of experience: June 7, 2022

Thumbnail of user dwightm98
Maine
1 review
0 helpful votes
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May 16th, 2021
Verified purchase

Only thing I would ask is after 4 books are ordered from seller additional shipping be $0.00 from that seller

Date of experience: May 16, 2021

Thumbnail of user thomass1923
New Jersey
1 review
0 helpful votes
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April 22nd, 2021
Verified purchase

Prices very good. Shipping is so so. Website a little hard to read at times, but good variety of choices/selections.

Reason I chose this business:

Good prices plus a coupon.

Date of experience: April 22, 2021

Thumbnail of user paull2271
Florida
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

Clear, straightforward process for finding and buying a book. Relevant info about the book - synopsis, book condition, etc. - is provided.

Reason I chose this business:

Prior good experience, perhaps assisting libraries liquidate unneeded stock.

Date of experience: February 20, 2023

Thumbnail of user gregoryh1052
Georgia
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

Very satisfactory purchase. I was lucky enough to find just the book I was after at a really good price.

Reason I chose this business:

I really value the ability to find out of print and hard to find titles.

Date of experience: November 22, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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