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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,101 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    655
  • Value
    7445
  • Shipping
    7434
  • Quality
    7433

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.1%
Positive
17,916
Neutral
788
Negative
536
View ratings trends
30
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How would you rate Alibris?

Reviews (93,101)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1116) web site (346) use site (211) credit card (492) billing address (203) coupon code (242) shopping cart (176) email address (83)
Thumbnail of user danielc2827
Australia
1 review
0 helpful votes
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December 15th, 2021
Verified purchase

Purchasing through a desktop computer works fine but trying to purchase through a phone browser doesn't work correctly.

Reason I chose this business:

It was advertised on linkedin

Date of experience: December 15, 2021

Thumbnail of user marir51
Arizona
1 review
0 helpful votes
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June 15th, 2021
Verified purchase

Very easy to order, very reasonable pricing and cheap shipping. Thank you. Can't wait to get my books..

Reason I chose this business:

Fast and easy to order.

Date of experience: June 15, 2021

Thumbnail of user janetm961
Maryland
1 review
0 helpful votes
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January 28th, 2021
Verified purchase

Love this company. Shipping cost a little high but finding older titles at low cost evens out shipping.

Date of experience: January 28, 2021

Thumbnail of user annad1051
Texas
1 review
0 helpful votes
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June 15th, 2022
Verified purchase

I was absolutely c r u s h e d when I saw people trying to sell this book on eBay for like $200…. Book scouter sent me here! Landed it for me for $25

Reason I chose this business:

BookScouter

Date of experience: June 15, 2022

Thumbnail of user cathys815
New York
1 review
0 helpful votes
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July 21st, 2022
Verified purchase

The selection was great... I especially loved the option to buy new or used... and to combine shipping

Reason I chose this business:

Found online

Date of experience: July 21, 2022

Thumbnail of user brendal859
Massachusetts
1 review
0 helpful votes
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June 17th, 2021
Verified purchase

Havent purchased in years but remembered this great site... have bought so many rare books from this site...

Reason I chose this business:

Wanted a better variety..

Date of experience: June 17, 2021

Thumbnail of user lukeb412
Virginia
1 review
0 helpful votes
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January 30th, 2022
Verified purchase

I get all of my online books through Alibris. Easy, simple, lot of options - doesn't get any better.

Reason I chose this business:

I always do!

Date of experience: January 30, 2022

Thumbnail of user kellyw1356
Washington
1 review
0 helpful votes
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May 12th, 2023
Verified purchase

Quick and smooth transaction. The search features and purchasing options built for the purchaser were an added bonus!

Reason I chose this business:

We used to use a different company that no longer provides used textbooks.

Date of experience: May 12, 2023

Thumbnail of user edwardr434
Florida
1 review
0 helpful votes
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March 10th, 2021
Verified purchase

Purchase process works. It seems like it would be simpler to choose payment provider first to speed input

Reason I chose this business:

Best price from a reliable vendor.

Date of experience: March 10, 2021

Thumbnail of user stevenp1801
North Carolina
1 review
0 helpful votes
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April 14th, 2023
Verified purchase

The website is easy to use. Straightforward and simple. The prices are great and beat almost everywhere else!

Reason I chose this business:

I wanted to find books at a cheaper price.

Date of experience: April 14, 2023

Thumbnail of user richards3500
Texas
1 review
0 helpful votes
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August 29th, 2021
Verified purchase

Books are a good price/value. However, shipping seems too high. Consider a lower rate for multiple books purchased.

Date of experience: August 29, 2021

Thumbnail of user romaind11
California
1 review
0 helpful votes
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March 13th, 2021
Verified purchase

This is the first time I've used Alibris. So like the saying goes, first impressions last a lifetime

Reason I chose this business:

I plan on doing a lot of reading this year, because of the pandemic. So I would love to be able to get my books from Alibris.

Date of experience: March 13, 2021

Thumbnail of user wandam267
Minnesota
1 review
0 helpful votes
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April 20th, 2021
Verified purchase

Books easy to find, reasonable rate. Hard to change number of books ordering
Late in the check-out process.

Reason I chose this business:

They were the only one with a specific book by Bradford Angier I was looking for.

Date of experience: April 20, 2021

Thumbnail of user leaho69
Illinois
1 review
0 helpful votes
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September 7th, 2023
Verified purchase

Everything is very good. I wish the website was smartphone friendly. It was tricky to navigate the checkout.

Reason I chose this business:

Most ideal price.

Date of experience: September 7, 2023

Thumbnail of user maryv1845
Colorado
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I was sent the wrong movie. Sent a message about the mix up and was shipped the correct move ASAP!

Wrong movie sent and was corrected and shipped same day!

Reason I chose this business:

Good pricing on hard to find movies

Service
Value
Shipping
Quality

Date of experience: June 3, 2024

Thumbnail of user esterm38
Puerto Rico
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Very good, so fast.
Good prices.I always found the books and all are in very good conditions.

Value
Shipping
Quality

Date of experience: June 3, 2024

Thumbnail of user hannahp289
Washington
1 review
0 helpful votes
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August 9th, 2021
Verified purchase

Easy to find book I needed and understand the different ratings describing condition. Very easy to check out.

Reason I chose this business:

I didn't want to pay full price for the brand new book and my Bing search showed you had it at a great deal.

Date of experience: August 9, 2021

Thumbnail of user brucen133
Ohio
1 review
0 helpful votes
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October 5th, 2021
Verified purchase

Wondering about Hippo vs. Owl books. Same review. Same book? Same city. Is there an interesting story here?

Reason I chose this business:

Just wanted the book.

Date of experience: October 5, 2021

Thumbnail of user meyerk5
Maryland
1 review
0 helpful votes
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February 3rd, 2021
Verified purchase

I also selected some inexpensive items. I dropped them due to their ratio of shipping cost to price.

Reason I chose this business:

They used a bit of deceptive pricing on their electronic book. Once I was at the site I continued to order.

Date of experience: February 3, 2021

Thumbnail of user joya280
California
2 reviews
0 helpful votes
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February 21st, 2023
Verified purchase

Always a great resource for quality used academic books at a great price. Delivery is fast and reliable.

Reason I chose this business:

Used before with good experience.

Date of experience: February 21, 2023

Thumbnail of user carolannu1
Massachusetts
1 review
0 helpful votes
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August 31st, 2021
Verified purchase

Email was promptly responded to by the seller. The email had all information required and the completion took only a few minutes.

Reason I chose this business:

I'm not sure how I found Alibris but I did. I have been looking for this Prayer Book and never expected to find THIS particular edition. My search is ended. Cau

Date of experience: August 31, 2021

Thumbnail of user johng3477
California
2 reviews
0 helpful votes
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March 22nd, 2021
Verified purchase

Website was fast, efficient and the the price was reasonable. I appreciate that they were willing to ship to an alternate address.

Reason I chose this business:

Book was listed in “fine” condition at a reasonable price.

Date of experience: March 22, 2021

Thumbnail of user danielb2487
Kansas
1 review
0 helpful votes
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May 15th, 2022
Verified purchase
• Updated review

It seems there's no way to message seller or you when it comes to combined shipping amount, or other issues before paying.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 15, 2022

Many problems entering my information
May 14th, 2022
Verified purchase
• Previous review

Date of experience: April 14, 2022

Thumbnail of user debd232
Illinois
1 review
0 helpful votes
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June 6th, 2022
Verified purchase

I found what I was looking for almost immediately and the check-out procedure went smoothly.
What more could a person ask for?

Reason I chose this business:

I honestly couldn't tell you -- it just felt right at the time.

Date of experience: June 6, 2022

Thumbnail of user deborahc2070
Oregon
2 reviews
0 helpful votes
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July 25th, 2022
Verified purchase

Easy to locate this book when I did not find it on Amazon. Instructions are clear and pages are easy to navigate.

Reason I chose this business:

Search engine defaulted to Alibris. I am totally unfamiliar with Alibris.

Date of experience: July 25, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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